Needing a plumber is never pleasant. Needing a plumber because your basement backed up with sewage…read moreis about as unpleasant as it gets; however, Tim from ActionPro made it as easy as possible. He was recommended to me and I first called him to fix my kitchen sink and replace the leaking faucet. I called on a Sunday, he came out Monday on time and was done in under an hour for a reasonable rate. The next night, Chicago had some torrential rains that caused us to get sewer water and actual solid sewage in the basement. I called him and he came out the next day. He actually said he could come that night but I wasn't going to be home till late. He rodded the main line and catch basin and everything was flowing just fine when he left. That same evening we had another flash flood, and the basement started backing up again (infuriating)...We called and he came back out at 10 o' clock at night on his way back from another job and did not charge because he had just been there! He flushed everything back out the main line and we have not had a problem since. It is very reassuring to deal with someone who is so responsive, and stands by his work. He calls back quickly, he's flexible, will come out evenings and weekends, and he's honest. You can hire him knowing that he's not going to screw you, even if he has to come back out if something goes wrong. Another thing that is good to know for anyone who is looking at major, expensive plumbing repairs (like install new copper lines for X thousands of dollars...) he can take a credit card for big jobs. I have already recommended him to several co-workers.

Had out Action Plumbing late last night!!! My sewer was backing up from the rain....The plumber…read morewas here promply and got the job done at the price he gave me over the phone... I had for got to tell him about the yelp discount and he honored it as if i had told him from the get go... Great sevice very friendly.....He was on his way.....I was back to life with no worries.... Great Geat Great can finish up more important stuff now.... Would recommend him to any and every one having a problem.... Thanks...

Was scheduled for a disposal installation between 3-6. When I called at 5:15 to confirm someone was…read morecoming the person said he couldnt cancel because of the system but that no one was coming. Very unprofessional and saw other reviews saying the same thing. Would never recommend. So Lowes randomly gave you a job?? This does not make sense. Somehow you have a connection with Lowes. Also did I call and talk to you? Yes. Lowes gave me your contact number so dont say Lowes blocks your number. You were contracted by Lowes and didnt do the job plain and simple.

Do not waste your time and energy ! Shorthanded at its finest !!!! Refuses to provide customer…read moreupdates as he claims " he works for no one" !! Incompetently moved plumbing stack forwarded causing toilet to sit forward and prevent door from closing . He supposedly installed a drain vent which is malfunctioning ! Breach of contract with collection of funds and partial completion of work .

I've read the reviews and figured I call to find out if they can come over and give me a estimate…read more Spoke to someone and they told me that it will cost $175 before getting to my house and and it can goup when they get there to see what they need to do at the site. I don't get it, if they give FREE estimate, it should cost me no $$ for them to come over.

I had a drain pipe collapse in the front of the house. I called and they were out pretty much…read moreimmediately. The water in my basement immediately drained when they opened up the collapse. For the duration of the job which was extensive , I was walked through the processes, and Care was given to make sure that in the meantime my basement did not flood again. You can spend your thousands of dollars on cameras and high-tech evaluations, but I prefer the wisdom of someone that has had his hands on experience for so many years. Bill and his crew diagnosed and solved the problem. He quoted me a price and charged me less because it came in as less. I prefer is honesty and his skill and I recommend him and his crew highly

Great service, prompt responses on Yelp, and very thorough explaining the issue, how to resolve it,…read moreand cost associated!! I will use them for any future plumbing needs!!

I am grateful that Infinity came out quickly to diagnose my problem. Luckily, for me, it was a…read morequick and simple fix. The man was helpful, professional and honest. I will definitely be calling them again.

SUPER satisfied w the quick response by Karla the manager upon the initial inquiry I submitted…read more AMAZING cust service They confirm a two hr window of arrival When the technician is en route, they text you an eta WITH picture (super safe and reliable) My Ma needed her leaky toilet fixed. Erick L was AMAZING with communication and transparency with every change/new finding. Erick and Karla are reasons why successful businesses exist!

10/10, Highly recommend! Eric and the team were very professional and quick. When I reached out…read morethey were so nice and did everything they said they would. I''l be recommending them to all my friends and family!

He was able to unclog my kitchen sink. Fast and quality service. It was also reasonably priced.read more

We called Gordon because we had a major backup and they were recommended by my neighbor. My family…read more(including 4 children) had to sleep elsewhere to avoid overflowing the toilets. The technician came put, looked at septic pipes and said "Yep, I need to go get a rodding tool to clear the clog. If I can't locate the clog I'll have to bring my co-worker with a locator. I'll be back within the hour". 4 hours later, I get a call telling me the company no longer does repairs in Evergreen Park even though they are 1.5 miles down the road! How do accept the service call, send a technician with no equipment and wait 4 hours to tell the customer to find another plumber. Way to go Gordon Plumbing! SMH.​

Had a leaking shower faucet. Needed to be replaced. Called in Thursday came out Friday morning…read more It was great fix and price. Mike was great. Explain what was done and fixed in 20 minutes. Works great now. I will call on them again if I have any plumbing problems. Give them a try. You won't regret it.

These guys were wonderful. Dead 40year old water heater. They were there the next day with a…read morereplacement and, despite the challenges of such an ancient installation, were done in short order. Hot showers. Yay!

The only phone call you need to make!!…read more Gave them a call around noon and Pat was out here by 2:30 on a very rainy day, when it's the busiest for them. I cannot even begin to explain what an angel Pat is. Within a few minutes he was able to assess the situation and provide a temporary fix with a referral that could come out the same day. He was even willing to lend us his sump pump until all the water from our French drain was pulled. Since we had borrowed one already, he helped us set that one up. On top of coming out to help, he was explaining everything along the way which is incredibly helpful for when we may run into the same issue in the future. We truly appreciated the fast service and honesty. We had called another local company to come out and they were trying to charge us $49 just to come look at it. Don't be fooled when you're in these desperate situations and call the people that actually want to help and inform you. We're all working really hard for our money and these guys have a lot of respect for that. I can't refer them enough and they'll always be our first call should we ever have any more permanent issues.

The owner of this plumbing service is a crook on multiple levels. They took $500 and in the end…read morefixed nothing and broke something and left our place in shambles. Our basement flooded and instead of trying to identify and resolve the real problem, they tried to scam us for thousands of dollars. Here's how the scheme goes. Pretending like they are trying to fix the real problem (which was actually a faulty pump) and instead created a nightmare situation in our house by removing the toilet and not returning it back in it's place, leaving the place an absolute mess, not resolving the flooding and further damaging the pump with a snake and saying we can't finish today, we need to come back tomorrow. They did this 3 times over 3 days and each time, they tried to convince us that the job would cost more money, claiming in the end that excavation would be necessary and it would cost $7k-$10k+. In the meantime, they kept us "hostage" with a disaster in our home. Then when we got a second opinion, we realized what was going on. When we asked them why didn't you even inspect the pump, they claimed "you said you didn't have a pump." A professional plumber would know that a pump is present somewhere in the home with a basement and not need to ask the homeowner. Now, they won't repair the completely ruined pump (which clearly shows damage from a snake), they won't refund us, nor pay for the further damage sustained to the pump and won't even return to put the toilet back in place. Please be aware that these guys do not have your best interests in mind. All we asked is that they refund us the $500 and put the toilet back on so that a reputable plumbing company can just fix the pump. The additional damage they caused to the pump with the snake is costing us over $1,000. What kind of business charges $500 to create further damage where the real issue is and claim the "real issue" is somewhere else that's going to cost more and try to keep repeating this scenario over and over to squeeze us for more money and not actually resolve anything.