We recently had 3 Phantom Retractable Screens installed and an inoperable glass sliding door repaired by this company. We received excellent customer service, quality products and professional installation. We are so pleased with the results and highly recommend them for your consideration. read more

Excellent results. We thought we needed to replace our 1970s sliding door. It was extremely hard to open. It now works like it's brand new. Great service and results. Thanks! read more

Great services. Highly recommend for your new door and replacement doors of all kinds

This was a large and somewhat expensive project. First everything was delayed because of the pandemic a few months. We had to have two real large double pained windows replaced and have tinted because of new privacy concerns. Then a screen for one of the sliding doors. Mark and Ricardo came out and estimated also five replacement screens had to be made on sight. They came 2 months later excellent communication by Steve a couple times on the wait and we paid almost half as a deposit . Mark and Ricardo came out and it was a rare heatwave and they worked really hard cutting the old windows out and installing the new ones and it was work with 23 year old house. They never stopped or took lunch just worked really hard for hours. Looks excellent and my wife loves the new windows. Will have them back to do some other needed work when they are available. read more

A-American Sliding Door - High quality windows roll real easy - Windows Installation Near Me - Los Osos, California

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It pains me to leave a bad review.... Mark and Steve are nice, but the service with this company is the worst I have ever had. No one ever calls back, its always one excuse after another. For two years I have been trying to get them to fix a failed sliding door they installed. Excuse after excuse after excuse. It's ridiculous. They NEVER do what they say and they TAKE FOREVER. Now after two years of saying they ordered the glass, it's here, oh wait that wasn't yours, we need to come out again, oh we don't know what happened we will order it again, oh wait we need to re measure again, blah blah blah.... Now they say too bad, the company no longer deals with them. I have to directly call myself. They gave me the wrong phone number and the wrong company to call. I have given up. Now, I have to pay out of pocket to have another company fix their failure. Never again will I use this company. read more

Strike one....you're OUT! Called to set up appointment for quote on retractable screen for front door...call returned and appointment set. Timeframe was between 4-5 which is a very reasonable amount of time to show up. 4:00, 4:15, 4:30, 4:45, 5:00...still waiting! Finally at 5:30 I call...no answer. At 6:15 I finally received a phone call from Mark with some silly explanation. Mark would like to reschedule and set appointment up for tomorrow morning...that's hysterical and definitely is not happening. Professionalism is a top priority in my book! No show, no call, no job for you. A big No Thank You to this unreliable company. read more

Mark came to my residence to take measurements and indicated it would be 2-3 weeks until the phantom screen would be ready to install. In about 2 weeks I received a call that the screen was in and we scheduled an appointment a few days later. The full door screen is perfect and excellent value, communication was excellent and they did everything they promised. Very reliable and excellent quality product. read more

We had 2 large metal sliding screen doors over glass doors on an outdoor patio that needed replaced due to weather corrosion of the upper and lower wheels. Our shopping included a local company that made retractable screens. Their bid was close to $3000. I had a hard time finding local companies that just made sliding screen doors to fit. One day, while grocery shopping, I saw a truck in the parking lot advertising just what I needed. I called them, and a team member the next day came to the house to measure and to provide a bid, which amounted to less than $1000 for replacing both screens. They did not require a down payment, either. Before I realized it, I received a call to set up a time for them to come over and install the screens. Mark, the very pleasant and knowledgeable service tech who came over, installed them in short order. He made sure there were no problems with the sliding screens. I would certainly hire them again. read more

Very happy with our new screen on a dutch door. Mark also created and installed a small shelf for the lower door. Everything looks great.

A word to the wise Don't use A-American Sliding Door. Poor customer service, Poor workmanship with poor quality materials and he will never come back to fix his screwups. read more

Sad to see the negative reviews. As for us, our entire experience was positive and the process went well. They are extremely busy yet Mark squeezed us in to review what was needed to repair our sliding glass door. Interesting that local glass companies said the part needed was no longer available and we would have to buy a new slider at a cost of $2,000-2500 and plus the screen. Mark knew immediately what was wrong and said he could order the part. We also discussed a new screen for the slider plus replacing two window screens on the front of the house that has aged. His estimate was reasonable and far below the cost of a new door, so we had them order what was needed. Everything arrived within a reasonable time frame considering supply chain issues, etc. Mark and his son installed everything today in a professional manner and we are thrilled to have a working slider, new screen door with great pet mesh ( hopefully golden retriever proof) and nice looking window screens. We were so impressed that have already ordered another screen for the other slider on that side of the house plus a screen for our front door. Yes definitely a positive experience and we recommend this company!! read more

Not much to say but just bad work over priced and took way longer than it should have read more

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I explained in a voicemail to A-American that we have a moderate job to do of 4 double pane window replacements, plus removing 4 single pane windows to replace with double pane. Got a call back promptly to set an appt. Even though we live one mile apart, it was a 1 week wait to get the appointment, and a total waste of the week because today the owner was a no-show and no-call. Really crappy way to operate a "shop local" business. I thought I better check reviews before trying the next company and decided on North County Glass. They answered the phone right away, listened to what I had to say, and made the appointment to come check everything out the very next day. Provided we move forward with them, I will leave a review on them when the job is done. If the work is as professional as the phone call, things should be good! read more

My husband and I had the misfortune of doing business with Mark Edgeworth, owner and operator of A American Sliding Door. I don't know where they got the "A" in their name from but it should be F-American Sliding Door because for us, they didn't make the grade. We spent over $200 on a sliding screen door for our modular home which does not close properly. (see picture). The one-year warranty they guaranteed was useless and was never honored. When we called them to come out and fix it, they argued saying that our home had shifted but they never came out to see it. Funny. Our sliding glass door which was there first, works and closes fine. Mark actually cussed at my husband, spewing expletives that would make a sailor blush and then, had the audacity to HUNG UP on him! Buyer be VERY AWARE! read more

A-American Sliding Door - Look at that huge gap! Can't close it no matter how hard we try! TERRIBLE workmanship! - Windows Installation Near Me - Los Osos, California

I'm a craftsman and enjoy making precise woodworking joints in interior furniture. I appreciate a team that uses top quality materials and components, works cleanly and delivers a quality, functional product. I watched Mark and how he works. His attention to detail, cleanliness, and the superior quality product that comes from his work are a joy. I'm glad we have such a resource here on the Central Coast. A+ in every way. By the way, Mark did some work on another home for me about 8 years ago. Those doors are still perfect. I'm not sure what's up with the negative Yelp! review I saw, but that doesn't make sense to me. read more

It would be a zero if available. Came out for an "estimate". Was totally rude to my wife when we decided we were not ready to do the job. He (the owner) became very agitated and berating. Never on the appointment set up call was there a mention of a fee. He did fix a screen but it was clear the $150.00 was for the drive out to give the estimate or he is the most expensive screen repair man in the world. Unbelievable lack of professionalism. He owes my wife an apology for his behavior. read more

I bought an expensive retracting screen door in 2016. It has been a constant hassle to close properly. My wife uses it several times a day and at least once a day it fails to close at the top (screen open by 6"). Her 91 year father can never close it. Before going into our 2nd summer, I asked them to come and replace with a "real" door. Mark basically told me the problem was not the door, but my attitude. so much for that. read more

I am updating my review because I was waiting to see if Mark followed-up on the new Phantom screen door he installed for me and he most certainly did. He has now installed four Phantom screen doors for me and he is good at what he does, they look good, work good and I am totally satisfied with the work for all the installations. I also had him come out again to check something and he stopped by within a week. I will definitely use him again and recommend him to anyone that wants a Phantom Screen Door installed. read more

We met Mark at the home show at Madonna Inn. He came out, measured for a screen door on 5/21/16, and we gave him a deposit for a door he said would be done in 2 weeks. It's now 7/8/16; we've called him twice and just got voice mail. He did call back after the first time and said Phantom Screen Door manufacturing had run out of screen material - that was a month ago. Looks like we're going to have to file a complaint with the BBB and against his license. HORRIBLE customer service but he's great at B.S. read more

I've never had something like this happen before and normally would NEVER take the time to write a review...but NOT saying something feels like a disservice to others. The local guy, Mark Edgeworth who owns and operates A-American Sliding Door and sells phantom sliders is not a very nice person. I ordered and paid the deposit on my door at the beginning of September. He said he'd be back in 2-3 weeks to install it. After 30 days and not hearing from him, I called to check status. He said he didn't know when he could come because he was very busy so I asked him to just pick a time that would be the best time for him to come. After saying "there's no good time", he gave me a time and day with a 2 hour window. It wasn't an ideal time, but because he kept stressing he was too busy to come and install my door, I said ok and altered my schedule to accommodate. He called me 4 hours prior to the time he offered and said he was coming. I let him know I was working and in a meeting and asked if we could stick with the original time since my day was scheduled around it. He attempted to get me to let him come even though I told him I was in a meeting. He kept talking over me, interrupting me, and asked me if "I expected him to be inconvenienced by installing my door." (At the time he gave me to begin with!) In short...being a bully. The person who I was meeting with could hear him and commented that she was upset just listening to how he spoke with me. I held my ground during the call though and when he came, I paid him, thanked him and let him know I was disappointed in how he spoke to me earlier in the day and that as a business owner myself of two businesses I understood that it could be challenging at times...and blech...he interrupted me again and told me I was a difficult woman who's probably not happy with anything and what do I expect...for him to drop to his knees and kiss my feet for being a customer. Ugh. Really? I would NOT recommend using this guy and had I read the other yelp reviews...I wouldn't have used him to begin with. Find someone who treats people with kindness. Now I have negative energy around my screen door. read more