I have always loved A&W, but this location soured me on them because of the behavior of the staff. My brother and I went to A&W to have dinner and we got there at around 8:25 and the place closes at nine. The moment we walked through the door, the woman at the register gave the most distressed frown and rolled her eyes as though we were walking in at 8:57. She was not polite, nor was the rest of the staff. We got our food and we were finished by 8:50, but before we could stand up and throw our things away, another person working there came up to us and told us that they closed at nine and that we needed to leave. The food was fine, the place is OK, but the service wants to get out early and for that reason, I shall not trouble this restaurant with my business at any time of the day. read more

We stopped in because I was craving a root beer float and we needed to get lunch on the fly. They were very quick getting our lunch out and everything was bagged so well and organized. The cashier was very helpful and turns out you can order any burger as a single. The root beer float was amazing, so nostalgic. The inside was very clean and welcoming. The burgers turned out great, I wish they'd toast the buns but honestly for a quick burger it's yummy and the onion rings are soo crunchy. Right on point. I would definitely come back. read more

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We have never been to A&W before, so we swung through the drive thru while in Lexington for Scarefest. I ordered the Spicy Papa Burger and the hubby ordered two chili dogs. We also ordered some chicken tenders and some french fries. We lucked out with nobody in line so we were able to place our order immediately. The gentleman at the drive thru was very nice and helpful and we were able to pay quickly. It took a few minutes for the food to come out, but it was so fresh and hot that we didn't mind. We headed back to our hotel room to eat and the food was very tasty for a fast food restaurant! The burger and chili dogs were flavorful with all fresh ingredients and the fries were crispy and needed no ketchup. But the winner of the meal were those chicken tenders. WOW. We were so sorry that we only ordered a three piece because they were amazing. We will be heading back there for a much larger order of chicken tenders in the future! read more

One of best fast food burgers in town & root beer is made fresh everyday. My wife isn't a root beer fan, But she loves the fresh made root beer. read more

We don't usually eat fast food or at chain restaurants much but we were on a road trip and in a hurry and my husband was feeling nostalgic for an icy root-beer. This was a super cute, very clean location. Everyone was friendly and helpful. Portion sizes were good. They had order kiosks, which I don't love, but worked fine. Service was quick. Between the four of us we had burgers and breaded chicken tenders, cheese curds, root beer etc. Everyone left stuffed and ready to hit the road again. read more

A&W Restaurant - Sitting area and order area with menu - Hot Dogs Near Me - Lexington, Kentucky

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This lady had a attitude the whole time throwing things ect then proceeded to flip us off and the manager did nothing about it but she refused to come to the parking lot ‍ read more

A&W Restaurant - Employee - Hot Dogs Near Me - Lexington, Kentucky

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Poor business ran. Staff could use so more management. The prices are way too high. Im surprised it hasn't been shut down yet.

Nice clean restaurant. Service is good, and the staff is polite and friendly. The orders are made to order, so it takes a few minutes. But, orders can be called in or ordered through their app. There is plenty of parking available in their lot, and additional parking available in the big lot behind theirs for big rigs and busses. read more

A&W is still the best place to get the Beyond Burger at the most decent price in town. I'd recommend using online ordering to eliminate wait time. Oh, don't forget to pick up a sweet treat, too. read more

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Came here for Lexington Burger Week and tried their Papa Pimento Burger: burger with fried green tomato, bacon, pimento cheese, lettuce and topped with a spicy aioli. Wow, was it satisfyingly decadent! Also enjoyed a Root Beer Float which was just as delicious as I remember from my teenage years! Nice area with seating both inside and outside. Friendly staff and clean restaurant. Their regular burgers and hotdogs looked just as tempting as the specialty burger. Actually, I think the Papa Pimento Burger is on their regular menu, which you definitely won't be disappointed if you try it! read more

A&W Restaurant - Papa Pimento Burger! Lexington Burger Week 2017 - Hot Dogs Near Me - Lexington, Kentucky

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This is one of those places that I overlook a lot, but I love it every time. I would consider it a 'high end' fast food restaurant. Your root beer floats are served in a large ice cold glass... and if you come here you have to get a root beer float. My favorite are the coneys... they have awesome chili! The cheese curds are great as well... I haven't had anything here I didn't like! read more

I remember my dad taking my brother and me to A&W as a kid. Then a few years ago I stopped into an A&W for the first time in decades and was so very disappointed with the food. That changed today. I stopped into an A&W after hearing they changed their food up a while back, and boy am I glad I stopped in! I had a cheeseburger and fries and a frosty mug of root beer. I was surprised to see the voice of tipping for burgers which includes slaw and jalapeños which I love on a burger. The fries are shoestring thin fries and were really good. I love the thick frosty glass mugs your handed for drinks, just like the good ole days! The other thing I noticed was how friendly the staff were. They communicated well and made me feel welcome, which is something you don't generally experience at fast food restaurants! Thank you A&W for making your stores what I remember from my youth. Now I can take my son to enjoy a burger and frosty root beer! read more

A&W Restaurant - Cheeseburger, fries, and a frosty root beer !!! - Hot Dogs Near Me - Lexington, Kentucky

I am enjoying the reboot of this franchise. Now complete with table service and a much improved menu. The place itself is new and modern compared to other older establishments. The burgers and cheese curds are a welcomed auditioned. I hope they keep the concept of this store alive. read more

A&W Restaurant - Hot Dogs Near Me - Lexington, Kentucky

Wanted to get a root beer float today and use a BOGO coupon. When I drove up to the window, I was given both for free $2.19 x 2 = $4.38 x 0.06 = $4.65 transaction for free. I was never really told why.... read more

I ordered through the drive-thru. While I was in line, there was one car in front of me and one car behind me. It took 10 minutes of sitting at the window for them to ask me to pull forward. After paying and pulling forward, it took an additional 20 minutes for them to bring the food out to me. The food was lukewarm once I received it and I had to microwave it for a bit once I got home. read more

I love A&W. It's odd to think about giving a fast food establishment a 5-star review but A&W is the best of the fast food world. I would rather get a burger here than almost any other place in town. Especially for the price they make a really good burger. Definitely check out their burger during Lexington burger week, too, it was my favorite last year with pimiento cheese and a fried green tomato. I'm getting hungry just thinking about it! read more

This is a great place to dine if you're looking for something laid back and greasy! lol Sometimes we all just crave a greasy burger, fries, and a float and A&W does not disappoint! The prices are pretty decent and you can "build a burger" if desired. Best of both worlds. Let's be real- if you're going to A&W you're most likely going to get a root beer float..you HAVE to get one! They are INCREDIBLE!! They're made with soft serve ice cream and are oh so delicious. The root beer is very fresh and crisp and a perfect blend with vanilla ice cream. Definitely a perfect float and I will be back when I'm having a root beer float craving! read more

A&W Restaurant - Delicious root beer float! - Hot Dogs Near Me - Lexington, Kentucky

In terms of standalone restaurant versions of things you almost always see in mall food courts, this is pretty much the best one. Burgers: For this to be a chain much more on the Wendy's or Burger King end of the spectrum, these are some really decent burgers. They're made to order and they also have changing specialty burgers. Really great for the price range. Hot Dogs: Decently tasty and loaded down with chili if you're into that. The chili is not as good as a dedicated chili place like Goldstar, but why would you expect it to be? Root Beer: Hands down the reason to come here they give you a frosty glass out of a a little freezer thing below the counter and you waddle over to this single massive tap and you for a moment get to feel like one of those busty gals from German beer logos as you try your best not to fill half of your glass with foam. You know how beer always tastes better on draught? Somehow this still applies when talking about sugary soda because the root beer tastes like an amaretto chocolate turtle cake in liquid form. Atmosphere: General shitty fast food made a little weirder by this table of 'Nam vets sitting as geometrically far away from us as I could manage. read more

A&W Restaurant - Coney Dogs - Hot Dogs Near Me - Lexington, Kentucky

It's always a good idea to try a place twice, just to make sure it's not a fluke that it was good (or bad). A&W impressed me again. The good? Excellent service. Cooked to order every time. Tasty chicken fingers. Even the shoestring fries are good, and I usually like my fries thicker. The background classic rock is good and not played at an intrusive volume. Frozen mugs are always fun. The bad? Okay, so the a la carte style is a bit pricey. 5 grilled chicken fingers are $7.99. No drink or side with that. 3 piece breaded tenders are $4.99. Fries $1.99. $1.99 for the frozen mug of Pepsi. So with only one drink, the total for my wife and I was $17.98. That's high for only getting one order of fries and drink. Still, I'd come back, even at these prices. I only note the cost as a warning for anyone watching their budget. On this visit, I again chose the Thai sweet chili sauce and my wife chose the buffalo. We also both enjoy the jalapeno ketchup that's on every table. They also have a Sriracha bottle available. After we started eating, she went back up and asked for samples of the spicy papa sauce (thousand island based) and some mayo. (Mayo as a dipping sauce? I asked. Yes, she replied. And well, on chicken fingers it makes sense in the same way that mayo on a chicken sandwich makes sense.) The shift manager came around later and asked her how she liked the spicy papa sauce, and asked whether I wanted a to-go cup for my Pepsi. Really friendly service. I lowered my star rating just slightly for this visit based on the more honest assessment of cost. Definitely on the high side for fast food. Still a positive experience. read more

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I love coming to eat here first time at this location but it was nice and clean the food was fresh and tasty as always service was fast too! I only give this location four stars because the lady that took our order had a little attitude but everything else was perfect! read more

I have eaten here for lunch a few times and have always had a good experience. The employees provide fast and friendly service. I love the tall frosted mugs they serve their drinks in. I have tried the burgers, fries, and cheese curds and all taste great. read more

I have been to this location many times and they are always nice and the food is always fresh as it's all cooked to order. They have some of the best chicken tenders around! The burgers are decent and they even have a chili dog that reminds you of being a kid again. They make the Root Beer everyday in-house and I highly recommend it. Come by and check this location out you won't be disappointed. read more

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The root beer was my favorite part. I love the tap design for the root beer as well but the root beer itself is delicious. It's sweet but it also has a nice vanilla flavor, reminding me of a root beer float. I also really liked the cheese curds. Nice and crunchy. I really liked the chicken tenders. They were fresh, crispy and tasty. read more

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As I was headed to the movies on a Saturday evening, I realized that I hadn't eaten dinner. With it being so close to the starting time of the movie, it was either fast food or nothing. As a rarity, I chose fast food. As I walked in, and pondered at the simple menu, the staff was friendly and easily made small talk. The choices on the menu are basically burgers, chicken tenders, hot dogs and a few side items. As another rarity, I decided to go with a cheese burger and I was glad that I did. The patty was thin but the toppings were plentiful and I loved that! So, if you prefer a thick helping of meat, go for the double. But I recommend sticking with the single and piling up the toppings. What other fast food place can you add jalapeños, grilled mushrooms, and more... at no additional cost?! I have to admit, I did not scope out the part of the menu that listed the toppings, so when he asked what toppings I wanted, I ordered it just like I would at home... if I ever fixed burgers at home. The pickles aren't your average flat sided round pickles, these were the light colored, and oblong, the kind that you write home about. The fresh fries were excellent too. They're thin, the kind that they call shoestring fries. Mine came out piping hot, so I ate my burger first and finished off with the strings of salty goodness. I didn't get to try a float or cone, but I noticed that the cones were good sized and only $.99! My only complaints were that both ketchup bottles at our table were empty. And because Diet Coke is my drink of choice, I assume that A&W is a Pepsi product because the fountain consisted of Pepsi, Mountain Dew and the like. I'll be back to A & W for sure, especially when the new location off of Leestown Rd opens. read more

A&W Restaurant - Awesome shoestring fries - Hot Dogs Near Me - Lexington, Kentucky

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I thought it was a little pricy @ $7.50 for a single cheeseburger "papa style" and onion rings (no drink) but the portions were good and everything was very fresh so that made it ok. The onion on the burger was too strong for my taste so I picked that off, otherwise very good! Like I said, it was fresh and looked fantastic (not thrown in the wrapper and messy) Just be prepared to wait, this isn't traditional fast food but more like a Five Guys. Everything is fresh so even the drive thru can take 10+ minutes, but it was worth the wait! read more

My wife and I were craving fast food so we decided to swing by A&W. Ordered a Papa Burger, fries, and a root beer. The Papa is basically a 1/3 pound two-patty burger with lettuce, tomato, onion, pickle and Papa sauce (kind of a spicy Thousand Islands dressing). Loved both the burger and fries which were served with regular or spicy ketchup. The root beer served in the restaurant is a different formula from that sold in stores and is a unique blend of herbs, bark, spices, and berries. It's especially refreshing when served from their frosted glass mugs. For dessert we had a Mango (Flavor of the Day) and Vanilla swirl cone which was a delight! I highly recommend this restaurant. The ingredients are fresh, the food is top notch, the service is terrific, and the restaurant is clean! read more

This is the best quick burger place in town. For Lexington Burger Week the offering is a burger topped with sweet & smoky BBQ sauce, grilled pineapple salsa, hickory-smoked bacon, lettuce, provolone cheese & a crispy fried onion ring on a caramelized bun. The pineapple salsa was really nice paired with the BBQ sauce. I am not sure the onion ring really fit the other burger toppings, but overall I really enjoyed the burger and am glad A&W keeps pace with the local, up-scale burger places quite well. read more

Worst chili dog ever. The hot dog tasted old and was rubber couldn't even cut it with fork. Asked for a knife and they didny even have one to cut it up with. Why sell stuff if customers can't even eat it. Pathetic never gonna go to A &W again. read more

Worst service EVER. I literally had to wait 10 minutes while the person taking my order mentally processed it a few times while asking me repeatedly to repeat myself. Took 10-15 minutes to even place an order at the speaker with no one in front of me! Wow. And I just watched a mini van full of a family get their food before me. What a terrible experience. Hire ppl who ACTUALLY care that they have a job read more

Look, the food is pretty tasty, but every time I go to this place it is painfully slow. Drive thru, walk in, it doesn't matter. Just a bunch of dudes wandering around in the back and giggling about everything and cooking REALLY slow. read more

On our way to Gatlinburg we chose to take a pit stop here. Not entirely bad just not my favorite. The burger was a grease pit, the fries were okay. The orange sofa was my personal favorite. read more

Horrible. We pulled up to order, told to wait and wait again and we waited 5 minutes just to order. Once at the window, rude girl gave us our drinks...we waited 10 minutes (order at 1:10, she opened window at 1:20) just for her to open window to give us a number to wait longer. We asked what was going on (no cars in front of us the whole time we were there), the girl gave such an attitude and said "we are very busy, you don't have to be rude". We asked for the manager and money back. With all this said, I looked and only one customer at the counter inside and she had just walked in. And only handful of people inside eating. Also there was a car waiting in drive-thru parking spot which had been there the whole time and finally she got out with her ticket to go in. Very rude staff. Poor customer service and not worth the wait. read more

Why is it called a drive-thru when it takes them 15 minutes to bring your food to your car? This is the 2nd time that this has happened. I will never eat here again. read more

Honestly they've gone down hill they served or root beer floats to someone else when we've been waiting an hour for then then tries to give us slop it was literally shit in a glass fuck off sincerely go fuck yourself read more

To quote Jules Winnfield from the movie Pulp Fiction- "MMMMMM. Now that's a tasty burger" And washing it down with fresh A&W Root Beer is great. I can't wait to try some of the soft serve ice cream next visit. It looks like it's made in store and flavor variety changes. read more

I like this place. It's always nice and clean and the food is good. It's great value and service too.

I love that A&W is making a comeback. At least it is in this location. First, I love the retro look of the drive-thru menu board. It makes me smile when I see it. Now, I've only done the drive-thru so I can't vouch for the dine-in service but the drive-thru service is excellent. They give you a number and have you pull forward to some designated spaces to wait for your freshly made burger. The wait isn't long at all, maybe 5 minutes? But it's nice that the drive-thru line isn't being held up. I always get my burger Papa-style w/o onions but I think next time, I'll try a modified Papa style. They have a spicy Papa sauce. I want to try that. I think I'll try it with lettuce/tomato/grilled onions/grilled 'shrooms/spicy Papa sauce. Mmmm, looking forward to that for sure! Oh, and their root beer floats are super good. My husband tried an orange float and he said it was really good. Very creamsicle-y. They have something called a root beer freeze, which I can only assume is like a root beer slurpee. Since I like coca cola slurpees, I will try the freeze. The freeze also comes in orange, if you're interested in that. A&W is MmmmMmmmmGood! read more

I hadn't been there before so I went in to order, they were very friendly and when I asked about my egg allergy I got no questioning looks, they immediately pulled out a binder and looked stuff up for me. I got a cheeseburger and fries and that was one of the best burgers I had in a while, fries were nice a crispy. They even have grilled chicken tenders too, so I will be back! It is hard to find fast places to eat out with my food sensitivity and acid reflux. I was very impressed. Thank you all. read more

Love this place! Always a clean, friendly family favorite!! Way better than Steak and Shake!!!!

I have been to this location three times now and every time I have waited no less than 10 minutes in the drive-through, this is not fast food, appreciate the freshness but the service is horrible. The drive-through is always rude especially after waiting 12 minutes for a cheeseburger and hotdog. I will never be back!!! read more