Amazing guy! I had Bob come over to rekey a new home I bought. I was somewhat confused as to which locks to change since I am planning to use this place for AirBnB. Bob gave me honest input including considering using combination padlock where I could change the combination remotely. We were joking that he was talking himself out of a job. But he didn't give me any hassle and didn't charge any fee. In fact, walked around the whole house giving me feedback on what I could do with the different doors and locks. What a great guy! Guess what? Next time I ever need something done involving a door and lock, I'm calling him first! read more

Great guy, fast and efficient! Came out in a timely manner and handled business like a real pro.

We got locked out of our apartment and Bob was truly a life saver. He was really quick to respond back to us with a really great quote and was able to get to us in a really short time! We will definitely be using him again any time we get locked out! read more

Quick, friendly and professional! Will definitely support this business again for future needs. His prices are very reasonable and competitive. read more

Gotta say. You need lock smith? This is the place you wanna call. Bob is by far the best locksmith I ever met. Friendly, profesional, and also great price read more

Customer Service & Value A+! We got our keys to our new home on a Thursday, called Bob and had an appointment the following day to re-key all of our locks. Excellent customer service and at a great price. I will be recommending him to friends and family! read more

Jason did a great job re-keying the locks on our house. Pricing was simple. I left a message with him after hours, and he still called back and came first thing the next day. He was quick and got the job done well! read more

With as many reviews Bob has, I can't reiterate that Bob is the locksmith guy to call in town. He works diligently to get the job done right and how you want it done. Bob definitely will try to help in the jobs that are more difficult, but won't hesitate to tell you up front if he can or cannot do something which is honestly the best thing a tradesperson can tell you. I don't know how many times I wished that other companies would just flat out say no they can't do a job rather than try, fail and still charge you. Thanks to Bob for his work and definitely will recommend and use Bob again on a job. read more

Got locked out of the bedroom on a Sunday afternoon and the keys were inside the bedroom. We tried to open it with credit cards etc. It obviously did not work. Called Bob and asked for a quote. He asked me to send a picture of the lock through text. He texted back right away with his quote which was extremely reasonable. Bob came within 30 minutes and unlocked the door in under 5 minutes. Super nice and really reasonable prices. I called another locksmith before Bob and he asked for double the price. Would definitely recommend his services! read more

Bob was friendly, responsive and professional every step of the way. I needed several locks re- keyed on a very short notice, and he was able to do that right away. He provided an estimate of the cost and honored it. I got a great deal for 6 re-keyed locks and 5 keys. He even fixed one of the doors that wouldn't shut properly as part of the deal! But most importantly, I was grateful to have an honorable, kind, and caring person help me in my time of need. I highly recommend Bob at A Better Cheaper LocLocksmith for all your locksmith needs. read more

The name of his company really says it all. Good prices, great service, reliable and available. Goes above and beyond (helped with an improperly drilled deadbolt we had). Used him a couple times and same great experience. read more

These guys rock! I had my locks changed from them 4 years ago at my old house and I was very pleased with their work that I had to contacted them again. Again, I called last minute to get my locks changed and Bob came over in less than 2 hours. All the locks changed within 15 mins. Well done! Their prices are the best in town too. BOB! You're such an awesome guy! Thank you so much for taking the time from your busy schedule to change my locks. You're very reliable, fast, and done a great job. read more

Bob came to repair a commercial door. He is extremely friendly and professional. He gave me several options on how to repair the door and we tackled it step by step starting from the least expensive option. Bob got the job done immediately and pricing was very affordable. I will definitely use his service again. Thank you Bob! read more

Bob is fast, professional, and available when I needed a lock change in a pinch. Affordable and in short the absolute best. I only yelp review when I have a perfect experience. You cannot go wrong with Bob. read more

Was able to re-key our house the same day as the request. Used hand tools so he didn't wake my daughter, was great!

Bob helped making the re-keying of our locks on 1st home simple and easy! He was prompt on arriving during our scheduled appt time, and was in and out quickly! We would highly recommended to all our friends and family. We hope to have Bob back soon, as we would like to re-key a couple more locks once we install our security doors. Great Customer Service! read more

I only spoke with Bob over the phone and didn't meet him at job site I can say he was responsive, he texts info concerning pricing and being the owner and only employee I was surprised I received same day service! My tenant said he did a wonderful job fixing the problem she was having After he was finished he texted me a detailed description of what he did. He did more than was asked and charged me the price he quoted before starting.... Bob is my new locksmith! Steve read more

Found him on Yelp, and I am SOOOO glad I went with him! Amazing service, he got here within the time he said he would get here, and he changed the locks quickly! Will definitely be using him again if I am ever in need of these services. I definitely recommend him and will refer him to my friends and family! Thanks again!! read more

Bob was stellar. He came out on 1 hour's notice and installed two new locks + doorknobs in under 45 minutes. Add to that it was a Sunday, his prices were very reasonable, and he offered tips on how to secure my home while he was working. I know who I'm calling the next time I need a locksmith. read more

This company is a joke...honestly people. Look at my profile and my many reviews...most are positive and I really put effort and thought into these reviews. I called this company the week of October 7th to change the locks on a new house I just purchased. They were nice on the phone and set up an appointment for the same day! I was very happy and they even said I got unlimited keys since I found the on yelp! I had to leave work early to get there and met the nice guy to check the locks. He was very nice, but couldn't change the lock because he didn't have the tool he needed. He wasn't in his truck and even mentioned that today was his day off, but he came to do it since they were busy. He told me he or Bob, the owner would be back later that day around 6 to complete the job. He even said I could get a discount for the trouble. I thanked him and he left. Later that day, no one called or showed up. I called the number repeatedly and no one answered or even returned my call the following day to any of my numerous voice messages. The following week, I was able to finally get someone to answer from my work number and explained the situation to him. He apologized and gave me what was supposed to be "Bob's number." He made an appointment for that afternoon and said Bob would be out to do it and it would probably be free for all the trouble I went through. He also told me the guy who came to my house "the large bald guy as he said it" was fired the same day and he never turned in any work orders, which is why no one came to my house! Later that day, to my surprise, Bob didn't show up or answer any calls. No returned call from my voice messages either AND the person who answered "bob's number" said I had the wrong number. I had my wife call from her work and they answered with no problem. They set up an appointment for last Friday, October 19th at 5:00 PM. Again, got off work early to meet them there and they still DID NOT SHOW UP or CALL or ANSWER any Calls! To this day, they still will not answer my calls from my cell or work number. Customer service is the easiest thing for a business and the fact that this company does not value their customers say's a lot. I would love for Bob or someone to please contact me to try and explain this. I have read other reviews and saw the made up excuses they have given others with this same situation. I encourage you to do the same. read more

This is the first time I have ever faced such a worst service from anyone else. I made appointment with these guys for 3 times and they never turned up once(I was fool to try 3 times with the same guy). And all the 3 times he even didn't pickup the phone at the appointment time. It's not worth spending any more time for this guy read more

I found A Better Cheaper Locksmith here on Yelp while searching late one evening for someone to rekey the home that we just purchased as quickly as possible. Bob was able to schedule us the next day and explained that the only reason that he couldn't come right then was because he was already on a job. He arrived on time and it took him less than an hour to redo all of our locks and make all of our keys as well! He was extremely personable and professional and did an excellent job. He also provided some recommendations for other security updates and options for us to consider as well. If you're looking for a locksmith I could not recommend A Better Cheaper Locksmith more highly. The provided excellent service for an amazing price! read more

A Better Cheaper Locksmith is great and my husband and I would recommend them to our family and friends. Bob was able to come to our new home the day we called and rekey all of our locks in a very timely manner. It took less than an hour for him to complete the entire job and provided us with the new keys. Bob was also very personable and suggested a few security options for our new home. We would do business with A Better Cheaper Locksmith and Bob again! read more

I don't normally write reviews regarding the businesses that I use, but in this case I will make an exception because this guy, Bob, of A Better Cheaper Locksmith, deserves to be known about- versus the shady practices that goes with other locksmith companies, in the online search for a locksmith. I was on the phone for sometime, as I searched for a locksmith, and I experienced it all. The other companies will 'quote' you a price to make them look legit, but when they come to your place, they will tell you a much higher price, besides the 'service' fee just for coming out. I understand the expenses of a business, but I can sense that they mark up the prices quite a bit. The other companies only care about getting the money in, whereas you can tell that Bob's intentions are just to get your life back on track after you got locked out and at a price that is probably half of what the other guys charge. When I called him, he was at my home within 30 minutes. He was professional, courteous, and extremely knowlegeable in his business. I created him in my address book and will definately recommend him to everyone. read more

Bob was... 1. Friendly - there was comfortable small talk between him and my boyfriend and I 2. Respectful - he took off his shoes upon entering in the house :) 3. Flexible and on time - I called him at 6p.m. and he told me he would be at my place between 7-8p.m. (he showed up between that hour) 4.Experienced and efficient - he finished doing 2 locks and 4 keys within 20 minutes Don't have to take my word for it, try giving Bob a call yourself. read more

Wow ok, I have never been so impressed with a company before. I had to have my locks changed due to theft a few months ago, through a different company. I forgot to give my dog sitter the new key, so when she came over to take care of the animals, I got a call saying her key didn't work. I really didn't want to cancel a three day trip and get back in the car as soon as we had arrived, so I looked up lock-smiths who were still open at 6pm and found these guys. I called and explained my crazy lady situation and asked if they could help. They had some understandable hesitations but they did the job, got her a copy of the key, and didn't charge me for having to pick through a security door. I hope to never be in this situation again, but if I am, I would call these guys. read more

I locked myself out of the room and Bob showed up in 35 mins after I called him and unlocked my door super fast. He literally saved my day. He's a really sweet guy and is great as his job. read more

Bob did a great job rekeying my new house. His customer service was great and he was always good with communication. He is honest from the beginning and there are no surprises on pricing when he does the work. I would highly recommend him! read more

I called Bob for locksmith service because I saw he received the highest rating on yelp in the Sacramento area. I was not disappointed. fee: flat rate, no hidden charges, very competitive price professional service: took great care with our doors, no scratches, locksmith service performed as promised customer service: Bob was about half hour late to our set time because he ran late from the previous appointment which was understandable. He called to let me know he was going to be late and apologized for it which I appreciated. After he finished I asked what he would charge for additional keys besides the 2 included in the service He offered to give me 2 more keys free of charge to make up for him being late which was a pleasant surprise. On his way out he noticed my garage opener and offered to help me reprogram it free of charge. Then he gave me some home security tips which I really appreciated. Now I can see why he was late because he goes above and beyond his contractual duties to help out his clients. The yelp reviews weren't wrong, I would highly recommend Bob to anyone looking for a locksmith in the greater Sacramento region and would gladly call him again if I need to. read more

First time using a locksmith. We only needed 3 deadbolts rekeyed for our new home. Our first appointment was missed and we called several other locksmiths that night expecting to go with someone else however we learned there price was half that of the competition and decided to give there another try. We called the next day and felt they recovered very well for missing the appointment. They took $10 off there already "way lower than anyone else" quote and offered to give us as many keys as we needed at no additional charge to make things right. I really liked that I was able to text them the address and our contact information. The service went smooth and was very quick. They even flipped one of the deadbolts right side up at no additional charge. I will definitely recommend and use Bob and Brian again. read more

Bob was AWESOME! I called in the afternoon and he was available to come change my locks that same day. He changed my locks in 10 minutes. Very quick and very professional. I looked all over the place for an affordable locksmith and came across his yelp and im so glad i did! I will be calling him for future lock issues! read more

I usually don't re-key anything that much because I always thought it would be too expensive. I had a friend who took care of it for me this one time but he still charge me because I know it's business. I finally gave Bob a try and he totally took me by surprise. He is not only way cheaper then my friend he works overtime for you:) He gave me extra keys for meeting me up late and it was done very quickly too. I usually pay $150 for a re-key but with Bob it's ONE THIRD the price! Talk about making it affordable for peace of mind, is it worth it? OF COURSE! With this economy it is good to know someone who is really honest to do this kind of business. Bob is definitely someone I can refer to my closest family and friends. Thank you Bob for 5 STAR SERVICE! read more

Came and was professional knowledgable and patient.. Explained my new locks to me and id definitely recommend... Great work at a fair price.

I lost my mail key and was informed that I need a locksmith to replace the keys. I gave this company a call and the guy on the phone was very friendly and informed me that it would cost me $50 for everything. I had my mailbox lock change and replaced with 2 set of new keys by Robert today. Robert was courteous and friendly. It took him such a short time to change the lock, which I was very surprised. I was very satisfied with the service and highly recommend them. Other Pros: accept credit cards, receive a receipt via email, locksmith comes out on the same day you call them. read more

Bob came out immediately and helped me re-key 6 locks for a better price than anyone else I contacted for a quote. Thanks!

Bob Rocks! He was quick, professional, friendly, considerate, trustworthy, understanding, and helpful. And, omg, affordable! Thank you Bob! read more

We recently moved and needed to change the locks on our doors. I turned to Yelp to find a decently priced locksmith and after a few calls, Bob/A Better Cheaper Locksmith was by far the best deal. I called Bob in early December and he was able to to come out to the house that same day. He was a bit late due to traffic (I think almost an hour), but apologized profusely and didn't charge us for his service. He changed the locks on 3 of our doors and provided great advice on getting additional locks for more security. Bob advised us to buy locks at Home Depot which he said he would install for us another day. We got the locks and called him to set up a time for him to come-- and still haven't been able to get him over. Bob did leave my husband a message after we called him a few times, stating that his father had passed away and he would need some time before coming out. We were very understanding about this and held off on finding a new locksmith, as we appreciated Bob's work and wanted to keep working with him. However, it is now February and still no word from Bob. We still have the locks he advised us to buy and have not gone with another locksmith. Bob, hope you are doing okay and we hope to have you out sometime... read more

Few things that matter: 1. Cost. Cheapest, I've used several now that I've locked myself out a few times. Don't search around for price quotes, just use then. 2. Time. I called at 9.30 pm. He was here by 10 pm at night when no one else would come this late. Lifesaver. 3. Quality. Everyone else I've used before just unlocked the apt and let me in. This is the only person to check and made sure that my id matches my address. Which it does not, so he asked for mail as proof. Only person that did that, everyone did checked my id, but no one realized or cared that my address didn't match. 4. Appearance. I'm not expecting anyone to come in a full on tux or anything, but he showed up well dressed. One guy that came before showed me crack for days and smelled of b.o., we all know it, crack kills. Don't do crack, call this guy! 5. Customer Service. Super duper nice guy, done. I hope I never lock myself out again, but if I ever do, I got this guy on speed dial. read more

I came across Bob on Yelp because I was in a bind over the weekend and had to have someone come out as soon as possible. I started with the company who re-keyed my house originally and the guy I spoke with was going to charge close to $200 to re-key two locks. So i went to Yelp, found Bob, and long story short I had 7 locks re-keyed 3 1/2 hours later for $60! I was absolutely floored. He was great from start to finish, from how quick he responded, to the care taken as worked through my house, and of course the cost. I work in a trade business and I have a bunch of his cards to refer to my customers when needed. Call Bob NOW! read more

Owner Bob Parnell is now our Go To Guy for all locksmith needs! Coordinating home repair estimates is like pulling teeth for me, so when I finally called for estimate on 3 doors with different repairs needed, I was happy Bob was able to come over the next day. He immediately identified the problem, gave sound advice on what was needed now versus what was ideal in the long run. I appreciated that he asked pertinent questions to gauge our needs as homeowners. I felt the estimate was accurately and honestly explained and very fairly priced, so we asked Bob to do the job. He fixed our locks in a timely manner, made us 4 extra keys, and just charged us his flat rate. I'm impressed by Bob's expertise and personable service, and he's definitely earned our trust and loyalty. In fact we referred Bob to a friend that same day and added him to our contacts of trusted machinists, mechanics and repairmen. He's not just a cheaper, better locksmith -- Bob Parnell's a trustworthy man with myriad solid skills! read more