Came in to get my new baby, Patches, neutered. We took him in, a stray from our backyard. I have never had a male cat before so I did not know how urgent it would be to get him neutered. He smelled awful and peed on my blanket and I knew we had to get him neutered that same day. We originally went to the animal shelter's clinic, but they couldn't squeeze us in. So, after several calls to animal hospitals and veterinary offices, and several rude ladies telling us "You need an appointment at least a month in advance to get a cat neutered anywhere" we finally called A Cat Hospital and they didn't even give us any condescending remarks or a run around on the phone. The lady who answered the phone said "Of course, we should be able to squeeze you in today!" and the price was fair so we decided to run over. Patches was with them for a few hours, came out acting relatively normal (a little drugged, of course)! We have not had any problems since. Only marked off a star because I found it weird that the nurse came in to review the procedure with us instead of the doctor. I would have appreciated meeting the doctor and hearing about how Patches did, directly from the doctor. read more

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We have multiple cats and we REFUSE to take them anywhere else! A Cat Hospital in Henderson has the nicest staff and they take the best care of our precious cats. I couldn't say enough good things about this Cat Hospital. Thank You A Cat Hospital! read more

I take both of my kitties here. Milo and Millieveryone is very caring. The vets provide excellent assessments, treatment plans and care. As a nurse, I know what good care looks like. My pets are my family and I am always pleased with the care my boys receive. I recommend A Cat Hospital. Every single provider there is outstanding read more

A Cat Hospital - Veterinarians Near Me - Henderson, Nevada

Took my two cats here to get a checkup and updated shots. As a new customer, I got a 2 for 1 deal on the $55 exam part. Nice! In and out in about 40 minutes. Everyone was super nice and friendly. Our vet was new from Louisiana, and very kind. I'm so bad with names, but thank you! I was going to get grooming but that was a bit expensive. Chose to look elsewhere. No complaints with this office. I had stopped in a month before inquiring on prices and was helped right away. read more

Horrible experience I just had but let me start with this....I am so sorry for not reading all the reviews last year when I chose this place... just read that they are declawing...horrible.... how can you say you love and care for cats and do that?!? Fortunately last year when I went first time for a shave of my cat everything was alright but this time unbelievable ....my cat has to be put under in order to get shaved so first of all they are forcing you to accept a blood test to see liver and kidney function...well...I understood that even that I think everyone knows their own pet considering that you are with them every day and night of their life and you can see if there will be something wrong so last year I didn't ask but this time I asked for a copy of the test result...I got I piece of paper with a hand wrong of some numbers and when I asked where is the real test result they told me that they don't have one, they told me that the machine prints out a little receipt and they put the number in the file and throw it away after....weird for me but I let go....I got home and he was alright til second day when he started to run like crazy around the room trying to hide and crying and growling ....I went to him and tried to pet him and he was super nervous ....he loves me to rub his belly but when I tried he screens and jumped to bite me and run away from me trueing to hide somewhere .....I left him alone...he has his own room for the fact that I got a dog and they are not getting along yet... next day I went again and was the same and then I realized that something went wrong at the vet remembering also that he was super nervous when I picked him up which last year wasn't so I tried again to rub his belly to look everywhere to see if there was any cuts from shaving and guess what....I discovered that whomever shaved him, he/she SHAVED HIS NIPLES OFF.....can you believe this...they are bloody red, the upper 2 when I pass my finger over you can't feel the Mille and the lower ones are more inflamed and when I passed my finger over I could feel they were dry and almost to fall off so this was the reason he would not let me touch his belly and rub it, he was in pain so I sent an email with pictures and then I called next day....I was frustrated so I got got aging into the fact that I didn't receive the rear test result and now to be told that actually it's a machine which gives them an electronic result and there is no paper, so where is the truth?!? When I asked for what I paid an extra 160$ for the test and not having a result the nurse told me that there was no actual blood test just a pre-op machine, why they didn't tell me all this from the start, when they say blood test you expect a test result paper as we do from the labs, anyway....I asked her how that happened, how they could go over his nipples with the machine, I didn't pay 309$ to have his nipples shaved, unbelievable ....so...the nurse told me that she will pass everything to the owner and they will find a way to help me and when I asked how can they help she said to give me some cream for him....REALLY?!?!?!???? I said....I don't want that type of help...I paid over 300$ for what?!? to have my cat mutilated and in pain???????? They should apologies and offer my money back would have been the right thing to do but NO....I haven't got a response to my email or a call from the owner or a doctor or anyone so....all they care is about money and not for pets at all....when you become a vet you should know how to handle any of cats, dogs, some are aggressive when they get there because they are scared , they are innocent souls which they need this type of care because they are alive and not dolls but it's so sad to see that the vets do not care at all about pets....I'm wondering if they will do the same with their own pets if that have some or just with ours which we are paying sooooooooo much for their services and sometime you ending to lose them and they take no responsibility for it...they still blame you....I'm saying that because my cat was physically abused at another place I was taking him and he got so sick in their hospital and I was treated as was my fault and and sent home to let him die because they wouldn't want to treat him and he got an illness for life and I told to this place doctor last year everything it happened to my cat and I showed her pictures and she seemed touched and I thought I found the right place to take him when it need but I was so wrong ...SAD.... I think all of us in here which we had such bad experiences we should make complains to the Veterinary Board Commission and hopefully they will look into their business and everything they are doing wrong and make them pay for it....someone has to do something about all this places which are ripping us of but they don't care about all this innocent souls.... My apologies for the long review but I am so upset and frustrated .... read more

I was really pleased with the care my baby Wyatt received from this place! I called in frantically because I hadn't seen my cat use the litter box in over a day, thinking the worst, I knew this could be turn into a very urgent matter. I was able to make an appointment for that same day only an hour or so from when I called. When I got there staff was friendly and we were in a room immediately. Dr. Anna came in soon after and examined Wyatt, I was told they were prepared for doing the procedure if they needed to. Luckily he did not need that, and was given meds and we came back the next day to get a urinalysis. Wyatt's care seemed important to Dr. Anna and the staff, they have now called twice to check up on Wyatt and how he is doing at home. Also, during this whole process I had a lot of questions, that Dr. Anna gladly answered. I've gained a lot of cat knowledge from this experience. This will be where I take Wyatt from now on! And possibly moving our other cat's care here in the future. Thank you A Cat Hospital! read more

A Cat Hospital - Wyatt at A Cat Hospital - Veterinarians Near Me - Henderson, Nevada

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I took my cat, francisco, to A Cat Hospital after being attacked by our neighbors dog and the lady there said to keep a better eye on our cat and they were very rude. That's when we took francisco elsewhere while still crying. read more

It is hard to find a good vet in vegas but thisvplace did a fantastic job with my cat and they were super friendly

Went here for the first time for my kitties annual check ups and I gotta say I left near tears and upset. I met with Dr. Zamorow who talked down to me, belittled me and acted like I was wasting her time during the entire 10min visit. She even rolled her eyes and sighed at me when I requested more info about whether we should run a test that was always run by my previous vet should happen or not. Her entire attitude is about shutting you up and down and getting out of the treatment room so a nurse can come talk with you about money. It was really uncomfortable. To make this all worse I asked specifically about when test results would be back and she said she would call with results. I called today and they said she doesn't work for FOUR MORE DAYS. WTF? No. Just no. This is not the type of vet I'm used to nor the sign of a good vet practice. read more

Every other time I've brought my cats here it has been 10/10 service. The reason I'm giving them 3 stars is based off of one experience I had with them but in my opinion 3 stars is being kind of generous. I called them regarding one of my cats whose face is swollen, has been having diarrhea, and vomiting. I'm met with the response of telling me sorry we can't take him today we have no openings and emergency vets don't open until 6. Also, we're closed for the weekend so we wouldn't be able to do anything until Monday so I hope he gets better. To me it was sort of a oh well too bad hopefully he doesn't have any life threatening issues type of response. Disappointing and honestly disturbing to be so nonchalant to a worried customer. read more

they recommended me to do a $200 test for her infection or whatever, they called today to say oops my bad we don't know what happened but the sample we took wasn't useable !!!!!!!!!!!!!! what the heck man, are yal gonna refund me ???? yal didn't give me answers because yal messed up with the sample so no testing was done no answers were given now we don't know whether her medicine is working to combat the bacteria that was inside of her !!! what kind of establishment do yal be running!!! very useless place to else where please all you've ever hear from this place is " i don't know , i think, i'm not sure " yal are the experts yal are the ones who went to school to be veterinarians, not me, so give me answers give me results and stop saying idk or i think , i paid yal so give me answers read more

I just wanted to stop by and say thank you A Cat Hospital. I'm sitting here a year and some change later looking at my cat alive and well all thanks to them. Dr. Trish and the staff that worked so closely with me and my Huey were always so kind and so patient and did everything they could for my little guy. I'm so grateful. I went to different hospitals and was told I should euthanize him after they saw his injuries (broken pelvis and unable to poop) but Dr. T and her staff did everything they could for my little guy and he's a live and well today. Pets are truly so special and near to our hearts and they truly understand that. THANK YOU! read more

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I'll start by saying I should have known not to go here from their phone message promoting declawing! Barbaric and no vet who cares about cats would offer such a service unless it was medically necessary FOR THE CAT! Beyond that, I made appointments to have my cats rabies shots and health certificates done prior to my relocation to Hawaii. When I made the appointments they acted like they knew the process and requirements. A few appointments in it was clear they had no clue! I had to repeat the requirements several times and basically had to guide them through the process. A process that is extremely expensive mind you. I made my final appointment and once again had to inform the staff of the requirements. They then call me the MORNING of my freaking appointment to try to tell me they can't do the health certificate! For some bull crap reason that wasn't even true! The vet tech I spoke with not only had zero clue as to what she was talking about, but she was INCREDIBLY RUDE! I tried to give her government websites and phone numbers so she could verify what I was saying but miss know it all refused, spoke down to me, and refused to let me speak with the actual vet. I had to get my pet moving service to call them to finally get the vet to check herself and what do you know, THEY WERE WRONG! I kept my appointment as there wasn't any other vet available on such short notice, and I didn't even get an apology! The know it all vet tech actually tried to back peddle on what she said on the phone and still wanted to die on her stupidity hill! Don't take your beloved pets here! They are overpriced and undereducated! ***Pretty terrible response! The only complication was everyone's lack of knowledge and willingness to listen. read more

Took my kitty here a few weeks back and I love it here. My doctor is the sweetest and I receive great care !

This is the only vet place for our cats. One of our fur babies (Rizzo) passed away this month and we could not asked for a better treatment, help, and compassion from all the vets and staff of A Cat Hospital. They took care of her until after she passed. Highly skilled folks plus super kind veterinary practice- we can always use this kind of place in the valley for our cats. read more

A Cat Hospital - Rizzo - Veterinarians Near Me - Henderson, Nevada

I took my cats here last year and it was affordable and the vet was nice. This year it's a different story. The prices have doubled. The vet is different. They no longer have the donation box out front for cats in need. My quote for work was crazy. We will go elsewhere. read more

I just moved to Henderson and my previous vet was in the northwest area. My 6 year old, Tate, had mats everywhere and he wouldn't let anybody touch them. We had to get him sedated and the mats shaved off. The staff is filled with friendly and informative people, and the building is designed so cute! Tate is a chunky boy so the lion cut is hilarious on him. He's so adorable and he's loving the comfort he has now. read more

A Cat Hospital - after - Veterinarians Near Me - Henderson, Nevada

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This place was amazing. All the ladies and Doctor were great. Positive attitude, kind, respectful and they all had a big smile. They helped me out with my cat getting neutered. They gave me all the info i needed and they answered all my questions. Very professional and a clean work place. I will definitely be coming back. Thank you ladies! Happy holidays Sheryl and Rodney read more

This vet is so bizarre. I dk where to even begin! At times they are great& at other times, shamefully miserable. Just a weird place. Very hit& miss. Ultimately, their inconsistency is maddening. read more

I really wish Trish A. Would take the time to address the seriously problematic aspects of her business as well as she responds to customer complaints on Yelp. Maybe if she listened to the complaints, which are legit, she could actually improve her veterinary clinic. If there is nothing wrong with your cats and you are basically having well-care visits there is no issue. I have been bringing my cats to A Cat Hospital since 2007. They do not have a clue who I am, or who my cats are. I've seen Dr. Heather Z. every time unless there is a reason I can't and I have never had any reason to complain about anything regarding her care. I referred my daughter to them with her cat. Suddenly my account disappeared and my daughter became the parent to three cats - mine and hers. My phone number disappeared as well. They call my daughter in regards to my cats. I have talked to the rude people at the reception desk multiple times about it and basically nothing can be done about it. "Well you have the same last name." So if my name was Smith I would really be in a bind! This is the very least of my issues and complaints but the ineptitude starting at the front and continuing on is very real. I recently brought my beloved cat in because he is ill and $900 later I have no action plan on how to proceed from here, no clear explanation of what I should be doing for him going forward, and no phone call to schedule further diagnostics as I was told I would have. It's Friday - we went in on Tuesday. This is unacceptable. I am given devastating news and then NOTHING. The reason I take my cats here is because of the presumed individual attention and care of a small practice like this one. But it is the absolute opposite of that. It is impersonal at the very least, incompetent at its worst. The tests are outrageously expensive and they are unable to tell me anything whatsoever - there is no purpose in getting them other than to pad this business' bottom line. I am now going to find my beautiful baby a vet who actually feels his life is valuable enough to fight for. He deserves to spend whatever time he has left comfortable and cared for. read more

Shalimar, our 19yo kitty has taken a turn for the worse. Not eating or drinking, lost some weight and appears to have lost the use of her left leg. She can barely move, we know she is dying and don't want her to suffer. And so we called "A cat Hospital"; probably the most expensive place in town, because (a) they love cats (their words, not mine) and (b) no dogs barking and growling to add stress to Shalimar's life. We explained all this to the receptionist and made an appointment for 5pm (the soonest they had). We arrived on time, explained everything AGAIN to the front desk staff and were immediately taken back to one of the exam rooms. So far, so good. About then it hit us that this was the end of the road for poor Shalimar. She has been with us for 18 years and we were there to put her on the fast train to kitty heaven. I got choked up. My wife is bawling and all around us, it's business as usual for the medical staff. AN HOUR AND SIX MINUTES LATER, in walks the vet tech, happy as can be with no idea of why we were there or even which cat they were seeing. No apology or even acknowledgement of the time we had spent waiting. She proceeded to ask me the same things I had already explained twice and when I asked why the other staff I explained this to could not be bothered to write anything down, she got a little snarky and had me know "I'm writing it down now". She spent all of 4 minutes with us and then announced "I'm going to get the doctor". TWENTY-TWO MINUTES LATER we walked out in disgust, taking our sick kitty with us. During the hour and a half that we sat in that room with my wife crying her eyes out, we never saw a doctor - just the snippy vet tech who made it all too clear that she could not have cared less. There was no compassion, either for us or our beloved pet; only apathy and neglect. Actions speak louder than words and while they claim to care about your pets, I can offer no evidence to support that claim. They are expensive, they are slow and they really don't seem to care all that much - although to be fair, they did seem to care that we got mad and left, so there's that. We will not be going back and if you love your pets as we love ours, you won't either. read more

Brought my Maine coon for a lion shave and we can't be happier! He's happier and we couldn't ask for better care! read more

A Cat Hospital - 3 year old Maine Coon, Male. Lion Shave - Veterinarians Near Me - Henderson, Nevada

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Best of expertise and care. We have tried another vet and it's thanks to Dr Trish that we finally got to the bottom of our cat's health issues. If you have a cat I t pays to get the best possible expertise. The to us is the Cat Hospital. read more

I'd originally had pretty good experiences with them. I first brought one of my cats in to figure out what her allergies were. A year later she was peeing blood and they ran a million tests, thousands of dollars later, to find bladder stones. They required surgery. Days after her surgery they made me purchase food from them that was primarily corn based - her biggest allergy. She was violently throwing up for four days and they could not "figure it out." I was in an out for two weeks before she had any relief. Oh, to top it all off - they declaw. A completely inhumane, outdated, painful, and disgusting practice. I will not support a place that still does this - regardless of all the lies they tell you on their website that says it's done safely. read more

Took our cat here for his vaccinations and dental exam and a second time for a cleaning and two teeth extractions. Overall great experience and Dr. Zamzow is great. Enjoy how straight to the point she is and tells you all your options and possible things to anticipate. I was extra nervous since this is our first time having our cat under anesthesia but overall everything went well and would recommend other cats to come here. read more

I called A Cat Hospital after having a bad experience with Stephanie Animal Hospital. The receptionist was extremely understanding and professional. I made the personal decision to have my kitten declawed. The day of the procedure I brought my lil lady in and the staff was super sweet to her and to me. They called me after the procedure to let me know that my baby was resting and that everything had gone well. When I picked her up the following day, the Vet thoroughly explained the aftercare instructions. It has been two days since the surgery and one day since she came home the receptionist just called me a few hours ago to check on Sabrina's recovery;that is above and beyond customer service! Sabrina was safe and cared for while in the care of the amazing staff at A Cat Hospital. They will be my go to for all of my pet care needs going forward. P.S. It is refreshing to find an animal hospital that does not perpetuate the negative, exaggerated, unscientific propaganda surrounding the declaw procedure. I made the decision that worked for me, my family, and my expensive furnishings. People really should learn to mind their own business and stop attempting to force personal beliefs on the masses (I'm talking to you Stephanie Animal Hospital!) read more

Dr. Heather Zamzow is the ONLY vet we trust with our 16-year-old cats. She is cool, compassionate, and gives careful explanations and options. If you're uninsured, care for older cats is not inexpensive wherever you go. But being given balanced overview and options has helped me make sensible decisions. She is a great vet I have referred other cat people to. read more

I couldn't go on without tanking the girls and Dr Ana for their kindness and support during a difficult time for us when my cat Linda had to cross the rainbow bridge, their sympathy meant a lot, having the time to say goodbye meant the world to me and having her kind attitude showed that they care. My only suggestion is to provide pet owners with a memory of their pet a paw print clay or something for the last moment even a little jar to have their hair and whiskers, but overall thank you read more

A Cat Hospital - forever in my heart - Veterinarians Near Me - Henderson, Nevada

My cats are my life so when someone doesn't care and messes with that it's a problem. I looked up a Cat Hospital because the website said it specializes in vomiting and kitty care, it also stated that they could tell you what you needed without doing too much. I took my 9 month old kitten Yoshi to this cat hospital because I thought he would get the best care possible but boy was I mistaken. When you walk in it's nice. Pictures of rescued kittens and the receptionist, Gabby, was pleasant and showed us to one of the rooms. We waited about an hour after our appointment time because the "doctor" was running behind with the previous appointment. He comes in and weights our cat. Doesn't say if it's good or not but you know whatever maybe it's not important. I tell him he has a slight ear infection in his right ear and he says he can flush it and then he did nothing about it. He feels the stomach but feels nothing but says he has a slight fever. He left and a lady came in with a laundry list of all the tests and X-rays that the "doctor" recommended and it came to about $400 with the X-ray along being $200. While me and my boyfriend were talking about it we didn't think the X-ray was necessary and the nurse said to us "If you don't get the X-ray your cat could die" so what could we do. We said do it. And they took our Yoshi to a back room where we could not go and did everything to him in less than a half an hour. She brought him back in and he wasn't wide eyed or scared and he didn't have the signature lump when they give fluids to make sure they don't get dehydrated. I didn't think of it at the time because I just wanted him better and I've always trusted doctors. Anyway. The "doctor" says to feed him after an hour and he should be golden. We gave him all the medicine and he'll be fine. I asked if he needed a prescription and he was like no we gave him the shots he's good. We go home and wait 3 hours because better safe than sorry. I feed Yoshi like two bites of food and not even 5 minutes later he throws it up. We call the place back and tell them that $400 has done nothing to make our cat better and what do they suggest more X-rays, blood work and keeping him overnight. And we asked if that didn't work what was next and they couldn't give an answer they wanted us to pay $500 more for nothing. Don't say you specialize in something if all you're going to do is that darts and see what sticks. I'm sure this place is a great hotel and a great place to get stray cats, but for the hospital part you are better of going to petsmart at least some of them know what they are talking about. If you love your cat please do not go here and go thru what I did. If you just need a check up sure, but anything more seriously please stay away if you want your cat to get better and stay alive. read more

Super cute vet. They really made my cat feel safe. My cat can get really grumpy sometimes and everyone here was able to handle him.

Do not recommend this place at all. Seriously don't take your cat here unless you want to get ripped off like I did. I brought my 9 month old cat here because he's been throwing up and I spent $400 on X-rays and random shots given to my cat by Dr. McAllister who so called believed that it would be the solution to my cats problem. I get home and feed my cat three hours later only to see him throw his food up almost instantly. I called back to let them know what was going on only for them to tell me they want more X-rays and to run other tests that would cost way more money and if it came inconclusive I would basically swallow that additional charge for nothing. I'm sure these are nice people but they don't know a thing about actually taking care of animals even tho on the website it states that they specialize in cats throwing up. read more

Great customer service, excellent care of my cat who had a spa day! The front staff were very nice and I plan on returning with my cat.

I would heavily advise NOT to bring your cat here. I brought my cat in for an exam, because she clearly has an infection. Dr. Zamzow did not listen to anything I told her about my cat and how her behavior is signaling that she is sick. She talked down to my boyfriend and I, and belittled us throughout the entire appointment. I paid $93 for her to tell me to add a third litter box to my house for her. When I returned home, my cat used her litter box but hopped out of it crying from pain because she clearly has an infection in her private region. She has never done that before, and is clearly worse after her appointment. They also took her to the back room without telling me what they were going to do, and I could hear my cat crying and screaming from the room we were in. The doctor was not kind nor understanding, and did nothing to help my cat. I would never return here. I have been coming here for years, but these new vets are absolutely horrible. Don't put your cat at risk by seeing this doctor, she thinks she knows your pet better than you do. When I called to explain that my cat clearly is worse now and needs medication, they told me that I shouldn't come back if i'm going to "insult" the vets. I was talked down to the whole entire time, and now they are basically refusing to help my cat or refund my money. NEVER come here. I am beyond pissed off. Never been disrespected like this before, let alone by "professionals." read more

Dr McAllister, the Vet Techs, and the Secretary staff were all very kind and patient with me and my grouchy kitty. I appreciate their calmness while gently restraining my unruly fur-baby in order to give her her annual examination and vaccinations. I also appreciate Dr McAllister taking the time to talk to me about my other pet and about various pet insurances as well. Thank you A Cat Hospital! read more

A Cat Hospital - If looks could kill! Cat Hospital staff were very gentle with my grouchy kitty. - Veterinarians Near Me - Henderson, Nevada

A Cat Hospital has been with my cat and I since I adopted her from the NSPCA. Dr. McAllister is professional, caring and works so well with my cat. Always listens to my concerns about my cat's health and always makes me feel apart of my cat's health plan. Dr. Allister has taken care of my cat Lucky from the beginning to the end. He helped me through a difficult time when we found out my kitty's health was declining. He gave informative information and compassionate care. He has always treated me and my cat with the utmost respect. The front office staff is always friendly, willing to help, cares deeply about all of their clients. Thank you so much to everyone at this office for your love, compassion, and condolences. I was floored when I received their loving card in the mail in regards to my cat's passing. It made me feel like my cat and family were more than just another set of clients. Thank you again for everything and when the time comes when I adopt another cat, this will be my first choice of health care for my pet. Thank you again for all the love and care you have provided for "Lucky" 2003-2018. read more

A Cat Hospital - Lucky 2003-2018 - Veterinarians Near Me - Henderson, Nevada

First time client today. So happy we found A Cat Hospital on Yelp. I was able to get a same day appointment. Dr. Trish was wonderful. She was welcoming, very easy to communicate with & gave my kitty a thorough exam. Izzy felt comfortable too which was very important. Fair prices. Extremely happy with our visit today. Doreen was so nice & welcoming as well. Definitely found our new cat veterinarian. read more

I wouldn't come here if you want good treatment for your pet and yourself. We had been coming here for a few years but when our vet of choice left, I feel like it's gone completely downhill. We scheduled our cat a teeth cleaning and called a few times to make sure we were good to go. Came by to drop him off early and they don't even see him on the schedule. She tells me they will fit him in. .I asked if they were busy because I didn't want a rush job, she said no they only have 3 procedures. I even had to go back to the office after leaving as I noticed she didn't even offer me IV Fluids, I always do that for my cat. Later they call me to get him at 5-I literally sat in the waiting room for an hour and a half because she said they were waiting for a room for me,. I asked an hour in to the wait about how much longer and the girl snapped at me and said well we did fit you in. Yeah for my appointment that you told me you couldn't find because your computers were not right for the past week. . And she was rude upon checking out, didn't even ask about scheduling the follow up visit. No sorry you had to wait. No have a nice day. She was a real gem. Stay away from here. I see other people are having the same issues as I'm reading through here. read more

Dr. Villagran was very rude to my elderly mother. One of the assistants appeared to be pregnant and my mother, being of the generation where you ask a question about or comment on the happiness that comes with having a baby, she did so. To her surprise the woman was not pregnant. The assistant stated she was not pregnant and left. When Dr Villagran came into the room she immediately began to ream my mother about the incident, giving her a royal tongue lashing. My mother acknowledged her mistake, apologized, and stated she would never assume someone was pregnant or comment about it again. And yet, despite the acknowledgment of her misjudgment and her sincere apology, Dr Villagran CONTINUED to berate my elderly mother, over and over, who at this point was so upset she left feeling really demoralized. Even though this veterinary hospital is close to her home and it is difficult for her to get out, she will never go there again. read more

Scary old lady runs and owns the place. Out of touch with modern medical concepts and treatments. I'm a physician and sort of have a good idea how things are supposed to work in an office. First let's say it's an old rundown shop in a dying stripmall. Gives off a bad vibe from the start. They don't have that Veterinary technicians there which are the equivalent of a nurse in human medicine but rather veterinary assistants which is the equivalent of a nurses aide. Way down on the totem pole. Brought a cat in for a routine physical. Nothing wrong with him. No medical problems in other words just a yearly physical exam. Noticed when I walked in there were several people standing outside of the treatment rooms that were obviously pet owners with their hands on their hips angrily wondering where the veterinarian is. She over books. That's a money making scheme. Book 10 patients an hour when really you should only be booking three. Any primary care physician needs to spend at least 15 to 20 minutes with the patient minimum but then of course that reduces the income so many unscrupulous physicians will overbook spend three minutes with the patient and roll out into the next treatment room. So I came in for a yearly physical and she comes in the room and spends maybe three minutes in there and states that she's going to do a bunch of blood work on him which normally is a couple hundred dollars so I said sure go ahead do it. Anyway another strange thing is she takes the cat out of the treatment room and brings him back to the "back area of the office" where patients can not see inside. Veterinarians in the 12 years I've had cats perform the physical in front of the patient's owner check the heart checked the lungs check the teeth and then give you their assessment. So I'm not sure where that she did even a cursory physical exam on him or not. There's no way to tell because she disappeared into this back room so to speak. Anyway long story short she comes back in a couple of minutes later and doesn't review the physical exam with me at all. In other words she doesn't say I checked his heart and lungs and they sound okay and I checked his teeth and they're in good shape. Nothing, she didn't say a word about the physical exam. Anyway I checked out and then got to the front desk and the bill was $1050. In medicine you "always" review charges with the patient before providing treatment, that's called informed consent. She skipped that part just did whatever she wanted to do to build up the bill and then she hides in the back as you check out and pay the $1050. Anyway I paid then left and expected to get a phone call from the veterinarian to review the results of the blood work at least expect that much courtesy. She never called me. She just blew me off completely took the money and I had to call That office Over the next week and a half, maybe 10 to 15 phone calls ask "why isn't she calling me back with the results"? I got some girl on the phone, this veterinary assistant that said I'll go over them with you it looks like the cats doing fine do you have any other questions? If you can believe it, that's how the review of the testing went. Not reviewed by the physician but by the office girl. So I ended up paying $1000 plus and not getting any communication from the veterinarian on the results of the blood work and x-rays that she took. Nothing no communication. Zero. It's so bad that I had to have the records transferred to another vet clinic where I'm going to have to pay them to review the results of the blood work and the x-rays, if you can believe it. If this is not enough to keep you away from this provider than I don't know what is. Also you'll notice a lot of one star reviews with her responses back to the patient contradicting what they are saying. My advice is believe the reviews, don't believe the responses from the provider or merchant. Especially if there are many one star reviews which is the case here. That's just a way to cover and make themselves look better. read more

Initially there was a communication issue with regards to a price quote for bloodwork, but Jen called me and worked with me on a resolution which was really nice of her. Would likely use again read more

A Cat Hospital - Veterinarians Near Me - Henderson, Nevada