I was really happy with their service! I really wanted my hot water heater repaired same day and they were busy but would try to fit me in. With about 20 minutes or so, I had a technician call me back and said he would make my house the last stop of the day. I felt somewhat nervous calling them just because I didn't want to get taken advantage of with cost and things I didn't need hut they were super honest! They let me know everything up front and made sure I was happy before they charged my card. I never actually met the technician, but my boyfriend who met up with him said he was super nice. Make sure to give them a call if you're looking for a reliable company to repair your water heater!! read more

Ryan and Branden truly know their stuff ! Branden arrived on time, quickly got to work. New Water heater installed, old water heater removed. walked us through operation and had hot water within 2 hours ! Ryan was professional office contact, Branden installed. Both personable and great to work with ! read more

THE BEST GUYS EVER!!They are genuine and Honest and I highly recommend using them over anyone else, they had super reasonable prices and they made me feel so comfortable in my home. I needed a water heater repair done and they were one of the only companies who could come out that day !! Thank you so much to these guys for coming out fast and also doing the repair fast ! I highly recommend using them if you're having hot water heater issues! read more

My water heater was acting up during the Thanksgiving holiday. My mistake was procrastinating to get it repaired because my days were so busy just getting ready for Thanksgiving. Putting this on hold brought an emergency situation and suddenly we have no hot water. I made calls for the best price and have this repaired asap. It was 911 water heaters who offered the best price and could get to me immediately. Thanks to your prompt service I have hot water again and the price didn't cut into my Christmas budget. Save yourself some time and call 911 water heaters first, you will be well taken care of. read more

We called 4-5 different plumbers re: a an install quote for a new water heater. Of those who actually answered the phone, this outfit was the most informative and friendly. My installer, Ryan, was a very hard worker and concerned that all my needs were met. I would hire them again! read more

I recommend them My water heater went out, and it was an overwhelming mess. It soaked everything, and was sure this was going to cost a fortune. I called these guys for a quote and to check what their schedule was. They came out the next day. They worked with my work schedule. They were friendly and professional, and fit my budget. They didn't try to upsell me a whole new plumbing job. I'm glad it wasn't a week out, and they could fit me in right away. Now I'm going to take a hot shower! read more

I am a brand new home owner and had absolutely no idea what to when my water heater just wasnt working. I ve already put all my money getting into this place and was worried this was gonna cost me a fortune. I called around and most places couldn't come check it out for days. Finally I found this place on yelp and they were able to send john with in hours. Thank GOD he was able to fix the problem rather have to replace the whole thing cause I wouldnt of been able to afford it. He was understanding and professional. I'll definitely be a returning customer. read more

These guys were one of the most reliable and honest companies I could find! When I told them my situation they were up from about everything. They were up front about cost, when they could out and about how long it would take. The company I called before them couldn't give me straight forward answers. When their plumber came he was really nice. He made sure to get my hot water heater working again and made sure I was happy with the service. Amazing customer service if you need to repair your hot water heater. read more

I had to have a company come out fast because my water heater sprung a leak. It was a mess!!! 911 was the only one who would come right away. They sent John out and he was so nice! He even helped me move all of the wet towels on the floor. He was really neat and clean cut, he was also pretty entertaining. We ended up installing a new water heater. John pretty much knew about every water heater on Earth LOL. I really don't care about them as long as they heat water and enough of it for everything I need to do (which he asked me about). We finally settled on an electric one pretty much like I already had just built better. I highly recommend these folks. There when you need them, reasonably priced, hard working and concientious. read more

Imagine my frustration when, while taking a shower I realized that our water heater needed repair! I wasn't looking forward to the thought of a few days taking only cold showers, but thanks to these guys I didn't have to! A big thanks goes to Ryan, the technician who was so friendly and fixed the water heater quickly just as promised. Best of all, he fixed it at a great price which is something much appreciated, especially when it's an unexpected expense like this was. Great work! 5 stars! read more

If your water heater is ever broken or needs to be replaced these are the people to call. I called and Sean was so helpful and answered so many different questions I had. He said they were super slammed but they would do their best to come out that night for me to look at it. Sure enough, Sean himself came to my place later that night. He looked at my water heater and told me I could fix it and try to get a few more years out of it or I could replace it. I told him I didn't want to make a decision then and there and he let me decide that night and he offered to just come back out the next day.  I ended up deciding to get my water heater replaced because it was so old but I loved that he didn't pressure me into doing anything fast. He also didn't charge me for my first initial visit for him to come look at the water heater. I am very grateful for their service and kindness. If you're needing water heater work done these guys are the best. read more

Had to give them a shoutout. Needed help getting my hot water back on late in the evening. John came over and turned it back on and got it fixed fast. Great prices, too. Recommend using them if you're looking for speedy service. read more

Ryan is an awesome plumber!! This was my first experience having hot water heater problems and it was actually pleasant (besides being out of hot water) because of these guys! Ryan explained everything he was doing and let me know the price before starting any kind of work. I'm glad he did this so there weren't any surprises after the job was done. He was super polite and nice the entire time. He did the job fast and they also take credit cards. They are the best for water heater repairs. I will always use them from here on out!! read more

911 Water Heaters sent Ryan out to replace our water heater. He was awesome! Their flexible hours and accommodating customer service made scheduling easy. I would highly recommend their service to anyone needing their water heater repaired or replaced. read more

Pretty happy with everything they've done. I had to call a few different plumbing companies and I just wasn't impressed. They were either too expensive or to busy and couldn't get me in fast enough. My hot water was going out slowly but after awhile I couldn't take another luke warm shower. Their receptionist was nice and made sure I knew they could repair my water heater for me the following day. Yesterday the two guys who arrived got in, did the work and got out. They took my payment an made sure everything was back to normal before leaving. They cleaned up after they were done which was nice. Anyways, just really happy with the service. Felt like they deserved the good shout out. They seem like a nice small business starting to make a name for themselves. read more

Jeff is an amazing plumber, got off to a rough start with the fella in dispatch, he couldn't even decide what his own name was but, Jeff came to my house in the snow, he was informative helped me make an informed descion gave me options then, he replaced my old tank quickly, he was tidy, friendly and gave me a great deal even though he knew none of the other companies I called would come out in snow read more

I am so grateful for this company and their employees. they were such a huge help. I was panicking when my water heater started leaking everywhere I didn't know how to fix it and I was getting extremely stressed... I called a few places but 911 was the only place to answer. the receptionist was so kind and even walked me through how to turn it off to prevent more leaking until the technician could call me... he called me within just a few minutes helped me with the next steps. After I got calmes down enough and got the situation under control I called back and was able to get an appointment for the next morning John was the best plumber ever. He assisted with replacing my water heater and made sure it was working perfectly before leaving. Everyone was fast and efficient; the company as a whole treated me like family and not like a custome THANK YOU 911 water heaters for being there when I needed you the most read more

Thank you Ryan!!!! ...When you have a family, going without hot water for longer than a day isn't even an option. We needed our hot water heater replaced and they got me an appointment the same night. My plumber Ryan informed me that the type of water heater we had (GE) wasn't the best (which is why it quit working and started leaking all over the place just after a few years.) Ryan installed a quality brand and he said it should last longer. 911 Water Heaters backs up their work and the water heater also has a warranty on it for 6 years. I feel like my money was spent on a quality item with quality work put behind it. read more

911 Water Heaters was great. Called today and within a few hours had my water heater replaced. Whole job took about 30 minutes! I received 4 different estimates and theirs was right in line with all the others. Loved how I didnt get any additional costs from the original quote. Highly recommend. read more

Our ancient hot water heater died on a Friday evening. After reading the fantastic reviews on here we called Ryan the next morning and he was able to come just a few hours later. He was very professional and thorough, explaining each option and step in the process, and maintained a friendly demeanor throughout. Never felt like I was being pitched or sold anything. Just straight up advice. He even noted and fixed a small quirk in our shower handle while testing the new tank. All that and very competitive prices! Would definitely recommend to anyone looking for quality service. read more

Great service, great job done by Ryan. Getting my water heater fixed could not have been easier. They did a solid job with communicating, texting, and calling me. They have fair prices on top of it all. Recommended to me by a friend and happy with everything. read more

If you're needing a water heater repair done fast make sure to call them. I called another company who said they were booked out 3 weeks. I'm not sure about you but I don't want to wait 3 weeks for my hot water to start working again. When I called these guys though they said they could get me in an appointment in just a few hours. Hot water is back on. Don't have any complaints. They did a good job. read more

I needed my water heater fixed asap. Anyone knows if you have kids at home there's no way you can last more than one day without water. Especially in January! Their guy John is great. He made sure to come out the same day cause he knew I really needed hot water badly. Thankfully the repair was minor and it wasn't very expensive either. Thanks for doing a great job and coming out so fast!! read more

I am so pleased that I picked 911 Water Heaters to install my new water heater. They listened to my concerns and reassured me that I was in good hands. The old water heater was located in such a small area that I was concerned about the new one fitting but the technician installed the new one with ease. Everyone I dealt with at 911 Water Heaters, from the person who answered the phone, to the technician who installed the water heater, was super professional and made my experience pleasant. read more

911 Water Heaters replaced my water heater in less than 24 hours. I contacted them one afternoon after discovering that my tank was leaking, and my problem became their priority! The next morning my 50-gallon water heater was removed, replaced and I was back to work. 911 Water Heaters is dedicated to providing timely and awesome service that you can rely on. read more