I used to have a great appliance guy. He retired, so I had to find someone new when my dryer…read morestarted making odd noises. My sister recommended Terry's Service; really, if she can't find something wrong, there's nothing wrong to find. I called kinda late in the day, and got a call back from Colin the next morning. We set up an appointment for the following Monday afternoon. Colin arrived, got a listen to the dryer, removed some of the housing and... there were great gobs of compacted lint in the lint trap. (I clean the lint trap, but this was beyond what I could reach.) He cleaned it out, told me (when asked) how I could keep this clean myself, replaced a screw that held the trap in place (that screw was removed at installation some years back and for some reason never replaced). And he did a nice job of cleaning up the stuff he pulled out of the dryer. Problem solved. My dryer is humming along again, and I'm happy. His charges were reasonable, too, so I'm really happy.

Very professional and good diagnostics Fair pricing and…read moreextremely competent Honest, friendly. I use call them whenever one of my major appliances is giving me trouble

First time using them. Kenmore Dryer not Heating- Timer not working on Saturday came out within an…read moreHour. "SAM" had all the parts that were needed. Very Satisfied ! I will refer to my Family and Friends

My washer started malfunctioning. It sounded like it was out of balance every load and walked…read moreacross the floor. I'm not completely unhandy, and knew to make sure it was at least level and to make sure the clothes were distributed evenly. I called a couple repair companies. Most had nearly a week backlog. This company was able to come out within a day or two so I gave it a shot. This is why they get 2 stars. I was told a service call was approximately $70. A tech arrived. His card said Habib. He looked under the washer and insisted it wasn't level. I politely argued. He then ran a nearly empty load. Although it banged around more than usual, it didn't walk around, so he insisted it was fine and charged me $90 for adjusting the legs and telling me the transmission is leaking and isn't worth fixing. I did my laundry on the weekend like I always do. It banged and walked around like before the service call. No change. I tried calling twice, but they haven't answered. The tech told me it's not worth putting much money into, so I don't feel much pressure to have them come back. I cant see myself calling them again for another repair anyway.

Spoke to Mark. Asked him to take a look at a tenants ice maker. He asked about payment and I…read moreadvised we could pay over the phone once repairs are agreed on. He said he couldn't schedule it. Very unprofessional service. Asked to speak to the person that could schedule it and he advised he wasn't available. This company is not interested in doing the work they advertise.

He's a great repair man. Prompt, efficient, and reasonable rates. Honest and always available for…read moreservice.

Just want to Thank you Jabari, such a pleasure doing business with this young man He's very…read moreprofessional and polite you saved the evening for us... Thank you again Jabari..

If you are in need of a reliable black owned refrigerator repair business, I suggest you contact…read morethem today. They have great rates and they also sell used appliances as well if you are in need. Also please be aware that they do have a high request volume so you will need some patience with receiving a call back or actual service request time frame.

These people are very professional! I highly recommend using them for appliance repair. I have…read moreused them for multiple issues and they do a great job. They replaced the fan in my refrigerator, but it still wasn't cooling properly, so they came back and replaced the coil heater at cost and did not charge me labor or travel. Very thoughtful in order to have a satisfied customer!

I cannot recommend Jim-Co enough. Our dryer went out on us, I googled the problem, realized that I…read morecould not fix it. Called them up and they came out within the week (more about that later). The technician determined I had bad coils, which is what google told me, changed them and put everything back together. There was no way I would have been able to correctly re-assemble the dryer so the cost was well worth the wait time and the service itself. 2 weeks later the dryer is doing the same thing, I call, a couple of days later he comes out again and finds that one of my thermostats is broken, he repairs it free of charge and only charges me for the part. Jim-Co is literally a mom and pop operation. You call a landline phone and chances are you get an answering machine. The message tells you when they expect to have a break in service (it could be a week or so), you leave a message and they get back to you to schedule it. For the price, quality of work, and knowing I am supporting a local business - it is well worth the extra time I have to wait.

These folks are great. Friendly, reliable and reasonable. I highly recommend them!!read more

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Had Tony out 5/21. Looked at and diagnosed my issues with 2 dryers. Had to get parts. Didn't hear…read moreanything until june1 when I called him back. Forgot who I was and what I needed. He admitted he forgot about me but would get right on the parts. Ne er heard back from him. I would not recommend them for anything after this fiasco.

Bought a washer and dryer from this business and I've had it for almost a year now with no issues…read more They were very professional. The store is very clean. The products were very clean and presentable. The delivery was smooth and set up was smooth. I would recommend this place for affordable appliances.