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    A/C Climate Controls

    5.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

    Services - A/C Climate Controls

    HVAC system repair

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    Tom's Quality Comfort Air & Heat

    Tom's Quality Comfort Air & Heat

    4.7
    (24 reviews)

    Tom's Quality Comfort Air & Heat has serviced, repaired, and replaced HVAC System. They are…read moreresponsive and reasonable. It is nice to be able to call and speak to a human being very quickly and get quick answers or service.

    For years after Tom's installed our HVACs they had issues. Refilling freon every 3 months, pressure…read moreissues, leaks, etc. After more than a year of attempting to ascertain the derivation of the issues, we were advised to rip out the sheetrock from floor to ceiling (where the HVAC lines were located) in the hopes of figuring out a reason for the issues. What was found: 1. Our 5 ton mandated by manufacturer's instructions a 1-1/8" copper supply line. Tom's installed 1-1/8" from the condenser to just inside the outside wall of the house. Once inside the bottom of the wall - Tom's cut the 1-1/8" and crimped 7/8" copper from there up the wall for more than 16' into the attic - to a location just before it came through the floor to the unit in the attic. At that location, Tom's cut the copper again - and installed 1-1/8" to the attic units. So - 1-1/8" to just inside the wall, then 7/8" up the wall to the attic, then 1-1/8" from just inside the attic floor to the units. Had we not cut out a 2' wide x 10' high wall of sheetrock of our laundry room wall - we never would have known and would have continued to experience issues that were costing us thousands of dollars. The copper entry lines into both condensers were not only crimped to go from 7/8" in the wall to the proper 1-1/8" at the outside condensers, but the copper lines at the condensers were crimped together with trash pieces, i.e., 5-6 separate copper pieces less than 4-5" each were patched / crimped together. All of the above not only against manufacturer's instructions, but also against code with some of their deceit hidden inside walls. 2. The coils that Tom's installed for our home were KNOWINGLY recalled for coil leak issues. He installed them anyway. We ended up paying thousands to replace them less than 2 years after moving in. 3. Tom's piggybacked the electrical supply to the 4 ton condenser via the 5 ton condenser. 4. Tom's did not use protective grommets for the wiring - so you can see from the photos what occurred after mere months. Once we replaced the entire crimped/patched run of copper - uninterrupted from the outside condensers to the attic, installed a separate electrical supply for the 4 ton unit, installed grommets as well as replaced the coils - all issues ceased. Tens of thousands of dollars to fix/replace Tom's faulty work after paying Tom's almost $30,000. Pay to have an independent inspector (NOT a City inspector) check all of Tom's work. Better yet - don't use him.

    A/C Climate Controls - hvac - Updated June 2026

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