One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

These guys have consistently provided me with fast and efficient services for years! Trend…read morecontinues today when I went in for service and had another stellar experience, courtesy of technician Leonard. Leo firstly greets his customers with a genuine smile, made me feel welcome and in good hands in this professional environment. I was provided with additional information, clarifying possible services my vehicle required and the "whys" behind them. Managment (woopsy I didn't catch the name) was also very kind, informative and makes it a point to connect, and check in, displaying excellent customer care. In no time I was back on the road, my vehicle running smoother, feeling good about what I paid, as opposed to what it would've cost me at a dealership. I will continue to utilize Oil Changers for vehicle maintenance in the foreseeable future, and would highly recommend!

amazing customer service from Joshua. faster than most places. Will be returning to other locations…read morebecause I'm from LA

Friendly welcoming team. They had coffee! I appreciate the information and updates I receive and…read morefeel confident every time I leave. I trust my maintenance care at this Jiffy Lube location.

Everything was spot on!! Very attentive and excelled with Service, Quality, and Value!…read more Very happy!

I recently had my truck smogged here and my experience could not have been better. The guy that met…read moreme at the counter was a really nice guy and it wasn't until later that I found out he is the owner. The process was really simple & I was in and out in less than an hour. Will 100% go here again.

I am deeply disappointed in their staff. I was taking my car into them for years and loved how kind…read moreand upfront they were. Or so I thought. My last appointment with them before I moved out of Chico, they failed to inform me that my suspension is in really poor shape and in need of repair. I only received news of this when I went to a different repair shop in San Jose and the owner told me that it was extremely dangerous that I had been driving around like that. It was not okay for their staff to withhold such crucial information from me and now it is going to cost me thousands of dollars to repair. It is out of the kindness in my heart that I give them at least two stars, otherwise I would have given them one.

Great communication. Very helpful was able to get me in for last minute smog check. Great pricingread more

I went to have my vehicle smogged . While I was waiting a man walked in and started talking to the…read moreowner . They began arguing about something and the argument was getting more heated . My vehicle was finished and I had already handed my card to the owner for payment. I finally interrupted their argument to ask for my card back and sign for transaction. I felt very uncomfortable and found the whole experience very unprofessional.

Went to get my oil change,1st and only one in line. Comes out at 705 and asked me if I had an…read moreappointment. I told him no he says they are booked up for the day. I remind him there's no one in the parking lot. Says he has to wait on a customer who is going to be late. That leads to a customer who is never going to return. The employees spend more time and energy getting out of work than trying to help paying customers.

Installed a battery, fixed our break light, and filled our tires for only $30. Pablo was very kind…read moreand super helpful- made the whole process incredibly easy for me as someone who knows nothing about cars. Highly recommend

Craige at Younique has been fixing my car and pickup fot ten years now. I wouldn't think of going…read moreanywhere else. He really knows his stuff and is honest as the day is long. He's reasonable too. I initially went to him after two other mechanics failed, yet billed me, to get my pickup fixed. He rebuilt my carburetor and it has been running good ever since. If you are looking for a good and honest mechanic , go see Craige. You won't regret it.

5/5 stars! I was referred from America's Tires to get my stud fixed - I called the shop and was…read moreable to make an appointment 2 days later. Kevin was extremely helpful with the whole process, he called me when my car was done & reported that the stud wasn't broken but needed a dee clean. We then took my boyfriends truck to get looked at by Younique and Kevin was helpful.

If you value your time, money, and basic respect, do yourself a favor and stay far away from this…read moredealership. If I could give this place zero stars, I would. A dishonest business that preys on naive elderly people to get every penny out of them! FOUR months of no title or plates even though I paid for my car in full. You've been warned.

Dave Coito gave me a great experience. He's not your normal boring dealership man. Instead he's a…read moreman with personality and jokes. He made my experience easy, fun and very affordable if you go here I recommend working with Dave Coito. Ps a true brother in Christ:)

If you like waiting, this is the place to come. Two-hour wait to drop off the car for service and…read morewait for the shuttle. Once the car's simple service was completed and ready to goI waited 20 minutes for them to bring it up from the back. But not before asking for the second time. Somehow, they've forgotten, even though I had just been there and signed off on the paperwork for pick up. And how long did it take to replace a broken side mirror and a splatter guard, you ask? Over two weeks. I kid you not. Pack a lunch and possibly an overnight bag if you're having service done here. Giving them an extra star for their polite attitude.

Absolutely the worst. They broke my cargo box during an oil change. I had to go get another one…read moremyself. Returned for them to install the new one and they scratched my exterior door, lost the second key and installed the box backwards (even with the instruction book). Then they tried to deny it all. The service manager said the instructions were 'confusing', (I guess if you have a 3rd grade reading level) that there was no 2nd key and that they didn't do the damage to my car. I'm surprised they didn't deny destroying the cargo box. Gaslighting & lying- 5 stars. Never again and will never buy a Honda again either.