WOW, best dental experience ever. They took great X-rays &…read morephotos, showed me my cavities and explained what needed to be done. I actually felt like I was in good hands here. I wish I found this place sooner. Thanks so much guys!

The office is clean and staff is very good at responding. It was a little bit of a rocky start due…read moreto some miscommunication but Jeannette stepped in after I sent a message. Jeanette was communicative and was doing everything to make the situation right again and I really appreciated that! Life was already hectic with a new baby and having to deal with dental issues was more frustrating and when I explained that Jeanette found ways to make it less stressful for me. Tammi is sweet as well in trying to help alleviate the problem by advising the appropriate person to fix this. So I would give 5 stars for their communication and how they went about in fixing it. In regard to dental work all the assistants are nice and Dr Lee is amazing and very understanding. She explains everything and checks on how I am doing. So 5 stars for that as well.

Professionalism and courtesy at Smiles Northridge far exceeded my expectations. Just making an…read moreappointment at some offices is daunting, but Jennifer's friendliness and competence on the phone and in person immediately put me at ease. Wait time is remarkably brief; I very much appreciate the consideration for patient's time. Eugenia is highly skilled and friendly. Though I was just expecting an initial exam, Dr. Sam was willing to take care of a few procedures on my first day. His expertise, thoroughness, and attention to detail surpasses most dental experiences I have had. He clearly explains each procedure as well as insurance issues--no surprises. Fantastic team and service at Smiles Northridge--highly recommended!

Thank you "Smile Northrige" for having a warm and professional environment. The staff communicates…read morein detail the process, the payment, making sure you are comfortable asking questions related to any topic dealing with insurance, copay, teeth, gums and/or anything else. I highly recommend this dental office. May your exceptional experience with "Smile Northrige" allows you to come back again and again. Ufuoma A.

A+++. Perfection. The Denists, technicians, Receptionists, everyone I dealt with were highley…read moreskilled, extremely pleasant, cordial, articulate, knew their business back and forth, didn't try to sell me on things I didn't need and clearly cared about my welfare and made me feel totally comfortabe and welcome. I couldn't have asked for a better group of people. Before I go on Kudos to Marlyn, Dr. Nia my excellent dentist, Susie & Arial of the front Office, and Anthony, Assistant. Apologies if I inadvertently left anyone out. The great thing about Northridge Advanced Dentistry is they are open on Saturday and took me for an Emergency basically same day, right away. What happened to me was on Friday Night celebrating my birthday I was eating excellent birthday cake and somehow my dental bridge of a few years with 4 implants I think, suddenly got loose but did not come out by itself- almost like a Yo-Yo for lack of a better term. I was afraid of it accidently finally coming out on its own when I was sleeping and swallowing it. I had called my regular dentist who operates independently elsewhere and he told me not to pull the bridge out on my own (he hadn't seen the problem) and he was in NYC for a week and couldn't see me till he got back to LA! I spent all evening trying to find a 24 hour dentist in Los Angeles- there are none I could find despite numerous listings on Google saying 24 Hour dentist, but I was fortunate enough to speak to Marlyn at Advanced Dentistry in Nothridge and she booked me that Saturday morning. Dr. Nia was able to glue the bridge back on perfectly, answered all my questions and reassured me everything would be fine which it was. I intend to have future cosmetic work done at Northridge Advanced Dentistry. A perfect 10 and to me nothing is a perect 10!

Don't just look at all the good reviews without looking at the bad reviews. It's horrible to see…read morethe consistency in their treatment and insurance gimmicks. It's even more flabbergasting to see the response from Issac with an unprofessional condescending unapologetic tone. You can hear it through his words. Oh boy this makes my negative experience sound light even tho Issac wasn't involved. Well I guess without dragging on my poor experiences with them. I felt the money drive from the beginning and the press for repeated consultations on my root canal. The price quote I received the first time, change to an even more expensive charge after I had a dispute with the front desk. Nice smiles, pretty faces, but are not trained how assist with efficient solutions and thorough clarity of communication . Addressing concerns of makes them defensive and they either say the wrong thing or don't say anything at all. Lack of customer service skills. When I requested to speak to the owner I was directed to Mario. Seemed nice on the first call explaining my dilemma and he compensated a cleaning I was turned away (to get at first when they only told me when I got their my insurance doesn't cover it after I spoke to them the day before to confirm appointment) for the inconvenience. He acted concerned and said he will make sure any other service ( my root canal) will be discount and make sure I'm happy because "Money didn't matter to their practice". Now that's when I should have ran to the reviews to see if they follow what they say, and believed my gut... cause he was overly nice. Red flag That was then when I erased my attempt to yelp thinking it would be what he said. The jokes on me. Following week I then got my cleaning by the Hygienst that I like they set up another root canal counseling, which even he was confused why I was there. The story wasn't gonna change on what I needed and he really didn't do anything but agree with what was said in my file. I then came back to the front and the quote I got was more than the first one. The same girl I have a dispute with had a dismissive attitude, tried to smile thru it but neglected the point of being there. I asked is this discounted she said yes ( which it wasn't as I have my other statement from prior) and then I left out having to go back in to mention the appointment I needed to make for next appointment. I asked why didn't you finalize appointment and she said cause " you didn't seem you wanted it". That was not true as when she asked me did I want to set it up I said yes we just got into the discussion about the price and Mario. Instead of her referencing back to it to confirm she was dismissive like mentioned earlier. When I left I called Mario to share the in counter that he said he would make sure he would talk to front desk about previously as a follow up and he didn't answer. In that call I left a voice note explain in case he was out of town and he didn't return my message. With in the last 3 months I have phoned and left messages 8 different times and he refuses to address where we left off to correct what he said he prides his will to make sure customers are happy cause he would want that to happen to him and his family. My son and I were inconvenienced and had to make different trips back just for her mishap several times as I minimize the encounters because clearly the other clients have bigger problems than I do. I'm just glad I didn't give them my money. They got what they needed from insurance. Guess I was pushed out of there practice like other customers on here I see where but silently. The way Mario has handled me makes sense why the mask on their office seems nice at first unlit it's not and then they are passive aggressive. I hope this awareness brings clients to know their worth and money should be more valued than this.

About doctor Kevin, I truly believe he's the best in the entire valley .I trust him 100%. I've been…read morehis patient for over 20 years, and I couldn't be happier with the care I've received. He is incredibly honest and genuinely cares about his patients. He never recommends unnecessary treatments just to make money; he focuses on what you actually need. He is an amazing person who provides the kind of care everyone hopes to find. His staff is equally wonderful, always friendly, respectful, and clearly passionate about what they do. Kathy is especially great; she stays on top of everything, reminds you when it's time for a visit, and works with your schedule to make appointments convenient. The hygienists who do the cleanings are very gentle and careful (you barely feel a thing during your visits). I love the entire team and highly recommend Dr. Kevin and his staff. I don't have pictures to share but the offices or rooms are extremely clean. I Recommend doctor Kevin and his staff with my eyes closed. Please check them out, you will not regret it. The only thing I will have to say is negative!!!! ... it is sad they don't open on Fridays.

Alright, here we go. Dr. Gropp is my dentist and has been for several years, with good reason! He…read moreand his staff are awesome. First of all, highly professional, yet extremely friendly. So, here's my most recent encounter with the Doc. About a month ago I came in to see Dr. Gropp with a serious case of "yuck mouth". He immediately went to work. Xray, Root canal, deep cleaning, fillings and polishing. About a month later, no more "yuck mouth. Thank you Dr. Gropp and your entire staff for your expert client care!

This is my regular dentist and I love coming here to get my teeth cleanings. They are very thorough…read moreand I like that they give you headphones to wear during your cleanings. If you're looking for a good dentist, I recommend this place

Unfortunately doesn't take HMO. Strict practice. Not open on weekends. Don't know how their in…read morebusiness.

Best Dentist I've seen in years. Helpful. Attentive. The staff are friendly and courteous. I'm glad…read moreI found them.

Very nice and quick service! Lovely people and clean office…read more Wow so great, front desk was amazing and nice

I feel so lucky to have found Smile Boutique Northridge. Dr Shaer is such a skilled and friendly…read moreprofessional. The front desk ladies are welcoming and helpful. He had an impressive team of professionals assisting him and making sure I felt comfortable the entire time during my dental implant surgery. On top of being an excellent dentist he is very dedicated and kind to his patients. I had a wonderful experience! Carmen S.

Dr Shaer is a fabulous dentist! He took care of my husband and also me . We both had veneers…read morerecommended, they are absolutely beautiful . We both get compliments and get stopped all of the time . He is also very humble kind and patient . I would recommend him to anyone and my father was the top cosmetic dental surgeon in Beverly Hills so I am very interested in teeth !

My family and I have been coming to Mid Valley Dental for 20 years and we can't say enough good…read morethings about them. The doctors and stuff are as friendly as they are experienced! They have been doing incredible work for us and make every situation as easy and painless as possible. Going to the dentist is usually a difficult experience for people but we love going to the dentist because of them and the work they provide!

I recently returned to Mid-Valley Dental for comprehensive evaluation and restorative treatment,…read moreand once again, Dr. Terence Lau and his team delivered exceptional care. Over 16 years ago, following a severe accident, Dr. Lau completely restored my mouth with multiple root canals, implants, and precision crowns. When a front crown recently reached the end of its natural 15-year lifecycle alongside other wear, I initially consulted three local dentists in Newport Beach which is closer to home. I was disappointed to find that modern cosmetic practices often lack the qualifications to handle complex surgical work such as root canals, extractions, and implant placements - under one roof. Returning to Dr. Lau made the difference immediately clear: Comprehensive Clinical Expertise: Dr. Lau performs advanced restorative, implant, and endodontic procedures directly. Rather than focusing solely on surface aesthetics, he prioritizes structural bite alignment and oral function alongside cosmetic outcomes. Streamlined Scheduling: Living over an hour and a half away, the clinic optimizes each appointment to maximize treatment efficiency and respect travel time. Transparent Financial Coordination: The billing management team worked closely with me to navigate self-pay options, including their dedicated in-house coverage plan, creating a phased financial roadmap that fit my budget. Dr. Lau's depth of skill, advanced credentials, and patient-first approach set a standard that is rare in modern dentistry. For patients needing complex restorative care, functional reconstruction, or implant surgery, Mid-Valley Dental is unmatched. I highly recommend Dr Lau and Mid Valley Dental for all your Dental needs.

After more than 10 years of not stepping foot into the dentist because of my phobia of dentists I'm…read moreglad that I found one with nice and gentle staff. From the receptionist, to the dental hygienist to the Drs, everyone is so nice and professional. They listen to my concerns especially when I say that I'm terrified of any dental procedure. They are gentle and make me feel comfortable. Cannot forget office manager Melissa also is very professional and always is available when you have any dental issues to make your appointments. Usually after I visit a dentist I don't go back until I have pain. I've been going back and keeping up with the cleanings after my deep clean for the first time in my life. Don't be afraid. Make the appointment.

This place is money hungry and have no loyalty to their patients. I was visiting this location,…read morereligiously for quite some time and unfortunately a family member got sick and I had to cancel two times.. I canceled within the required amount of time, but the office manager could absolutely care less that I had the emergencies all she talked about was that I had to cancel, never even considering the fact that I had a sick person in my home and I could not come to the appointment.. in my opinion, the staff has absolutely no caring or humanity for another human being. They just want your money. This office manager feels that you should come to the appointment no matter what is going on. It doesn't matter with anyone is sick. It doesn't matter whether anyone is in trouble. You should keep your appointment.

Best dentist I've ever been too. I have been to some bad dentists so I'm always skeptical but the…read morecare I received here was amazing. The receptionist always has a smile on her face and remembers who you are.

Super amazing service! So kind and helpful! I literally recommend this place to everyone i know!!read more