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    A-C Air Care

    3.9 (9 reviews)
    Open 7:30 am - 3:00 pm

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    10 years ago

    Highly recommend! If I could give 6 + stars I would. Came within a half hour after my call. Very professional and efficient.

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    HVAC Direct Heating & Cooling

    HVAC Direct Heating & Cooling

    4.7
    (119 reviews)

    One of my two AC condenser units that cooled our bedrooms and loft stopped working last night in…read morethe midst of a heat wave right before the July 4th holidays. Thankfully our other AC kept working so we all slept in the living room while we waited for the morning to come to call around for HVAC companies that could come ASAP. HVAC Direct was the first company I contacted and Scott came within an hour of the call and got to work right away. And within an hour he diagnosed and fixed the problem (luckily just a shot capacitor) at what I thought was a reasonable price. Scott was super professional and friendly without being pushy with any additional products to sell. He also checked our other working unit just about of precaution. So grateful he was able to come and fix things so fast on the eve before a long weekend in the midst of a heatwave. Would def recommend HVAC Direct again to anyone and would use their business again!

    My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

    Rocky HVAC

    Rocky HVAC

    3.8
    (13 reviews)

    Our AC stopped working last week. Contacted Rocky HVAC. The rep came out the next day. He was very…read morehonest and helpful to explain our options. We got a great deal on a whole new HVAC system. It came with a 10 year warranty on labor and parts,most others only offered 2 years on parts and 1 year on labor. We got a money off from BGE and next years taxes too to really help cover the costs. The installers showed up early. They were very professional and helpful. They did a great job with the installation. They went above and beyond,they fixed things that we didn't even have to ask them to fix. Rocky HVAC made the whole experience better than I thought it would be.

    The HVAC installation itself was done well, and I was satisfied with the work performed by the…read moreinstallation technician. My concern is with how the required county inspection was handled by the owner. I was charged an additional $500 for the inspection, even though the county's actual permit and inspection fees are less than half that amount. The explanation was that the additional charge covered scheduling the inspection and having someone present, which I was willing to accept. However, the person they sent arrived late, was not the installer, and did not appear familiar with the installation. When the inspector asked questions, he was unable to provide useful answers. Considering the amount charged, I expected someone knowledgeable about the job to attend and properly represent the company. I raised these concerns directly with the owner, but instead of acknowledging the poor handling of the inspection or taking responsibility for the situation, he avoided addressing the issue. Because the inspection charge and arrangements came directly from the owner, the experience left me feeling that the additional cost was not handled transparently or professionally. These are the types of business practices that prevent me from becoming a repeat customer, despite the installation itself being completed well. I recommend that anyone hiring this company confirm in writing whether permits and inspections are included in the original quote, the exact amount of any additional charges, and who will attend the inspection.

    A-C Air Care - hvac - Updated August 2026

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