We had a great experience buying a car from concord auto 1! Everyone there made sure you felt…read morecomfortable and happy with your new purchase. They go above and beyond, and really know their stuff. Nik and Ted are so kind, and will help you with anything or any questions you have. I definitely recommend buying a used car with them!

Greatest dealership I've been too. The owner very nice and he help me with my bad credit. He got…read moreme a great deal... I'll be buying all my cars here from now on.

Sold me a beautiful 2014 V6 Mustang with 8k miles for one of the most reasonable prices for this…read morevehicle i've ever seen compared to any other dealer or Facebook marketplace listing, pat is a great business man and dealer who really is true CAR Guru!

Class act, honest, fair and friendly. I just purchased my second car from them. They are family…read moreowned and have been in business for a long time. You will leave there knowing you've been taken care of!

I was searching for a well maintained Macan GTS which I see a couple of them for sale on Carvana…read morebut couldn't move forward because I'm old school, I need to see the car in person then I came across Elite Motor in Concord. I reached out to Michael I got to see the car the next day including service records they pulled for me. Everything met my expectations and we closed the deal in no time. I came home with all black Macan GT with performance package. couldn't be happier! Thanks to Michael Salido At Elite Motor Cars.

I was very pleased and very satisfied with Jeff from Elite motors he took my car in and keep me…read moreinformed of every thing from the parts being ordered . To when it will be ready excellent communication alway called when he said he would and went over and beyond to find another part that the car needed to put in there exactly were to find the part he's very honest trustworthy and very hands on he did a phenomenal job , and this establishment should be very pleased with this person . Very easy to talk to he thoroughly explains every detail and intel also let me tell you . There vehicles are definitely show room ready them cars in there mk you wanna purchased something new this is definitely the place to go to !! Ask for Jeff he'll get the job done phenomenal job very very satisfied you can't find to many honest shops these days but Jeff he works at Elite and he is Elite himself

We were looking for a second hand Golf which are generally hard to find in the Bay Area without a…read moreton of miles on them. We drove Marin, Tracy, Lodi, & Concord looking at 6-7 different cars, many were the cheaper base model with fabric seats, some had obvious leaks in the sunroof and even dirty engines. The car we saw at E Star was definitely a step above the other ones, and a bit cheaper, so we were suspicious but kept coming back to the black on black model they had. We ended up going with the EStar car. Overall the guys at EStar were very friendly throughout negotiations and a few weeks of back and forth on our part. Today we had a mechanic give the car a deep dive checkup & service and he agrees we got a good deal on a solid car.

Gotten a car from them may 20th at 4:13 car blew up on the bridge less than 2 hours after! Do not…read morecome bad customer service

Hello User! My name…read moreis Alejandro! This is my experience, I would love to say a couple of words for Calidad Motors! As advertised in name ; quality. Calidad. To keep in mind ; your background doesn't matter. You matter. At the end of the day it's Professionalism. Calidad Motors isn't interested about your money. They are not greedy, In fact they are greedy with your needs. They are interested in YOU! It depends on you My Good Sir/Madam! The process is different for EVERYONE. As long as you provide the right information & ask questions too! Follow up in the moment (what can you do to help) ! Also keep in mind that Calidad Motors hasn't forgotten about you, I enjoyed the whole experience !! I have Huge Respect for Calidad Motors. They earned my trust & hopefully more business opportunities for us in the future! Fred did everything within his power to help me, I can tell by the way he speaks, that in its self tells me what he had Done in the background. That's something we don't see often. I have an idea that. Fred, Ramon, Andre, all share value. Not everyone is willing to go an extra mile! But they did. Everyone that contributed in this process was AWESOME. It's a professional family owned business! Great Team of Excellence. I loved every single interaction during the process, I got a piece of Fred, Ramon & Andre (sorry if I misspelled) Great Lad's. Very up front (Honest)! The energy is there! Calidad Motors isn't just another "Dealership" it's another Family YOU GAIN. Family is something we're all familiar with! That's exactly the Atmosphere I picked up, the minute I stepped foot in its showroom floor. They offer Variety of vehicles that match you, Again Family looks out for each other. They have been in the business game for a while now, I'm taking there words every time. They know something I don't . I'm not in this line of business. It's great to see an honest dealership on the MAP! :)

These guys are straight up, honest and very friendly to deal with. Had a great experience.read more

Amazing dealership with absolute amazing prices, I purchased a Ford Transit Connect from Ecars…read moreDirect, the transaction was incredibly smooth, professional, and easy. They handled all the paperwork for me within one week. I highly recommend this place, I will be returning in no time at all.

Great experience with Ecars Direct. Super easy process, friendly team, and no pressure at all…read more Definitely recommend

Sid was very professional and patient with our daughter as she test drove different vehicles. He…read moreremained gracious and promptly returned our deposit even after she bought from another seller. I highly recommend Sid for his honesty and transparency.

Straightforward and not pushy. Love that the transaction was easy and smooth. Will definitely…read morerecommend this dealership.

Ned made it so easy and fast. I walked in knew what i wanted and he had it. He has great vehicles…read moreand prices are great. definitely recommend checking out their cars.

Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

I had a very disappointing experience at Enterprise Car Sales, 1235 Concord, CA. 95899. While the…read morestaff was very friendly, (Almost too friendly), they worked together as a well-oiled sales machine, the kind you easily get overwhelmed with. I did not want to "ring the bell". The process was rushed when the paperwork came. It was all presented very quickly with repeated direction to sign or initial where the YELLOW was, without ample explanation of what you were actually signing. After the sales person did his job, backed up by his boss when he needed more muscle, the paperwork person came in. Again, she was very nice, and it felt like a good amount of trust had been built, so in a fast, robotic fashion, you diligently signed the papers as told. I wasn't able to review them until I got home and found many things that were errors, not necessary, or not as I was told. I called, left voicemails, e-mailed and texted with questions, several of which were not answered or responded to at all. A scheduled call was not kept. I left several messages to be returned, which were not. They were usually at lunch, in a meeting, not available, or stepped out every time I called. I attempted to nicely resolve the issue and told them in writing within 7 days, that I did not want the car, and wanted to get mt old car back, which came in for Enterprise for $2000 under the Kelley Blue Book Trade in Value. I sent them a screen shot, but they said they couod not read it. One lady said I missed the deadline by one day and there are no exceptions, but I told them on day two there were problems and I wanted to return. Enterprise had a paper that said,iElectronic communication was accepted, but later they told me I needed to bring it in, an 8 hours drive. With no guarantee and my experience, I would not make that drive until the return was approved. The car was in "perfect condition. One lady kept going in circles about policy, rather than customer service. After the sale, it seemed, I was dismissed and they were on to the next. Sorry. I also, told them to please keep my car for me that was traded in, and when I went to Kelly Blue book it was $1500-$2000 LESS than KBB trade in. Enterprise made it out to be a GREAT price., The law and my lawyer says 7 days was business days, in business transactions and the Memorial Day holiday didn't count either. They were notified on day 2, 3, 4, etc. I called my insurance company and they said that Enterprise sold me products that were already covered by my insurance, so I didn't need them, and my sales person talked directly to my insurance agent. Customer Service is not going around in a circle repeating they would not help. It is working with a customer to find a solution that would make them happy. That's what their "no questions asked" policy said. SO my lawyer confirmed that unless clearly specificied otherwise, 7 days was legally figured at 7 legitimate business days. Even though I told them well before that. Then I asked for the CEO and President's numbers in St. Louis and could not get them. Then I called the lender, Wells Fargo who said they would not fund the loan and would escalate it to be resoved within 10 days. Note that the Enterprise sales person told me my payment would be around $400, but Wells Fargo said it was $563.67. Enterprise said it was never in an accident, but the CarFax showed two. All of this is in writing either on text, email, voicemail. And it's an extraordanaringl bad and disappointing experience. I am a disabled woman, so maybe the American's Disability act comes into play. I am willing to pay a $200 re-stocking fee (which is kind of ridiculous), or get my original car back, which they texted was still safely there on the lot, or even consider finding a different car, but none of this can be done by talking in circles, and not looking for a solution to make a customer happy, who from a marketing perspective will tell at least 200 people about their experience to friends, at weddings, graduations, funerals and more which is far more detrimental than a good customer service experience, instead of hiding behind a policy I didn't even break. No one told me it all had to be done in person. There is an Enterprise Car Sale location just less than two hours away, where I could drop off the car, and later pick up my own car, or find something I love. A black car is very bad in Palm Springs. So next, I called the lender, and told them not to fund my loan, which I was told by my attorney, until it's all figured out. There is a cute white car just 1.5 hours away. The lender agreed that I was rushed through the process, notified them well within the 7 days, etc., and are escalating this situation. All of the people are very nice, but maybe just a bit too slick on manipulating sales without proper and complete information. As a single, disabled person, of a certain age, I expect customer service satisfaction. Wouldn't you?

BuySide has excellent customer service! I started my car search at a dealership and learned that…read moreI'd have to wait months for the car I wanted. I contacted BuySide, and Kim located a vehicle. Kim was professional and responsive. The leasing process was straightforward and transparent. Kim kept me informed throughout and was very knowledgeable. Thanks to Kim and the BuySide Auto staff, I got the car within days. The process was stress-free, with no shady sales pitches. I'd strongly recommend them!

This is now the 4th vehicle i've purchased via BuySide Auto/Roadster. Chris Gross is awesome and…read moremakes the process certain, fun, informative and low stress. I just leased a BMW i4 with Chris after sitting through 2 agonizing weeks of terrible follow up from a sales rep at a BMW dealer who couldn't commit on getting a car for me. I didn't argue over price, I said my one criteria was just assure me you get a car quickly for me. No returned phone calls no follow up with me after we agreed on price/terms. Sad. Maybe everyone has hammered dealers for so long for being too aggressive, now they don't seem to really care if they follow up and get a deal done. Weird. Anyway, happy that BuySide Auto exists, is serving their clients well and has been a great partner.