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    Commonwealth Cooling & Heating

    3.3 (42 reviews)
    Closed 8:00 am - 5:00 pm

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    1 year ago

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    Brian J.

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    8 months ago

    Sent an email asking for service. No response. I've used them before and was good, but respond to your webpage inquiries

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    Brian J.

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    7 months ago

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    1 year ago

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    Brian J.

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    3 years ago

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    Brian J.

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    3 years ago

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    7 years ago

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    15 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    6 years ago

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    9 years ago

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    Brian J.

    Thank you very much for your review and your business.

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    11 years ago

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    9 years ago

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    13 years ago

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    12 years ago

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    11 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    13 years ago

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    15 years ago

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    11 years ago

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    9 years ago

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    Page 1 of 2

    Ask the Community - Commonwealth Cooling & Heating

    Review Highlights - Commonwealth Cooling & Heating

    As busy as they are, Brian the owner of Commonwealth, was at my home in two hours and had it running again.

    Mentioned in 15 reviews

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    C.D. Shanahan’s

    C.D. Shanahan’s

    4.8
    (186 reviews)

    Absolutely outstanding service from C.D. Shanahan's. Armando, Juan, and Elijah were incredible!…read moreArmando and Juan from C.D. Shanahan's HVAC, Plumbing, Electrical & Remodeling LLC came out right before an impending severe snowstorm and worked in sub-15° weather from 8 AM to 8 PM to uninstall our broken Heat Pump and Air Handler and replace them with a brand new Heat Pump and Air Handler. Simply put: these guys were the best. Incredibly professional, hardworking, and dedicated from start to finish. They didn't rush a single step. They also helped install a new thermostat, made sure everything was running smoothly, and ran all the necessary tests to ensure the system was operating perfectly before they left. Huge shoutout to Elijah as well!. He took the time to explain everything in detail about the humidifier, thermostat, and Air Handler, and gave us genuinely valuable maintenance tips that made us feel confident moving forward. C.D. Shanahan is probably the best HVAC company you've never heard of. If you want a team that shows up, works hard, communicates clearly, and takes real pride in doing the job right. Highly recommend.

    C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.

    AirPlus Heating, Cooling, Plumbing & Electrical

    AirPlus Heating, Cooling, Plumbing & Electrical

    3.8
    (107 reviews)

    I requested an estimate for the installation of an EV charger. Unlike other electricians, AirPlus…read morerequired a $185 fee in order to provide the estimate. When I pressed them on this, they said that the $185 would be deducted from the final bill *in the event that I chose them.* Of course, this would put me as a customer in an awkward position; they could give me a much higher estimate than others, and effectively strong-arm me into accepting because I've already spend $185. I've worked with many electricians and other contractors, and I have never seen this before. AirPlus may have a good reason for doing this, but it seems shady and precarious to me. For this reason alone, I decided not to work with them. If you're considering working with AirPlus, I strongly recommend getting other estimates, as well. Not only *might* you save money on the actual work, but you most assuredly *will* save money by not having to pay for an estimate upfront.

    BUYER BEWARE. I had an annual service membership with AirPlus for years was very happy with the…read moreservices they provided. I heard that this family-owned business is now part of an out of state company. Last month after the fall furnace inspection was complete, the tech mentioned that my hot water heater was more than 20 years old and that it needed to be replaced. AirPlus sent over a plumber to work up an estimate but wasn't able to confirm the unit's age. Turns out the unit was @ 10 years old (called the manufacturer and provided the serial#) and is in good working order (I flushed it 2 years ago and no sediment). Watch out...I think there has been an attitude change over there. I am changing providers.

    Nice Heating & Air

    Nice Heating & Air

    3.2
    (120 reviews)

    This serves as a follow up to my review dated on May 22, 2025 entitled "Nice is not "nice"…read moreanymore". I received a letter I received a follow up letter from Commonwealth of Virginia department of professional and occupational regulation. The letter states that no longer has a viable license at present and as a result, they can no longer proceed with my complaint. That is unfortunate. It is important to note that Nice Heating And Air was recently acquired by Michael Bonsby HVAC, Plumbing and Electrical located in Gaithersburg Maryland. During the acquisition process, I have been immediately deluged with repeated calls following up on providing future maintenance services, not acknowledging or responding to my complaint regarding service delivery. I was informed by three neighbors and friends who had cozy maintenance plans with Nice that they no longer provided various paid services for them, and thus their maintenance plans were ended. The referrals mentioned they took it in stride, by the lack of communication, no longer enroll in the new corporate maintenance programs of any HVAC company. Lesson learned.

    We hired nice to replace our water heater and signed a payed service agreement with them. In March,…read morewe hired them again to replace our AC units - outdoors and intake. We knew something could be wrong when their initial quote was over 11k and it magically came down 3k when we said we could do 8. But they charged an additional $1,200 for extras of wall repair and a UV filter. We got other bids around $8k that didn't include the extras so we signed with our preferred vendor, nice. They and all other companies started we needed to use a certain intake company's model, but the day before installation, nice told us it wasn't available and asked for our approval of the "only" other model that fit. Of course we said yes. A week later and we were dealing with a very loud system that didn't keep up with our next door neighbor's system. For a whole $2k less, she had received the replacement model for the one we had both been quoted only days apart from every local vendor. nice went a whole two weeks ignoring us after sending a technician who ruined the wall with terrible quality and left an actual 2" wide, 20" long hole in our living room. He explained he didn't think it was possible to match the paint so he just used white over our yellow. The other technician identified that the required electrical work hadn't been done. He was skeptical that the company wasn't able to source the necessary intake and stated point blank we should not have what was installed by nice. When I finally got in touch with an executive (of marketing, not operation), she told me it was a mystery to her why her company couldn't source what our neighbor received and which he technicians could not make perform. But she pushed back on the performance issues, explaining that by regulation, an AC does not have to maintain 71 or 72 if it's hotter outside. She continued maintaining this as the months have gone by. Today it was 98 outdoors and 78 indoors. In the meantime, more technicians have come from nice. One inspected our neighbor's as if they didn't believe she had a model that performed better than ours. He told us he would advise his own mother to "upgrade again" to that model since ours is both too loud and not performing as expected. But, he told us, the model we have is a good enough replacement so we would have to pay for this additional work. Who accompanied him? Someone from marketing. On another occasion, a technician agreed that our new system should at least perform better than our old one; our old one was actually physically broken at around 20 years old. But this new "upgrade" performs just as well in the heat. We received a letter from Dominion in May informing us that we use more energy than 66% of our neighbors. Nice maintains this is "energy savings" - you run the system more often so a higher price is to be expected. None of this was told to us prior to installation and of course our neighbor with an identical home as ours has none of these issues. We are at a standstill with nice so we're legally advised to take the next step of leaving reviews online, with the BBB, and the AG. I'm embarrassed it has come to this and frustrated by all the extra time and discomfort this has caused. Oh and yesterday nice told me to send them quotes from our own handyman for the drywall work. Did I mention the humidity?

    F H Furr

    F H Furr

    1.9
    (66 reviews)

    I don't believe I have a sufficient vocabulary to express how grateful I am to FH Furr…read more Had an FH Furr technician out for a summer seasonal checkup on our 10 + year old AC system and during the inspection the compressor blew out, definitely ruined his day. The technician called his supervisor and explained what happened and his supervisor didn't even hesitate to take full responsibility, "it happened on our watch and we will fix it". When the new compressor arrived technician ROGER SAFRIT carefully reassessed the whole system, replaced even more parts and got our system working better then before, no cost to us. That's what I call 5 star service.

    It was a minor dripping leak with buckets before F.H. Furr came and TURNED IT INTO A $10,000+ CLAIM…read more They spilled all over my floor WHEN IT WASN'T THERE BEFORE They LEFT ME TO CLEAN IT UP with my own squeegee and wet vac, as if everybody owns that equipment and is willing to do that. They LEFT A 2-FOOT PIPE FULL OF POOP IN MY WALL!!! They charged $2,500 AND IT STILL LEAKED BY THE NEXT DAY. They RUINED MY FOOSBALL TABLE by putting a sewage-contaminated towel on it, and the insurance had to come and saw it in half. They TOUCHED MY PERSONAL PROPERTY .... My smart screens that show personal photos. He swiped through, probably looking through my photos because I'm a woman and he's a man. The next tech that was sent said it was because the guy didn't check our cleanout for clogs before cutting into a pipe that he suspected was full of They had to send another guy back the next day to do it right, and he discovered the POOP-filled pipe in the wall. YES .... THE FIRST GUY LEFT A ~3 FT PIECE OF SHIT-FILLED PIPE IN MY WALL. It would have just remained there if the 2nd guy hadn't spotted it. POOP! IN MY WALLS! I have that on video too. I don't think people realize homeowners have security systems and are often recording what goes on in their house for their own legal protection. I would be scared to post this review if I didn't have video backing it all up.

    F H Furr Plumbing Heating And Air Conditioning

    F H Furr Plumbing Heating And Air Conditioning

    1.7
    (764 reviews)

    I'm updating my review to cover my experience having FH Furr replace an existing HVAC system in my…read moreDistrict of Columbia condo. This review focuses on the installation team's workmanship, issues encountered, and the company's responses--or lack thereof--when addressing these problems. Generally, their technicians have been helpful, which is why I rated them two stars; however, service quality varies depending on who you get. The main concern lies with the quality of installation. I chose FH Furr to install a new unit in January 2025, after sales representative Mike Miyasato quoted me and assured all work would meet code and FH Furr standards. They even provided a "Guarantee" certificate outlining warranties, and an install manager (whose name I don't know) assessed the project and confirmed the quote--which, in hindsight, was likely for a unit larger than necessary for my space. That mistake was partly mine, but not the focus here. The installation team, led by Xuan Pham, completed the job in one day but left my bathroom--the only one in the condo and where the air handler is located--in a messy state. It seemed they made no effort to clean up debris or drywall dust. While I don't have a photo of the initial mess, photos attached show what they left behind in the ceiling. I had to clean up myself so my pregnant wife and I could use the bathroom. The next day, contractor Robert "Lee" Cramer handled the drywall and painting but left a large hole near the return vent and failed to paint the ceiling, as seen in attached photo. He said his task was only to "prepare for paint," even though the invoice included both drywall and painting. I ended up buying supplies and painting the ceiling myself. About a month after installation, in late February 2025, another problem arose that required technician Kevin Pineda's assistance. According to the invoice, he found the disconnect wasn't fully inserted, preventing the outdoor unit from running. Once fixed, the system worked properly. By May 2025, as the weather warmed, condensate from the unit exposed further installation flaws: the drain pan leaked because it wasn't properly leveled and lacked a float switch. Both issues are documented in the invoice excerpt shown in attached photo. I later learned a float switch is required by code and standard practice when installing a unit above living spaces. To prevent damage, I set out a bowl to catch leaks and requested service. Technician James 'Ruffin' Price diagnosed the issue and escalated it to management. I was told repairs would come quickly. Documentation of these findings is in photos attached. Soon, an install team member returned and insisted the drain pan was fine, dismissing the prior technician's concerns. On June 6, 2025 contractor Mihaita Morovan repaired and painted the damaged drywall (photo attached). Unfortunately, the problems didn't stop there. Less than a month later, as summer temperatures increased, the unit began leaking heavily again, resulting in multiple wet spots and visible mold growth on the ceiling. It took several calls--and even a legal threat--to finally get a response. Technician Thomas Edwards came out, listened to my concerns, properly fixed the drain pan, and wrote up a detailed report while promising to escalate the issue at their quality control meeting. His documentation and related photos are attached. Within weeks, another contractor repainted the water-damaged ceiling but didn't remove all the ruined drywall, so paint soon peeled and chipped. I eventually completed the repairs myself and am relieved the unit has caused no further harm to my condo. Overall, this experience did not match the warranties and guarantees FH Furr promised. The countless hours spent contacting the company and missing work for technician visits hurt my family financially. This ordeal has left me unwilling to use their Gold Preferred Partner Plan for maintenance, even though it was part of my contract. At this point, I want nothing more to do with FH Furr, and I cannot recommend their services.

    So, I first want to start off by saying that every single technician/expert that has provided…read moreservice to us has been FANTASTIC! Fullstop. This review is based on recent experiences with customer service representatives/admin folks. So it was during calls to the main number, and we reside in Virginia. We recently had a very expensive repair for a hot water heater that severely damaged our circuit breaker box. So the techs came out, did their thing and were phenomenal. However, in order for us to submit the repairs for reimbursement with our home warranty company, we require an itemized invoice. As per the egregiously rude phone reps we have encountered, there is a company policy against itemized invoices. Like, WHAT!?! I have never experienced anything like it in the history of working with service providers. There is always an itemized invoice. However, that in itself is not the issue. First, my spouse spoke to someone who said that it is only possible to obtain by escalating to a manager. So we waited and attempted to follow-up. Each time after we both tried to follow-up, we encountered some of the rudest, most unprofessional individuals on the line. Not to mention, AGAIN, how does it make sense that you are doing work of this magnitude and cannot produce an invoice that breaks down parts and labor!?! I am certain that this isn't the first time in history that the company encountered this kind of request when customers are dealing with insurances and warranty companies. It is wholly disappointing, when you consider that the individuals in the field doing the labor intensive work can be overshadowed by the policies of the company. I literally have no idea what to say at this point, but that we will be transitioning to Michael & Son's or another provider. Because who wants to pay this kind of money to be mistreated on the backend for something as simple as an itemized invoice. Such a shame!

    Commonwealth Cooling & Heating - hvac - Updated July 2026

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