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    911 Windshield Repair & Replacement

    4.9 (550 reviews)
    Open 8:00 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - 911 Windshield Repair & Replacement

    Auto window repair

    Auto window replacement

    Auto windshield repair

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    Reviews With Photos

    Waiting room at 911 Windshield Repair & Replacement
    Karen C.

    JD and the 911 team went above and beyond when my windshield needed replacement. JD proactively contacted my insurance with me on a conference call and leveraged his experience to get a claim started. He waited patiently for the insurance approval, keeping me updated the whole time, and when it was approved, he proactively called around to find my replacement windshield. Because it was only available in Carlsbad, he even sent someone to pick it up from there and bring it up to Orange County so that he could replace my windshield within days (vs weeks). I'm so grateful for JD! The replacement was less than 2 hours and the waiting room is awesome. I HIGHLY recommend JD and the 911 Windshield Repair & Replacement team.

    Waiting area
    Sue L.

    Easy as pie! JD was communicative, he handled my insurance, and just made the whole process super simple. Really on point. Also, the waiting area was well equipped making the wait really comfortable. I was able to pull out my laptop and get some work done using their wifi. If I didn't have work to do, I would've definitely explored the arcade games! Easy communication via Yelp, pulled in the following day, new windshield, calibrated, and on my way! Highly recommend should the need arise for you!

    After (photo taken by service person)
    Mayu T.

    Very efficient service. Called the day before and scheduled a mobile appointment (they come to you) for a rock chip repair the very next day. There is only a $9 difference between going in yourself, so the convenience and safety of having them come to you is great. They arrived promptly and explained the process as they worked. I also appreciate that they test their work afterward to check the integrity of the resin, with a lifetime guarantee. I would use this service again in the future, though I hope I don't have to!

    Before repair picture.

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    Photo of Jeff S.
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    5 years ago

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    JD G.

    Thank you !!

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    4 years ago

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    JD G.

    Thank you !!

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    3 years ago

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    JD G.

    Thank you !!

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    3 years ago

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    JD G.

    Thank you !

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    5 years ago

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    JD G.

    Thank you !!

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    2 years ago

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    JD G.

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    5 years ago

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    JD G.

    Thank you !

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    Photo of Todd L.
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    3 years ago

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    JD G.

    Thank you !!

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    4 years ago

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    JD G.

    Thank you !!

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    5 years ago

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    JD G.

    Thank you!!!

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    3 years ago

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    JD G.

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    Photo of Leslie P.
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    7 years ago

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    JD G.

    Awesome! Have a great week!

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    2 years ago

    Good pricing, good quality, good service. Can't ask for much more. Usually you can only get 2 of the 3.

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    JD G.

    Thank you !

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    Photo of Mike W.
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    4 years ago

    Fast, finished in 20 mins, came next day, made everything stress free. Highly recommend!

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    JD G.

    Thank you !

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    Photo of Long H.
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    3 years ago

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    JD G.

    Thank you!

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    5 years ago

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    JD G.

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    4 years ago

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    JD G.

    Thank you & Welcome!

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    2 years ago

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    JD G.

    Thank you !

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    3 years ago

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    JD G.

    Thank you !!

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    3 years ago

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    JD G.

    Thank you!!

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    2 years ago

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    JD G.

    Thank you !

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    3 years ago

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    5 years ago

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    JD G.

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    6 years ago

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    JD G.

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    3 years ago

    Fast Service, honest work, quality exceptional!!!!! Thanks you so much! He was reliable, worked within my schedule and professional.

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    JD G.

    Thank you!

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    4 years ago

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    JD G.

    Thank you !

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    6 years ago

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    JD G.

    Thank you Chris !

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    Photo of Paola S.
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    4 years ago

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    JD G.

    Thank you !!

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    3 years ago

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    JD G.

    Thank you !

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    Photo of Josh S.
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    6 years ago

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    JD G.

    Thank you !

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    2 years ago

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    JD G.

    Thank you!

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    3 years ago

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    JD G.

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    2 years ago

    Used OEM glass and was by far the cheapest. Even vacuumed up all the broken glass in my car! Absolutely recommend this place.

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    JD G.

    Thank you !

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    8 years ago

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    JD G.

    Thanks your awesome !

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    2 years ago

    I've used 911 multiple times and they always do a great job, excellent customer service, 10/10 would recommend!

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    JD G.

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    Photo of Jenn C.
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    4 years ago

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    JD G.

    Thank you !!

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    4 years ago

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    JD G.

    Thank you !

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    6 years ago

    Timely, good follow through and good communication. Thanks again! Would use again. Though, hopefully no more chipped windshields

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    JD G.

    Thank you! Hope you have better windshield luck!

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    5 years ago

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    JD G.

    Thank you !

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    6 years ago

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    JD G.

    Thank you for the review and welcome!

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    Page 6 of 14

    911 Windshield Repair & Replacement Reviews in Other Languages

    Ask the Community - 911 Windshield Repair & Replacement

    Are you currently taking State Farm insurance claims for repair?

    Thank you for reaching out. We take State Farm claims for Full Replacement.… Read more

    Do you replace Tesla model X windshields (2020)?

    Sorry we do not offer Tesla, Rivian or Lucid replacement. Only chip repairs on those vehicles. Recommended dealer so they can properly recalibrate. All other vehicles we offer replacement and recalibration.… Read more

    How much do you charge for a rock chip repair? Size is smaller than the area of a quarter.

    95.00 Total Lifetime… Read more

    Can I get a quote for a new 2018 Jeep wrangler JL rubicon?

    Yes. I’ll PM you.

    Hello, what is the cost for a new windshield 2014 Volkswagen Tiguan?

    Can you send vin # it’s how I do quotes. Thank you !!

    Do you accept Allstate insurance claims?

    For repair no For windshield replacement yes depending on vehicle… Read more

    Do you offer free mobile service?

    Yes we do

    Do you accept State Farm Insurance claims?

    Yes we do

    Don’t See Your Question? Ask Away!

    Review Highlights - 911 Windshield Repair & Replacement

    JD is super responsive and advised I can use my comprehensive insurance to cover my windshield replacement.

    Mentioned in 261 reviews

    Read more highlights

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    Signature Auto Glass

    Signature Auto Glass

    4.8
    (229 reviews)

    I reached out to 10 different places for quotes on a new windshield. Signature wasn't the lowest…read morebut was far from the highest. However, they were the most comprehensive in their initial quote and quoted me top-tier glass. If you have a front-mounted camera for adaptive cruise control, lane assist, etc., you HAVE to have the system recalibrated after a new windshield is installed. Several quotes suggested it's an option. It's not. Signature was on top of it when I asked about the calibration and how it was performed. They always responded to my several questions as I was deciding between two different auto glass shops. Signature won out for being quick to respond and offering more for less. I finalized the appointment on a Friday, and they were able to get me in on Monday morning. Monday came, and I was there at 8:30 (FYI: It's a little tricky to find as it's a small driveway, so slow down when you get close.) The guiding me into the garage where my window was already set up, ready to go. They led me to their waiting room with a TV, coffee, etc. They came in, showed me that my camera was slightly misaligned after removing my window, and said it would hopefully be corrected when they were done. About 90 minutes later, they came and got me, said they were done, and went through the report that said my camera had been perfectly recalibrated. Taking the care home, the window looked great! In more tests, it rained the next night, so I went for a drive, and there were zero leaks around the window. I couldn't have asked for a better product or service. One final hint - pay cash if you can. They appreciate it.

    I'll sum all this up very simply. The installation of the new windshield itself on my Buick in…read moregeneral was barely acceptable. Upon returning to my car after said work was done and the job was paid in full, i saw that my doors were locked and my key/opener were laying in the cup holder. Luckily, I carry a spare key on me in case these shops screw up. I observed that the lane departure camera behind the rear view mirror was crudely attached with blue painters tape to the windshield. I approached the guy (Johnny, i think his name was) and asked him about the camera tape up job. He stated "Oh I forgot to mention that", yeah right. He stated to me "oh, these mounting clips break all the time and we will order them from the dealer". Well, come to find out, the only mounting tabs were molded into the lane departure camera housing and the dealer only sells the whole camera assembly which is over $600! This also doesn't include recalibration of said device either. However, breaking the lane departure camera mounting tabs by inexperienced chuckle heads and then being lied to from the get go brought down this rating by 4 stars. Not good. The bottom line is that don't blow smoke up the customer's ass leading him on to BS. It NEVER ends well. Honesty is the best policy. DON'T LIE TO THE CUSTOMER. This is Business 101, people! If I was approached early on before I left that the tabs on the lane departure camera were broken upon disassembly and worked with me regarding repair/replacement, this would've been a 4-5 star review. I cant for the sake of things recommend this establishment. Avoid this place if you don't want to risk damage to your vehicle.

    Safelite AutoGlass

    Safelite AutoGlass

    3.1
    (189 reviews)

    This was my first time getting a windshield replaced, and I was able to make an appointment with…read moreSafelite AutoGlass for the following day, which was very convenient. I made the appointment through my insurance carrier's website, which took me to the Safelite portal where I could schedule at the nearest location. Safelite contacted me to confirm and only asked for my $250 comprehensive deductible, which I paid after the work was complete. They sent a brief YouTube video to prepare me for what to expect, which I appreciated. There was a bit of a discrepancy regarding the repair time. Online, it mentioned 60 to 90 minutes, but at the appointment, they said it could take two to three hours. Despite this, the actual repair only took one hour. The staff were super friendly and got the job done quickly. I'm very happy with how my 2010 4Runner's windshield looks now. Overall, a great experience!

    This place is incredibly overpriced. You will get ripped off…read more I had a super tiny star-shaped chip in my windshield. Just wanted the resin repair to keep it from spreading. Was quoted one amount over the phone. Can't recall the exact price. Went in and felt rushed through the process. He quoted me about $200 upon payment, which was way higher. Was going to leave and he said he could try and see what he could do. Eventually he settled on $175, said that's the lowest he could go. I agreed like a dummy. Man, after I googled the average price for my tiny resin repair, which was $50-$80, I realized what a ripoff this place is. I warned all my family and friends. Now I'm warning all of you. I could only imagine what a bigger repair job would cost!

    Flash Mobile Auto Glass

    Flash Mobile Auto Glass

    5.0
    (112 reviews)

    Those considering Flash Mobile Auto Glass should book now before Mark realizes he's got the best…read moreprices in OC. From the very first call, the communication has been excellent. Responses were immediate, scheduling was incredibly fast, and the entire process has been smooth and professional so far. We are scheduled for service later this week, but based on the customer service and responsiveness alone, already impressed. Looking forward to seeing the before-and-after photos /finished result. Thank you, Mark, for making the process easy and stress-free. Highly recommended.

    Amazing service and speedy response with a competitive pricing. My window was vandalized by a…read moresnatch and grab in LA with glass all over my passenger side window the night before. They came the same day I inquired and got the job done in less than an hour. They really came and saved the day on a Sunday morning, which most places are not even open. Quality work and quality service, really shows why they have a 5 star rating all over Yelp. On a side note, if anyone plans to go to LA for a few hours, I highly suggest spending the $20-$25 lot parking vs street parking. It will be the least expensive parking spot compared to having your window smashed and items stolen from your vehicle, no matter what you have in it (literally just had a red bull stolen). Hope this review helps you in your decision as I highly recommend Flash Mobile Auto Glass =)

    Alfa Auto Glass

    Alfa Auto Glass

    4.6
    (97 reviews)

    Alfa Auto Glass fixed my windshield about 2 months ago! My windshield most certainly has been…read moreholding up well! Remember, it's ALFA, not Alpha. I did not know which auto glass shop to go to, so I called the most popular one on cable tv and two others in my neighborhood. The popular place was responsive, however had some negative reviews, one being some mechanics didn't show up to scheduled appointments! When I spoke with Guilmar the owner of Alfa Auto Glass he nearly had me convinced before I called #3. He explained 3 very important things: 1. The adhesive he uses is highly and fast binding. Some other places use cheap adhesive that even takes longer to dry. 2. He purchases high quality glass for a good price. Some other places just take whatever cheap import that is available. Guilmar knows the glass brands and sticks with the quality of glass he prefers to install. 3. Some mobile auto glass repairs have no physical business! They are just a mobile phone # and might do cheap work. They can easily cancel and change the phone # making it very difficult to find them to get a replacement or refund! I called the other two shops with questions about the adhesive and the glass they chose and they did not respond with satisfactory answers, and they had no idea about the glass brands. I am 100% satisfied with the work Guilmar's installer did. A quality business that has been in Tustin since 1988! Thank you Guilmar!

    Excellent service! They were able to get us in on short notice…read more The mobile service was efficient, friendly, professional, and quick. Good prices, good quality. I would definitely recommend it!

    911 Windshield Repair & Replacement - windshieldinstallrepair - Updated July 2026

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