A husband and wife duo who are honest, efficient, considerate, and skilled. Justin and April are…read moreexceptional. April has a great sense of humor, and yet is skilled at scheduling and keeping in touch. Justin is super skilled at small engine repair. They were in and out quickly, on time, fixed my engine perfectly, and their prices were reasonable. They are booked, so be patient, but this is an amazing duo who are totally worth trusting with your engine repairs.

Justin was a nice friendly man. He said I'll have your snowblower up & running In 15 minutes!…read moreAlso ..Let me know to contact him if need be when he was leaving...He gave me a courtesy call letting me know that he was on his way. His price was fair... I wouldn't hesitate to call him for any small engine repair work I might need in the future. Truly a good experience for a change!

I could not get my echo weed wacker started, they emptied tank and put fresh fuel in, told me not…read moreto use cheap brand in can that I bought, no charge, and now after using fuel they sold me it works Great

I spent over $4,000 on a brand-new zero-turn mower from TERPSTRA'S. Two months later, the clutch…read morecompletely failed. I dropped the mower off for warranty service and also requested an oil change and blade sharpening. Nearly three weeks passed with absolutely no communication from the service department. No phone call, no update, no explanation. I had to call them to find out what was wrong with my own mower. When I finally spoke with Ron, the service manager, he was short, dismissive, and unwilling to answer my questions about why a major component would fail after only two months or whether I had any options for an exchange or refund. Then my husband called, and suddenly the mower was ready for pickup. The oil change and blade sharpening I requested were never done. The manager offered excuses instead of accountability, including telling me weekends "don't count" as part of the nearly three weeks they had my mower. I bought a brand-new mower because I have a large property and needed reliable equipment. Instead, I got a major mechanical failure after two months, weeks without my mower during peak mowing season, poor communication, and dismissive customer service. Spending over $4,000 apparently does not guarantee reliable equipment or basic customer service at TERPSTRA'S. I will take my business elsewhere and would not recommend their sales or service department.

To start Ken was very professional when I spoke with him over the phone about my requested service…read more Once I dropped my rider off it was just a couple of days when he phone stating that my requested service was completed and for a great price. It's been about a month and my rider is in great shape for the summer cutting season. Thanks Ken and his shop help, forgive me I forgot his name.

Ken was extremely nice and helped me load and unload my lawn mower . His turn around time on a…read moreholiday weekend was 2 days. I highly recommend his service.

When my mower failed to start, they came and picked it up. Even though they were saying two weeks…read morethey had it running within a week and got it back to me.

I got their Bradley 48" stander, I love the mower. Built like a tank, and climbs hills like a…read moregoat. I cannot get this sucker stuck where my garden tractor with locking differential normally would. Very comfortable platform, and it will mow that grass. I had an issue with the B&S engine on it, needed servicing, a warranty repair thing. I brought the mower to a local authorized Briggs repair center (Arlington Power Equipment), they were a joke! Held it for 10 days until they could get to it, then just did a quick looksee, nothing was repaired, they just totally left me hanging! So I contacted Bradley directly, they sent out their guy to come up here to pick up the mower. He haul it down to Bradley IL to their service center, they got it fixed and delivered back to me within a week. I'm quite happy with the mower and happy with the follow-up service.