Saying goodbye to my sweet Ollie at 18.5 years old was one of the hardest things I've ever faced…read more The team at Wine Country Veterinary Hospital met me with compassion, patience, and understanding every step of the way. I scheduled and canceled Ollie's euthanasia appointment four different times because I just wasn't ready, and they never once made me feel guilty or pressured. They even allowed me to arrive and then back out when I couldn't go through with it. That level of kindness and humanity is something I will never forget. When the time finally came, they gave Ollie such a peaceful, dignified passing, and gave me the space and support I needed. I also want pet owners to be aware that many veterinary clinics today are owned by VCA Animal Hospitals, which is part of Mars Corp. the same company behind well-known candy brands. Since that corporate takeover, many practices have become more expensive with vets and staff paid commissions on what procedures they sell! Wine Country Veterinary Hospital is independent and not owned by VCA/Mars, and it truly shows not only in their fair pricing, but in the genuine, heartfelt care they give. I am deeply grateful to have found a place that still puts compassion first. Thank you for helping me through one of the most painful moments of my life.

Another great visit with Dr Sheehy! He loves our cats and keeps them healthy! Thank you Dr Sheehy!!read more

I need to be a little more precise. After taking my dog to Pet Care where he was x-rayed and given…read moreproper diagnosis, I found out that Forestville missed the fact he has a hiatal hernia, colitis, which needed an antibiotic. He was very ill and my questions about antibiotic were met with condescension when I asked the vet about why they weren't prescribing antibiotic. Thank God Pet Care did and now he's getting better. He's on numerous meds for the hiatal hernia, which was causing him a great deal of pain and x-rays would have revealed. Forest Hills proposed treatment and estimate did not include an x-ray. My dog went through a week of suffering that was unnecessary. Just wanted to be a little more clear about why I left the first review. But it wasn't just the fact that he was misdiagnosed or symptoms ignored, or made no effort to diagnose, it was the fact that when i asked about it , I was treated with condescension and a statement ,"we don't use antibiotics for this" and from the Dr. about "how much money Dr Long made by selling the practice to VCA". I found those remarks to be inappropriate. She also asked me are you listening to me excuse me? You all weren't listening to me or my dog symptoms think about it.

VCA Forestville is great for taking your exotics too! Dr. Saksen is very knowledgable and…read moreaccessible when it comes to animal care. I have been taking my bunnies here for quite a while and while it is semi far for me to travel to, it's definitely worth the drive!

Update of previous review:…read more Dr. Lane performed the splenectomy on my beloved dog on Monday. When I arrived to pick her up Monday night (after hours to give her more time to recover from the anesthesia) Dr. Lane told me about the procedure and asked if I would like to see a picture of the removed spleen w/ tumor (I did). I was given thorough instructions for her care and numbers for several emergency hospitals as well as Dr. Lane's cell phone number in case my girl experienced distress during the night! The following day, Dr. Lane called to check on her progress (which was excellent) and asked that I bring her in for a physical exam on Friday. I brought her in and Dr. Lane checked her incision, which is healing beautifully, with no swelling, bruising or redness. I let Dr. Lane know that my pup is energetic and is showing no sign of discomfort. She gave me further instruction as to when she can resume limited walks and when she can return to normal activity. I could not be happier with this experience. Not only are these folks highly skilled, professional and compassionate, but their office charges are fully a third less than I was paying at her previous vet and the overall total for her surgery and care was significantly less than I would have paid at the other facility. If you are looking for a vet for your own beloved pet, this is the place!

They charged me $201.75 for a topical medicine for my cat that retails for $35. Also, when the…read moreassistant went to pick up my cat, my cat hiissed which was unusual, but this assistant had finger nails 2" long on every finger. When I first arrived in the waiting room the front door was wide open and the were checking out a small dog in the waiting room. The dog bolted out to the street and a chase insued. Not recommended.

I've used Dr. Alexander (and the other vets at Analy) for 10 years. I have 5 dogs and 3 cats who…read moreare there regularly. I have always found Dr. A. (and the other vets in the practice) extremely tuned in, open to clients' concerns, and focused on what's best for the animal. Also like her knowledgeable front office staff and vet techs. Happiest I've ever been with a vet practice in 30+ years of pet ownership.

My husband and I recently moved to Santa Rosa from the city and had to find a new vet for our two…read moredogs. After reviewing all our options we settled on W&W. The vet tech was great and so was the veterinarian. They were kind, gentle, and very accommodating to our two anxious pets.

A vet came to our house who is associated with this clinic; he sees pets that can't come in to the…read moreclinic for various reasons. In this case it was my very skittish rescue fat cat. Her name is Fur Elise but my son calls her "Fur Obese". The vet came with a truckload of vet stuff; he spent a good half hour with me before coming in to the house, talking about the cat issues and giving her a pill sedative so that he could examine her. He managed to corral her safely, wrap her in a cat blanket with a secure closure, and gave her an exam. He prescribed her some medications and gave me advice on feeding portions and types of cat food to consider. Very grateful for his thorough discussion with me. My cat is fine now, no longer vomitting, and has lost a little blubber.

The team at this veterinary office is absolutely amazing! I have two large bully breed dogs with…read morebad allergies, and they are always treated with so much love here. The staff is always friendly, welcoming, and helpful. The vet, Dr. Waldo, has always been great with my dogs as well. Never had an issue in the almost 3 years I've been going! I noticed some past 1-star reviews from people who don't seem to understand how busy a vet clinic gets, or who expect the staff to do things for them that them as pet owners should be willing to do themselves. This clinic gets busy because they are good at what they do. The staff works tirelessly and always prioritizes the animals. I will always recommend this place!

Dr Waldo and Staff are amazing! He is my regular vet for most things but he and his staff always…read moretry and go above and beyond to make sure my dogs are taken care of. I highly recommend this local veterinary clinic.

A big Women's History Month shout out to Dr. Basurto and her fab female team (Heidi, Adrienne, and…read moreLisa to name a few). We recently brought our pup in to be spayed - it was a routine procedure for their team but a stressful one for our pup and her people. The team put us at ease and took great care of our girl. They set us up for successful healing with meds and recommendations (yes to the Suitical recovery suit instead of a cone or donut around the neck!). And we're thrilled that the post-op healing is going smoothly. We're so thankful to have such a caring and compassionate Vet team so close to home! Thanks All!

Dave has been my family Vet since I was 3 years old. His compassion and expertise have been…read moreconsistently amazing over the 40 years I have been his client. We once had a dog tear her meninscus and PetCare (where we also have gone if it was a weekend) quoted us $4,000 for surgery. Dave said "Or you could give her pain pills and rest and see if she heals" She healed just fine. I trust this man with all of my animals. He knows intuitively when expensive measures are not necessary and when they are. When he went into semi-retirement, I was nervous about a new doctor. But I should have known he would choose someone so special to be his successor. Dr B is just as amazing and just as capable and the kindest human. I trust her completely. I feel so very lucky to have such a caring team for my animals. My cat was diagnosed with diabetes and Dr B helped us CURE HER of her diabetes. The empathy the staff has is unparalleled to any other Vet clinic I have been to. Thank you to all of you.

Update: To this day no acknowledgement of the fact it was her that chose to go forward with our…read moreappointment despite our request to reschedule because the sedatives hadn't had time to kick in for our dog Taz. Low and behold, on the very last day of the two year window to submit a claim against our homeowners insurance her lawyer submits a claim for $75,000 Displaying no prior urgency then submitting a claim at the last minute, given the California Veterinarians Rule, obvious negligence and zero concern for how this could affect us. Clearly Dr Foley is devoid a moral compass. The omission of facts, half-truths and mental gymnastics required to justify are all signs a moral compass is missing. A last minute money grab hedging a bet for a settlement knowing they wouldn't stand a chance in court is nothing more than a bottom feeder scam. Psychopaths are adept at mimicking displays of empathy. I sensed it, we mentioned it to one another and now wish we'd taken it more serious. Don't ignore the odd feeling you're conversing with a robot. The smiling images above are propaganda and the show of concern for your pets wellbeing is Oscar worthy. More like Dr Folly. Trust my pets wellbeing to a scammer, me thinks not.

So far so good, got a very professional phone call, set up an appointment, etc. Will update later.read more

I rarely leave negative reviews, but after losing my male eastern indigo snake, "Indica", I feel…read moreobligated to share my experience so other exotic pet owners can make an informed decision. I brought Indica to Animal Hospital of Sebastopol because I specifically wanted an experienced reptile veterinarian for a federally threatened species. Before scheduling, I asked how the urgent drop-off process worked and was told I would receive updates during the day regarding the doctor's findings and treatment recommendations. I also asked to make sure the vet felt comfortable treating a rare & valuable species. When I dropped him off, I explained that I work in healthcare as a medical receptionist and cannot answer phone calls while checking in patients. I specifically told the staff I would be available during my lunch break from 12:20-1:20 p.m. and asked that, outside of that window, they leave me a voicemail or send me a text if they needed anything. Instead, I received no communication at all. By around 4:15 p.m., I became worried enough to step away from work while a coworker covered my desk so I could call the hospital. I was placed on hold multiple times, transferred between staff members, and no one could tell me whether my snake had even been seen. My frustration was never that emergency patients came first. I understand triage. My frustration was the complete lack of communication despite being told I would receive updates and despite providing multiple ways to reach me. I was also charged for sexing my snake without anyone telling me beforehand there would be an additional fee. That charge was only removed after I questioned it. When I spoke with Dr. Annabelle, I repeatedly told her that I appreciated her fitting my snake into her schedule and understood emergency patients came first. I was never asking her to stop treating another patient. However, when I expressed concerns about the lack of communication and told her I did not believe this was simply a bad shed, I felt dismissed. The conversation focused on how she sees approximately 15 patients a day, that she couldn't interrupt anesthetized procedures for a stable snake, that this is how urgent drop-off appointments work, and that she texted me "when she could." The problem was that the text wasn't sent until after I had already called the hospital because I was worried and couldn't get answers from anyone. Afterward, I emailed the practice manager. The billing discrepancy was corrected, but I had to follow up separately just to obtain my snake's records. I was then told they felt I should seek another veterinary hospital. As Indica's condition worsened, I emailed Animal Hospital of Sebastopol again asking for medical guidance because Dr. Annabelle was the only veterinarian who had physically examined him. I explained that I had followed the treatment plan exactly and desperately needed to know whether what I was seeing was expected. That email was never answered. I ultimately had to make the heartbreaking decision to euthanize Indica. The day after he was gone, UC Davis called asking my permission to send his records to Animal Hospital of Sebastopol because AHOS had requested them. It was devastating to learn they had time to contact another veterinary hospital regarding my snake's case while never responding to my final plea for help. I later received a second opinion from UC Davis, where I was informed that the original diagnosis from Animal Hospital of Sebastopol was not the correct diagnosis, just as I had predicted. Based on my experience, I would never trust Animal Hospital of Sebastopol with another exotic animal. If you own an exotic pet and your instincts tell you something isn't right, don't be afraid to seek a second opinion. I only wish I had done so sooner.

I found this animal hospital bc this is the animal hospital the rescue I work with uses. I brought…read moremy foster puppy here with me a week ago. I love Sebastopol, the office is so cozy with trees all around it, a very peaceful pleasant setting. Right off the main road with a plentiful parking lot. The office was on the smaller side but not crowded at all. Most importantly the staff was great all very warm and friendly to my dog and me. Seemed knowledgeable, I really wouldn't know since I am not knowledgeable in veterinary medicine. We were in and out pretty quickly after a check up with some flea and heart worm meds and a follow up appointment for one more vaxx.

I couldn't wait to write this review. It is so well deserved. Dr.Capurro is truly an AMAZING soul…read more I was so impressed with her knowledge and her demeanor. She succeeded in diagnosing and treating my bulldog when the Veterinarian that I had been with for the past ten years failed. He was more concerned talking about his personal life than my dog. A week before the appointment, I wrote her a letter about my dog's issues. Not only did she read this letter, she was fully prepared and knew exactly what she had to do, which impressed me so much. I can't say enough about this lady and the staff at Township because my dog is so comfortable and happier now. I am so pleased

Brought my dog here after reading the positive reviews. So glad that I did. The receptionist and…read morestaff were very friendly. The facility is very clean. They seem very organized. My dog fell in bn love with Dr. Capurro. She explained things clearly. I don't know much of my dog's history since she was adopted and I wanted for the Vet to see her while my dog is healthy to set a level of what she is like. I felt that the the Vet listened to my concerns and answered my questions, there is ample seating and a responsive staff when I called for an appointment.