Avoid A&E Tows LLC. They towed my vehicle on May 3, 2025, and when I picked it up, the front bumper was damaged--clearly not damaged beforehand. I provided photos and a repair estimate, and their own employee admitted the damage happened during the tow. Despite multiple emails and follow-ups, they never resolved the issue or took responsibility. Poor service, zero accountability. read more

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This firm engages in predatory towing, prowling apt complexes for any car they can steal on the slightest excuse, including pizza delivery vehicles with the engine running and the flashers on. In their rush to steal the car before the owner returned, they damaged the car and refused to reimburse the repair. Drivers are paid on commission ("bounty") and are incentivized to bend the rules. The apt complexes get a kick back, and never have enough parking spaces for the tenants. Don't support this evil system, use a firm that has decent morals and doesn't engage in predatory towing. read more

Tows vehicles even if they are registered to the listed visitor parking registered. Unprofessional supervisor that refuses to acknowledge the confirmation of the vehicle being permitted to park on the property with proof of the vehicle being registered so they get their money either way. read more

Driver was horrible young and stupid the company is not right I said don't put the car underneath the tree limbs because of falling branches and he did anyways. So if limbs fall on the I will sue them because I have video of him being informed of not to do it. But he told me he going to put it anywhere he want to put it. read more

Highly unprofessional, tow truck driver damaged my vehicle when I called to speak to someone about the damages they threatened was extremely aggressive and rude.. Would NOT recommend this company for anyone. read more

if I could give a negative I would .. YALL STOLE MY CAR FUNNY THING IS THR TOW DRIVER MUSTVE SAW ME GOING IN SCANNED MY CAr deemed it as unauthorized and hooked it up he took a picture of my car at 2:44 am 1 minu of me getting out at 2:42am as Im running in my sisters door to connect to wifi I figured I was good ..mind you pulling in the apartments there was no visible tow truck.. I registered it at 2:54 ..he didn't take the car till 3:20 am.. called to talk to someone and this weirdo gon say no matter the story there's nothing I can do about it .. y'all suck and and bunch of hungry thieves and I Have the whole ordeal on the ring camera.. you took a picture of my car and didn't even hook it up until after I registered it .. and took off minutes later .. read more

The most unprofessional tow truck company ever! Just bought a new car on Wednesday evening! Wasn't able to get a parking pass from my apartment complex because they were closed, so I register my vehicle and parked in an open parking spot! Woke up the next morning my car was gone. I called A&E towing , and the supervisor advised me that I have to park in visitors parking and register the vehicle from now on until I get a parking pass . I went to the tow yard, Got my car out, and all was good. So for the next two days I have been doing exactly what he told me to do. I contacted my leasing office after hours line and advised them that I am no longer able to register as a visitor. They gave me link for permit parking.org. To register the vehicle as a resident. So I've done that and parked in visitors in my car was towed again. I called the tow truck company two minutes after they towed my car... literally while he was pulling my car down the road. He asked me to submit him proof that my vehicle was registered and I did. He told me that he will have to contact the supervisor to see if he can bring the car back. I never received a call back. So I called again , he told me that he was still waiting on the response from the supervisor . At this point, it is 1 o'clock in the morning . So I went to bed And I called the supervisor the next morning. Literally had the worst conversation. He told me that I should've bought a parking pass. I explained to him that my lease office is not open on the weekends, so I cannot, but I did what you informed me to do which was park in visitors and register the vehicle. He said once the vehicle has been taken, there's nothing he can do and I have to pay. He was very rude. He did not allow me to get a word in edgewise.! He's an arrogant misogynist a hole! I hope he loses his job after this review read more

CROOKS CROOKS CROOKS wrongful tow then will LIE about why it was towed give you the run around when looking to speak with management

Waited 4 hrs for them to open the office when it's supposed to be open 24/7 lady on the phone kept saying she dint know nothing

This company gets a zero. Their driver was erroneously towing vehicles yesterday in Deep Ellum. He towed my car and should not have as I paid for parking and have the receipt. I called the towing facility and so did the police as they were to report first to the police that car was taken! Police decided to make a report of stolen vehicle. I called the storage facility 3 times and they kept saying my car wasn't there so went to Ledbetter and had another person hit my alarm with my keys as they went to get their vehicle from behind white gate and he took a pic of my vehicle as it was back there. They claimed my VIN number was put in instead of license plate! Yeah right! I did nothing wrong and then the tower claimed my car was leaking and it was clearly not and that is not a reason to tow a vehicle. He lied about the reason he towed my vehicle and he damaged the back of it. I have a BMW 428I and he towed my vehicle from the back where the damage is, I will be taking you guys to court that is a promise. I got all the proof I need! scammers to say the least. This is definitely ridiculous! read more

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worst business ever --crooks !! Will tow ppl cars then not answer the phone. Once arriving at the business they aren't even there for you to even retrieve your car!!!! Overpriced crooks!!! I was parked legally and car was still towed -- worst tow company ever!! Had to give one star to leave the review - wish I could give a negative 10 . read more

Got my car towed around 7:30pm, we get to their office around 8:30... proceeded to wait almost 2 hours for these guys to get there. We made many phone calls to get an update, even got on the phone with someone who doesn't work there that was telling us he would get ahold of the lady for us (which we never got called back). $317 for us to drive 35 min, wait 2 hours in a sketchy truck yard is pretty ridiculous. This wasn't even the company that is apparently towing for this apartment complex, this was a completely different company. read more

Would give 0 stars if i could. My car was towed tonight (April 12th, 2023 approximately 9:30 pm) from the deep ellum "tourist" area. Walked in to a friends shop for no more than 20 minutes and my car was gone. Meter was working and i inserted money before i walked in to my friends shop. Car was parked behind the meter and no where near the "no parking" red strip on the curve up ahead. I noticed a fluid on the street that i initially assumed may have been damage to my vehicle but was not. Seemed like a cup of water/soda with ice was poured near where my car was parked. I read another review where the person states he was told his car was leaking and used as an excuse to tow away. This business is crooked and should not be in business. I will be disputing this incident and pursuing in court if needed. read more

Crooks! I've been parking in the same spot for over 3 years and these low scammers towed my car and made me pay $300 to pick it up. The office smelled like straight alcohol and thanks to these nasty individuals... my kids will not have a Christmas! Oh and thanks for the damages done to my vehicle. It's a new car! Hope ever dollar was worth it and I'm glad your kids will have an amazing Christmas! Sincerely, A single black mother trying to make ends meet in America! read more

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They deserve 0 stars and I don't see how they're still in business!!! $300 to get my car back and I know for a fact I was parked in a valid parking spot. read more

Choice Towing originally towed my sons car, but they just towed my sons truck, due to an orange sticker he had on his truck. They tell me it was a 10 day warning for his expired tags that he was in the process of getting. In this economy, its been tough on my kids and now this towing company makes it worse. With the gov't shutdown, my wife and I have been struggling to make ends meet. This company is not worthy of one star, more like -5 stars, and I will be getting my lawyers to investigate this company, and bring these towers to justice for their past discrepancies with other people in these reviews! This company needs to be put on the Media, and will share these reviews with google, and other social media places!!! THAN FIND OUT, they give the 2015 Jeep Compass to A and E Towing Serving Mesquite Area 103 Gross Rd Ste D24 Mesquite, TX 75149 Phone number (972) 557-7600 THEY never seem to answer their phones make sure to get a lawyer with both of these companies! They need a reality check! read more

2nd time they done towed my car for unnecessary reasons. on top of the fact i just got home at 3 am and they just towed my shi before i left for work at 4am read more

I found the pricing fairest amongst all others. They operate in all of DFW but are located within Mesquite, TX. The best thing I found with this service, from the knowledgable tow operator named Frank, is they work primarliy with motor clubs (insurance groups.) Being their best is paramount to not lose business from shoddy work/service. They are a 24/7 service. I recommend if you've had a few too many to drink but don't want to leave your car behind - - give them a call to save your night! P.S., I found out they accept credit cards, but just not American Express. 972-997-1522 (24/7) read more

A and E Towing - Towing Near Me - Mesquite, Texas

This place is ridiculously expensive. 300 just to get my car out a hr later. They didn't even have a tow truck to move the car from I front of mine. So I had wait another 30min. I had to wait for the lady to charge her phone for some reason. When she could have been processing my payment. The care was there for maybe a hr. An yet had to pay the whole 24hrs. Worst place ever. read more

My daughter got her car towed while visiting a friend in Mesquite. Apparently you have to register your car online to be a visitor for the day. She had to pick her car up in the middle of the night from a bad area. While there, the lady she was doing business with was tweaking on drugs. She even let her leave without paying yet gave her a receipt. She then made my daughter describe what was in the car because she didn't feel like going to look for the car. Better yet, she gave my daughter the gate code and told her not to tell anybody. Although my daughter, who is 18, took care of this herself, it was a little unnerving knowing she was at this sketchy place in the middle of the night. We also have a video of the woman. She was recording in case anything happened. read more

Worse towing company ever! Do not use! They damaged my vehicle and refused to fix it. They don't even carry the correct insurance to do so. Complaints have been filed! read more

Iv'e called twice today. The first they hung up on me when I called back I was placed on hold for 24 min 46 sec. No one ever picked up. So I now believe all the negative comments on Yelp. I like to make my own judgement on matters and this company isn't professional, the lady answering the phone is rude. New management or not. I wouldn't recommend A and E Towing to anyone. 2/28/2017 read more

Worst company ever. Towed my car and will not answer the phone. I was parked where I always park . Didn't get a warning or anything for that matter. These people are straight up crooks!!!! And scammers!!! read more

Thank you so much for going put of your way to assist my son. he couldnt reach me and had no money and you guys when above and beyond on a promise to pay. The world has gone down hill. people dont do this type of thing anymore. But you guys did. I couldnt have asked for a better company to have been the ones to be there that night. Bless you all. Awesome ! HIGHLY RECOMMEND read more

Shady tow business. Towed my pick up from my apts. I had an sticker. Charged me $260 they had my truck for 6 hours. Crooks drained my gas tank too. AVOID LIKE PLAGUE read more

This company has the rudest staff and longest wait time ever. Poor communication skills. So not worth the time.

Thank you for your great customer service and prompt service. I would definitely recommend them and extremely reasonable.

Leon with A&E Towing was my hero today! He rescued me from a blow out on the side of the freeway, got me to the tire store for a replacement and made sure I was safe and good to go before he left. Awesome service, knowledgeable, fast, and very helpful. Definitely will call them again if needed. Big thanks! read more

I have not ever been towed and was a little nervous. A and E were on time and Rodney the tow driver was as amazing and very kind. I would use Rodney and A & E Towing again! Great experience! read more