It's rare these days to find people who actually do what they say they're going to do. Ray…read moreYousefzai is one of those people. I recently purchased a new Lexus RX 350 from Lexus of Concord, and the experience was one of the best car-buying experiences I've had. I came in with a clear idea of what I wanted and the price I was targeting, and Ray and the team worked hard to find the right vehicle for me. The process was straightforward, efficient, and refreshingly free of the usual back-and-forth or pressure. What really stood out was the follow-through after the sale. I noticed that some of the quick-charge cables were missing, gave Ray a call, and he immediately took care of it. The next day, the cables were at my door via FedEx. No excuses, no delays, just exactly what he said he would do. If you're looking for a dealership that makes the process easy and stands behind their word, I'd highly recommend Lexus of Concord--and definitely ask for Ray.

Mo Taleeb was a fantastic sales agent, helping me deal with an infuriating problem getting my…read morecredit report to open! He was patient and diligent (And funny) and ultimately we resolved the problem. The whole place was friendly, clean and very transpaent and approachable. I highly recommend them, and Mo in particular. Roz

We had a great experience buying a car from concord auto 1! Everyone there made sure you felt…read morecomfortable and happy with your new purchase. They go above and beyond, and really know their stuff. Nik and Ted are so kind, and will help you with anything or any questions you have. I definitely recommend buying a used car with them!

Greatest dealership I've been too. The owner very nice and he help me with my bad credit. He got…read moreme a great deal... I'll be buying all my cars here from now on.

My first encounter with BMW Concord was in 2022. I was shopping for a luxury SUV and I found one on…read moretheir website that ticks all the option that I wanted. I reached out and Kris Mang was the one who assisted me at the time. I went to take the vehicle for a test drive and I liked it. There was no pressure on taking the vehicle the day of my test drive either. So I went to test other cars but decided that I wanted that X5. I reached out to Kris again and made the deal a couple of days after test driving the vehicle (good thing it was still available!) Thw transaction is different from other dealers. It was straightforward, no getting passed around finance people to get extra items etc. And I really appreciated that. Fast forward to April 17, 2026, I wanted to get back to BMW (yes, I dabbled into other manufacturers) and the first thing that came to mind was BMW Concord and Kris! I looked into the website, found an iX that I liked and reached out to Kris. Test drove the iX and I loved it that I took the car home the same day! Krystal Souza was the finance manager assisting during the buying process and it really smooth transaction. No pressure on getting extra items and she even helped figure out why the contract was not getting displayed on my phone ! Victor (BMW Genius) walked me thru the vehicle. Quite a few things has changed since 2022 but there are still somethings that are similar. Toni (BMW Genius) also helped out with the connected drive activation! I thought I already accepted it thru email, apparently there is another link on the bottom of the said email that I had to click!

Went in to look at a pre-owned vehicle. Salesman and Manager were very nice. Even offered to remove…read morethe paint stripe on the car so that I could see it without it(I didn't love the stripe but loved the car). We ran numbers and they low-balled me on the offer for my car. KBB gave me a much better offer, and their KBB value estimate didn't even align with the one I received. I also asked them to give me a call once the stripe was removed so I could look at the car again and they didn't call. I received an email from them same day, but nothing regarding the status of the vehicle. If you say you're going to call.. you should.

Had a great experience buying a 2026 hybrid CR-V at Concord Honda. Annamarie was honest and…read morepatient, just an all-around stellar salesperson. Go here if you don't want to deal with certain neighboring dealership's shenanigans.

Although we didn't end up purchasing our HR-V Sport from Jewel, I would still highly recommend her…read morewithout hesitation. From the start, she was professional, patient, and genuinely focused on helping us find the right vehicle rather than just making a sale. She stayed responsive, answered all our questions clearly, and treated us with respect throughout the entire process. Even when we chose to go in a different direction, she remained courteous and understanding, which says a lot about her character and the level of customer service she provides. If you're looking for someone who is honest, helpful, and truly committed to a great customer experience, Jewel is absolutely worth working with.

Some dealerships do the right thing. Audi Concord -- and specifically General Manager Eddie Martz…read more-- is one of them. Back in 2019, I bought a pre-owned vehicle from Audi Concord as a gift for my wife, who had just reached an important personal milestone. It was a meaningful purchase. During the prep process, a detailer accidentally cut the front seat. The dealership repaired it at the time, and we drove away happy. Fast forward to 2026. The repair gave way. I'll be honest -- I wasn't sure what to expect when I stopped into the dealership. It had been years. But Eddie listened. He didn't make excuses or hide behind the clock. He looked into what happened, acknowledged that the original repair hadn't been done properly, and told us he'd make it right -- no charge. That kind of accountability is rare. Eddie treated us like people, not like a liability. If you're looking for a dealership where the leadership actually stands behind their work -- and their word -- this is it.

I recently had a 100K service performed at Audi Concord in California and experienced inconsistent…read moreand unclear pricing. The service advisor informed me that spark plugs were optional at $413, however my invoice shows that 4 spark plugs were installed for $95.44. This discrepancy raises concerns about how services were presented. Additionally, I was charged for multiple additive services while a standard maintenance item--the engine air filter--was not replaced. I learned this after visiting my mechanic the next day. I attempted to resolve this with the dealership but am requesting Audi of America's assistance in reviewing the charges and helping reach a fair resolution.

This is a nice dealership right next to the freeway…read more I was in the area, and spotted the Mazda logo. I wanted to get some OEM parts directly from a dealership. So I drove around the lot and found a "guest parking" area right in front. I went inside and asked the receptionist the location of their Parts Dept. She took the time to show me where it was. I rang the doorbell, and someone came out to help me. He was very careful that he had the right part. Year, engine, turbo vs non-turbo, etc. As he rang me up he noted- there's a fee for using a credit card. No fee for using a debit card. You have very thoughtful and detailed minded staff.

Appt at 9 am for service, waited on site which I told them. Asked at 2 pm for an ETA. Told only the…read morediagnostic was done so far - essentially pulling the code for a CEL I already knew about. I was the only one still waiting out of a large group so I guess I was put last. Told "no worries" rather than apologizing for taking so long. Will have to wait another 2 hours for them to fix something small that is under an extended warranty and a Mazda defect. Probably won't come back. Poor customer service and no communication. I live 3 hours away which I told them and which is why I made a morning appointment. Edit: now Mazda texted me that they forgot to update my module as was required by the service. They said I had to come back because the update was necessary. After talking to corporate to try to switch to Marin Mazda, Mazda Concord then said the module doesn't need to be updated. I am skeptical. Do yourself a favor and go to Marin Mazda to get your car properly serviced.

Took my baby in for her 150,000 mile servicing. First thing was he didn't have my appointment…read morescheduled. That is odd because I scheduled it the day before. But, they took me in at about 815am. I didn't think it was going to be as expensive as it was. The service writer said I should have my spark plugs changed out. Even with $150 discount, the total was a smidge over $2,200. I guess I can't blame them for their pricing. But, this does reinforce why I use my local Pep Boys for everything else. But, I will always take my baby to a Nissan dealership for the regular servicing. But, they were friendly, very quick (to not have an appointment). I got a call about 1pm that it was complete. The shuttle driver was cool. We talked about the electric car he was using. Very personable.

I had a 3 PM appointment for an oil change but arrived early at 1:45 PM since traffic was lighter…read morethan expected. Sergio was very pleasant and professional, he checked me in right away without any issues. The full-service oil change, along with a detailed inspection, was completed in about 45 minutes. Overall, a smooth and efficient experience. I'll definitely be coming back.

Anthony & Nick were a great help in getting a vehicle! The staff at this establishment are friendly…read moreand helpful :) Hella gratitude, Tuta

Good experience! Carlos helped me to make the best option for me and is very patient and…read moreprofessional. Also appreciate the help from Jason, Ivan, and John. Highly recommend!

I brought in my 2017 Buick lacrosse. Mark in the service department gave me 5 star customer…read moreservice. Thanks, Jeremie

Trucks a hunk of junk, in for service two times. After picking it up the last time truck had more…read moreissues again, service advisor didn't even get back to my text. Left me on read! Won't be returning to this dealer for anything, nor will I recommend this dealer to anybody. Ridiculous Shame on Lehmer's GMC

Best car buying experience I've ever had. The owner, Richie, was super helpful, informative and…read morefriendly. I purchased a fantastic car at a great deal . Highly, highly recommend Richie if you're interested in purchasing any of his fantastic cars in his inventory. Thanks so much Richie!

My husband and I are so please with the owner Rich he is so knowledgeable and with many…read morerecommendations of good people to take your car to get serviced, and other referrals to your needs of choice for your car. We are very grateful to have found such a honest man. He sold us a Thunderbird and an El Camino. If you're looking to find a good old school car or something dependable call him. If he doesn't have it he will try to get it for you. Thank you Rich