My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

Customer service promptly answered all questions. It well well. No issues, installed as expected.read more

Reliable and reasonably priced. Great to work with. I've purchased two systems and have had annual…read morecontracts for years.

We have been using Mann-In for well over 10 years. Since they were from Chantilly and had such a…read moregreat reputation I wasn't sure we could even afford to use these guys. I am here to tell you they're worth every penny. Twice a year we contract them to do a thorough cleaning and inspection of our HVAC system. Since they are out here on a regular basis we have a regular relationship. Their technicians are polite, friendly, and very professional, they actively recruit through the high schools for young people that want to get into the trades. When we were having a unit replaced some years ago, all of the technicians were very clean and tidy wore booties and were very cognizant and kind to my little 16 pound pug. This week I sent out an email requesting the services of a senior tech to diagnose a possible moisture issue in my home. They sent a young man with over 22 years experience. He did a thorough inspection of the machine that he actually installed (some years ago) and then relayed to me that my concerns were legitimate, but were mainly due to the overly hot and overly humid summer. This inspection took no longer than 15 or 20 minutes. The bill for this trip was $165 which I happily paid. The fact that these guys are in homes 10-12times per day and encounter many the same problems over and over again means that their ability to diagnose issues is quite good. I have had Mann-In to complete some quite complex HVAC installations and rerouting of ducting, etc. all of these projects have been done to a very high level and to our complete satisfaction and for a price that I considered to be fair. When people jump online and are looking somebody that they can trust at the last minute, I kind of laugh if you find a company that you like can you build up that relationship, when there's an emergency, you already have somebody in your back pocket who you can trust. Mann-In is my HVAC go to, there is no plan B. I don't need one.

I got four bids on the replacement of my 2 residential HVAC units. Mannix's representative, Mr…read more Kapur, was the most impressive and well-informed among those coming to my home. He suggested a method that would save me cost and aggravation in the installation process (viz., the closet housing one of the units had a narrow opening and some other estimators wanted to rip out the door frame, which Mr. Kapur determined was unnecessary.) The pricing of replacement HVACs was competitive and the installation crew was respectful, hard-working and very competent, finishing all of the project in under one day. I am very satisfied with everything Mannix did on my property.

I am extremely disappointed with my experience with Mannix Heating & Cooling. I contacted the…read morecompany regarding an Aprilaire humidifier recall because my humidifier was not working. As a homeowner, I don't know whether the issue is the recalled electrode, the humidifier itself, the wiring, or the HVAC controls. That's exactly why I hired an HVAC company--to diagnose the problem. Instead, technician Silvio Guerrero immediately stated there would be two separate charges before inspecting a single component. I even suggested we set the recall aside and simply use the visit to diagnose why my humidifier wasn't working. Rather than inspecting anything or explaining what the charges covered, he repeatedly said, "It's two charges," stated he was very busy with other service calls and didn't have time to deal with this, told me to call the office, suggested I hire another company, and left. My HVAC system itself is brand new and working perfectly. My humidifier, however, is wired into the HVAC control board. I was not asking for an HVAC repair--I was asking for my humidifier to be diagnosed. If checking the HVAC control board as part of diagnosing the humidifier required an additional charge, that should have been explained after inspecting the system. Instead, the moment the discussion involved the HVAC control board, it seemed to automatically become a separate charge without anyone even looking at the equipment. What made the experience even worse was management's response. Instead of listening to my concerns, I was told I was "argumentative" and accused of "double dipping." That accusation was both unfair and insulting. I never asked for free work or refused to pay for legitimate diagnostics. I simply expected the technician to inspect the problem, explain what he found, identify what was covered by the recall, explain any additional charges, and then let me decide how to proceed. This entire experience reflected poor communication, impatience, and a lack of professionalism from both the technician and management. Customers deserve a proper diagnosis and a clear explanation before being asked to authorize additional charges--not assumptions, accusations, and a technician who walks away without inspecting the problem. I have completely lost confidence in Mannix Heating & Cooling and will never use this company again.

Very satisfied. Their inspection noticed and thry replaced…read morereplaced a collapsed vent (duvall had been servicing and just replaced a/c unit without noticing). They noticed that intakes were under-sized and filter was inadequate and replaced. I added the containment wall that they suggested. Extremely tidy (even put doen drop cloths). Nice to find a company that has respect for your house. Only issue is that some of infastructure needs improvement. Tracker of installers still showed at office when finished job, invoices for zero and general confusion. but that is minor.

I will definitely use this company again! Our AC went out on one of the hottest days of the year…read more They answered and came to the rescue! Family owned and very kind. Technician was knowledgeable and quick.

Meade's went above and beyond for us when our AC went out. The owner was in contact with us letting…read moreus know that they would get to our home before the end of the business day. Their technician, Mason, showed up an hour earlier than he said he would. He knew what the problem was just by me describing the noise the unit was making. He had it fixed within an hour walking me through what was broken and how he was going to fix it. He also gave a great deal of information of proactive maintenance of the HVAC system. He was kind and professional. Overall great experience with this company, I would highly recommend.

Mason did a great HVAC diagnosis job for my house. He is knowledgeable, good communication and…read morebeing great value to home owners.

This is a great company! Sam, John and Joseph are conscientious about their work and the products…read morethey sell. I was referred to Winds of Valley by a company in Southern Virginia that does not work in NoVa. When I contacted Sam about my Bosch condenser that stopped working, he came out free of charge to diagnose the problem. Sam immediately noticed that the condenser unit was not matched with the proper blower and evaporator. The company that installed the Bosch system made calculation errors and told me that the two different devices would work well together; they didn't and quit working after about 2 years. Sam gave me his suggestions, showed me his prices and let me make my own decision. I made my choice and was still skeptical. Sam literally wrote into the contract that I had a year to decide if I was happy with the equipment he installed and that if I wasn't, he would replace what he installed. I never took him up on that offer. The system he installed is quiet and dehumidifies the house, which is something my other system did not do, even though I was told it would. Sam, John and Joesph removed the old components, installed the new ones and cleaned up everything. They swept up after themselves, removed the old stuff, the new boxes and made sure I was happy with everything before leaving. They also walked me through the settings on the new thermostat. They also provided a year of maintenance with the system. Two years later, I replaced the water heater and again called Winds of Valley. The water heater replacement process was as smooth and efficient as the process for the HVAC system. Sam is a small business owner who knows what it means to provide great service, use quality products and keep customers happy. If all contractors were as good as this company, contractors would have a better reputation. I have complete faith in Winds of Valley and highly recommend the company.

Excellent service an response time. Their tech John was extremely knowledgeable. I will…read moredefinitely be using their services again in the future!

They saved me thousands!! I received a quote from another…read morecompany when my a/c stopped working for several thousand for parts replacement so I considered just getting a whole new HVAC and got a quote for that as well which was over $11K. I decided to get another quote and called Trademasters and the sales person came out and provided a quote for new HVAC but he suggested I have one of their tech guys come out and see if the a/c can still be fixed. The tech came out and figured out it just needed a hard shut down and reset and fixed it in an hour for $98! I am so grateful they made the suggestion to see if it could still be fixed as they saved me from having to pay thousands when it wasn't necessary! I wish all the HVAC companies were like this one!

Woke up on a Saturday morning to a leaking dishwasher valve under my kitchen sink. Finding an…read moreemergency plumber who would respond quickly was harder than I thought, but Trademasters answered the phone on the third ring and politely told me a tech would call within 30 minutes. He did just that and while he ended up coming a bit later than estimated, he kept me in the loop and arrived when he said he would. Edward was polite and straightforward about the price and was done in less than an hour. I was impressed and had them (Edward again) come back three days later for some non-urgent work. Same great work/service. Will definitely use them again.

When I called to inquire about services and costs, I reached someone saying his name was "Xavier,"…read morewho was evasive concerning my questions. When I asked to speak with his manager, he refused, saying, "You don't need to talk to a manager." His attitude was like the customer is here for the convenience of Nelson's HVAC, not vice versa. When I tried to narrow down an appointment time to earlier in the morning, he said he didn't want the business. I then replied that his attitude was a "bad business model" and that I would truthfully review my experience for others to read. Recommendation: STEER CLEAR of Nelson's HVAC.

Nelson HVAC charged me $960 to replaced a circuit board in my minisplit which did not fix the…read moreissue. They now refused to return my calls.