I've visited Shake Shack in other cities and always thought everything was delish; for whatever reason, this location tends to have the greasiest tasting food... and not in a good way. My daughter loves the shakes (super thick) and cheese fries, and I still really enjoy the chicken nuggets - but the burgers have missed every time. This location also suffers with poor parking (a problem for the whole shopping center), so ordering ahead for pickup is a pain. Pro tip: drop your teen and loop to pick them up to avoid parking. read more

Great service and food. Recommended highly for a great burger and shake. All around good value and service.

GREAT juicy burgers, crispy fries, tasty grilled hot dog... and ok shakes. We get Shake Shack maybe once annually, and this place was very good again. The Cowboy BBQ Pickle Burger was so juicy... melts in your mouth. The fried pickle was underwhelming, a sit and the bun were a bit soggy. Otherwise it was satisfying! I recommend adding cherry peppere to any entree, as they are a tasty mild spice add-on. The hot dog was nicely grilled. Their lettuce "wraps" are very messy and not crunchy enough to hold form. It becomes more of a salad lol, but saves calories so oh well. I got the Banana Muffin/Oat shake and it was fine, but nothing I'd return for. Now I leave with a greasy queasy stomach and a bit of health-related regret... but the meal was good in the moment. Here's to eating Shake Shack again next year read more

Shake Shack Lexington - Hot Dog w/ Lettuce and Cherry Peppers - Fast Food Near Me - Lexington, Kentucky

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Shake Shack has always reminded me of Culver's, outside of the lack of abundant options on how the custard is served. I stopped in for their limited time Oreo/Waffle Shake and it was so delicious. The custard was smooth and the crunch of the additives was so satisfying. Service was prompt. I only waited 4 minutes for my food. I also grabbed a bacon burger and fries. Everything was great, the restaurant is on Fritz Farm shopping plaza so be prepared to park and walk over. They have indoor and outdoor seating, which is nice option should you want to people watch or enjoy the weather. read more

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I am so happy to have this in Lexington. My favorite food ever is the lettuce wrapped In and out. While this is a different joint, they also offer a lettuce wrap burger which is close for cravings satisfaction. It's is located at the Farm at Fritz. I love the outside yard and the order iPad. read more

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Excellent double cheeseburger, excellent fries, and a refreshing chocolate ice cream. Hit the spot as they say.. Took my order with a polite, friendly, and professional manner even though their were self-cashier stands. Bright location, clean And friendly employees asked me if everything was good. read more

We really enjoyed the quick service and the large open concept of this location. The restaurant is centered in the Fritz Farm and so many cute shops are all around it. While we waited for our food our kids enjoyed the outdoor family area while we sat by the water fountain waiting for our mobile order. The staff were welcoming when we came in to pick up the orders. We came here specifically for shakes and lemonades. This was by far the best lemonade! We always try lemonades at every chain or sit down and we truly felt these were most refreshing. We even came back the next day just for that! Overall I loved the ease of the app, prices felt a little higher than most fast food style places but we had a great experience and even came back a second time! read more

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Filthy. No more service; customer has to order Very slow. Touch screens are FILTHY! I'm guessing they never get cleaned. On top of all of that, they option for high tips Burgers are not good like they used to be. read more

This is easily a 5-star place. At this point, every time I'm in or through Lexington I go here. Part of me longs for this chain to move into Louisville but then part of me wants it to stay a treat when I'm down that way. The only thing that makes it 4 vs 5 is cost. With that being said, I cut out the fries/side when I go here(The fries are edible and I love that they aren't overly salted but they aren't anything I crave). I order a burger and shake... that keeps it cheap enough, but if you're someone who likes to eat your burger with a side, expect a 15-20 dollar bill. With just my burger and shake, I usually pay between 10-15. Maybe you don't need a shake but I encourage you to order one. *drools* A burger is a burger is a burger but when it comes to fast food, Shake Shack might just be royalty. Sometimes they have specials. When they do, I order those every time. This past summer, they had some kind of Carolina, fried pickles, bacon, and a few other things on a burger; PERFECTION! I hope it stays or comes back every summer. I always eat in so I can't speak to how well their food travels. I like the atmosphere. There are usually a few people eating in but while eating, there are always people coming in to pick up their meal and head out. Recently, they installed 3 or 4 terminals to order from. Other restaurants should take notes from Shake Shack because this is the way you make a self-serve point-of-sale terminal. And it limits my out-in-the-world people interactions... so that's always welcome. If you like burgers and shakes, go here! read more

Every time I've visited this location, the food has been top notch. The burger always tastes hot and fresh. I also feel like you can truly taste everything that goes into the cheeseburger. The ingredients complement each other so well. The service is fantastic and there is hardly ever much of a wait. As an added bonus, it's great to sit out in the open outdoor space. There are some top tier shops nearby as well. To top it all off, their shakes really finish off the meal. read more

Shake Shack Lexington - ShackBurgers and Cheese Fries - Fast Food Near Me - Lexington, Kentucky

Delicious bbq burger and bacon cheddar fries. I tried the campfire shake it was delicious. My wife's was good also. She got the oreo shake and liked mine more said the oreos tasted stale. read more

Shake Shack Lexington - Fast Food Near Me - Lexington, Kentucky

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Great place to eat! Fun environment and outside seating with yard games! I got fries, black and white shake, 2 patty bacon cheeseburger and a free avacado bacon cheeseburger for free! It was a burger month promo code! Got it all for $21.70! read more

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Maybe I came here in too excited, but I don't care, we don't have Shake Shacks in Jax, so I was excited when I saw there was a Shake Shack near my hotel. I opted to come here for lunch after I had a break in meetings. Upon entering I saw a huge menu. I love a good burger, and I love a burger that's thinner in nature...more like a smash burger versus a really big thick burger. I decided to get a double regular Shake Shack burger, a side of fries, and one of their seasonal milkshakes, a hot cocoa milkshake. When I was ready to order, I waited there a minute and then realized that you order at the kiosk versus someone taking your order. Once I placed my togo order I had a seat and waited. About 3-5 minutes later my meal was done. I headed back to my room. Once I opened up my meal, I was excited to see the burger was thin, the ends were a bit crispy, which I like and I dug in. It was delicious. It had the right amount of meat to bun ratio. I wish they had included the side of Shake Shack sauce like I requested at the time of ordering, but they didn't. The fries were OK. I'll be honest, they were fine, but I tend to like shoestring fries. My milkshake was delicious. It tasted like a chocolate milkshake, had some marshmallows on top and whipped cream and went well with the burger. read more

Love the automated ordering option, as well as mobile app ordering. There's vegetarian, vegan, and gluten free options. Having tons of food allergies, I love that I can order a burger on a gluten free bun, fries, and a dairy free shake. Clean, modern style and ample outdoor seating. read more

Shake Shack Lexington - Menu - Fast Food Near Me - Lexington, Kentucky

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food took a min to come out but oh boy was it worth it. hot fresh and delicious. will always come back

A great place to sit in the sun and grab a quick bite. Family friendly, fast and friendly service. The burgers are always a great choice and the monthly shake selections are also great. A great place to spend a lunch in the sun! read more

Shake Shack Lexington - Fast Food Near Me - Lexington, Kentucky

The food at Shake Shack in Lexington was OK, but most of the order was wrong. Instead of a double burger, I got a single, my sons sandwich was suppose to be chicken but got a burger instead. My wife's burger did not have the condiments asked for. The fries were cold as well. The bourbon shakes were correct but way too much bourbon in them to even finish. We had eaten at a Shake Shack in Tennessee and everything was good. Not sure I will chance another visit. read more

Came in here 55 mins before close. Not even greeted when I came up to the register. I greeted the employee! I ordered a root beer float along with my mom. The root beer float was 6.24. Extremely underwhelming. The root beer to ice cream ratio is laughable. The blob of ice cream was melted before I sat down. I also used the restroom, I couldn't even barely figure out how to turn on the lights and there was no toilet paper! The dust in there was also overwhelming. Too bad. Glad I didn't order any food. I saw fries sitting under the warmer for quite some time. My mom was so disappointed she requested a refund. The manager was very polite, offered to fix it and refunded my mom's money. read more

Shake Shack Lexington - 6.24 root beer float with a tiny blob of ice cream - Fast Food Near Me - Lexington, Kentucky

We went here for a short snack following a walk. The food was fine and the service was okay for a burger place. This was our first time at this national chain and it was a pleasant experience. read more

Edit edit : So I was able to take part in the shake online promotion by August 1st thanks to a few gals on the help email side. Their IT had to look into something. The shakes were good. It gets a star back. Edit: So I chimed in too quickly. I should state that the customer service is very unpredictable. I was able to get into the promotion IF (note the if) I placed an order for 4:30 p.m. at 11:30 a.m. One advert states that. Now, I will question the actual customer service. Why is this place shutting mobile orders and online down from 2-5 p.m. or as it approaches 5 p.m.? If the promotion states 2-5 p.m.; then YOU HAVE TO allow online to be on during those hours or else it is false advertising. It has to be accessible to customers, as an option. If not, there has to be a text sent out stating "for so and so reason, we are unable to take online orders at this time" or maybe just a "We are not participating." As an example, Penn Station had a similar promotion, but did not range the hours. So if one placed the order within an hour until 8 p.m.; you could not do it online. No fault there because you are allowing the customer to access the promotion up until one hour from closing time. -------------------------------------------------------------------------------------------------------------- The customer service at this location is horrible when it comes to ordering. They are not doing online and there is no way to reach anyone by phone. I had to reach out to corporate ( I almost always reach out to corporate instead of the franchise to make sure everything is standardized among the brand) to see why they would not be when they are doing a current BOGO shake promotion. They may lose a ton of business between today, August 1st and the 31st, if they decide not to pursue this promotion. read more

After seeing so much about Shake Shake, I decided to treat myself here one day this summer when I was sans child. (The whole day really was a treat -- I did some shopping and tried some new places without a my dear, whiny toddler!) Ordering is easy, the menu is displayed clearly and each item is separate. There are no combos. I think I got the cheapest thing I could -- a burger and fries for nearly $8.00. After being so used to fast food, it seemed pricey but I guess it isn't that bad, considering the area and the quality of the food. Friends, that burger. Was the best burger I had eaten in a long time. It arrived looking just like a photograph and tasted every bit amazing. The fries were good, too. I left stuffed and satisfied, with a slightly smaller wallet. read more

This place has awesome burgers and awesome fries. I really enjoyed my burger and fries from the shake shack. I wish we had a shake shack here in Louisville but we don't and they should bring one here because they would definitely get my money. read more

Love Shake Shack and love this location! Great service with food prepared freshly and timely. Clean and spacious places to sit both inside and outside. Ample room for toppings bar and water for water cup is easy to obtain. Everything here is delicious but vegan chocolate milkshake is the besssst! Also highly recommend double shack burger, cheese fries, chicken sandwich... okay yeah pretty much everything! read more

Finally tried the new black truffle burger!! There wasn't a strong truffle flavor but I appreciate that the burger didn't get overpowered. Shake Shack is always consistently good and their new truffle items are probably my favorite limited edition eats they've had. Also had to get one of their holiday shakes, Christmas Cookie tastes like those frosted soft sugar cookies that you either love or hate- unfortunately I hate them :c read more

Shake Shack Lexington - Black Truffle Burger SmokeShack®* Burger Bourbon Salted Honey Shake Christmas Cookie Shake - Fast Food Near Me - Lexington, Kentucky

Ok, I want to start by saying the cashier was super nice and helpful so I definitely don't want any negativity going toward her. My complaints: My burger, fries, and lemonade were $18! While the burger was tasty, it was not very large. The fries were unfortunately just regular crinkle fries. For $3 for a small fry, you would think they would be special. But you would tthink wrong. On to my lemonade, it was the best thing about the visit by far. I even got a refill before I left thanks to the nice cashier girl! read more

So I go in to the store, enter my order into a computer, have no "easy" way to select what is on the burger, the employee hands it to me and then I'm expected to tip?? Tipping is for service not just handing me a bag. This is out of hand. read more

Burger is very good but the place isn't clean inside or outside. It was so nice when it first opened and it's gone downhill so much. I prefer to take my burger home to eat now and only go there because my husband really likes the food. It is still tasty but going in there is not a very pleasant experience anymore read more

I was excited to try Shake Shack in Lexington, as I'm a fan from their NYC locations. I had the ShackBurger, fries and a chocolate concrete - I went all out being on holiday this week, so was ready to enjoy and dig in. The burger, fries and concrete were okay, nothing special on this visit, my brother's fiance was with me and she went with a burger and shake. On the weekends they have cornhole going on their lawn. This visit was okay, nothing special, had much better food at another location within the shopping center earlier in the day. read more

Shake Shack Lexington - Front of f restaurant & they play cornhole on the lawn on the weekends - Fast Food Near Me - Lexington, Kentucky

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Today was my first time trying a Shake Shack. The newness apparently has worn off here in Lexington. At 11:30 on a Wednesday there was no line and only about 5 patrons total. By the time I left there were about 20 people. I got the Hot Chicken sandwich which was very good. The outside was nice and crispy and it didn't have too much heat for me. They dust it with a cayenne blend that seasoned it just right for my taste. The slaw and pickles were fresh and crispy as well. I also ordered the cheese fries and they are very good as well. It took about 8 minutes to get my food which I didn't think was bad. I also want to thank the owners for my free Shake that I got for being Yelp Elite and downloading their app. read more

Shake Shack Lexington - Hot Chicken and Cheese Fries - Fast Food Near Me - Lexington, Kentucky

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The perfect burger. I don't know why it's rated only 4 stars. Maybe the price? You get what you pay for though. The meat is grass fed so it's quality. read more

Honestly no matter what city I'm in, Shake Shack always fail to disappoint! Now depending on how hungry I get, I either go for the single or double but I always get the bacon cheeseburger (without peppers because it's super spicy) with a side of their regular fries. The staff was super nice and you're now able to dine in, eat on the patio, or take food to go! Once I get my order, I always ask for extra shack sauce on the side at the counter. The shack sauce is similar to a big mac sauce taste (but better) in a chipotle mayo texture. They don't charge extra for sauces and aren't stingy about them which is great! Another great thing about this location, is that it's smack in the middle of the Summit! Great spot to enjoy a nice burger at with friends and family in the middle of shopping around under the sun! read more

Shake Shack Lexington - Menu - Fast Food Near Me - Lexington, Kentucky

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This is the second time I have came here to eat. Today I got the chick n shack and it was really delicious. I loved that it came with lettuce instead if a bun. If I could change anything about it, it would be that it was grilled chicken instead of fried. I needed protein today and that's what I got. My husband got the cheeseburger and fries. Honestly, he's hard to please and he gave it two thumbs up. The restaurant is in a really nice, up and coming area, it's always clean and the staff is always super friendly. What more could you ask for right? read more

Shake Shack Lexington - Bacon Cheese Fries - Fast Food Near Me - Lexington, Kentucky

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Best burgers in Lexington! The crinkle cut fries are good as well. There is in door and out door seating. We enjoyed sitting outside. The cost is a couple more dollars than fast food burger but definitely worth it. read more

I first encountered this Heaven on Earth burger joint in Las Vegas and again in Chicago, which was unfortunate since I am from KY and wasn't aware there was one near me until LOW AND BEHOLD I found out about the one in Lexington, KY. Now I'm from Louisville so it's about a 3 hr drive round trip, but let me tell you the Double SmokeShack Burger is worth the drive Every. Single. Time. The bun melts in your mouth, the patty is cooked to perfection, the chopped cherry peppers which give a little spicy kick, the perfectly cooked bacon, and OMG the ShackSauce. It all adds up to a flavor explosion and uncontested awesomeness that I have yet to experience at any other "fast food" burger place. Now, on to the prices. If you consider Shake Shack a fast food place then yes the prices are a bit high, but I think the food is absolutely worth it. I don't mind paying $7 for a burger if it's enjoyable and made well, and these burgers definitely are. I would recommend Shake Shack a millions over. The burger is just that good. read more

Shake Shack Lexington - Double SmokeShack Burger - Fast Food Near Me - Lexington, Kentucky

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Drove all the way from Louisville to come eat here and they did NOT disappoint. served very neatly and organized on a tray and was not just shoved on the tray, they took time to make it look nice. food was amazing. fries amazing. burger? Amazing. Definitely worth the hour and a half drive. Not only is the location perfect surrounded by shops and a very cool greenery front porch area, but they take time to make sure everything is super clean. Definitely a 10/10. read more

Since the first time I tried this chain in NYC I'm always motivated to come back and well I knew that during my time in Lexington I needed to stop there. The surrounding area of this place is just great to spend many hours, it is located near a plaza mall that has a lot of different stores however parking can be a little difficult to find very close because there are a lot of restaurants around. Now this burger chain is above most chains because their beef quality is better and their fries they have some condiment that makes not the usual side as in any place. That being said those things affects your price. For a man to be satisfied I believe you will have to spend around 15 dlls which will be a two patty burger with a side of fries (not included with burger price) I had the smoke shack and the bacon was very tasty but I didn't end up full. Now I think that in the whole area these are the b wt burgers to have! read more

The burger was perfect and so were the fries. Very clean inside. Perfect ending to a great cycle bar workout. It took a very long time to get my burger, though. The staff all seemed to be in a daze that morning. When when my buzzer went off to let me know my food was ready, my food wasn't ready for another 3 minutes. But everyone was very nice. The burger was worth the wait. read more

Shake Shack Lexington - Steakhouse Burger - Fast Food Near Me - Lexington, Kentucky

One of my favorite burger joints! I've tried Whataburger and In-N-Out and Shake Shack is my personal favorite. The sauce is not too overpowering, the bun is soft and a great texture. The patty is well cooked and doesn't feel too thick. You're already eating greasy food so the last thing I want it too feel like I ate a whole cow. The milkshakes are thick and creamy but I'm not a fan of the price point as you can see my shake was the price of a burger. The french fries are fried to perfection and the ideal texture of a crinkle cut. I got cheese on the side just so I can eat some fries undressed. I love that fact that they offer dog treats on the menu. Unfortunately, I've never had my dog with me so we've only gotten then dog biscuits but they offer a cold treat for those who bring their dogs with them. The location of this shack is at the Summit and it overlooks the turf court where people can lounge and sit by the fountain. A great outdoor patio on a beautiful day. We always eat here when we're in town! read more

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A good burger and fries. There were not many choices for toppings on the burger (only shake shack sauce, onions, pickles, lettuce and tomato). The food was good and hot, but the meal was a bit pricey for what you get. Update: This time, I decided to throw calories to the wind and try the Shake Stack, which is a cheeseburger with lettuce, tomato, and shack sauce topped with a fried cheese-stuffed mushroom. The burger was hot and tasty, and I liked the fried mushroom with the cheese in each bite. I still think the prices are high for a burger and fries, but I really enjoyed the specialty burger. read more

Shake Shack Lexington - Fast Food Near Me - Lexington, Kentucky

Burger was great, fries were great, pop was perfect too. Got two bacon doubles. Sorry I didn't get a picture of a food to share but a picture of me out front after enjoying a great meal is the next best thing. read more

Shake Shack Lexington - Me outside the building. - Fast Food Near Me - Lexington, Kentucky