They were able to take us immediately! They were extremely…read morekind, experienced & did it quickly. The shop was clean & organized & there was a cool place to sit while they helped me & my uncle! Call first! They took us without an appointment! #SMOGSavior

The guy or rather the mechanic was there working alone and he didn't have to stop and take care of…read moremy brake fluid but he did anyway and that pretty much going to make me a customer forever!

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

Popped in for a smog, quick and friendly service…read more Can be funky to know where to park and they are busy but nothing unmanageable.

When I asked the office clerk about their diagnostic fee applying to services rendered, I was not…read moreprovided with a direct answer. The representative kept talking over me and she was very rude. She showed poor customer service skills by saying things like " we don't work for free". She also tried to insinuate that all the other customers understood her logic when in fact she never provided a direct answer to my question.

Finding an automotive repair shop that's both honest and affordable isn't easy, but this shop truly…read morestands out. From the moment I walked in, I was treated with respect and given clear, honest information about what my vehicle needed. They never tried to upsell unnecessary repairs and took the time to explain everything. Their prices were more than fair, the work was completed on time, and my vehicle runs better than ever. It's refreshing to find a business that values integrity, quality workmanship, and outstanding customer service. If you're looking for a trustworthy mechanic who does excellent work at a reasonable price, I highly recommend this shop. They've earned a customer for life! Omar is fantastic!

This was my first experience with Affordable Automotive, but I expect it won't be my last. My…read morebrother's truck needed to be smogged and an oil change. They took care of both those things, and performed a courtesy check of fluids and belts, and they fixed one other problem. I was so impressed with the friendly and professional manner of Kirsten when I called for an appointment, and with Mike when I picked up the truck. Their communication was excellent, and I felt like a valued customer. This is a business who knows the meaning and the value of customer service, something that many businesses seem to have forgotten. Thank you very much for a great experience!

Hands down the nicest experience I have ever had at a mechanic shop. The guys working were so…read moreincredibly helpful I couldn't ask for more. So here's why : I came up to visit my best friend in Chico. I live in Southern California and drove 550+ miles in my old beat up Honda Civic. On my way home, barely 60 miles in on my voyage, my car started to overheat and I immediately had it towed back to Chico. I took it to these guys at Accurate Auto the next day, and they came highly recommended by a mechanic friend that didn't have time to look at my car. They said they would check out why it was over heating and needed it for a couple hours- no problem, any shop would say that, especially since they already had a few cars being worked on at the time. They had me sign a paper saying what I agreed to have them check out, it literally said "check for overheating", and an estimate of $0.00. (WOW- no one in SoCal charges absolutely NOTHING to look at your vehicle.) I get a call about 3 hours later and the mechanic said they did not find anything wrong with my car. They ran smog diagnostic checks to ensure my head gasket wasn't blown, checked the entire system for leaks or cracks in all the hoses and my radiator, checked the belts, fan, and ensured the water pump was working- nothing wrong. I was so glad to hear that nothing was wrong and the probable cause was due to low coolant and the 104 degree heat. So I came to pick up my car about an hour or so later and the mechanic told me the same thing as he did over the phone. He also said he let it run for 45+ minutes to see if it would overheat again, and still nothing. I told him how thankful I was that he looked and inspected my car for any possibility of it overheating again, especially since I live so far away. When I asked how much I owed him, he said nothing. I asked, "Seriously?!?" And he responded by saying "Well I couldn't find anything wrong with your car, how could I charge you for that?" I was completely in awe. I nearly cried because you cannot find that kind of kindness these days. I was scared that being a young female in an auto shop I would get taken advantage of and have them tell me various other things that needed to be done for a pretty penny, but nope, not with Accurate Auto! I HIGHLY RECOMMEND this place, because not only are they friendly, but they're HONEST. I could not have gotten this high quality of service back home where I live, and I appreciate this SO much. I was looking to pay anywhere from $40-$125 for this service, running tests and whatnot (a normal price for this kind of service in SoCal), but I walked away with peace of mind and a thankful heart for the people that run this business. By the way- I made it home safely, and the car ran perfectly. Not one sign of overheating. I can only thank the wonderful people of Accurate Auto for this peace of mind. THANK YOU THANK YOU THANK YOU! Seriously- if you need work done on your car, and want an honest job done, go here. They're 1000% worth it.

I really recommend this shop over les schwab, these guys know more and can do better. plus it's a…read morelocal small business that you'd be supporting.

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

I was so happy with the service. Reliable prices and great customer service. Highly recommend itread more

I have a 2015 sienna mini van i told them my left tail light was out and needed replaced he quoted…read moreme $60. and all it is two bolts light fixture pops out its a 2 min. job ! very unhappy and will not do business with shysters.

Finding quality, affordable automotive service is tricky. You want the best price but you also want…read moregood, quality work. Fortunately, I was able to find both. The guys at Boradori genuinely care about their customers and want to help you in any way they can. I know! I experienced it when I had my car serviced there. They may not be the cheapest in town, however, their prices are competitive and the best part is I know their work is top notch.. I trust their work and they back it with a 3 year warranty! I truly believe you get what you pay for. With Boradori you get more. In a time of need, they worked with me and gave me a peace of mind even after I left. I know my car is going to be ok now and I thank Cory, Jimmy and the rest of the crew for taking care of me and my SUV. HIGHLY RECOMMEND!!

this place is a rip off !!! don't go there, the price will…read moreballoon !!! 90 dollars oil change 200 dollars diagnose took 10 minutes then they wanted another 200 !!! and they don't know what they are doing !!! rip off .