Typical mechanics taking advantage of people, went in for a engine check light diagnostic , paid…read moreclose to 900 for work that I didn't need ended up being the catalyst converter , the owner intervene and caught honest mistake with the technician and rein verse me for the 02 sensors etc etc

Honest, efficient, and knowledgeable. Fixed my car quickly for a reasonable price. luv this place.read more

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

I went in today for a brake check since I had some squeaking and I was frankly uneducated on brakes…read moreand that information so I was heavily reliant on getting a good shop to tell me what's going . After going to another shop and no transparency with them, this shop was so helpful and is going to be my go to car shop. They were so kind and understanding and really were honest with me on what was needed and what wasn't needed. I Highly recommend this shop to anyone in Chico especially students.

Popped in for a smog, quick and friendly service…read more Can be funky to know where to park and they are busy but nothing unmanageable.

When I asked the office clerk about their diagnostic fee applying to services rendered, I was not…read moreprovided with a direct answer. The representative kept talking over me and she was very rude. She showed poor customer service skills by saying things like " we don't work for free". She also tried to insinuate that all the other customers understood her logic when in fact she never provided a direct answer to my question.

Finding an automotive repair shop that's both honest and affordable isn't easy, but this shop truly…read morestands out. From the moment I walked in, I was treated with respect and given clear, honest information about what my vehicle needed. They never tried to upsell unnecessary repairs and took the time to explain everything. Their prices were more than fair, the work was completed on time, and my vehicle runs better than ever. It's refreshing to find a business that values integrity, quality workmanship, and outstanding customer service. If you're looking for a trustworthy mechanic who does excellent work at a reasonable price, I highly recommend this shop. They've earned a customer for life! Omar is fantastic!

This was my first experience with Affordable Automotive, but I expect it won't be my last. My…read morebrother's truck needed to be smogged and an oil change. They took care of both those things, and performed a courtesy check of fluids and belts, and they fixed one other problem. I was so impressed with the friendly and professional manner of Kirsten when I called for an appointment, and with Mike when I picked up the truck. Their communication was excellent, and I felt like a valued customer. This is a business who knows the meaning and the value of customer service, something that many businesses seem to have forgotten. Thank you very much for a great experience!

One of the reasons I continue to go back to Spencer's Automotive is because they have always been…read morehonest with me and integrity is important. They could have easily sold me on replacing my timing chain, gears and all the parts that it takes to rebuild that area but instead I was advised that it would be best to have the transmission checked out first before spending $2500 to $3000 with them. The car is only worth about $5000 so it wouldn't be worth spending all that money on it to then have the transmission break down on me and I would have to spend another 4-5K. Thank you for honesty!

We really liked the people here and appreciated their honesty and diligence with our vehicle. We…read morewould highly recommend this business to friends and family. Excellent service, excellent quality, excellent value.

I highly recommend Smog Inspector on Park Ave, Chico, CA. A highly organized business with top…read morelevel customer service. The staff are very knowledgeable of their field, certified and courteous adding great value to my visit. Need a smog? Go here.

Called ahead to schedule a Saturday appointment since I work throughout the week (they are open…read morehalf a day just as an fyi). Workers there were very kind,helpful and straightforward. The price for a smog was extremely reasonable in my opinion. My friend recommended me this place and I'm glad she did because they were done in about 30 minutes or less. Once my smog service was completed, the employee went over my smog certificate and charged me out. No hassle or anything! Will definitely be returning for all future smog services.

Finding quality, affordable automotive service is tricky. You want the best price but you also want…read moregood, quality work. Fortunately, I was able to find both. The guys at Boradori genuinely care about their customers and want to help you in any way they can. I know! I experienced it when I had my car serviced there. They may not be the cheapest in town, however, their prices are competitive and the best part is I know their work is top notch.. I trust their work and they back it with a 3 year warranty! I truly believe you get what you pay for. With Boradori you get more. In a time of need, they worked with me and gave me a peace of mind even after I left. I know my car is going to be ok now and I thank Cory, Jimmy and the rest of the crew for taking care of me and my SUV. HIGHLY RECOMMEND!!

this place is a rip off !!! don't go there, the price will…read moreballoon !!! 90 dollars oil change 200 dollars diagnose took 10 minutes then they wanted another 200 !!! and they don't know what they are doing !!! rip off .

I really recommend this shop over les schwab, these guys know more and can do better. plus it's a…read morelocal small business that you'd be supporting.

As of Friday, August 6, 2010 the certified demand letter that I sent to Mr. Jeffries on Friday,…read moreJuly 23, 2010 was refused at 12:10 p.m. and is being returned to me. I have contacted the Bureau of Automotive Repair (the licensing agency) and since found out that Accurate Auto is a NAPA AutoCare affiliated service station. I have notified them of Accurate Auto's rather unsavory business practices, negligence, and unsettled situation with the recovery of expenses I incurred. Furthermore, negative postings are appearing on Craig's List under Chico (general community), RipOff Reports' website, and can be found under the August 7, 2010 posting at http://ejourn.net/journal It has come to my attention the business is now listed as owned by Michelle Jeffries, Rob's wife. The negative feedback I posted at their Facebook business page was removed, however, for your viewing pleasure, I have uploaded a picture here along with pictures of the belts they should have replaced and had they done so, none of this would be happening. Simple common business ethics people. Is that really so hard to get?