I got good vibes from Hertz downtown My vehicle was in the shop and the garage made arrangements…read morefor me to get a rental for the next 5 days while they're fixing my vehicle It was pretty flawless on getting the car the young lady who helped me at the counter was on point very informative pretty much got almost the exact car that I have in the shop she gave me so that was pretty cool pretty flawless transaction

I've been renting from this location for years and I'm always satisfied. I dropped my rental off…read moretoday and Melody really took care of me. I appreciate her a lot. I HIGHLY recommend business for anyone looking to rent. Thank you Melody!

It's been quite a while since I've rented with Enterprise and I'm happy I did. I did call at my…read moreappointment time to confirm the vehicle was ready and it was. Once I arrived I was greeted by Jacqueline and she took my information to confirm my reservation and she was very nice. Another woman helped me (I wish I remembered her name) with the logistics of signing paperwork. It took no more than 15 minutes and I was on my way. Upon returning the vehicle, Jacqueline helped me again. I really appreciate the customer service along with the vehicle being ready on time. The vehicle I rented was also great on mileage and it drove smooth as well, Nissan Altima. We'd definitely rent from Enterprise again

If I could give 0 stars I would. Ever since they change manager last year things have gone downhill…read morefor this location. Long wait times, cars that smell like someone has been smoking and waiting forever for them to tell you there is no cars available.

Great experience, easy to work with staff. I'd recommend renting from them. No issues with pick up…read moreor drop off.

This location is an embarrassment to Avis…read more I'm an Avis President's Club member and reserved an Elite Electric SUV for a client-facing work trip. I booked the vehicle class intentionally because I needed something clean and professional. When I arrived, I was told the vehicle I reserved "wouldn't be available until next week." No explanation. Meanwhile, a Mustang Mach-E was literally parked right outside in plain view. I was offered "a Ford or a Mazda" with no explanation of car type or class and was dismissively told it was "higher." After reviewing Avis' car class list, t wasn't. It was clearly a downgrade and it cost me $150+ in gas that I would not have paid if Avis had honored the reservation. The condition of the car was disgusting. Not "a little dusty," but filthy: sticky stains, grime, crumbs, and a smoky smell. Whoever is responsible for cleaning vehicles at this location clearly didn't even attempt to do their job. I had to spend over 30 minutes scrubbing and vacuuming the car myself because I was not about to pick up a client in a vehicle that looked and smelled like that. The key fob was broken with the battery exposed. The vehicle also had multiple maintenance and safety issues: constant tire pressure warnings (all four tires missing valve caps, likely causing this), a loose gas cap that triggered error codes and a flashing dash warning all weekend, and worn-out windshield wipers in rainy weather that were legitimately a safety hazard. Then the return experience: the employee rolled her eyes at me, stared at me like I was an inconvenience, and actually laughed when I raised legitimate safety concerns. No apology. No acknowledgement. No professionalism. Honestly, the attitude was as gross as the car itself. I also watched her treat other customers the same way. This location does not appear to maintain vehicles, does not appear to clean them, and does not seem to care about customers at all. If you value your time, safety, or sanity, rent literally anywhere else. I won't be renting from here ever again and may be terminating my relationship with Avis all together over this horrible experience.

One of the best rental experiences I've had at any Enterprise, dealing with Isaac was a breeze he…read morewas able to find my information and get me in the luxury vehicle that was available to me when I was told by another employee I won't mention their name because it was resolved. Great experience.. Isaac handled everything professionally and was there for both for the rental and the return. Side note They even have a popcorn machine and water dispenser while you wait. Another side note the vehicle that was given was a Hyundai Genesis with less than 10,000 miles. It was very comfortable and quiet on the road however I think they need a technology update at Hyunda,i other than that it was a great vehicle.

Nathaniel and Ruth made my rental experience so easy they were very helpful from checking in and…read morechecking out with my rental. This location definitely goes above and beyond with customer care and satisfaction!

rented a suv for the new years. when at check out the lady said it on 60% gas just bring back the…read moresame. after drop off they charged me 160.00 for gas AND charged me 151.00 for a whole extra day. it's been weeks they will not refund me my almost 400 dollars!! Never again!!

This car rental is a rip off. Avoid them, they only look to take advantage of you on every way…read morepossible

Justin is absolutely amazing! I recently graduated college so it was finally time for me to make my…read morebig first purchase with a car. I had been searching for a car for about a month with no luck. I contacted Justin, in which he quickly responded asking me exactly what I was looking for. I gave him the breakdown of all the details (model, interior color, exterior color, sunroof, etc). Within the week Justin reached out with both new and used options. The following week I made the trip to Glendale to pick up my new 2020 Crosstrek! I not only loved the car but how easy Justin made the process. I literally showed up to the lot where they had the car waiting for me. I went inside, signed the papers and left. It took 30 minutes! I would recommend Justin and Auto Linq to anybody looking for a quick and efficient way to purchase the exact car you want. Thank you Justin!

I LOVE Auto Linq!!! I was helped by Justin Cavazos and he made my life so much easier! I am a first…read moretime car buyer and had so many questions, he was so patient and persistent with finding me the car I wanted IN THE PRICE RANGE I had! He handled all of the negotiation and was always available via email, text, and call! I absolutely recommend this service if you want a hassle free car buying experience! NO DRAMA! I am so happy with my new Elantra!

Sent me to two different places to pick up a car that wasn't there. The lady at the airport rental…read morewas exactly like the lady in the movie Planes Trains and Automobiles. Snobby. Smiled in my face when she said "We have no car for you". This is the most dysfunctional operation I have ever dealt with and I dealt with them all. Do not ever hire this company unless you want the run around

Great Customer service, helpful, fast service and clean cars, and affordable to rent a car.read more