Have been working around highland for three years and just found this place has everything saws to…read morejack hammers air and electric and everything hilti has quick service had just what we need wish I would've know about this place sooner

Great friendly staff..every seems to enjoy helping you out. Prices are really reasonable..read more

Rented several pieces of equipment to re-sod our backyard and to pressure wash our deck. Always had…read morethe equipment in stock and the employees were very kind and helpful. Prices are what you expect at other rental places.

Bad costumer service by owner and manager and they will over charge you regardless of them being at…read morefault

I spent over $4,000 on a brand-new zero-turn mower from TERPSTRA'S. Two months later, the clutch…read morecompletely failed. I dropped the mower off for warranty service and also requested an oil change and blade sharpening. Nearly three weeks passed with absolutely no communication from the service department. No phone call, no update, no explanation. I had to call them to find out what was wrong with my own mower. When I finally spoke with Ron, the service manager, he was short, dismissive, and unwilling to answer my questions about why a major component would fail after only two months or whether I had any options for an exchange or refund. Then my husband called, and suddenly the mower was ready for pickup. The oil change and blade sharpening I requested were never done. The manager offered excuses instead of accountability, including telling me weekends "don't count" as part of the nearly three weeks they had my mower. I bought a brand-new mower because I have a large property and needed reliable equipment. Instead, I got a major mechanical failure after two months, weeks without my mower during peak mowing season, poor communication, and dismissive customer service. Spending over $4,000 apparently does not guarantee reliable equipment or basic customer service at TERPSTRA'S. I will take my business elsewhere and would not recommend their sales or service department.

I arrived at Terpstras after closing needing to purchase additives to service my lawn mower for end…read moreof the season. Dan was extremely knowledgeable and helpful I would highly recommend this business for all your lawn mower needs. I will always use this business!

Highly recommend Crown Rentals for all your party needs. Their selection is top notch. Great…read morequality products to rent. They offer such a variety of items to full fill all your party needs! It makes the planning process that much easier. Their delivery drivers are very efficient and friendly. Overall a great experience working with them.

Rented a bobcat with tracks, needed a quick refresher as I have always used tire machines, but they…read moregave me a quick how to and off I went . Everything ran great. Honestly I don't get to play with machines like this often so I was like a kid at a playground leveling my driveway and moving stone around. I always find that the staff is really nice and helpful. I have rented from here before and will continue to do so.

I have only gone here once so far but the experience was good. I had a lawnmower repaired and the…read morejob was done quickly and the price was good (much less than the estimates given by some other places I called).

Thoesen Tractor has an outstanding team, everyone involved from the parts department, mechanics &…read moreoffice staff are extremely nice & easy to do business with !

From the owner: We are an authorized dealer for the best equipment on the market: ROKBAK Trucks, Sany®, LaBounty®,…read moreOKADA, ASV, and Buffalo Turbine. We have the only rental fleet in Chicago with all of the specialized machines you need, for these industries.

This place was a recommendation from a friend who does LOTS of business here. I did not name drop…read morewhen I made the appointment but apparently should have because I received HORRIBLE service. They charged us $300 more than quoted and had our tractor for over a month. Got it back and didn't even get through a full mow before the belt that they apparently replaced came off. Called to ask what exactly was repaired and they couldn't tell me except a belt and battery was replaced......we paid almost $800. They pick the tractor back up and have the tractor for another month! I call to find out the status of repairs because it had been so long again and was told the tractor has been done and they don't know why no one has called to let us know. They just simply forgot about it because it wasn't on their "list" of callbacks to make. Not sure what that means but just wow on the whole experience. My sister took her tractor here too and did "name drop" the same referral. She received completely different service- she paid much less and got her tractor back within a week. Guess who you know helps you out here which is unfortunate. Everyone should get the same service no matter who you know.

After shopping for zero turn tractors at six different stores, we decided on Castongia Tractor. Joe…read moreGarling, sales and product support specialist, greeted us at the door and began sharing his knowledge about John Deere tractors. Joe answered all of our questions and provided us with various means to purchase. We felt like we were making an informed decision to include the price. Joe printed up the proposal for our review prior to making the purchase. Not one other store did this! Castongia Tractor is going to deliver our new tractor at no charge. We would highly recommend Castongia Tractor and make sure you ask for Joe! He knows the products.