Things remembered is no longer in business at the malls. This was a great store for picking up that…read morespecial personalized gift.

Excellent food, great customer service !!! Makes you feel like family . Best Bartender by…read morefar...@Tann....

Dee was very attentive, knowledgeable and professional. Not only was she very helpful, she also did…read morean amazing job on engraving this board with no problem. She is a great asset to Things Remembered. Will definitely be back!

I've been using Things remembered for 30 years plus its always been a great but I picked up a order…read morea few hours ago and you let me down really let me down, I took 6 Zippo lighters to be engraved five for my employees and one very special one for myself the five for my employees were perfect the one I got as a tribute for my grandson I lost in June this one was special I was really looking forward to seeing this one, I made it 100% clear what I wanted the girl who helped me said she was doing the job herself and it would be done right, so I'm completely disappointed it was ruined, I wasn't offered a refund for the service but most of just really disappointed because I made it clear............ I wrote it on the form clear as day she acknowledged what I asked for

All sorts of nic naks to be engraved for special memories. I this place, idea, and services.read more

12.26.22 I want to compliment employee Thelmy at Riverside,…read moreCA location at 2280 GALLERIA AT TYLER RIVERSIDE, CA 92503 for exceptional customer service. She is very professional, attentive, courteous, friendly, patient and goes the extra mile for her customer: If her store doesn't have an item - Thelmy will search & aquire from another location keeps me from having to travel to multiple locations. My shopping experience is extremely pleasant and I have been a customer for over 15 years. The services I receive from the Riverside, CA location keeps me visiting Thrings Remembered for all my gift giving ideas especially at this location which is 45 miles from my home in Irvine, Ca and there is 2 locations near me but I travel out my way to shop at this location because of the superb quality of customer service. It is extra special that she knows me as a customer by name in person & speaking to her on the phone. I give Thelmy and the Riverside Store 10/10 stars. I will continue being a customer & referring others to Things Remembered for all their gift giving ideas. Sincerely, Yomiko Marshall

Jordan is an awesome employee. We enjoyed Fantastic service…read moreand unique products at amazing prices. I had a Last-minute service request, we needed a gift and engraving for an event that was last minute. Jordan was able to complete the request in a timely manner ahead of schedule. She also assisted us with the selection process and gave great advice on personalizing the gift. Jordan is knowledgeable, efficient, and expert at her job, She is an asset to the Things Remembered Company.

The assistant manager Sadie was amazing today! She went above and beyond to fix an issue with an…read moreonline order that was engraved and filled with an uneven layer of a wrong color. I called the company and the person on the phone told me that the issue can't be fixed because "the color is oil based and won't get off easily". So I decide to show up to this location anyway and Sadie removed the color easily and added the correct silver shade. I was so impressed and relieved as this is a bridal shower gift. She was so kind and fixed it in less than 10 minutes. Will order in person next time.

Located in Inland Center Mall…read more Came by to look for a graduation gift for my son. They have lovely choices, but didn't find something the right gift yet. Also, they have a Mother's Day display as well.

My sisters husband passed and we came here to have urns engraved, they were not very helpful or…read moreprofessional. First time we came in, they told us "sure we can engrave the urns!" Then we come a few days later to drop off the urns and they say "we can't engrave this brass urn because it will chip the paint..." okay fine so we get some plaques engraved to stick on the urn. They say "it should be ready tomorrow we will start on this right away!" ... two days pass then we don't hear from them... so I call to check on the order, the guy says "we haven't started the order I'm waiting for my manager so she can oversee because I have no idea what to do" and I'm like "can we please start this as soon as possible, the service is the day after tomorrow" and then they started as soon as I called, not before not after, despite saying they would take care of us as soon as possible. So they told us to come in 1-2 hours and the plaques would be ready. We came in 3 hrs later and they were rushing to finish. The plaques were stuck on kind of ugly, you can see the adhesive and it looks obvious and unprofessional. When I mentioned this the worker said "it's because we're rushing to stick these on". They even deviated from the original plan of plaque placement and had us purchase a stand to place one of the plaques on at the last minute. I wish that they would've taken time and care with my sister's husbands urns, but they didn't and she was too deep in grief to care. I would not recommend this place if you are grieving and need personal, special care.

Whoa! It's been 9 years since my last review; time for an update!…read more This is one of the few malls that's still thriving. After Sears closed, they tore it down and are now building a nice outdoor retail/dining area with some decent restaurants. I'm not sure why apartments taking over a mall parking lot are such a big deal, and not sure I would want to live that close to a major mall, but I assume they make money. The one they do is take up parking. Which is my only complaint. Parking here can be a pain. Whatever you do, never park in the parking garage next to Nordstrom's when it's busy. The cars backed up on the street can be insane, and the guys with the flags to control traffic seem to be there only to help pedestrians cross the road. The last time I tried to park there, we ended up on the very top, which was also full, and only got a spot because someone left. Parking behind the men's/houseware Macy's store used to be great, but then they locked those doors. During the holiday, parking is already bad enough, but with this expanded area, it's only going to get worse. Inside the mall, I do love the mix of stores. The food court has just enough variety to make most people happy. It's also a great mall for walking, especially if you end up parking far enough away from an entrance to earn some extra steps.

Overall, this is a nice indoor mall with a good variety of stores and plenty of places to eat. The…read moremall itself was clean, well-maintained, and easy to get around, making it a pleasant place to spend an afternoon. The only reason I'm giving four stars instead of five is because of an unfortunate experience at the Starbucks inside the mall. One of the employees was rude and dismissive toward someone using a wheelchair, which was disappointing to witness. Everyone deserves to be treated with respect, and I hope management addresses the importance of providing courteous and inclusive customer service. Aside from that experience, the rest of the mall was enjoyable, and the other employees I encountered were friendly. I'd still return to shop, but I hope the customer service at Starbucks improves.

You can't beat service like this. Personal, attentive, consistent…read more You have earned my business for life. As a mixologist, I need custom stencils built to a professional grade since my clients are spread throughout the 90210. I am quite impressed and will let my people know about your work.

I came in to order engraved wine glasses and was so happy with the service and cost. Gave me…read moresuggestion, ideas and quickly created a rough idea of what I was looking for. Got a proof within a couple of days, made a few tweaks with a quick proof return and finished product in a couple of days. They have lots of inventory or you can also bring in your own glasses if you choose. Highly recommend this vendor

This is the first year our company created awards for our top customers. Chris was very easy to…read morework with and super accommodating. He helped me chose the right shape and stay on budget. Our customers were thrilled with the awards...and we will now make this a yearly tradition. Great small business partner! TYC Americas

Had a great experience getting an engraving for a fantasy football trophy. Got a laser engraving…read moredone and it was completed a lot sooner than expected. There was a small error where the font size was bigger than the rest, but he offered to replace it free. I was in a rush so couldn't take him up on the offer, but I appreciate their service. I will go back next time I need some engravings done. I'd show a photo of the nice engraving except the fantasy football team names probably aren't appropriate for Yelp. :)