I've been working with Chris and his team for a few years now. I've used them for regular boiler…read moremaintenance, installation and maintenance of faucets, updating some bath fixtures and a few other things. FPH&G is always really communicative, gets back to me promptly, cares about my experiences, comes when they say they will, is efficient with the work, does quality work and treats me, my family and my home with total respect. Their pricing is fair and upfront. Today, one of the associates Nick even contacted the manufacturer to get an item replaced for me under warranty and then showed me how to install it myself so that he doesn't have to come back and I can save some money. That's the kind of thing that makes me recommend Chris, Nick and FPH&G to everyone. Strongly recommend them.

This is the second time we've used Franklin Plumbing and Heating after getting very good…read morerecommendations from friends and I found excellent customer service, beginning with the owner Chris Henry who responded quickly and communicated well. He even helped with a warrantee to cover an expensive piece of the faucet and hardware we needed replaced and his pleasant crew was at our house the day after it was received, and fixed it quickly and efficiently. We give him 5 stars and would give him 10 if we could! Sue & Charlie Gravina

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Excellent plumber! This was our first time calling Coakley and they were fast, reasonably priced,…read moreand responsive. So the reviews were spot on here. He fixed two clogged drains and replaced a disposal super fast and without any mess. We're very happy everything is working now and we can enjoy the holiday season! Thank you for great customer service and quality work. Highly recommend.

Jim was prompt and professional. They used top quality products. Prompt & professional with fair…read morepricing. I will use him again for my plumbing needs.

He came fast, assessed, left and promised to come back the next day. Only thing is, he didn't. At…read morefirst he said that his schedule was open the next day so I could just set a time for him but when I was trying to set a time, communication became difficult and then nonexistent. He had many excuses and then never picked up the phone. Don't hire him.

This gentleman is a great plumber. But, more than that, he's a really good person. I would highly…read morerecommend him to anyone in need of a professional to handle any plumbing-related problem or project. I had a cable installer come to my house today at around 4:30pm. He went down into the basement to check some wiring and, when he came back up at around 4:45, he told me that there was water leaking down into the basement from my first-floor bathroom. I literally moved into this house yesterday, and it's my first house (I've been an apartment dweller my whole adult life), so I was freaked out and rather panicked about it because, for the first time, I couldn't simply call maintenance. This gentleman told me that he was finishing up a job but that he could come over after he was done. He arrived at 6:14, which is technically very much "after hours". He messed around with the toilet a bit and discovered that the toilet tank was leaking at the tank bolts. He said he just needed to tighten them up. But then they wouldn't come off and he had to cut them off, which took a while. Then he installed new tank bolts, complete with brand new washers, solving the problem completely. This man could have made up anything and I would have believed it in the worried state I was in. He could have talked me into a brand new toilet if he wanted to, he could have replaced things that didn't need replacing, he could have taken his sweet time about what he did do in order to pad the bill - but he did none of that! He was done with the project in about a half hour, start to finish. And his bill was only $125. For an emergency call after hours that is incredibly low. But this guy was clearly not looking to rip anybody off, but rather to make repeat customers out of us - which he definitely did! In fact, I only had about $90 in cash on me, but instead of making me use a credit card or write a check, he gladly just waited about 15 minutes for my wife to come home and then she gave him the remaining $30. And during that 15 minutes he told me all about the best places in town to get takeout, the best pizza place, the best Chinese food place, the best burger place, etc. And as someone who just moved to town, that information was truly appreciated. We plan to install a garbage disposal, replace our dishwasher, upgrade our toilets, install a gas clothes-dryer, and possibly get a new fridge with an icemaker and water in the door, all within the next 4-6 months, and we will definitely be calling this man for each of those projects!!

What can I say about Anne the Plumber? I am so happy with their integrity, knowledge and the level…read moreof service. The work was thoughtful, creative and expertly done. What is truly impressive is the time they spent with me explaining the nature of the plumbing problem and its solutions, even before the job began. From the beginning of the job to end, Anne the Plumber took meticulous care and I felt as if it were the most important project that they were doing that day. And, it was not a simple job, like a leaky faucet, it was a complicated job. They had to literally build piping for a washer and dryer that had no infrastructure already in place. The money I spent was worth every penny. I will only use Anne the Plumber for my own condo, and my building has used them as well, with excellent results.

Wanted to hire 'Anne the Plumber' to support local woman owned businesses…read more Sorry to say I am extremely underwhelmed with their work, and even less with their pricing. Specifically listed things I needed done. Leaky shower was not fixed, just recalked. They fixed a pipe in my flowerbed and replaced two spigots. Over $620... Asked him to tighten two faucets and he wanted to charge $225x2 to tighten two bolts. Will need to call in another plumber to fix shower. Will not use, nor recommend, this company.

Great interaction with the father and son team. I had a different company come out and they gave me…read morea ridiculous price with no assuring ETA (at least a few days with you hot water). They came out, quoted a fair price and got it done. Super easy.

Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

Replaced natural gas hot water heater w/ 40 gallon tank. Professional people, installation was well…read moredone. Some logistics issues with scheduling, but the service overshadows that.

If you need a trustworthy, reliable, responsive plumber and do not know who to call, call these…read moreguys! My parent's house suffered pipe bursts and I needed expertise and dedication. I lucked out when a family friend recommended Mike and his team. I could not be more thankful for or impressed with their quality of work and professionalism.