Formerly known as Foundations Systems 360 - note, they rebranded in March 2025 according to their…read morewebsite. Rebranded? Bought out is probably the case. It looks like US Waterproofing (USW) is a big player in IL & IN.... I had a huge crack in my basement wall that leaked bad enough that sand started pooling at the base of the crack. I had 6 estimates from $750 - $32,000, which ranged from just filling the crack all the way to interior & exterior foundation drains. USW was a mid quote, but the most bang for your buck and they offered a military, teacher, or first responder discount. With USW I got the crack filled/repaired, an interior floor drain dug from the crack to my sump pump (complete with a 90 mil wall liner), and a new battery back up sump pump installed. Their quote was reasonable, but installation of a new sump pump was the kicker for me and why I went with USW. They got me on the books the next week and took about 5 hours to the complete the job. What they got right: 1. They wrote into my quote that all exposed carpet from the entry of the house to the job would be covered. And they did an excellent job of this. 2. The team that was sent over was professional, friendly and let me watch and ask questions throughout the whole process. 3. Although they put up plastic walls around the work area, they warn you the process can stir up lots of concrete dust that will get everywhere. 4. My salesperson kept an open communication with me via text throughout, and after, the whole process. What they got wrong: 1. The exhausting sales binder they are required to go through with you. It's a 4 inch binder! 2. Although the binder is HUGE, they don't represent the final product transparently enough. I was quoted an access port to clean out the drain, but it stuck up 2 inches out of the floor, and they location they chose for it would've messed up my laundry set up, so I had them remove it (they need a flush access port option!). Another example is they did not have a great picture of what the wall liner looks like, nor did they have a physical example on hand. The salespeople should carry an example of the wall liner with them. 3. The 'crew boss' shows up and just walks right into my house and down to the basement, without announcing or introducing himself. I did not appreciate this, whatsoever. #2 & 3 of what they got wrong is why I took off a star, all in all, I'm pleased with the final product and what I paid for it.

Misdiagnosed my 93 year old mother's basement leak problem. Charged a very high fee for not fixing…read morethe leak. Then refused to answer calls. Minus stars would be fair if possible.

Sometimes plumbing situations don't exactly work out as you had hoped. But it's refreshing when a…read morecompany has a high level of professionalism and works with you to resolve the problem. Thank you Birmingham.

Great Customer Service with a caring initiative and timely service toward solving the problem at…read morehand.

I hired Hometown Plumbing because I realized I needed my shower/tub valve cut out and that's where…read moreI draw the line at my diy plumbing. Since I was going to have to hire a plumber I decided to have them install my new sink and dishwasher as well just so I knew it would be done correctly. I called them and set up a time to have them give me an estimate and possibly do the work same day but they needed to get some parts so they came back first thing the next day. Everything was done quickly and he cleaned up after. Final cost was the same as the quote but there wasn't much left as a surprise since we had the wall demo'd out. Since it was originally a diy project I did have a lot of the parts bought already. So my only note would be let him get the parts you need so they are under his warranty. But he was upfront that any parts he used that were purchased by me wouldn't be covered and I was ok with that as they were smaller parts. Not sure how his prices compare to others because I needed the job done quickly but from the estimate it seemed fair with the labor involved. I would definitely hire and recommend them in the future!

John was great! Very patient and detailed with my older parents. John ran a new line upstairs for…read moremain floor plumbing to a washer dryer combo. He was clean and tidy and gave mom and dad a rundown of all steps. He went above and beyond and installed the actual unit once all the work got done. I appreciated the communication and pics he sent to me!

This company has been waterproofing my tie rods holes in my basement for years and they have always…read moredone an excellent job and none of the repaired holes have ever leaked again. Highly recommended.

I had work done 8 years ago. I had a "lifetime " guarantee. I still have the certificate. Water…read moreback in basement and nobody has returned any one of my 23 phone messages. Now I have to start over with a new company since they won't honor the guarantee

Our front porch on our 1939 home had a fascia of brick that was loose and falling off. The…read moreflagstone on top had begun to crack apart without enough support under it. After I removed it, I found that most of the block support behind that was also loose or missing. I put in a call to several contractors for quotes. Brickworks was the first to respond and came up with an innovative repair plan. All others immediately said the whole porch would need replaced at almost 2x Brickworks quote. Decided to take a chance and was quite pleased. They repaired the structure, installed new fascia brick and were able to salvage some flagstone pieces to repair the surface of the porch. Everything was coated with waterproofing. However, when they were done they did an amazing cleanup and even repaired and seeded a few sq ft of damaged grass and reinstalled mulch around the porch. You would never have known that they were there except for the fact that the porch looked amazing. This work was done last year. It weathered great during the winter. I've always meant to post a review but never got around to it. I'd get a guilty feeling every time I'd see their trailer. Today I couldn't take it any more and just had to post. Would recommend them without reservation!

A little over six years ago, I had Brickworks rebuild the upper portion of my chimney, the rebuild…read moreis now falling apart and I'm a year outside of the warranty. Ive been trying to get a call back for two months and no matter how many times I call it's the same thing, I'll have someone get back to you, it never happens and frustration is now at a high. 75% of my chimney is 70 years old and looks great but the work they did is beginning to show major signs of wear and tear. Now I understand why they only offer a five-year warranty!! Customer service is horrible and craftsmanship has a lot to be desired. My fault I guess for thinking I hired a reputable company.

i have been on this planet for a LONG time, but i can safely say that i can count on only ONE hand…read morethe people who i would do business again and again and in eternity. one of them is WATERBGONE. Joe Safie is the owner of WATERBGONE and he installed a french drain around the perimeter of my basement, a sump pump and a back flow protector in 2014 -- after a once-in-a-lifetime "hundred year flood" that my city's sewer system was ill-prepared for. i decided that i would never again experience the upheaval this event caused me. let it be said that joe came out when other contractors would not during this time of high demand (due to massive flooding in my city and other surrounding areas!) and not even returning calls. joe gave me a fair price, scheduled the work immediately and knocked everything out in a day like a commando mission! it was amazing! late march/early april this year, i was on vacation. during my absence, some heavy, flooding rains came. when i returned home, i was shocked to find evidence of a small amount of water having left my sump pump, leaving a trail of sandy residue. i called joe, hoping he'd tell me what the problem might be and to direct me on how to resolve it. he did better than that! he personally came to inspect the pump. he swiftly identified the problem and said he would send somebody over in a few days to fix it. and it was! How many business owners would be compelled to look at work done ELEVEN YEARS AGO????? i can't think of any except Joe Safie from WATERBGONE. This is a man of great integrity. he is someone who takes pride in his work and the company he built. he resolved the issues without any charge. again, i ask, how many business owners would do that? if you are looking for someone to do fantastic work at a fair price and with high standards, please consider Joe Safie and WATERBGONE. you will be pleased by the work done and you will know, with the utmost confidence, that if there is ever a problem, Joe Safie will take care of it. i am MOST grateful!!!!!

I needed to have my crawl space inspected after a pipe burst. Joe came and checked it out and reset…read morethe moisture/water alarm. Said everything looked great. Didn't charge for the visit, only asked that I call him if I need anything in the future. It was easy to get an appointment, he was professional and showed up right on time.

Mr. Grennan, I read your response to my poor review of your company. I will set aside our back and…read moreforth disagreements regarding my many complaints. This response is simply to tell you that you should have checked your books before you replied to my post. you WERE paid. My check for $760 was sent on 12/13/25. Your company sent me an invoice showing a balance of $0 on 12/18/25 and your company cashed my check on 12/22/25. Once again, you respond without really checking on what has occurred. This seems to be a habit of yours in my opinion.

Originally, as you can see by our review below) we were very happy with the installation of our…read moreJames Hardie board. Unfortunately we found out the hard way that Grennan Construction does not stand behind their work. During the installation they made a human error and did not caulk and apply flashing correctly which led to a leak to our dining and living room ceilings causing over $2,000 worth of damage. We have made close to 20 texts or phone calls to Fred, his employees or his office in an attempt to have them come out access, and effectively stop the leak. They told us it was fixed once, we had the inside of our home professionally repaired and painted only to have the leak return shortly afterwards. Go Elsewhere!! Was referred to Grennan Construction by a trusted source and they didn't disappoint. The crew was very polite and conscientious from beginning to end. The Hardie board installation looked good from day one and continues to look great. You should definitely use Grennan Construction if you the job well done at a fair price and on schedule.