It took months to schedule an appointment here. There were barely any days/times available when I contacted them and asked. It took several calls and rescheduling issues to book an appointment. When I was finally able to book an appointment and went to my appointment, it was at someone's house. As a single female, I am not going in a person's house in a sketchy area for a massage. I wouldn't recommend this place due to lack of professionalism. read more

Best massage I ever had. Recommend Hands on Hastings to anyone looking to relax and feel better

I had a groupon to use. Called same day and was able to schedule an appointment in the afternoon. The office is located within a home with other small offices. Edwin was very professional and accommodating. The room was very calming and relaxing. The massage was great! read more

This review is not for the massage but trying to book an appointment. I bought two groupon massages (1 as gift and 1 for myself). I called twice and left a message on the voicemail. Five days later and... NO REPLY. The message on his answering service claims a text would work so I tried that as well... I texted twice.....and guess what....NO REPLY! What kind of service business doesn't reply to multiple messages. I understand if you're busy and can't take on new clients but then perhaps let me know. That seems like good business practice and is obviously not being practiced here at Hands on Hastings. There's nothing worst for a business then to make a customer feel like they don't exist. 0 stars if possible for customer service. Can't comment on quality of massage. That would require being able to schedule an appointment. :( read more

I had a very good massage here. I cannot understand some of the criticism of the studio. Every independent (non-spa) massage therapist I have used through the years has had a studio in a home...either his own or another. Where else would a solo practitioner find room for a table and supplies at a reasonable cost? Edwin's studio is in a separate office space of a single family home...for decades it was a dentist's office. Farragut Avenue is one of the main streets in an upscale Westchester suburb. The house itself is directly across the wide, well-lit street from the high school, up the block from 3 churches, and surrounded by well maintained single family homes. While I'm sympathetic to not going into a place where I am uneasy, given the facts of its actual location, I wonder if the neighborhood would have seemed "sketchy" to the reviewer if Edwin were white. read more

I received this massage as a gift for graduation and what an amazing gift it was! Edwin was extremely professional and is wonderful at what he does. I must say I was his most talkative client and it was because how comfortable he made me feel and how interested he made me in the process of what I should do with a stressed back. Hands down the best massage I ever had and I will definitely come back and recommend my friends ! If you're looking for a good place to distress your body and have a relaxed and comfortable experience catered to your needs Edwin is the person to visit! read more

I just had the most amazing massage from Edwin of Hands-On Hastings. He has the most amazing touch and displayed a true commitment to helping me work out a lingering low back issue that had me in urgent care 2 weeks ago. he was so considered and attentive to what was going on with me and helping me get back to normal. I look forward to going back to continue the work he started. very comfortable and cute studio in residential neighborhood. a great asset to the lovely Hastings on Hudson. read more

Best Massage in Westchester! I've been looking and looking for the real deal and Edwin is an amazing professional.

Left multiple voice messages and texts to schedule an appointment after purchasing a Groupon. No one ever got back to me to schedule an appointment. Seems like a scam? Asking for a refund from Groupon. read more

I'm unsure what the issue with everyone scheduling is. I called last week and left a message. I was called back within hours and went for a massage this week. It is in a house with a side business entrance with other offices in the same part of the house with a shared waiting room. I was greeted with professionalism and asked to fill out a paper. I had a great massage and scheduled my next visit. read more

Completely unprofessional! A friend bought a groupon for a massage for me and I was unable, though trying numerous times, to schedule an appointment. I sense that because the massage was purchased through groupon, the business does not want to honor it. An extreme disappointment as I frequent Hastings and support all local businesses in this community. read more

Gave my wife a gift certificate and she was very happy. I'll just quote her: "the warmest hands....takes stress away from you....felt crazy energized the next day." read more

I wholeheartedly believe every good review here must be written by friends of this "business," or the "business" itself. My experience was exactly in line with the other one star reviews I read here. I bought a Groupon because I was in town for the month and started calling immediately, but no one ever answered the phone. After about a week of trying to catch them, I left a voicemail as well as a text, as they suggest in their outgoing message. When I got no response, I texted again to express my concern that I was not able to contact them, but still nothing. Finally, my friend and I (she also had a Groupon) drove over there together and checked it out. Needless to say, this place is not in town with all the other local businesses. It's a small apartment on Farragut Ave. in a house where multiple families live. As one review reported, this is someone's home, which is about as professional as their call-back skills. Everything was dark. The apartment looked completely abandoned. I cancelled the Groupon ASAP. I recommend you save yourself the headache and avoid this place like the scam that it is. read more

I have gotten two massages from Edwin. The first massage was because I had really messed up my back. I had already been to one massage therapist who was totally unsuccessful in alleviating my pain. Luckily, I found a Groupon for Edwin and for about 75% of cost of the prior massage, I finally found relief! Edwin is so completely knowledgeable about how the body works and how the pain in my back was actually connected to tightness in my head and butt. I won't lie--working out the kinks can be uncomfortable, but completely worth it to actually be able to exist pain free. I am certain that if one went to Edwin for more of a non-therapeutic, relaxing massage he would adjust his pressure to whatever the client wanted. The second time I went to Edwin, I had gotten an amazing deal on another Groupon. To one of the prior reviewer's comments, for just the briefest of moments, I was concerned that Edwin was hard to schedule with because of the deal I had gotten with my Groupon. However, I followed up with him and was easily able to get an appointment and am again pain free! I think that his schedule must get pretty packed, and since he does all the scheduling, he may not get a chance to return every text and call. I would encourage the prior reviewer to give him another chance. You will get the best massage of your life! read more