They were Experienced and Well Knowledgeable on the equipment I bought for repair... Also was fast…read moreon getting it fixed!!!

My riding mower wouldn't start so I called to ask for a pick-up. Instead the man I spoke to made a…read morecouple of easy suggestions to check first, and it worked. No charge! An honest, friendly and helpful neighborhood business is getting harder and harder to find.

After two weeks without any updates my wife got a call out of the blue from the shop saying they…read morewere coming out to drop off our mower. My wife told them that no one was home but they dropped off the mower anyways. When I got home later that afternoon, I found our lawnmower just sitting in the middle of our driveway. Someone could have stolen our mower but this guy clearly doesn't give a crap. He just left it here. Because of his incomplete and improper repairs on our snowblower I inspected the driveshaft to see if the repairs were completed satisfactorily...and they were not. On each side of the gear box retainer pins and washers were loose and unsecured. So not only did he not repair the snowblower...when he broke the lawnmower...he didn't repair the lawnmower properly. This business sucks.

Ricco's Repair was able to provide a quick turn around on a portable generator. They replaced the…read morepull cord and cleaned the carburetor. The engine is working like a gem.

Friendly, always answers my questions. If he doesn't have the part he'll order it for you. Don't…read moreever buy equipment from a big box store if you want quality service. And I don't care who you bring it to.

Well, I bought my Toro the end of last year from Lowes, now used maybe 4 times, and Toro told me…read moreto reach out to this number and the one time it actually went through is just rang for awhile and then i got disconnected and now it does not even go trough and tried several times. HATE TORO RIGHT NOW!!! WASTE OF MONEY! I had a cheap lawnmower for Walmart that lasted me 15 years with little to now maintenance and someone talked me into buying this piece of crap. Lowes stated the have has several returned due to issues

I cannot say enough good things about Justin of JZ Mechanical. The price for his house calls is…read moremore than reasonable. We have two John Deere riding mowers, both of which quit running at the same time! Justin came to our home and quickly diagnosed and repaired both tractors literally within minutes. He also gave us tips on how to keep up with maintenance. Snowblower season is coming up. Please give Justin a try and avoid waiting weeks for repairs and paying high prices at the dealers You won't be sorry!!

Eugene T. Worth, IL…read more Justin from JZ Mechanical did an excellent job fixing my snowblower. He comes to your location and works on your engine there. Whether it is a snowblower, lawnmower, or off road 4-wheeler, any small engine. His fees are very reasonable, and he gives you tips to keep your engine in good running condition for years. He is very customer orientated, which is hard to find in today's world. He told me what type of special fuel to use in my snowblower, which means I probably won't need his services for it for the next few years. That's the kind of guy he is. I highly recommend Justin from JZ Mechanical for repairs to your small engine or even plows.

Fast and efficient service. Got our snowblower up and running the next day. Service call was very…read morereasonable.

To start Ken was very professional when I spoke with him over the phone about my requested service…read more Once I dropped my rider off it was just a couple of days when he phone stating that my requested service was completed and for a great price. It's been about a month and my rider is in great shape for the summer cutting season. Thanks Ken and his shop help, forgive me I forgot his name.

Ken was extremely nice and helped me load and unload my lawn mower . His turn around time on a…read moreholiday weekend was 2 days. I highly recommend his service.

In addition to lawn servcies, Cow Cuts will pick up, service and or repair, lawn mowers. Since I…read morehad recently sold my Jep Cherokee, this was a very handy service. They responded quickly, pro vided a quote, picked up my mower, repaired it (refused to start) and returned it the next day. I was so pleased I asked to to repeat the service with my spare mower.

Great people providing excellent service. Needed repair work on my electric Ryobi lawnmower and…read morethese guys got it running better than when I first bought it in record time. They provided pickup and delivery of my lawn mower directly from my home. I cannot be more impressed with this level of service!

I could not get my echo weed wacker started, they emptied tank and put fresh fuel in, told me not…read moreto use cheap brand in can that I bought, no charge, and now after using fuel they sold me it works Great

I spent over $4,000 on a brand-new zero-turn mower from TERPSTRA'S. Two months later, the clutch…read morecompletely failed. I dropped the mower off for warranty service and also requested an oil change and blade sharpening. Nearly three weeks passed with absolutely no communication from the service department. No phone call, no update, no explanation. I had to call them to find out what was wrong with my own mower. When I finally spoke with Ron, the service manager, he was short, dismissive, and unwilling to answer my questions about why a major component would fail after only two months or whether I had any options for an exchange or refund. Then my husband called, and suddenly the mower was ready for pickup. The oil change and blade sharpening I requested were never done. The manager offered excuses instead of accountability, including telling me weekends "don't count" as part of the nearly three weeks they had my mower. I bought a brand-new mower because I have a large property and needed reliable equipment. Instead, I got a major mechanical failure after two months, weeks without my mower during peak mowing season, poor communication, and dismissive customer service. Spending over $4,000 apparently does not guarantee reliable equipment or basic customer service at TERPSTRA'S. I will take my business elsewhere and would not recommend their sales or service department.