Good customer service. Clean place and secure. Graciela at the office was very nice and great to work with. The 24hr kiosk also great and easy to reach someone there. We got there when the office was empty but reached someone via kiosk. We were able to take a look at the storage unit first before deciding to rent. We got a first month 50% off discount and also military monthly discount. I won't be worrying about my belongings here! Highly recommend! Hassle free. read more

Just left there and was helped by Graciela who had great customer service! This is my second time with A1 and I love how clean and respectful they are. I especially love the access of the kiosk and security they have in place. I checked in through yelp and as promised I got three free boxes with no fuss! This location does not participate in the free 1st month offer on yelp though. If you live in this area, I suggest A1! read more

Isaac was very kind, courteous, helpful, and every thorough with the whole process of issuing my storage unit. (RED CARPET Treatment)!!!!!! You need more like him. Mel read more

Outstanding service! Never rented a unit before and the process was made easy by the staff! Thank you. They sent me pictures of available units, figured out what size space I needed, and provided me with hidden discounts. Would highly recommend! read more

When we got there, Ray that we talked too was very helpful and very nice. Listened and showed us around and then concerned bout our needs. He went over and beyond my expectations!! We ended up holding our storage then I came in to reserve and get it, the woman that helped me Graciela. She was very helpful and made me feel like I can be comfortable leaving my stuff there. Answered all my questions I had at hand and easily answered them for me. Made sure we were set and that everything worked. That we also knew the information we needed to know if they weren't there to help. I recommend this place. You can tell they care and that's one step of feeling secure read more

Great place to have a storage in C.V. Clean, good prices and secure. Graciela is very welcoming, friendly, and willing to answer any questions you might have. read more

So happy with the service that Graciela gave us - very helpful Info , explained everything very detailed and she made this process a easy one - I truly apprecIate the customer service that Graciela gave us . read more

I'm pretty new to this self storage facilities and I was looking for one (before I get deployed) and saw A-1 Self Storage. Place is pretty clean and quiet. They DO offer military discount which is 5%. read more

I just rented a storage place here and met the most friendly people. Very professional and helpful. The storage was clean and reasonably priced. I recommend getting a storage here. read more

Edson was very helpful with our move! We were stressed out about not getting to the office in time to rent our unit, but he reassured that we will be able to because they have a 24hour kiosk! I already had my key/lock from my previous A1 storage so he refunded my account. Very friendly and professional. Definitely recommend this location. Clean and secure. read more

5 Stars! I've rented here before and I've been greeted with nothing but friendly faces and wonderful customer service. Came back for moving supplies and Edson was very helpful! If I ever need storage again I will be sure to come back. read more

I have dealt with Linda at the Chula Vista branch several times. From our first encounter I have been impressed with her friendly and professional manner. She is very encouraging and very understanding. Excellent customer service is hard to find these days, but not with Linda. Thank you Linda for being so professional and pleasant! read more

Their facility is the best I've seen so far -- clean and appear very secure. The customer service experience is good for the type of business. The only gripe I really have is their pricing. I understand the whole idea of "we get what we pay for" -- sure, but to increase the rent every 3-4 months by $20 is absurd. Their reason? Maintenance and operating costs. Really? This company started my rent at $232 per month. Almost a year later, my rent got to almost $300 per month. I wished they gave me a heads up before I signed up for one of their storage. They didn't disclosure about their quarterly hike of their rent. I feel Iike this company tricks you to become their tenant and once you move in your precious belonging, they hit you with their $20 price hike every 3-4 months -- really leaving you no choice. Who wants to move their 1,500 pounds of household good twice? Anyway, I learned my lesson. My recommendation to anyone looking into renting a storage is to ask the company how often do they raise their price. But if you're sure how long you need the storage for, try to lock in a rate by opting for contract. That way you know exactly the price without hidden cost. Good luck and happy hunting. read more

This place is fantastic! They had the perfect unit for what I needed and the place is so clean and well lit. There were always dollies when I needed one - even on busy days. Graciela was friendly and efficient checking me in and out. Should I need another unit in the are I know where I will go first! read more

The ABSOLUTE best service you can ask for. You must ask for Graciela, she's the best! We have an awesome deal on out storage, and we're only keeping it 6 months. Easy access. Heck go bowling after since its next to a bowling ally. Live this place. Must go!!! read more

Excellent facility: well maintain; easy access; convenient hours. Very helpful staff. High recommend.

This place is great! Clean and pleasant, pest free, easy access from 805. Security is great. Staff is extremely helpful and knowledgable. I would recommend to anyone who needs a storage in the South Bay. read more

I went to visit different places, and by far this one was the best. I really liked the place location, the security, and the service that Linda offered was great! I would surely recommend this place to my friends and family. read more

I recently rented a storage unit at this location to store my belonging as I transitioned into moving into buying a new place. The staff is very friendly; I was greeted by a Linda whom was very informative and gave me that feeling that my stored things would be safe. This was the first time I have used a storage unit and was very surprised on how clean this facility was throughout the building, even my storage unit was very clean initially when I first moved in. The staff was also able to accommodate my needs when I had one of those storage Pods delivered onsite. They were able to have the pod placed close to the elevators for where my storage unit was located; it just made it easier for me to unload the pod. I would highly recommend and would use this storage facility again if I ever had to have the need for more space or had to move again. The bottom line is having an onsite staff that is friendly and helpful really makes moving or storing your belongings that much easier. read more