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    Baltimore Heating & Cooling

    4.0 (8 reviews)
    Open Open 24 hours

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    Response time

    7 hours

    Response rate

    40%

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    Services - Baltimore Heating & Cooling

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    9 More Services

    Fire heating system installation

    Fire heating system repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Heating stove installation

    Fireplace insert repair

    Water heater installation

    Water heater repair

    Baltimore Heating & Cooling Photos

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    3 years ago

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    5 years ago

    LJ was great! He replaced my AC and furnace quickly and for a reasonable price. He is very busy but I highly recommend!!

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    3 years ago

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    12 years ago

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    Ask the Community - Baltimore Heating & Cooling

    Alpha Heating & Air Conditioning

    Alpha Heating & Air Conditioning

    4.1
    (8 reviews)

    Incredibly prompt in answering the emergency call and coming to my house. Even volunteered to come…read moreback the next day - Saturday- to check on the ac unit. Highly recommend. Very reasonable rates.

    I have an AC issue. I also have home owner warranty insurance. When I made my claim, and paid my…read moredeductible. A technician was promptly sent out. The technician was very professional and did a great job of finding the issue. I have no problem with him. I have a problem with the lack of response. The tech had to turn off my unit and wait for the compressor to thaw. This was fine. The tech showed me the frozen compressor and explained why the unit needed to be turned off. The tech then advised they would return the following business day to check the compressor and recharge the unit. Inconvenient, but necessary. I took an emergency day off work, because I knew the tech would need access to the property. I tried to call, to determine an approximate time the tech would be sent out. I got an answer and the person on the phone advised me; They were unable to submit the repair order due to technical difficulties at the home warranty office. I called to confirm, it was true. The home warranty company said they were calling for support. They also said to call Alpha Heating and Air Condition, to confirm they submitted the repair authorization request. I waited, I called Alpha Heating & Air Conditioning. I was told my repair authorization was in process, and I would receive a call in a few minutes. I thought this was great. I never got a call back, even after leaving a message. I needed to take another day off at this point. Which makes me look bad. I did it though. the next day I called AHAC. I was sent to the AI receptionist. I left a message. I got no response. I called the home warranty company. They answered promptly. They sent an urgent e-mail. No response. I checked my email, no response. I called the home warranty company again. They called AHAC on the phone this time. They answered, said they were swamped. I was told to wait. I waited almost 24 hours. No response. I finally told my home warranty I wanted a new company. I understand being overworked. I understand being swamped. What I don't understand is the lack of response. It turns out no repair authorization was even attempted. Consumers have lives and obligations, as well as contractors and business owners. It is a common tenant of good business to not waist someone's time. My time was wasted, luckily due to the understanding of the warranty company. My money wont be wasted. All I wanted was a phone call to setup a time for the repair. I guess I didn't deserve that kind of respect.

    Baltimore Heating & Cooling - fireplace - Updated July 2026

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