John and crew came to close our pool for the season. They were excellent and great in educating us…read moreregarding our pool. Highly recommend!

Pool service for $120 a week and never know what they do or when they do it. Run the other way!…read more Not reliable and generally inconsistent after 4 years of use. Love Lotus Pools!

Excellent job. Installed a Pentair pool heater. Were easy to work with and went beyond our…read moreexpectations Highly recommend.

Had an appointment with Chris on 04-07-26 to look at the pool for a new liner replacement. Chris…read morewas nice explained what's was going to take place, gave the quote, and left. Reached out to see what we could do as for payments ( or payment arrangements ), Chris advised he woukd speak to his co-partner and get back to me. At the end of April I reached out in a text to see if there was any update, Chris responded that he would reach out br end of day. WELL, it still END OF DAY ( 06-08-26 )NOTHING but AIR TIME. HONOR, COMMITMENT, YOUR WORD, even LOYALTY. Those words mean NOTHING. It's hard to find a TRULY COMMITTED pool guy these days.. it's personal preference and luck of the draw..

Aquajoy ( Andy ) and company, came over. Andy looked over the pool, and jumped right into it. It's…read moregonna take a little time ( due to other company & individuals failures to do right ), but I feel that things will work out great with Aquajoy.

Cannot be happier with the service! Aquajoy Spa and Pool came by 15 minutes after my initial call…read moreand took 20 minutes to fix a problem we couldn't figure out for almost two months. Now we get to enjoy a warm pool! Highly recommend!

I've been using Leslie's exclusively after purchasing my pool because the staff all really is…read moreHelpful. They will test water and suggest what you need to do but don't push product on you. They run good specials as well. You can likely find prices cheaper elsewhere but when I need shock they always have it.

I took water from my pool to be tested over lunch one day. Their location is difficult to find. The…read moregoogle map shows them about 1/2 mile east of their actual location. When I did find them, the store looks nice on the outside. Inside it is very cluttered. They did test my water and I had a brief chat with the service advisor. I typically go to their location in Palatine and find that store more well laid out, cared for, and the associates seem to be more knoweldgeable.

Stay far away! They will leave your pool unfinished and in complete disrepair. I contracted Daniel…read moreKamide from Dana pools on June 11th, 2020, to build a pool in Lake Forest. The pool was supposed to be finished by years end 2020 and it's still unfinished in November 2021. I have continued to make payments during 2021 in hopes the pool will be finished. I paid an additional 40k due to price increases and he once again promised it would be completed before winter 2021. Now material costs have risen once again. Daniel Kamide from Dana Pools is asking for even more money to finish the project that was supposed to be completed in 2020. His new projected completion date is mid 2022. Waiting another winter for them to finish the pool will lead to further damage, possible wall collapse and just a complete waste of time money. The pool has cracks all over which they tried to repair saying a pool liner would solve the issue. I hired another pool company to inspect, and they were shocked to see this type of damage on a new install. They said a pool liner would only last a little while before further cracks appear and cause major issues. The last straw was after the installation of the pumps and equipment. I was notified that Daniel Kamide returned after installing the pumps and started to disconnect everything. He attempted to steal the pumps and equipment he installed a few days earlier. We immediately contacted the Lake Forest police department and luckily, they arrived just before he left. We have begun to peruse legal action against Dana Pools and hope no one else falls for their terrible work and shady practices

Can you give less than 1 star???? Do not just avoid using…read morethis company at all costs, RUN-RUN-RUN AWAY!!!!!! Through my own personal experience the owner of this company is anything but professional and is currently being sued. Please read my complaint in BBB to fully understand the grief caused by Danna Pools and the owner, Dan Kamide. Well over 100 feet of structural cracks in a pool that was less than 1 year old. Design, engineer, labor and materials all provided by owner and his company but somehow, without any remorse he believes it not to be his problem. RUN-RUN-RUN AWAY!!!!! Just like Danna Pools and Dan Kamide have done to me and other customers.

Thanks to Rob and his crew we love our pool. They are all great and very knowledgeable and helpful.read more

I bought a house with a pool and had no idea how to take care of it. Luckily, I found The Pool…read moreGuyz after calling around to a few different places. They cost the least and took care of everything for me. I plan on using them again this coming summer.

Dug our pool 6" short, did not fulfill workmanship warranty for bad grout work, will not provide…read moreproof of purchase for hot tub so we can have warranty paperwork ourselves, makes promises he doesn't keep, unresponsive, worst customer service ever. Stay far away!!!

From the owner: Pool Design, Builder, Dealer Pool Service Cover Servicesread more

I let a different company open my pool this year because they were doing some concrete work on my…read morecoping. The guy who opened it showed me the spa wasn't holding water and accused Lotus of not winterizing the pool properly which set in motion costly events like pressure testing the spa. When the spa pipes checked out, lotus sent out two pro's Robert and Aldo. Aldo identified right away that the actuator for the intake was forced by hand during the opening and was slightly open thus draining the spa back into the pool. Robert took the time to show me what caused the problem and what simple of a fix it was. I will now only trust lotus and their team to open and close my pool. Thanks guys!

Skip is always available and is an absolute "pool guru"! I have been a satisfied customer since…read more2018 and Skip has never let us down. Anything you need from construction to maintenance, Lotus Pools is a solid solution!

A high quality contractor that refurbished my bath and shower. Definitely a must to get an estimate…read morefrom. Allen the General Manager is hands on and quite meticulous about the workmanship. I really can't say anything bad about the work and quality of the material that this company provided. I got two other estimates and this contractor I felt had the best product of three. The installers where very professional. Day one ripped out walls and tub and fortified the subfloor. Day two installed a great finished product. I could tell that the men know their stuff and have done this kind of work many times before. They were professional and very good at cleaning up.

Five Star Baths remodeled a bath tub and shower for me. Allen and team were very professional to…read morework with and addressed all my questions and concerns. My old tub and shower were outdated and deteriorating. The new bath and shower look and work great. Overall great experience.

These guys were amazing! I had brought 4 friends to get a hot tub out of a home. The tricky part…read morewas getting this out of a window as it would not fit out the patio door...but that's the way it went in, that's the way it's coming out. The 4 of us tried, spent about an hour trying to lift this 730 pound hot tub and try to get it to the window ledge...it was not going to happen. After some quick googling I came across Two Guys and a Spa Dolly. In a matter of a few text messages detailing the hottub make and model, pictures of the pickup and drop off location, the appointment was set. The next day, I was extremely pleased with the punctuality, friendliness, and know how. It was great to see what an A squad really looks like, and they did it with 3! Pros with ingenuity and the right tools! Book early because I am sure these guys will get busy quickly!

They put us off on delivery our tub for 5 months and kept saying they were really busy. When they…read morefinally brought our hot tub, they didn't bring the new pillows we purchased. For 4 months we were trying to find out when the pillows would arrive. Now they have ghosted us and do not return or answer any calls, emails or texts. We've called from different phone numbers and as soon as they realize its us, they hang up. We gave them so many chances to make it right. DONT USE THEM, THEY WILL STEAL FROM YOU!