Requested toilet replacement due to bad flange on existing toilet creating sewer smell in bathroom…read moreand, if needed, a drain clean out. Waited a week for an afternoon appointment. Morning of appointment, plumber calls to reschedule to that morning due to a personal appointment he had scheduled that afternoon. We scramble to accommodate but inform that due to reschedule there's no one to help carry the toilet up and light of stairs. Instant attitude. Plumber arrives with helper, is rude, condescending, asking why we want the toilet replaced, I list the services requested. He then denys there's drain clean out requested while waving his phone around telling me I'll have to reschedule. There's an obvious sewer smell in the bathroom, yet he can't smell anything. I tell him that was the purpose for his being there. He again denies it's on the service request so I tell him I'll call husband, he states he'll go get the toilet. I'd had my husband on the phone listening to all of this the whole time when plumber arrived and started being rude to me. Told husband I wasn't going to have someone in my home that I'm paying for a service, that is being so rude to me, that now don't trust to do this service. He agreed. I went to garage and cancelled service. He tells me I owe him $59. I tell him I'll call his office, he repeats I owe him $59. I tell him I'm not paying him a dime, I'll call his office and to leave. He says some choice words, I tell him good luck at his Drs appt. While closing garage door. Handy more choice words, I then tell him to get off my property or I'm calling the police. He leaves, I go inside. Husband's still on the phone and heard everything. He's outraged and called their office. Plumber told then owner I was nasty to him, was told that my husband heard everything because he was on the phone with me the whole time. Apologies were said and he asked if he could send someone else out, we've declined their service.

$325 to change a cartridge in the bathtub faucet and the water pressure is even worse now.read more

Scott has now become our "guy" for anything plumbing! He's so responsive and in a pinch, he always…read moremakes time for us! And his prices are so fair and reasonable. My husband isn't the best handyman, so knowing that we can call Scott anytime we need plumbing work done is such a blessing! If you need a plumber, don't hesitate to call him!

I love Scott! He is just the best plumber out there. When I was living alone, I definitely wanted…read moreto find a plumber that wasn't going to rip me off and made me feel comfortable. Scott is that plumber. He explains everything he is doing and even gives some tips so I don't have to call him for every little thing wrong. He was soo great I even had him fix the plumbing at my parent's house. Scott is honest and reliable. He is never late and always treats his customers with respect. I can't say enough great things about him. If you are hesitant, just call him. After one phone call, you'll agree that he is definitely the best plumber around the area!

Great work & service! Prompt to answer messages, called and confirmed appointment before coming…read more Quick and efficient to complete the job. Recommend them.

Gino and Saul were great! They fixed a leaky/dripping shower faucet with a quick response on a…read moreSaturday and explained everything in detail. They were able to save the fixture and in turn saved me a lot of money. Very professional and courteous. I would highly recommend them.

Brought back Lorenz plumbing to install another new toilet this time in our masterbath. Also had…read morethem install a new kitchen faucet with new one bowl drain pipe upgrade, and our reverse osmosis under sink water filteration system. Patrick is always responsive and Chris does an amazing job! We will only use the services of this team. Pricing is very reasonable!

Responded quickly and came out within hours. We thought it was just a blockage in the sewer, but…read moreturned out to be a 2" shear between the foundation and the outside pipe. Provided me with an estimate (which was lower than I expected) and started working on digging the pipe out by hand (6' down). They didn't damage any bushes and once the work was done, I was handed a bill for 10% LESS than the estimate. Pat and crew (Chris and Danny) did an excellent job!

We had aqua pro out for a cartridge replacement today and everything went great. Quick service had…read morethe parts on them. Professional and courteous

I found AquaPro Plumbing through Yelp! I sent a few messages to different companies. AquaPro was…read morenot only the most responsive, but also the most reasonably priced. I sent a video of the issue and was quoted an estimate via the app. Alex sent an ETA text and arrived right on time. He confirmed that the issue was as reported. He confirmed the price. Then he got to work. By the time I fed the dog and checked the mail, Alex was finished! It took maybe 20 minutes - max! I paid via Zelle. Alex provided me with a 30-day warranty receipt. And boom! He was off! That's my kinda serviceman. I only wish he was a general handyman. I need some other work done around the house! Lol!

I had a failed sump pump in my basement, and two valves in the laundry room that we're leaking…read more I called up several plumbers. Not too many we're even open in a Saturday afternoon. Vince was the only one who was able to give me a quote on the phone, and a reasonable one at that. His nephew Mike and another gentlemen came within an hour and we're able to fix everything up, no problem. Next day one of the valves in the laundry room started leaking again. I called up Vince. He was extremely gracious and apologetic about the situation. Mike was back out the same day and took care of everything. I'd like commend Vince and his guys for not only doing a good job, but we're extremely courteous and polite with everything. You guys have my vote of confidence and I'll gladly reach out again if I need anything else. I wish you and your business much success.

BE AWARE! Hired this contractor to install a water heater, we agreed he would cover the permit…read more When the village reached out to him to let him know the permit was filled out incorrectly he ignored them. I found out because they wouldn't renew our rental license until this was cleared. I reached out to the company and they assured me it would be fixed and taken care of. This company has now chosen to ghost us and not complete their end of the deal. Very untrustworthy, unprofessional and unreliable!

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

I had a pretty brutal few days with basement flooding and onestop was very dillegent about follow…read moreup and communication. I believe they really care about their commitment to customers and their craft. Thank you!