I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I found them through Yelp project among 10 others and after talking to reps I decided to stick with…read moreReddick,because of clear explanations of pricing and upfront fees. It's unbelievable but some companies required upfront deposit even before assessment of the issue. Our technician,Brian,was on time,called prior,came with shoe covers,quickly identified problems with toilet,gave us estimates and couple options to think about. I called next morning and next business day he returned and completed repair. Again on time,very professional and leave no dirt or waste after job. Prices are horribly high now everywhere,but plumbing can't be avoided,so their price point is adequate to area,but service is superb. Can't deduct star for high prices,because they are using gas and supplies which are horrible now.

Nathan and his team are great. They are always super responsive and are very good at explaining…read morewhy certain things are happening with the system and helping navigate what work is necessary versus what isn't. Very transparent people and as a result, they have my business going forward.

I am so grateful for Nathan fixing my heating unit. I have a heat pump/gas furnace dual function…read moreunit. Another company said I would have to buy a new unit. The manufacturer would not sell me a part due to supply issues but we were able to get that part and he installed it and checked out all the other functions. My furnace is working properly now. Nathan is very knowledgeable, thorough and prompt. He saved me $10,000!

In December 2024, I had the greatest experience working with Air Force One Heating and Cooling to…read morereplace my HVAC system. Jim is very conscientious, knowledgeable and was very patient with all my questions. He explained everything and offered me several options to choose from which made me much more confident in making my decision. His prices were very reasonable and service was impeccable, he was such a pleasure to work with. I will definitely use him for my future HVAC needs.

Jim did an excellent job! After getting multiple estimates for Water Heaters, Jim won my business…read moreand I would highly refer him to anyone needing services. He's very responsive, reliable and honest. Thank you for a wonderful experience overall.

Another great experience with Rob Gault - came for service call, on freezing weekend, analyzed…read moresystem, performed tune-up. During our conversation he noted a prior job was to design & install 200 HVACs for an entire development. Despite his modest demeanor - this is a talented professional, a patented inventor, - who can install or service any size project.

I was able to get a same day appointment for our air conditioning unit. The temperature in our…read morehome was 85 degrees plus. We are so grateful! Rob was responsive, efficient, professional and friendly. Atlas installed our unit and we had had an equal or better experience during installation. If you need service, you do not need to look any further.

Excellent service! Had a leak originating from the upstairs bathroom and Robert explained it was…read moreone of two things. He was knowledgeable, efficient, communicative and friendly. Will definitely use this company again if the need arises and ask for Robert.

We finally found a good plumber! We'll be recommending them to friends and neighbors. Not only did…read morethey fix our problems, they patiently answered all of our questions. We had an outdoor faucet that had been dripping for years. Other plumbers brushed it off and wouldn't replace it. Byrdman replaced it for a reasonable price. It was in an awkward place where ceiling drywall had to be cut to get to the pipe leading to the outside wall. They had to cut the pipe to replace the faucet. We were pleasantly surprised at how small the hole was that they made in the drywall. Small enough that we can fix it ourselves. We also had them replace our kitchen faucet and replace the leaking turnoff valves underneath the kitchen sink.

This is my second time using BlueStar and I have nothing but amazing things to say about them. The…read morefirst time they fixed my furnace which had build up on a sensor which was an easy fix. John came out and was very straight forward and up front with everything he did. He explained the issue to me, how he would fix it, and even provided some recommendations I may want to do in the future. My second time I used Bluestar was on a Sunday and they are closed on Sunday's. I did not realize this at first and left them a voicemail in the morning. Realizing they were closed I called another company who would have charged me more than Bluestar to come out later that afternoon to look at the problem which was that my Nest Thermostat was giving an E73 error code meaning it was not getting power. To my surprise I received a call from John at Bluestar that afternoon prior to the other HVAC company coming out. I discussed my thermostat issue not getting power with John and he suggested several troubleshooting fixes I could try over the phone. After eliminating several causes of what the problem may be John suggested holding down the front panel cover switch to the unit to see if a power light was coming on. In doing this I noticed sometimes the light would come on and sometimes it would not. There seemed to be a loose connection in the a wire that was causing the switch not to supply power. After playing with the switch for a few minutes I got the power to stay on and the problem was fixed. John solved my problem and saved me a good deal of money as I canceled my appointment with the other HVAC company. John took over 20 minutes talking to me on the phone going above an beyond to help me solve my AC issue on the day the company is closed. I would highly recommend BluStar to anyone and will use them for all my future HVAC needs.

My AC suddenly stopped working yesterday. I checked the AC compressor unit outside my condo and…read morenoticed it wasn't turning on when I switched on the AC. I called BlueStar and they were able to squeeze me in within a few hours. Isaac was able to diagnose the problem quickly and got my AC running. He was very professional and explained the issue. I've been BlueStar customer for several years and will continue to be one for their great service.

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

I couldn't be happier with Hayes Heating and Air. I called H.R.Furr and I called Snell because they…read morewere popular names in the area but Hayes Heating and Air were the absolute best of all of them. I'm ashamed I didn't call them first!!! They were the only ones who had the candor and honesty to not only give me an amazing price that the other big names couldn't match, but they treated me like family. I can't say that for any other company and they have earned my lifelong business and referrals. This father and son business absolutely top notch!

I had an amazing experience with Hayes Heating & Air replacing my 30 year old water heater and 20…read moreyear old HVAC system. Eric came out immediately when I contacted them and was able to get everything replaced within a few days, when everyone else was running into supply issues. They were able to come in and replace everything with a high quality unit and Eric was able to get me a replacement unit at a fraction of the cost of what other companies were quoting. I cannot recommend anyone more than Hayes Heating & Air as I've had neighbors tell me about their experience and cost to replace their HVAC units.

The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

C.D. Shanahan's is a fantastic family owned business. We have used them to replace our water heater…read moreand a new AC/Furnace unit. Our AC started having issues cooling Thursday night. Called Friday morning and the receptionist was amazing and got someone to our house that morning. Full diagnostic told us the compressor went bad. Our unit was 13 years old, so it was about time for a new system. We decided to replace whole system as replacing a compressor is quite expensive basically half the cost of a new one. Mike came that night to price out a new system. I got two quotes from other companies. But decided on Shanahan because of their reputation, service as well as pricing. Talked with Mike and Conner (the owner) about our options and they came on a Saturday to install even though they didn't have an opening until Thursday. The owner himself came with a couple guys and replaced our system. They were very polite, did excellent work and we were back up and running. Plus they had very affordable pricing. These guys care! Use 'em. We loved our experience from start to finish!

C.D. Shanahan's technician visited my place and did diagnostic, but I had move questions about…read morecompressor and refrigerant pressure and sent an email to C.D. Shanahan's email after receiving quote. But then I did not have any responses for my questions for a week. Maybe, they are busy and did not read my email yet. Brandon's diagnostic was great, but I am not getting responses for my emails before making my decision.