This is not the salon I typically patronize and today they showed me why. I had a fill and gel polish done last Friday and I broke a nail today. I popped in thinking I'd have a quick fix. The nail tech who started my service couldn't fix the broken nail so she called another tech over. She put another tip on and it was very obviously crooked. I pointed out that it was crooked, she filled a container with acetone to soak it off and walked away. A second tech arrived to fix the missing nail and I thanked her. The original tech "finished" my nails and charged me $45 dollars for a nail job that looks like my 5 year old granddaughter did it. The techs seemed annoyed and irritated that I wanted to get what they charged me for. I felt like I was overcharged and I absolutely stated that. I did not tip. read more

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This was my first time here and I took my mom. Manicure and pedicure were each done well. My mom is 95 and she was very comfortable. Nails were beautiful. Clean, everyone was very nice, and it did not take long. We will definitely return! read more

I got my nails done last Thursday and the lady did a wonderful job I had no pain. My cuticles were nicely trimmed and my shellac beautiful read more

A & E Nails - Nails - Nail Salons Near Me - South Bend, Indiana

If you're looking for a truly relaxing experience, come to this salon. Within walking distance of Notre Dame campus. Very busy location and has the largest selection of polish and colors in the area. read more

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Gel Polish on toenails has to be redone several times because the Polish was bubbly and not dry line art on acrylics is horrible The nails techs were pleasant and the appointment was easy to make but overall do not recommend read more

I asked if they had a new bottle of the orange polish because the one on display was empty, the young girl tossed it in the trash and never said anything else about it. Orange is my favorite color My nail tech, older lady, filed my toenails too short and tried to justify it by saying she was making them even. BS. Clearly they are slanted, crooked or whatever you want to call it. This is not a friendly or even welcoming group of women, especially to newcomers! Don't waist your time. Oh let's not forget I wanted a pedi and a mani....she sent me on my way without giving me the option of refusing that service. I never argued or said anything except ok to them read more

A & E Nails - She called herself making my toenails even. What she did was file them down too short and crooked. Look at the 2nd and 3rd toenails! - Nail Salons Near Me - South Bend, Indiana

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Do not waste your time with this nail salon. When asked upon entry what I wanted, I named that I would like a French full set with colored tips. The manager asked what color and I said pink or blue, but I hadn't decided yet. I sat down with another technician and she began what I thought would be a lovely manicure. When I noticed the design wasn't looking as nice as I hoped, I tried to speak up but was disregarded. The manager came to help my technician and I resolve the issue, and she was angry with me as we disagreed on what I asked for versus what I actually got. Upon leaving the nail salon, I couldn't bring myself to come back to campus with such horrific looking nails. When I asked the manager to just file off the first look and give me a solid blue manicure, she agreed but not without giving me dirty looks. She was extremely rude as she redid my nails. I am college student who just wanted to treat herself before Spring Break, and I'm not in a position to just waste money like this. Please look at the first two pictures I've attached; does this look like a manicure worth $60? I would give 0 stars if possible. read more

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I arrived and was greeted by one of the ladies doing nails, she was busy on a client, I'm assuming she's the owner. I told her I wanted gel mani and regular pedi, she said okay. I sat and waited, two other manicurists finished with their clients and went to the backroom to take a break on their phones without acknowledging me seated at the front. Finally one of the two approaches me and asks me what color. I opted for a gel OPI which they later informed me they did not have the matching regular polish for my feet. One strike, okay fine. This lady moved so slow, I was there for over two hours she barely cleaned/touched my cuticles on both my toes and my finger nails, strike two. Not only did she barely trim my cuticles and started immediately painting my nails with the gel polish, but then when I asked her for a third coat because the color I chose was supposed to be dark and opaque, but you could still see my nails through the two thin coats, she completely ignored me and put the top coat. I was already annoyed she chopped my long nails when I told her I wanted her to just file them, she clearly does not understand English. I was even more offended when she told me the total was $65. Being from Miami, you can find not only cheaper services but much better mom and pop salons than this. I spent $80, with the tip for the worst mani/pedi in my life. I will not be returning. read more

My nail tech was very rude the entire time. They didn't have nude acrylic, gems or glitter so I couldn't get the designs I wanted. She changed the price on me twice even though I literally got the bare minimum. The tech also made my ring finger bleed and bruised my thumb but she didn't care at all - I had to ask her for a napkin because she just looked at the blood confused as to how it got there? read more

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Second time coming in here. I was with my friend and they said they couldn't take us both and could only take one person. It's a Friday and NOBODY was in there getting their nails done. Clearly they don't want business if they turn people away every time they come in. This is their second time turning me away. I will never be back. Don't waste your time with this place. read more

Very rude treatment from staff. I scheduled appointments for myself and another person, and was very clear about the services desired for each person; repeating myself at least once. When we arrived we were greeted with hostility from the get-go. They claimed they only had time for 1 person, that they didn't know one of us needed gel. They weren't even apologetic; it was as if it were MY fault. Regardless of the quality of the services, it's no surprise to me that they only have a cumulative of 2.5 stars, if this is their regular attitude towards customers. read more

Horrible. I called 2 days ago to make an appointment. They said they won't give me an appointment for a manicure so to walk in. I walk in when the salon opens. The salon is empty and they tell me they are booked until 11am. There are 2 people just sitting around. Clearly don't know how to run a business. Take your business elsewhere...don't waste your time or a trip. read more

DO NOT WASTE YOUR TIME!!! I CANNOT STRESS THIS ENOUGH!!! I scheduled an appointment for my friend and I for full sets twelve days in advance. I called in advance to book the appointment because I had about a two hour window free that particular day, and it was very important that I got in before my graduation photo shoot the next morning. My friend and I showed up at our designated time and told them we had an appointment for acrylics. They claimed that we had made the appointment for two gel manicures, NOT full sets, and that they did not have anyone coming in to do acrylics for a "very long time." I knew this wasn't true as I never request gel -- always a full set -- and I had even written down exactly what I'd asked for when I booked the appointment. My friend settled for gel, while I was told to wait for an indeterminate amount of time. About a half hour later, someone approached me and asked me when I had called and made the appointment. I told her it was about two weeks prior. She told me that they do not book that far in advance so I had clearly "not ever called and made an appointment." Therefore, I did not have an appointment and they could not fit me in. In reality, I had certainly called and made an appointment, and had even confirmed their exact name and address over the phone, as well as the date and time multiple times. Needless to say, they did not get me in -- despite it being their mistake -- and I did not get my nails done there. I was left in a time crunch before my graduation photos. If they truly did not book two weeks in advance, I would have appreciated some honestly upfront, rather than telling me that I had an appointment on the calendar. I do not tolerate dishonesty and am extremely disappointed that they equate lying with good customer service. read more

V did a great job on my pedicure. However,she had to duplicate most fingers in removing the old dip polish. Normally this is a quick and clean process. The dip manicure is very nice. Although the dip color selections were minimal. The services were very expensive. I'll try another salon before I come back here. read more

I gave up on this place today all together. I get a pedicure once in awhile and their customer service is really lacking. Today besides the women sitting on their phones and shouting across the whole room when people come in, they yell: what do you want done... I had the guy. He doesn't smile, ask how are you... so he's focused on the pedicure?!? Nope he is watching the soccer game on tv. I mean maybe during World Cup, but come on, all women in there and I can't get some calming music or a show I might like? He is very systematic and cold and then gives me used flip flops to dry nails and then throw my shoes near the dryer so they are upside down. The little things matter when providing a service. Not to mention 3 girls walked in at the same time. Two Hispanic and one African American woman. They took the first two ladies right away. They told the other lady she'd have to wait for 15 or 20 mins. As I was paying they told her they were ready for her. She explained she wanted acrylics and then the woman acted all confused and said oh no it will be an hour wait for that. She didn't try to offer her another service. The woman appeared annoyed as I would be and left. Then the "busy" worker sat down in customer chairs and played on her phone. I suppose being near ND they get a lot of foot traffic but if you are local I would suggest supporting a place where everyone is welcome and the style of customer service demonstrates that. They may provide nails, but not an experience worth having. read more

I have been going to this salon for over a year, I made an appointment for mani and pedi and had to cancel and reschedule because I had to be seen at Urgent Care. The next time I went in the nail technician treated me like I was the enemy of the state. I could ave been asked, "Hey you have been coming here for a long time, what happened?" Nope, just rude AF! I will never give this place my business again. read more

Date of service 12/30/21. I wish I can give this place a ZERO star. I walked in and people there aren't welcoming but I still went ahead and give them a try. I picked what color I wanted for my gel polish(#48) then I was told to go to table #5. I don't know what is my nail technicians name but older lady. Its too much to type but clearly she is not doing her job very well. She grabbed the #48(color/number that I picked) bottle and showed it to me. I told her the color I chose was more like a lilac color. Then she said "This yeah yeah" My understand was, it is the color I wanted and it might be showing blue on the bottle. She barely did anything on my nails. She applies 3 different bottles, foundation, gel polish and top coat far from my cuticles. It looks like my nails are 2 weeks old with the gap from my cuticles. Not to mention, dead skin all over my cuticles still and on my nails too. I don't want to keep complaining to her. After we finished I met her at the counter. I showed her the ##48 on the color sample and the color she applied on my nails. She then laughed and started talking in different language to Tracy(another lady might be the manager)I just want to point out to her how different the 2 colors are. Yet, I still said "Its okey" I just want to leave and the color is still pretty. The I asked how much? She said "$50 for gel". I handed her my card and she asked me if the tip is going on the card too. I said "yes" then she asked me "How much?". I told her "$5" (because I wasn't happy with the service) She handed me receipt to sign and I am being charged for $60. So I asked her why $60 it should only be $55. $50 for gel and $5 for tip. She then wrote on the paper while saying "$50 gel okey?, $5 nail okey?, $5 tip okey? I asked her to explain me why there are 2 charges. And she keep telling me the same answer over and over. So i guess she doesnt want my $5 tip and she thinks she deserves $10. NEVER GOING BACK! read more

A & E Nails - Nail - Nail Salons Near Me - South Bend, Indiana

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After 5 days my nails are horrible and the girl talked about my last girl was horrible!!!all of them are lifting and look like shit

I wish I could give it 0 stars! I walked in as a new customer with my toddlee daughter. I wasn't greeted and finally acknowledged after standing there looking awkwardly around. The woman was rude stating "what can I do for you?" And before I could finish my sentence, she looked disgusted at my daughter and said "How many people". I, against my own judgement, decided to give her more of a chance to be polite. I told her we were both looking to get our nails done and asked if they had non toxic nail polish since she was a toddler. She, again, rudely cut me off to say "we only have what's over there. I don't even know what non toxic polish is" and walked away from me without offering me any service/chair. I left at that point and hated that my daughter had to experience such hatred and rudeness. I definately would not recommend spending money with people that don't value certain customers. read more

I went on a vacation and was scared that my nails would get chipped going on excursions! My friend told me about this salon and I had wonderful service! Best part was after doing lots of hiking, walking, working out, and water sports on my vacation my nails are all perfect! Love that and the people there are so nice! They must be very well known too as when I went there were so many walking and even though there is a wait the walk ins were still eager to have them do their nails! read more

This was the worst experience I've ever had at any nail salon. The nail tech was very rude during the whole experience. I received a gift card to go to A&E nails and my friends go there as a group to get their nails done. I will never go back due to how I was treated! I asked for the manager's name a the nail tech refused to give me her name.. I have never been so humiliated at any nail salon as I was treated by the people who work at the location in Mishawaka, In read more

I paid $40 for a fill and gel polish which is the most expensive I have ever experienced. Two days later my purple nails began to turn brown? I went back and asked for a refund and they said they don't do refunds and would paint them again for me but I didn't want to be forced to chose from the 15 colors they have again which is why I chose the purple to begin with. Ridiculous they charge this much for low quality polish.... read more

A & E Nails - My purple nails turning brown after 2 days. They accused me of dying them with hair dye and I have never dyed my hair in my life. - Nail Salons Near Me - South Bend, Indiana

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Literally the absolute worst customer service I've ever encountered at a nail salon. I went this morning for a pedicure and the girl was very rude and not helpful at all when I asked her a simple question about a color I use and if they have it since some of their bottles didn't have the sticker at the bottom with the name of the color. I was friendly when I asked if they had something that she knows of that would be similar and she seemed very bothered that I was asking and was rude in her response back. Definitely do not recommend. Don't waste your time or money! read more

We had Uri and she did a wonderful job! Very friendly, very professional and made sure comfort was a priority for me and my very pregnant friend. Affordable pricing and the foot/leg scrub was one of the best I've had. Will be going back. Spa pedicure was $28 plus tip. read more

A & E Nails - Spa pedicure - Nail Salons Near Me - South Bend, Indiana

No stars. Zero. I asked that she do my nails thin and narrow and the owner Tracy (or so she said) wouldn't do it. I claimed I was a paying customer and she should do what I request and she refused. She wanted to make my nails wide (AF). I had to leave with half my nails done because she wouldn't do them how I asked. I even told her I wasn't going to come back and ask for a refund because they didn't look right. She still refused. She turned away a paying customer because she didn't want to do them how I like them. Disgraceful. I will never go here again. read more

One of the ONLY places I will go, the other being Angel. She is my favorite though, they are a Brother and Sister team and they treat everyone like family. Great massage chairs, and the work they do lasts and lasts. Lots of colors to choose from, very nice location, and serene decor. The best around read more

I don't do reviews very frequently, but my experience was pretty terrible so I feel compelled to warn others. I came in during my lunch break to have acrylic nails with a gel overlay removed, and the technician pulled an acrylic nail from her drawer and started ripping the gel and acrylic nail off completely dry! This is the first time I've had acrylics, but I do know it is TERRIBLE for your nail beds to just rip them off. It was incredibly painful, so about halfway through the first nail I told her it hurt. She said 'Just let me know if it hurts too much!' and kept going. I said 'Yes, it hurts too much!' and she just smiled, nodded, and kept going. Finally I asked her 'Don't you normally soak them or something? Because this is incredibly painful.' And she acted surprised and said 'Oh, you want to soak them?' Long story short, she soaked them in acetone and then gradually buffed it off, but still left a sizable amount of gel and acrylic on each finger. So now I will have to finish the job at home. Definitely not satisfied with my experience and have no intention of returning. read more

This was by far the worst mani/pedi I've ever gotten. Even with appointments we had to wait an hour and after that my technician rushed so fast through my manicure and pedicure that there is nail polish all over my skin. She slapped on top coat and immediately ran to get the next customer. Not worth 40 dollars + tip. read more

Not the worst place ever, but for what they have to offer and how much they charge... you are much better suited to go someplace else. They can't do basic gel overlays (they do acrylic instead), and they don't have many options for shellac colors. They do a decent job, but nothing spectacular. Not the most conversational, either. However, the shop is clean. read more

This place is great. I was with Vi for a manicure and pedicure, and she was friendly and attentive. She was careful with my nails and managed to reverse the damage that 6 months of winter and dishwashing had done to my hands and feet. The price was reasonable and my nails are still going strong. I definitely recommend it. read more

Very poor customer service!!! Nails halfway done and sooo overpriced. Like you try to explain what you want and they give you what they want. I am sick and tired of trying to give this place a chance every single time. They shout at you and lack etiquette. Literally my last chance coming here smh!! read more

Moderately good nail salon- neither wonderful work nor wonderful prices; seems somewhat poorly kept all in all. I've come twice to try the "powder/dip" nails and though the process is really neat, the outcome is not- the first time, the dip came out realllllly thick and it caught on things (and ultimately I picked it off because it felt odd even days later) - the second time it was dremeled down but was super uneven afterward and looked so awful, not to mention that I had tons of polish around the edge of my nail and adhering under from the dip- yuck. I paid $40 for this mani- WAY more than a solid gel mani across town. No thanks, I will stick with other affordable and quality options around town! read more

I'm in from out of town and I walked in about 15 minutes before they were scheduled to close ( ya sometimes I'm that customer. Not proud). The employees accommodated me with professionalism and friendliness. Not only is the salon clean and pretty inside, the employees all seem happy to work there. Also they did a great job on my mani-pedi! Great choice in colors and several services available. I highly recommend! Thank you ladies! Enjoy your weekend! read more

If they hadn't repeatedly been dishonest with me about the price, this would be a good review. I told them I hadn't gotten my nails done in a long time. She told me I should consider Shellac and asked her details about it. It was more than I was looking to pay, but I decided since it would last longer I would do it. Unfortunately, when she was almost finished painting my nails, she told me it would cost me $10 to get the shellac taken off or if I came back in in two weeks she would refill them for $5. At first I was put off that they hadn't told me the full cost upfront, but I really liked how the nails turned out and thought $5 was a reasonable price for filling it in. Two weeks later I came back to get the nails fixed and she told me it would cost $25! I told her that the lady who had helped me before said it would be $5. She apologized and said that lady didn't speak very good English and that they lady meant it would cost $5 to take it off. So I agreed to pay $5 to get it taken off, then she told me it would be $10. They seem shady to me. read more

I am very picky about my nails, and A&E did a great job with my pedicure and shellac manicure, with attention to detail. It is a very clean, new salon with comfortable chairs. I was particularly impressed with the fact they worked together at the same time to finish my pedi/mani. Good selection of shellac colors, in addition to what I would expect for regular polishes. Reasonably priced. I will be back. read more

The only old white woman that works there is really rude and disgruntled. I have been there twice and the first time she gave me a manicure and the ENTIRE time she talked crap about the owners and the store saying how they put thinners in the nail polish, etc., it made me very uncomfortable. The second time I was there I was in for a pedicure. She did not give me the pedicure, thank god, a nice lovely lady did. But the mean white lady was there scowling at me, turning off the tv when she knew I was watching it and just being unpleasant all around. I will not go there now only because of her. read more

After trying out all the nails salons near Notre Dame... A & E is by far the best. They are fantastic at what they do, affordable, and fun to be around. Call ahead for an appointment! read more

Last time went to a&e nails really messed up my cuticals they made me bleed on 3 of my fingers... Not recommend one bit

I went there today to get a manicure and was told it would be a 40 minute wait. An hour and ten minutes later, I was finally seated. The woman doing my manicure then made me bleed by pulling too hard at my cuticles and proceeded to get paint in them which is stung. All in all, not the relaxing manicure I was looking for. read more

The worst nail salon I have ever been to. First time customer and defiantly my last. Rude service. I would recommend never going here. None of my nails are even, the color is so thick it looks like a bubble. They did NOT listen to my request and kept trying to change my mind on what I wanted. THE WORST CUSTOMER SERVICE EVER. Do NOT waste your money going there. I get my nails done on a regular basis, I forgot to set up an apt at New Nail where I usually go so I thought I'd try A&E nails out. Worst mistake. I repeat NEVER go there!! Last note, this is my first review I've ever done on yelp. I just have never had such a bad experience before. read more