I am grateful that I decided to return to Airport Auto as I had taken multiple vehicles there over…read morethat last 3 decades. After switching insurance companies ~ 1 1/2 years ago I had my first accident in over 10 years. I was referred elsewhere by my insurance and just felt I should stop and see what Mark or Eric had to say about my vehicle damage and repairs. It was brought to my attention that continuing to drive my vehicle could lead to more damage, so I decided to leave it at Airport Auto. Eric was managing my repairs and expeditiously provided a thorough estimate providing it to my claims representative. Eric had spent an excessive amount of time dealing with my incompetent field claims representative who horribly underestimated my damage and repairs. Needless to say, Eric stayed strong and did not let this person manipulate him into accepting lower quality parts or perform low quality work and repaired my vehicle to its previous state. I truly appreciate the quality of work that these gentlemen provide and would highly recommend them! Thanks again Eric for all of your hard work and time managing my 2019 Jeep!! Tammy

Airport Auto went above and beyond my expectations. Eric did impressive work on my son's car and…read morereturned it looking better than brand new!

I was able to experience for myself why this body shop has nothing but 5 stars. As a female walking…read moreinto a body shop it can be intimidating, but not here! You enter through a side door on western that's kind of hidden so it can seem scary but, when you walk through the door you are greeted with a friendly smile. I walked in and told them I needed a estimate for car damage. Dean said sure I'll come out with you. He walked with me to where the car was and gave me a rough estimate. If you want a detailed printed report they charge you $20.00 but that is reimbursed if you decide to take your car there. They answered all my questions in a timely manner, was always greeted with a smile, and my car looked amazing. They practically detailed it from the inside as well. So not only was my car fixed from the damages outside it was washed and cleaned from the inside. They went above and beyond my expectations. This body shop is family owned/ran by them. The person that hit my car didn't have insurance so they were very helpful with my case. They gave me advice on what to do and I was able to get my damages paid by the person who hit me. This is the place to go and worth the drive if you are not in the city!

Beware of the 5 star reviews! I had a terrible experience with this auto shop. There was a dent in…read morethe front bumper of my car and I decided to come to this shop due to the great reviews. I came the first time and asked for a quote to pop out the dent. The owner tells me $30, but they were booked for the day. I come again and they were booked again. I confirmed a second time on pricing and he says $30-$40. I come back the third time and he finally puts a mechanic to work on my car. After the job was complete, the owner asks me the price we agreed on and I told him $30. He goes into a crazy tantrum saying how he would never accept the job for so low and tried to charge me $80. I argued back saying how he told me twice $30 and we settled on $40 cash only. There was faulty airbag sensor found during the dent job, but after this experience, I decided to not continue with their services. The mechanic did a good job, but I would not come back.

Dropped off car on a Monday and it was ready looking good as new by Friday. Juan and his guys did…read morean awesome job. I hope I never need them again but if I do, I will definitely make sure they do the work. I highly recommend them

Worst body shop ever. Took my truck there and rhey didnt do anything just let it sit there, yet…read morethey promised me it would be ready in 3 days. Then they dont pick up your call. AVOID THIS UNPROFESSIONAL SHOP NEGATIVE 0

Had a insurance job done there and was very disappointed with the service and they over charged for…read morethe job. I would never go back there.

Very competent, ethical and honest, and polite. Fourth generation is running the company, which…read moresays a lot. S&S was recommended by my insurance company and my mechanic, and they were right. I went to Tim for a minor issue, and he fixed it without charge-his policy is that he wants customers to return.

They are an honest business. We have a 12-year-old car, and Sam has been taking care of it for the…read morepast 8 years. We always bring our car in for annual checkups and before big road trips. They usually finish everything within 1-2 days unless they are waiting for parts to be delivered. As a one-car household, that convenience has been incredibly helpful. There aren't many businesses that I trust completely, but A-K is one of them. Thank you, Sam, for helping keep our family safe all these years!

I'm honestly surprised by how good of a rating this shop has…read more I took my car in to get it looked at for some suspension noise. When I came back the next day, all the owner wanted to sell me on was needing my brakes done, and he insisted that my brakes were the only noise. I took the car home, and tested this out, just pressing down on the body to see if I could hear the noise, and I did, so I took the car back. This time he said he wouldn't let one of his techs drive the car because my plates were expired - even though I've never had a shop decline work for this before, I figured that was fair, I could drive the car while his tech listened for what I was hearing. He instead pivoted to wanting to charge me $600 to clear my check engine codes. Not FIX the check engine issue - just clear the codes. Of course, he pretended like he was just going to do some magic trick to get my car passing emissions, but it was very clear he was just talking about resetting the codes. In the middle of this conversation, I also saw him directly try to steal from a customer. There was a customer who came in to return a part. It was clear that there was a phone conversation had ahead of time, and an agreed upon price, and there was definitely some tension between these two, as well - seemed like the customer wasn't exactly happy with the owner. The owner counted out the cash to return to the customer, and then started arguing with the customer for a bit, while discretely folding the cash and putting it in his pocket. While the owner was being nice the entire time, he did try ending the conversation, until the customer had to directly ask for his money again, while the owner basically went "oh silly me, I put it in my pocket and forgot!" Long story short, everyone else seems to have had a great experience here, but I basically had 3 super scammy experiences within one visit.

Don't go here the BALD HEAD person was so anxious and rude he wouldn't look at my car. Do not come…read morehere because there mannerisms are very unprofessional. His head looks the same as his stomach patchy and round. He got some Arther looking glasses and it looks like he's had enough food for the day. He should work on his diet not just his manners.

Excellent service. They offered to pick my car up, but I declined since car is driveable. Work far…read moreexceeded my expectations. Car was done 4 days early. Picked my car up Saturday...dropped it back on Monday so they could do repair that wasn't accident related. Owner on-site so you know exactly who you are dealing with. All questions answered. Extremely accommodating and professional...if only i could find a garage that is this good, all car worries would be over.

They only do body work (ie no engine or transmission work). I was very satisfied with their work;…read moregot my car looking brand new! Fair prices as well.

Fast, fair, professional, conveniently located. Near…read moreexpressway , I've had my cars serviced there in the past and always satisfied.

I was sent to this shop after a drunk driver hit me & tore my front end off. Mas got my car and…read morerepaired it in no time. It looked better than it did before the accident. All the guys there are so nice and helpful. They def go over and beyond. I have taken my car to Mas 3 times for minor and major repairs. I ONLY send ppl to see Gabe at mas becuse i know he is going to get them back riding without taking months and not cost you an arm leg and maybe an organ. #1 pick for me

My family has been taking their vehicles here for years. I live relatively far from this location,…read morehowever just recently I was trying to be handy and fix my dad's honda pilot. It had service engine light on, took it to a parts shop, they told me it was the O2 sensor. Pretty easy and accessible, however when i tried to remove it, it was stuck and nearly impossible to remove, I had already ran the new sensor to where I needed to replace and just needed to take out old and put in new. Took it to Collision Experts and one of the guys quickly lifted the car, removed the old sensor plugged the new one. When i asked how much, he simply stated, to give him for some coffee. Gave him a nice tip though. Few weeks later My honda pilot had the service engine on. Again went to parts store and they stated it was a sensor located inside the transmission and I had to literally open the transmission up to fix. First thought was to take it to Collision experts, a gentleman took my car and after looking over it stated that sometimes cleaning some of the plug ins that go to the sensor help. It is not always the sensor but the wires. So insisted to try that first, and POOF, light came off. I appreciate the honesty, and I gave them more business, had them change my brakes and replace battery.