I bring our 4 cars here and know that I'll get great service - honest, efficient, affordable…read more Devon, Justin, and Noah always go above and beyond - checking all sorts of things I ask them about, and giving me the straight scoop on whether repair/work is needed or not. Terrific young men! Bravo, guys!

Always a smile on their faces. The guys there are always informative and courteous. Never salesman…read more Recommend always.

When I finally found MK Auto - I was worn OUT by mechanics who:…read more 1) were dishonest and opportunistic - many assuming Me car-stupid because I'm female 2) were rude and discriminatory to discourage your return, because they don't like "your kind" (race or ethnicity, unusual Spirituality, etc. - real or perceived...if you know, you know) 3) had sketchy work ethic and business practices (questionable work, nonstop upselling) 4) did decent work, but was unreliable / too hard to get ahold of 5) did good work, but were shamelessly, excessively expensive I was seriously at wits end, when I finally found this little gem of a shop. And I can honestly say there is nothing I don't like about them in My few experiences with them, so far. They are: 1) Welcoming and friendly, RESPECTFUL (incl. never once being patronizing or condescending with Me) - easy to converse with; patient with questions, gives direct and clear answers. Very family-like. Love it. 2) Accessible and reliable. I never have to chase them down to get ahold of them. And they are on top of their communications. 3) HONEST & FAIR. Upfront and thorough. Honors their quotes. Stands behind their work. Readily owns mistakes (I know this, because once when I called about an issue - it was their idea to rule out some fault perhaps on their end...though that wasn't the case). Very transparent. Never tried to upsell anything to Me. No suspicious anything. 4) GOOD. So far, every repair they've made has been a good, effective, and durable job. I have a list of repairs I came to them, knowing I needed done; and they haven't made Me sorry yet. 5) REASONABLE. I know a little about cars, research My car symptoms, repair details, and compare prices. They have not only never overcharged Me for anything - I have found them to be outright reasonable in their prices. 6) Close. I don't even have to go very far for repairs. I'm not one to often do reviews for businesses online; only when compelled by either a particularly excellent or paricularly terrible experience (something memorable - notable). But when I do...in keeping it 100 - I would also come back for an edit, if given cause (I don't anticipate that here, obviously). In short - 10/10, would DEFINITELY recommend. This business is relatively young here, but Majed (the owner) knows his craft AND has a great work ethic. I have only felt more comfortable, each time I come in. A really good sign. I am so glad I found MK Auto - and too impressed not to let others know, who might also be looking for a mechanic they can trust.

Came in for transmission issues which they do not do but they were professional and even solved my…read moreproblem. Had a wonderful experience. Thank you guys

The quality of service is fantastic!! I don't trust my car any where else. Hurb and his guys are…read morethe best!!!! I just got my tires balanced and breaks checked. also had a tire valve replaced and an oil change. A very fair price every time. I always recommend Tuffy to my friends and family. They do good honest work that is reliable and that you can trust. Becky Brindle

Would leave 6 starts if I could. Highly recommend this place, these guys are honest men. They…read morebrought issues to my attention that I wasn't aware of and didn't charge me anything extra. A huge shout out to Austin, Herb and Terry for taking care of my wheel alignment check and going above and beyond in the service they provided for me this day. If you need something done check them out, this is a trustworthy place to go and get it taken care of. Thank you guys so much. If you hadn't made me aware of my front wheel bearings being bad I could have gotten into a bad accident with my children. I felt a shake in the wheel and this explains it. God bless ya'll!

Not impressed. Took a vehicle in and paid for a 4500 repair. A week later the exact same thing…read morehappened. Took it back and paid another 450 for a new battery because that was apparently the problem ALONG WITH the original repair. And the guy who I talked to was kinda rude. There are better options in Plymouth.

I'd never been to this place before. I brought my vehicle in for an issue and received a callback…read morethe same day. I was optimistic about the speedy response until the person on the phone quoted me a price. It was much, much higher than I'd ever paid for a simple repair. But, my auto knowledge is limited. I assumed the parts needed must've been expensive. I agreed, and after several days (apparently they were having trouble getting a part) my vehicle was ready. When I arrived to pick it up I looked through the receipt before paying to find that the bulk of the cost was actually labor. The labor cost was nearly 3x the cost of the parts needed. On top of that the final cost was nearly $150 more than what I was quoted over the phone! I will say that the issue with my vehicle was fixed. So, apparently they do competent work. That's the only reason I didn't give a lower rating. However, I won't be going back. This interaction did teach me a lesson, though. In future I will ask about labor costs upfront as I'm sure I could've gotten this repair done for a much more reasonable price at a shop that charges much more reasonable rates for labor. I would advise anyone thinking of getting auto repair work done at this place to be wary and prepared for the cost.

Cody and team were very helpful today. They met my time request and provided answers to the car…read moretrouble. Will return!

They tried to charge an extra $192 to clean non-existant battery corrosion after replacing the…read morestarter- battery was almost new. the only good news was that they backed off when I got in their face about it.

Very thoughtful and thorough. Price is right and they get things done in record time! If the work…read moreis more complicated and they must order special parts (not usually the case) they offer shuttle service to and from your home or destination. I've been doing business for many years with these folks and can say they are wonderful at what they do. E. Longmire

I brought my truck here during the Covid 19 time and they ripped me off...over charged me $500 for…read morea repair...I called around after everyone got up and running... repair is typically $400, they charged $900. Go somewhere else.

I give them a zero. Don't waste your time with these guys. Overpriced and under deliver. Charge me…read moreover $400 in labor for new brakes and resurfacing rotors. Parts were less than $200. My brakes still sqeek when I back up the car. Fast talkers. One and done. Never going back.

Great service I will be back....... this is what Gary wrote when he asked me to write a review. He…read moreasked me for my phone to get to the link. He wrote that as he was "helping" me get to the site. This is false! This is my review I wrote on MR. MUFFLER Google review... 9/17: Got my car repaired there this weekend. I shall see how it holds up. Scary after looking at some of these reviews and knowing they enter a review for you. I'll see in a few days, weeks, months how things hold up. But I see from reviews they do a lot of price gouging. I'll call around to see the cost for my repair to see if I got hoodwinked. Update 9/28: I am at a different shop right now about my car. They said they would have charged $800 less than Mr. MUFFLER. And Mr MUFFLER spray painted the exhaust pipe under my car as well as left weld stuff under the car. I have pictures. They have high ratings cause they enter their own reviews. They left the cap to my headlight on the transmission. They left the break cap off but why. They didn't need to do ANYTHING with my break liquid. Call BBB, sate of mi attorneys general office, corporate office and the news. Gary said they spray painted the pipes so they don't rust. Ummmm.

I went to muffler man in Brighton after calling about a tune up due to engine misfire and a…read morereplacement on an oil pan gasket due to it being leaky. Previously I had gone to them for other issues I had with my car and they were efficient and well priced. I thought that this would be the same so I went with the listed problems. They kept my car for over 48 hours before I could even get a quote on how much money I'd be spending. When I did the price went from $600 when they were just quoting me for a tune up, to $2,500 after quoting the oil pan gasket work. I get it some things are not worth doing the work, especially when it's an old vehicle that has other issues. Because of the oil pan gasket leak I check my oil weekly (5 quart engine) just to make sure that I have enough and that the engine doesn't seize. So to my surprise after retrieving the car and checking the oil there was entirely too much oil in the engine, almost double what should have been. I removed the plug on my oil pan to let the excess out (3 quarts). Again to my surprise what should be my 14mm plug is actually a 13mm plug with helle coil on it and flaking off as I try to re-tighten the plug. I'm unsure as to what happened when my car was there or how my correct size plug was lost or why there was three quarts of oil to many in the vehicle. Moral of the story. Do not take your vehicle here if A) it's not for muffler repair (my fault, hence the name) 2) you expect a good and HONEST work done to your vehicle. More than understanding that accidents happen but why could I have not been notified? Instead I was met with something that could have caused a lot more damage.

These guys are top notch and get the job done in a timely manner. Don't let the lobby fool you…read more They are true professionals.