You come with very high recommendations, from great people. Keep up the great workmanship.read more

I shopped around looking for a water softener system. I called the big nationwide company & a…read morelocal business. PWS came in with a free testing & quote. The price was very reasonable compared to the large corp. set the appointment for install & I couldn't have been happier of the entire process.

Very knowledgeable, professional, and experienced. Highest recommendation. We live in Western…read moreSprings which has complex water issues.

They installed a water system in our office and even though there were some hiccups with delivery…read moreand the first system being faulty they got us a new one as fast as they could and even went the extra mile to add a drainage so the previous issue wouldn't happen again. My manager said there was some unfriendliness when he called to get an update on delivery but I assume whoever it was was just having a bad day. I've only had pleasant encounters with the employees. Would recommend!

Oh my did I have a wonderful experience with this place! My husband and I just moved into town from…read moreout of state. We had a couple units downstairs but they weren't working, because oh boy was the water hard! We just put new appliances and didnt want them ruined. We did the typical googling and found many places that offered water testing. The lady in the office I spoke to was very knowledgeable and helped me set up an appointment. I adored the fact we had the owners son come to our home. He was such a delight. He preformed the water test and was ever so patient with all my questions thoroughly taking his time to answer them. Once we had a few quotes from other companies I saw that they had the best options. The installer came out and what a sweetheart made sure to put tarps and booties on as I just got new flooring. My husband enjoyed being walked through the equipment and how to work. The fact that for half of what other companies charged I was able to obtain all of our equipment with installation. I also got lifetime guarentee on parts including the electrical. I was thoroughly satisfied with all the work they did and the careful consideration they had for my home as well. We were so happy that my mother in law decided to give them a shot and had the same experience! I am ever so pleased! Thank you!

Unfortunately, I just experienced bad service from Johnson Water. Johnson installed a water…read moresoftener at my house today, and in the process broke my tankless water heater. As well, none of my showers will turn on and only the faucets will turn on. They left my house without explanation as to why the showers won't turn on, and they insisted that they did not break the tankless water heater. I had to call another company to come out tomorrow to repair my tankless water heater and figure out how to get my 3 showers to turn back on. I've been a customer for 21 years. I'm astonished how bad this turned out. Please think twice before using this company.

The quality of service was fantastic. They came out and replaced my outside water faucets. No more…read moreleaks and costly water bills. Fast reliable service. Very professional. Thank you so much for coming out so quickly. I will definitely call this company for all my sewer and water problems.

From the owner: NEXGEN Plumbing & Drain, LLC is a family-owned and operated company proudly serving Midlothian, IL…read moreand surrounding areas. With years of hands-on experience, we specialize in reliable, affordable plumbing solutions for both residential and commercial needs. From water heater installations to drain cleaning and emergency repairs, our team brings quality craftsmanship and honest service to every job. Our licensed technicians are committed to getting the job done right the first time—no shortcuts, no surprises.

The arrived on schedule on Friday morning did an excellent installation in removing the 10 year old…read moreWhirlpool softener with a new AquaPure 18000 with its separate brine tank purchase from Home Depot. Salesian an A+ installation.

Tired old plumbing (& tired old people ). Original plumbing in @1950's/1960's tract home, with some…read morediy mixed in. They've handled multiple emergencies and a major multi day bathroom redo project. Very patient with developing an appropriate quote. Great people, I think fair prices. Bathroom redo was a big job, they worked with the various family members handling different parts - couldn't have been easy for them! Today's emergency call - he took care of the problem plus cleaned the wall, utility sink, floor. Whew, I wasn't looking forward to doing it all myself. That to me is excellent service. I appreciate they're giving us feedback to plan next old-house need (so it doesn't need to be an emergency service call).

Repair of a leaky chrome P-trap under the sink with corrosion at the fittings, did a great job and…read morewas quickly replaced and we're back up and running within an hour

Handy, convenient, polite Not cheap but apparently going…read morerates for minor plumbing are outrageous all around. They made time for me the next day and handled it well.

Flotek provided exceptional service! They were quick to respond to a main drain line back up, took…read moretime to walk us through their process and provided the solutions to help eliminate future backups. Oscar was the lead tech, Gabriel was flexible to fit us into their schedule.

We have used their service twice now a copper piping and a gas line repair. Since their service and…read moreprice were excellent, we decided to call them again on an emergency. Our sink was backing up and Gabe asked all the right questions. And his advice was get the septic guy out there first because that might be a problem and sure enough we took his advice and it was a septic problem. He saved us a lot of money by listening to the problem, evaluating the situation and giving us the right advice. You don't get that kind of service anymore. We are so grateful for you guys. Keep up the good work only good things follow when you do the right thing. We will definitely spread the word about your service thanks again.

I woke up this morning to find that I had no water. The circuit breaker for my well pump had…read moretripped during the night. When I tried to reset it kept tripping. I Googled well service near me and picked Water Well Services. I called at 07:30 and was told that the service man would be there right after he took care of a well in Crystal Lake. He arrived at 09:00 and had the new pump and pressure tank installed by 11:30. He did a great job and didn't mind me asking a lot of questions. I highly recommend Water Well Services.

First, let me preface this by stating the following: I love few things more than writing a glowing…read morereview for a local, family-owned business. I've been in a situation (more than once) where enthusiastic recommendations from local folks for service providers saved me the potential frustration of dealing with someone less-than-reputable. The Well Doctor, as it happens, were recommended to me in this fashion and now, having been graced with their expertise and expediance, I'm prompted to spread the gospel of their quality. Here goes. This previous Saturday, while eating dinner, I heard our well pump running with a frequency typically indicative of a bath tub being filled -- kicks on, runs for 10 seconds, kicks off.. 30 seconds later, repeat, etc. -- after this happened a number of times, I got up to investigate the matter. No faucets were running. Checked the basement, where our pressure tank resides, and noted the pressure gauge read a tad fishy. With each time the pump kicked on, it didn't restore the pressure to its cut-off, but instead would bump up 2-4 psi. Enter my concern. Begin my stress. Subsequent DIY research and investigation yielded no comforting news. I flipped the breaker for the pump and reached out to a number of plumbers and well experts, hoping for the best: A failing pressure gauge? Maybe the pressure tank, at worst? Surely not the pump, though, if luck is on my side. The majority of Sunday passed with no firm plan in place as to when, on Monday, I could get an appointment. Of the several companies I'd reached out to, I'd heard back from only two (one of which couldn't help me), but no scheduling could take place until Monday morning at earliest. My wife, in her infinitely resourceful way, reached out on the local community blotter (on Facebook) and asked for recommendations. Almost immediately, five respondants glowingly referred us to The Well Doctor, whom I quickly reached out to. Shortly thereafter, I received a call from Brian, who scheduled me for an early Monday AM appointment. The relief was already felt. An appointment. An idea of what was going on. We felt better already. Promptly and true to his word, Brian and his associate arrived at the pre-arranged time and very quickly and transparently diagnosed and educated us on the problem. He explained his recommendations, gave us a solid quote (which I'll add was, on the pump alone, about $600 less than a competitor's quote [a competitor who was unable to firmly schedule an appointment, I might add]), and upon approval, immediately got down to business. I can now say, on the other side of this debacle, that my expectations were bested by a long shot. Throughout the process, Brian would update us on his findings: the well depth is [x], here's how it will affect the quote, here's what we're doing next, etc. He estimated a four-hour project and completed everything in three. We felt extremely well (no pun) taken care of. All of this said, I'd without hesitation recommend Brian & The Well Doctor to anyone in a similar boat. If you're finding yourself with a failing well water system, reach out and get it sorted! Highly, highly recommended!