Where do I even begin . I bought a Prius years ago from Concord Auto1. Service was great and…read morehonest. Years later and after getting my car wrecked by a wreckles driver I called Concord Auto1. Nik worked quickly on my case . He went above and beyond to get me the car I wanted . When I went to pick up my car I was offered either cold water or room temperature . My new baby is clean , reliable and coming from this team I'am confident that it will last me a long time . Highly recommended . Quick to give you an answer , an honest for sure . I will continue to recommend Nik and his team from Concord Auto1

Nik was very helpful to me and my mom! We got a 2018 Honda Civic EX for a great deal, and when we…read moretried to tip him, he asked us to help someone in need instead. Definitely shows his character and I'm glad I bought my first car from here. Will love to definitely come back here! I was treated like family! Car was very clean and he took very good care of all his cars before selling. Better than a dealership!

Really nice family owned auto brokers with some super cool cars, Pat and Molly are the best!…read moreCouldn't be happier.

I have 2005 Mustang GT convertible one person came in and that's the person who bought it. I think…read morehe presented the car correctly and it sold for what I wanted. I would definitely use him again

Working with Joann was a pleasure in securing the vehicle title and Fedexing it to us in a very…read moretimely manner.....kudos to her! Steve A., Oregon

Corresponded extensively with Kris about a vehicle in their inventory. We were not able to come to…read morea common ground but he was very responsive.

LEMON ALERT! DO NOT TRUST this E STAR MOTORS dealership!! I…read morebought a car from them in February, It is early June and it has been in the shop 4 times!!! The check engine light came on LESS THAN 24 HOURS after driving it off the lot! Turned out to be a very expensive and painful diagnostic! Even showed that it was in the RED and would not pass Emission test! *A day after purchasing!!!* When I test drove the car, there were no warning lights and all seemed well. I'm not sure what they did to mask the problems, but once it was driven after a certain Mileage it all went wrong. After my Initial complaint, they said they are not liable as I signed the lemon waiver, but they could help a little if I took the car to their house mechanic. Their house mechanic was extremely rude And laughed at me because I didn't know much about cars. I felt humiliated and refused to give any more service to E Star motors or their affiliates. So I went to my neighborhood mechanic instead. Purchasing from the dealership has cost me an extreme amount of stress and money. I've had to be car-less for days at a time with a young child, due to it being in repair shops over and over! My local mechanic knows me pretty well now... He told me the dealer screwed me and I should report them.

Do not buy a car here . They are thieves . Thank you for taking from a family . Car broke down in 2…read moreweeks needing a new transmission and converter .

I had such an amazing experience at Calidad Motors thanks to Fred! He helped me find exactly the…read morecar I wanted and made the entire process feel so easy and stress-free. From the start, he really listened to what I was looking for and never made me feel pressured or rushed into anything. Fred was super patient, honest, and genuinely cared about making sure I left happy. He explained everything clearly, answered all my questions, and made what can usually be a stressful experience actually enjoyable. If you're looking to buy a car, I highly recommend asking for Fred. he truly goes above and beyond. Thank you again for everything!!

Hello User! My name…read moreis Alejandro! This is my experience, I would love to say a couple of words for Calidad Motors! As advertised in name ; quality. Calidad. To keep in mind ; your background doesn't matter. You matter. At the end of the day it's Professionalism. Calidad Motors isn't interested about your money. They are not greedy, In fact they are greedy with your needs. They are interested in YOU! It depends on you My Good Sir/Madam! The process is different for EVERYONE. As long as you provide the right information & ask questions too! Follow up in the moment (what can you do to help) ! Also keep in mind that Calidad Motors hasn't forgotten about you, I enjoyed the whole experience !! I have Huge Respect for Calidad Motors. They earned my trust & hopefully more business opportunities for us in the future! Fred did everything within his power to help me, I can tell by the way he speaks, that in its self tells me what he had Done in the background. That's something we don't see often. I have an idea that. Fred, Ramon, Andre, all share value. Not everyone is willing to go an extra mile! But they did. Everyone that contributed in this process was AWESOME. It's a professional family owned business! Great Team of Excellence. I loved every single interaction during the process, I got a piece of Fred, Ramon & Andre (sorry if I misspelled) Great Lad's. Very up front (Honest)! The energy is there! Calidad Motors isn't just another "Dealership" it's another Family YOU GAIN. Family is something we're all familiar with! That's exactly the Atmosphere I picked up, the minute I stepped foot in its showroom floor. They offer Variety of vehicles that match you, Again Family looks out for each other. They have been in the business game for a while now, I'm taking there words every time. They know something I don't . I'm not in this line of business. It's great to see an honest dealership on the MAP! :)

I bought a ford transit from John and the experience was great. He was upfront, knowledgeable, and…read moremost importantly, HONEST. And that's hard to find in the car business these days. I'm very satisfied and highly recommend John for your next vehicle purchase

Amazing dealership with absolute amazing prices, I purchased a Ford Transit Connect from Ecars…read moreDirect, the transaction was incredibly smooth, professional, and easy. They handled all the paperwork for me within one week. I highly recommend this place, I will be returning in no time at all.

Straightforward and not pushy. Love that the transaction was easy and smooth. Will definitely…read morerecommend this dealership.

Sid was fantastic. Responsive and accommodating throughout the whole process, he helped us navigate…read morea local credit union and get documents done quickly.

Ned made it so easy and fast. I walked in knew what i wanted and he had it. He has great vehicles…read moreand prices are great. definitely recommend checking out their cars.

Management, I would…read morelike to extend my sincere gratitude to Jaylyn Burns for the exceptional experience she provided while helping me purchase a vehicle. From the very beginning, Jaylyn showed genuine compassion, patience, and professionalism. She truly held my hand throughout the entire process, making what can often feel overwhelming seem effortless. After I shared my wish list, she carefully listened and provided thoughtful comparisons that helped me make a confident and informed decision. What impressed me most was that Jaylyn went far beyond the normal expectations of a car salesperson. Her attention to detail and commitment to outstanding customer service were evident every step of the way. I would also like to give special recognition for personally delivering the vehicle to my son. That thoughtful gesture meant so much to our family and reflected the level of care she brings to her work. Jaylyn, thank you for making this experience so easy and enjoyable. Your professionalism, kindness, and dedication did not go unnoticed. If I ever meet someone who is in the market for a vehicle, you will be the very first person I recommend without hesitation. Thank you again for your exceptional service. Sincerely, Jennifer Cecchetti JRCecchetti LLC Elevate

Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

The best car buying experience I have ever had by far! Entire process from initial contact to…read morereceiving my car was frictionless and effortless. Excellent communication, service, and timely replies. I received a significant discount on the OTD price, even when including the BuySide Auto fee. On top of that, I NEVER had to step into a dealership, talk to a salesperson directly, spend hours playing the "let me ask my manager" game, or have to talk to a Finance manager and repeatedly say NO to unnecessary options. All communication was easily done through email and text, although phone and in-person contact was also available. Process starts with completing a convenient online request. From there, Kim contacted me to fully understand my wishlist, range of optional requirements, and any non-negotiables. After reaching out to their dealer network, within a day she provided a list of potential matches with estimated OTD prices, which included some in SoCal available for transfer to the Bay Area and cars still in production with estimated availability dates. I had a lot of questions and some requests and Kim was very responsive and instrumental in relaying them to the dealer and advocating for me. Even my request to remove all dealer installed options was negotiated by Kim and granted by the dealer with no hassle on my end. I paid the BuySide Auto fee to reserve the car for purchase and when the car was available I opted to pickup at their office in SF. Home delivery to SF is also currently no charge, while delivery outside of the city is available with a modest fee. Upon first contact, I asked if weekend pickup or delivery was available, since their normal hours are on weekdays. Kim made note of it and remembered my preference even after the sale was completed. Chris was able to make himself available for Saturday pickup! We took a walk around the car took a look inside. We spent no more than 10 minutes reviewing and signing paperwork, received my keys, and I was off with my brand new car! Both Kim and Chris were great to work with and I have no hesitation in working with them again for future car purchases.

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!