A wonderful place to buy a classic car and what a presentation. The staff is friendly and full of…read moreknowledge. I went to the open house with a great band and free food for all. I was set up with a great set of wheels I am proud of at a reasonable rate. Thank you ! Art

CAF was a wonderful location to store your classic car. This location also tends to all your…read moreautomotive needs. The staff is very friendly and care for your precious cargo as if it was theirs. The building is very cool inside. CAF also hosts car/truck clubs. We will be back.

Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

Great service, staff was very personable, competitively priced. I believe it was Anthony that help…read moreme, couldn't have asked for a better experience in a quick oil change.

Do not use this location. They broke a part on my vehicle while working on replacement of an air…read morefilter. This was not evident to me until my drive home. I was unable to drive my vehicle. I returned and spoke to a manager who assured me they would get the part. After not hearing from them for 2 weeks, I called them to be told they reviewed the tapes and it wasn't them. The manager informed me he was tired of people like me attempting to get something for free, and proceeded to hang up. I called back and said I did not want to get off on the wrong foot, I just wanted to make sure I did not damage the sensor if I replaced it. He basically called me a theif and liar and again hung up! I'm a disabled Vietnam Veteran and evidently their signs of veteran friendly do not apply at this location!

The name doesn't lie! Truly a quality mechanic with decent prices. I had my car break down a few…read moremiles away and was referred to this shop, and I am so glad I did. They were able to get a new starter in by the next day for a reasonable price. I ended up getting an oil change as well, and Dennis even gave me a free roadside assistance card! I usually don't trust mechanics, as I have had quite a few bad experiences in the past, but I am very happy to say I found my new go-to shop

My tire was completely flat 5 minutes before they closed and they stayed after and patched it for…read morecheap. Super cool guys and they know what they're doing I am very impressed with them and their work

Had a new fuel pump installed 4months ago. Job was to tough to do myself so i got prices and ended…read moreup at Sugar Grove Auto. They weren't the cheapest or the most expensive but they did a great job of pricing and installation along with great customer service. I checked that they installed properly and everything was proper. Since i live close to them they offered to give me a ride home and pick me up after the job was done. That's Old School customer service. I would recommend this business to anyone wanting professional service along with customer service.

Took my car in for an oil change and brakes replacement last week. Ray was super helpful with…read morefixing my vehicle in a timely manner and it was a great price! I appreciate the services you offer here will definitely come here again for my routine oil changes :).

Honestly i've NEVER ever wrote a BAD review for ANY shop/restaurant. When i lived in Cortland, I…read morewent here for any of my car issues and every oil change and maintenance for a few years (Infiniti Q50). I never had any problems with this mechanic. Friendly front desk guy, Stephen. i moved away and I still came here (30 min travel) because finding a honest and detail-oriented mechanic can be hard. I don't know what happened this time around. I came for an oil change, and there's a rattling under my car that I want investigated and Stephen is aware that my exhaust has been rusting and I have been here to weld it back together before. I made sure the welder was there when I dropped it off. 1. I dropped off my car , they kept it over the weekend, when I picked it up on Monday, there were deep scratches in my driver door frame, like someone tried to pry it open. The shop does NOT have cameras facing your cars that is in their possession, in their private lot. They don't take responsibility for anything that happens to your car. Don't even have cameras just so I can file an insurance claim (should be bare minimum, but owner only has camera facing their door so someone doesn't break into their shop, your car in their lot is fair game). 2. Welder fixed the rattling (a heat shield rusting), but completely disregarded my tailpipe that was rusting off. (but they told me something that they noticed that I didn't ask initially know about -- I had a bad wheel bearing, which they called me to notify me and I ok'ed them to fix immediately, so idk why they didn't care or notice that my tail pipe was holding by a thread). My tail pipe literally fell off on the highway on Monday , right after I picked up my car to drive home. They offered to fix it for me but obviously I gotta pay to get it fixed. At bare minimum, I should've been told that this can come off (as an average car owner that doesn't have a lift, the shop should've seen that easily when investigating the heat shield) and a literal danger to the road. Luckily it didn't hit anyone on the highway. I decided to go to a different shop to put in a new tailpipe for $80.

Hello everyone! I'm just here to leave an honest review! I…read morewent there to get an alignment for to today, at4 p.m The guy I spoke told me to come at that time so I was like ok, so when I get there. I told em I came here to get an alignment he told me, for what time I told em @t 4:00 p.m then he said sorry but I thought I told u tomorrow at 4, I was like that's not what you told me on the phone for today at 4. He said I didn't say that, was like wow very unprofessional! Then had like a Smirk on his face when other coworker was there listening to our conversation. So long story short, I drove almost 45 min, just for him to tell me that. I would not recommend anyone taking there vehicles there, there send off's. I'm never taking my car there NEVER! I hope no one experience anything like this.

Ordered our radiator at a discount price and got wonderful customer service too. Car repair can be…read morevery costly so it was awesome to find the deal and great that they were very professional and polite. Good experience with a bad situations.

Excellence place to do business with. Still have the ability to work on and repair old classic car…read moreradiators and parts, where most people don't want to try to fix non replaceable parts for an older restoration. Always very friendly, great turnaround times, and very reasonably priced. Thanks again!

I'm a regular customer at Merlin. I used to get all my oil changes and car issues checked there…read more But every time I went, they'd hand me a huge list of repairs. For example, when my tail light was out, they charged me $35 just for installation--something I later learned to do myself in about two minutes. Then, I heard a sound from my tire, and they said it'd cost $600. When I hesitated, they warned me it was risky to drive, so I agreed. Later, I had an oil change--they charged me $80 for synthetic oil, which should last 6,000 miles. But at 2,500 miles, my engine oil light came on. I checked, and there was no oil. I had to get it redone elsewhere. Next, I had a catalytic converter issue. Merlin charged me $300 for installation after I bought the part myself. Later, I smelled smoke from my A/C vent. They told me it would go away after some miles, but it didn't. My engine light stayed on, and after about 7,000 miles, the car wouldn't accelerate. They said it was the catalytic converter again--$1,500. I had no choice, so I paid. They had already charged me $99 for the diagnostic. One week later, I heard another noise from the tire. I asked them to check, but they wanted another diagnostic fee. I reminded them I had just done one, but they insisted it was separate. I paid $99 again. Then they said it was the tire bearings--$600. I was suspicious, so I took my car elsewhere. Turns out it wasn't the bearings; it was brake pads. I've realized they exaggerate issues to charge more. I've wasted $3,000 in two years. If I'd gone to another mechanic first, I'd have avoided all this. I've seen other reviews saying the same. I don't recommend Merlin. If you have car issues, go somewhere else.

I wish I could give them a lower score then 1. They wasted one day not even working on my vehicle…read more Then the next they worked on it, they all left a half hour early without finishing any work. They don't care bout customers, they suck.

I have been bringing my card to this shop for over 5 years and continue to return. Great people…read morereasonable prices. Russ will not tell you that something needs to be replaced unless necessary. The fact that they are booked up with appointments shows how many return customers he continues to satisfy. highly recommended

Russ always takes such amazing care of my car any time I have any issues! He's upfront and honest,…read morewill let you know the real price in things and always does fantastic work. I always stop by for little things such as my hubcap was on wrong, or my tires need air, something is loose on my car- and he never charges me for it. Honestly the best, most helpful service I've ever had. Highly recommend him and his team. 10/10