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    Budget Rent A Car

    1.5 (68 reviews)

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    I am one never to file a complaint or case number. But after this woman at this location was extremely rude about not allowing a car wash which corporate told me they're supposed to. I then asked her if I could use the restroom and she said "no". I asked why and she said because it's out of order. I returned after two weeks after corporate told me that they are supposed to wash the car. Now they told me to get the car washed and turn in the receipt and they will reimburse me. Also, The restroom was not out of order. There is a sign on it that says "not for public use". My guess is she doesn't want to clean toilets as she's already miserable at her job. Avoid at all costs! Because of her attitude, they are taking 50% off of my monthly rental. And I reminded her and thanked her.

    If you reserve a reservation it lets you online but when you go to pick it up, they say they don't have cars

    Scratches on hood and side

    Had a reservation @ 8am on a Tuesday. Got there early and there was a line of 4 customers ahead with only one attendant. When I was checked in she handed me keys and told me the car has 3/4 gas. I asked for a walk around. Her response was that it was done she did it. I stated that it would be done with the customer. She said it was done and she didn't have anyone to do it. I went to the car and it was filthy, smelled like smoke, had scratches all over the body and the service light (oil change light was on). I had no time to complain and I took videos and pictures of the car's condition. I called later asking if I could get another car and I was told they didn't have any and to call the next day. I'm on vacation and was unable to follow up or exchange at that point with my plans. I returned the car on Friday and told the same attendant that I was unhappy with the situation and told her I washed the car, filled it with gas and vacuumed it. I recommend the car be pulled from the fleet and have the services completed. The scratches are minor and with some buffing they can address those. However I will not stand for any of this to backlash onto me. This needs to be addressed.

    Maintenance Required. I was given this vehicle for my trip from CA to TX.

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    Photo of Vijay V.
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    3 months ago

    Great experience, easy to work with staff. I'd recommend renting from them. No issues with pick up or drop off.

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    Photo of A. Marie R.
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    5 months ago

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    22 days ago

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    9 months ago

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    1 year ago

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    1 year ago

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    1 year ago

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    2 years ago

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    2 years ago

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    1 year ago

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    9 months ago

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    Photo of M S.
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    11 months ago

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    11 months ago

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    2 years ago

    Worst service avoid if possible lady at the front desk had me wait 15minets while she was on a FaceTime call. No customer service.

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    3 years ago

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    3 years ago

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    6 years ago

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    5 years ago

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    4 years ago

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    2 years ago

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    8 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    Photo of Tami B.
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    7 years ago

    Hello. I rent a lot of cars. This location is hassle free. My favorite place to rent cars in Bakersfield.

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    5 years ago

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    9 years ago

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    7 years ago

    Excellent customer service for my Avis membership. Good supporters of providing quality cars to meet my business and recreation needs.

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    11 years ago

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    4 years ago

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    Page 1 of 2

    Ask the Community - Budget Rent A Car

    Review Highlights - Budget Rent A Car

    Not as upgraded as other larger Avis/Budget locations.

    Mentioned in 2 reviews

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    Budget Rent A Car - carrental - Updated July 2026

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