So I will be upfront: yeah, they're expensive - the sticker shock was definitely real…read more HOWEVER... I felt very well taken care of through the entire process and would like to shout out Danny who was here for over eight hours troubleshooting and solving the issues with my toilet and sink (services I had done include repairing a completely destroyed collar under my toilet, resealing the toilet, installing a new disposal, installing a new faucet and grit trap, and redoing the plumbing joints for both the toilet and the sink.) The price also includes a warranty in case something breaks again, which offers peace of mind, and the company was diligent with working things out with my building to get me scheduled. So at the end of the day, I do think I paid a premium price but I got the quality of service and peace of mind to match, rather than gambling on a cheaper service (again, I keep thinking about how it was an 8 plus hour job and Danny was working the entire time beyond quick breaks to move his vehicle/retrieve tools). I'm satisfied with the quality of work I received and am happy with my refreshed sink and now functioning toilet.

I had an extremely frustrating experience trying to schedule service with this plumbing company…read more The biggest issue was how heavily they rely on AI and automated systems instead of providing actual customer service. It was nearly impossible to get straightforward answers or speak with someone who could actually help. On multiple occasions, I was given an appointment window of 8:00 AM to 5:00 PM, forcing me to set aside an entire day waiting for a technician. Then, when 5:00 PM finally came around, I would receive a text saying that all of their technicians were busy and that they wouldn't be making it after all. Expecting customers to waste an entire day waiting, only to cancel at the last minute, is completely unacceptable. If your schedule is full, be honest upfront instead of repeatedly giving appointment windows you can't keep. I understand that unexpected delays happen, but this happened more than once. Good customer service is about communication and respecting your customers' time, and unfortunately this company failed on both counts. I won't be using them again and can't recommend them based on my experience.

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

I've used Nicks Services for over a decade. Nick has installed a water heater, replaced 3 sump…read morepumps (odd basement I have), installed a kitchen under sink reverse osmosis water filtration system and fixed leaking pipe in attic leaking into Main bedroom ceiling. Nick is very knowledgable, reliable, upfront and honest about the work, and explains what materials are needed and an estimate as to when he will be finished. Would highly recommend his services.

needed 2 jobs done, broken powder room drain and leaky shower. Nick fixed both problems, explained…read moreeverything and charged a reasonable price. Very professional. Highly recommend.

Great work & service! Prompt to answer messages, called and confirmed appointment before coming…read more Quick and efficient to complete the job. Recommend them.

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

I had a failed sump pump in my basement, and two valves in the laundry room that we're leaking…read more I called up several plumbers. Not too many we're even open in a Saturday afternoon. Vince was the only one who was able to give me a quote on the phone, and a reasonable one at that. His nephew Mike and another gentlemen came within an hour and we're able to fix everything up, no problem. Next day one of the valves in the laundry room started leaking again. I called up Vince. He was extremely gracious and apologetic about the situation. Mike was back out the same day and took care of everything. I'd like commend Vince and his guys for not only doing a good job, but we're extremely courteous and polite with everything. You guys have my vote of confidence and I'll gladly reach out again if I need anything else. I wish you and your business much success.

BE AWARE! Hired this contractor to install a water heater, we agreed he would cover the permit…read more When the village reached out to him to let him know the permit was filled out incorrectly he ignored them. I found out because they wouldn't renew our rental license until this was cleared. I reached out to the company and they assured me it would be fixed and taken care of. This company has now chosen to ghost us and not complete their end of the deal. Very untrustworthy, unprofessional and unreliable!

I reached out to A&D for help with a clogged shower on a Sunday. Debbie was very helpful in…read morescheduling an appointment for the following day. There was a follow-up call to let me know that they were on their way and they arrived on-time. Everything was done with politeness and professionalism. They even answered all my silly questions from a homeowner that doesn't know much about plumbing. About a week later it became apparent that the drain clog which we thought was cleared had one more surprise in store for us. I called A&D for a return visit and they worked it out again. All has been good since then. They also reworked a bad drain pipe and installed a new faucet in my kitchen as well as installing a new faucet in my utility sink. These were jobs that I had been procrastinating about for years and I was glad that A&D was able to take care of them for me. I am completely satisfied with their work and I will certainly use them for any future plumbing needs.

We had a major repair done by A&D and were very happy with their quick response and quality work…read more I would not hesitate to recommend this company.

I asked SBJ Plumbing to install a vanity sink, drain and water connections. Brad did the install,…read moreand charged $1100 which I thought was high but I paid him right before he left. An hour or so after he left, I ran the water in the vanity sink and there was a noticeable leak. He said he would come back a few days later to take a look. He returned and tightened the connections. I again ran the water after he left, and again there was dripping under the drain so I asked him back again. He came back again and did some more tightening and said it should be ok now. I again ran the water after he left and there was still a drip. I then texted him saying that I would like a refund of $350 of the $1100 he charged because the pipes were still leaking and he had already claimed twice that the problem was fixed when it wasn't. He refused and then tried to gaslight me saying actually there was no leaking. So if you want a plumber who doesn't stand by his work, then this is the guy for you (My response to his comments): For the record, here is the text exchange between Brad and Me (and yes I did say "please consider giving me a refund because I don't want to give you bad reviews"--and that is a reasonable response on my part given that I received service that is below what the average person would expect [i.e. 3 visits by the plumber and the sink trap is still dripping]. (From Craig): Brad, The vanity is still leaking and I can't devote any more time to this project, therefore I am requesting a partial refund of the money you charged me. I think a $350 refund would be reasonable. Craig (From Brad): I disagree, the last 2 times I came over there wasn't even a leak. I have gone beyond being reasonable and in reality I should be paid for 2 service calls. (From Craig): Many would ask for a larger if not full refund under these circumstances. Obviously there was a very noticeable leak after the first visit and a much smaller but still noticeable leak after the next 2 visits. Please reconsider because I don't want to give you bad reviews

I had an excellent experience with Brad from SBJ Plumbing. He communicated perfectly, arrived on…read moretime, was very kind and respectful, and completely resolved my kitchen sink issues. Would recommend 100%

Scott has now become our "guy" for anything plumbing! He's so responsive and in a pinch, he always…read moremakes time for us! And his prices are so fair and reasonable. My husband isn't the best handyman, so knowing that we can call Scott anytime we need plumbing work done is such a blessing! If you need a plumber, don't hesitate to call him!

Prompt and courtesy. Keep areas clean and dry. Reasonably priced. Local plumbing self employed…read morebusiness. Honestly quoted. Highly recommended.

I would not recommend Walter. I had a confirmed appointment and took a vacation day from work to be…read morethere. He did not show up or communicate at all. When I followed up, he simply said he could come Monday, with no acknowledgment of the inconvenience. Very disappointing and unreliable.

came right on time, did the job in quick time, professional like and…read morefor a good price, too. Will recommend to others for sure.

I had a great experience with Excel Plumbing! Scheduling was incredibly easy, and the receptionists…read moreI spoke with were kind, professional, and helpful throughout the process. Max was the technician who came out to install my new kitchen faucet, and he was fantastic. He was kind, professional, and efficient, and had the entire job completed perfectly in about 30 minutes. He clearly knew what he was doing and left everything clean and looking great. Payment was also quick and easy over the phone. From scheduling to the completed job, the entire experience was seamless. I cannot recommend Excel Plumbing enough!

Great firm - used the yelp project app and got contacts for my small sink job quickly. Excel was…read morevery responsive from the outset and worked around my work schedule. Very thankful that my under sink water heater is no longer leaking / I had given the college try with 4 trips to home depot and Lowe's to no avail. Luke showed up and fixed me up in 30 minutes - was courteous and polite. Very reasonable price - thank you so much Excel, will see you again soon!