This isn't the first time I've called Fit It. So when my dishwasher stopped working I called them…read moreagain. The power was completely out. Robert called me and said before I head out there could you confirm no power to the dishwasher. I said yes. He said could you go to the dishwasher and find the switch. He was clearly trying to save me from spending $ for something that would have just been a switch that got turned off. TBH, I had been staring at this switch behind my stove for the last couple of days and wondered if that was the answer, but was scared to mess with it being behind the stove. But sure enough it was the answer!! Thank you Robert for helping triage a very simple issue over the phone and saving me the $. This is why we call you guys all the time we need a hero!

The diagnosis which costs $85 is done over the phone. It wasn't even remotely correct. They require…read moreyour card to schedule an appointment. I've used them before in 2022 but they have really gone down hill since that time.

I spoke with Ray about setting up a service call for a refrigerator/freezer repair for not properly…read morecooling, he couldn't have been easier to talk to. The day of the appointment he called prior to coming, and as he troubleshot the situation he clearly explained every option and how things may have gotten that way. I was really impressed, and will definitely be using his business again and/or recommending for friends and family. A+

Hiring Ray was a waste of my time and money ($90 for inspection)! He came out to inspect my fridge…read moreand was not able to tell me what was wrong with it and kept guessing what the issue was. Told me he will reach out to manufacturer to get numbers for the parts (never did) and will order them. Second time he came to fix the fridge I found out he only ordered one part and not two as he was supposed to. He told me to contact the manufacturer asap to get number for the correct part so he could order it, mind you he doesn't have a professional place to get the parts and orders them on Amazon (told me parts from Amazon are not always reliable). I provided him with all the necessary info the next day and he confirmed he will order the part. After over a week of not hearing back I reached out to him to check on the status and got the following response "I do have the part I am so sorry I totally forgot I'll explain to you later...." I reached out to another service provided who was able to diagnose the issue within few minutes.

Edit: As you can tell by the business administrators absolutely unhinged response, the customer…read moreservice for Sanchez Appliance Repair is lacking any semblance of professionalism. Wild how for months there were only 2 reviews on this business, but after the business administrator was insanely rude and I let people on yelp know to be weary, suddenly there's 2 more 5 star reviews in just 8 hours (both of which are recently opened accounts)? Extremely dishonest business practices. Makes me wonder if any of the reviews are real. My mother doesn't have cancer, but thank you for proving you did not listen and have quadrupled down on poor customerservice because you were caught in a lie. You said one thing. Then you had 3 shifting excuses as to why you no longer had to honor what you said. But don't insult people and insinuate they'relooking for free services when that's not what's being said (see original text below). If you go with this business beware. I'm sure repairs are fine, but I don't know because I never got past the business administrator who is an expert at gaslighting in order to skirt responsibility. Original post: Told me it would be $50 for a service visit. They came, they were not able to fix it as they said they needed to order a part. I said no worries, and asked if the $50 would go towards repairs. They said yes. I followed up a month later and asked about repairs. They gave me a quote. I asked if the $50 would go towards the quote like they said it would. They said first--no, that I took too long to get back to them. I let them know we were never given a timeframe where we would lose the $50. They said "we never thought you'd take so long to get back" multiple times. Then they said no. The $50 is a service fee stated on yelp. Which is not what they said when they visited us. Then they said no and insinuated we were asking for them to do work for free and that other repairmen charge more. I said I wasn't asking for anything for free, and that other repairmen wrap their fee into the cost of the repair and that I was inquiring if they did the same. They just kept repeating all three talking points until they hung up on me. And then they tried to zelle me $50. Am not looking for free work. Am looking for an honest answer. If you don't roll the $50 into the cost of repairs then don't tell people you do. And if you have a time limit to hearing back from someone then tell people that. Don't be dishonest. Edit: The absolute lack of accountability is present in the business' response. They didn't respond to anything that I said and continued to repeat the same talking points. If you have a time limit on when people get back to you for repairs before their $50 is forfeit then you need to communicate that. Don't tell people one thing then decide because it's been too long for you that you won't honor what you said. Especially if that "too long" was never communicated to begin with. They also need to be honest as I have, on multiple occasions, let them know I am expecting nothing for free, so to continually insinuate I'm looking to get free work out of them when I have told them that I am just looking for a straight answer is bizarre and belies a lack of professionalism. It's also wild work to insinuate I am "taking it out on you" because I told you that people need communication in order to know if they're under a deadline. It feels like you're expecting people to read your mind.

I highly recommend establishment; they are very reliable and Punctual. They genuinely value their…read morecustomers and offer reasonable Pricing . Repairs are completed promptly. The Staff are courteous, respectful,and easy to communicate with.

I called A+ in to diagnose a washing machine that leaked on drain cycle - They arrive right on…read moretime and found the problem VERY quickly - GREAT SERVICE. Will use them again!

Really fast response and easy scheduling for service on my dishwasher. The repairman arrived…read moreearlier in the allotted time window, was very professional, and identified the issue in a short time. He explained the issue and costs for parts and installation. I'm glad that they were the first company to call me back. I would highly recommend A+ for appliance repairs!

Amazing Customer service, reasonable pricing and my stove, refrigerator and microwave works. I…read morereally didn't want to replace them and now I don't

From the owner: Addison Household Appliance Repair is here to get your appliance up and running like new in no…read moretime! We repair most brands of washers, dryers, ranges, refrigerators and Magic Chef microwaves. Same day service available for your convenience! Reasonable rates and quality you can count on. Give us a call today! Scheduling

Very professional, when they come out they are ready to resolve the issues Send you a quote via…read moreemail or text and if in agreement they proceed and finish the job. They also guarantee their work.

What a nice company to deal with. From start to finish they were as nice as could be. They came…read morethrough American Home Shield but I will use them for anything they don't cover. I found out from the technician, Darrel, that they are a family owned and operated business which are the ones I want to support. Darrel figures out my air conditioning problem in less than a Minute and didn't try telling me it was anything more than what it was. I would give them 10 stars if I could. Great company.

These people are ridiculous or unprofessional sending students or beginners to fix your…read morerefrigerator I bought a Frigidaire refrigerator that automatically started frosting up in the freezer I knew that wasn't right so I called Frigidaire they sent out ABC and ABC said that it's my fault because I overstuffed my refrigerator which was clearly not the case because I had already thrown away a bunch of stuff that had rotted out I had to call Frigidaire back and they send a different company big hassle just to get a new refrigerator but ABC where the ones that started by pointing the finger at me

I only trust them with my washing machine and dryer. I tried to have them work on my oven but the…read moreperson who was sent to me, Habib, didn't do anything. He looked and saw the problem, claim there's a part needed for my oven to be fixed, stated that he was gonna find the part and get back to me ASAP, but then I haven't heard from him in weeks. My advice to the reader right now, Remember the contractor's names who actually did the work and fixed it, so you'll know who's the better choice of repair.

I had a leaking washing machine and got a fast response and a window of time available for the…read moreinspection and quote. The price was reasonable for replacing an old gasket on a front load washer. I had a minor follow up on a tiny separate leak unrelated to the primary problem but they fixed it quickly and since no extra parts were needed he didn't charge extra beyond the original quote. I would use Fixcore again for my appliance repair needs in the future

They came out. N tired to charge me 280. For a 23 dollar part. That would take 15 minutes to…read moreinstall. 80 dollar house call to walk in door. Total rip off. Very disappointed. And he kept trying to negotiate the price from 280 to 240....we said no thank you

The service people were great very courteous and polite and knowledgeable about everything I highly…read morerecommend their services

My Magic Chef oven stopped heating. Rich promply arrived to save the day when diagnosed & replaced…read morea failed inginter in no time. I will have Chicago Appliance Service all my appliance from now on.