1. Aim Collision Center

    1. Aim Collision Center

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    River Grove, IL

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    Aim Collision Center

    4.7 (29 reviews)
    Closed Closed

    Services - Aim Collision Center

    Auto body restoration

    Bumper repair

    Collision repair

    Aim Collision Center Photos

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    Recommended Reviews - Aim Collision Center

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    My car was towed to Aim collision center on 8/26/2023. They completed an estimate and submitted it to my insurance company. My first initial payment to them was on 10/02 of 14,343.44. They were paid an additional 2604.63. After several supplements including one for 9k + the adjuster came out on 10/18 and deemed the car a total loss. Per the adjuster notes there was no work done to the vehicle. I contacted Oscar and Brandon and explained that I want them to be paid for the work and time they have completed and we would need an itemized list of the work done as well as the parts purchased. If parts were purchased we would need those back or the money back as we cannot pay for parts and allow them to keep them. He instructed me he would send the parts with the car when they came to tow it. When the tow came to pick up my vehicle on 11/1/2023. The driver called the salvage yard and explained that Oscar would not release the parts and wanted another flatbed to come back for the larger parts. I called Oscar the next day to check on the parts to my car and he instructed me he sent them with RG express. I have reached out to RG EXPRESS and they stated they never sent a truck to pick up parts as State Farm would've needed to sign off on that for them to be paid. He also told me he spoke with Oscar and told him to show the camera footage where they picked up the parts and was unsuccessful. The manager at RG express explained to me their process for picking up loads and that they never went to get the parts. Oscar has a dvr camera system in his shop and should be able to prove the parts were picked up. I explained to Oscar that he is liable for the parts being that they were last in his possession and out of the 17k we've already paid, 10k of that is for parts that we do not have. If he can help me locate the parts I will stand behind him and his shop 100% because I chose them. I Could've went anywhere but I wanted to work with them because they seemed to be honest people and no way do I want to bash a company as I am a business owner myself. I cannot allow them to steal my money. I don't have a car at all and I paid 17k for repairs that I didn't receive as well as parts I have no clue where they are. So I am out of money as well. Oscar since then has not located the parts or helped me figure out where they can be. All I asked for is help with this. Help me make sense of all of this. He has not refunded any money for work not completed on my vehicle. My car looks the exact same as it was when we dropped it off. There wasn't any work done to my car nor do I have the parts he purchased with the 17k I provided. Oscar informed me the smaller parts were in the trunk. The manager at copart checked the trunk as well as I drove to the salvage yard to personally check myself. Per the pics you can see my car at the scene of the accident 8/24/2023, the car in the shop on 10/18/2023, when the adjuster arrived and my car at the salvage yard yesterday 11/14/2023.

    Powdercoated by "Aim" my GM wheels.
    Brad R.

    Quality work, do what they say, professional all the way. Oscar and his Crew are cutting edge, whether it's touch up, or transformation, they get it done! I was in an accident damaging the front end of my truck, I asked if they can could put a custom bumper on, instead of repairing the body and they said "what ever you want" and I chose the bumper, then talked about the other affordable options, powder coating the wheels, steps and rear bumper, and finished with the taillights being blacked out, for the cost of all the work it was a no Brainer, and they even sent it out to be detailed, when the performed their drop off service, my work associates seen it thought, I bought a new truck, and the price I paid for the work, was thousands less than swapping out aftermarket coated products.

    If your looking for car repairs look no further. This place is great. I had my car repaired there after a hit and run. I had it back in no time and it looked better then before.Great customer service.

    Custom matte black grille paint

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    1 year ago

    These guys are the best in the business and their customer service is unmatched. Cannot recommend them enough.

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    6 years ago

    Timely estimates, friendly service, good repair work completed - certainly would use again.

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    Ask the Community - Aim Collision Center

    Review Highlights - Aim Collision Center

    Brandon and Oscar explained the work and made sure the installation was completed correctly.

    Mentioned in 13 reviews

    Read more highlights

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    Arrow Body & Fender Service

    Arrow Body & Fender Service

    4.4
    (29 reviews)

    I was involved in a hit & run, my 22 CRV that was perfect is now damaged all on the drivers side…read morefrom door to headlight ugh I called Arrow and this very friendly pleasant voice " said hello this is Blaine how can I help " I explained everything he said bring her in and that was the beginning of a great friendship! He went right to work call the damage wrote up an estimate waiting for me to get a hold of my insurance company to no avail that didn't work! He then on his own called and gave me a number to help me execute this claim faster while Blaine was not only friendly he was very professional!!! Blaine left his office so I could have privacy which I was not expecting I mean he is the boss and left me in his office‍ The number he gave me worked out and he kept my car that day. Now to put a cherry on top of this since I do not have a ride Blaine arranged a rental from Enterprise for me and drove me over there! What a wonderful amazing caring guy. When my car was done I received a call and when I got there my car looked like it just came off the show room floor! Prestige inside and out Thank you so much Blaine and your team for your professionalism, care and great people skills You made a lady believe there are good people out there Please if you need any body work This is your place look No further!!! Debbi Jucha

    The shop was recommended by State Farm as one of their authorized repair centers (Select Service)…read more What should have been a simple rear bumper cover replacement ended up with a car with a spun bearing and rod knock. When I dropped off the car, I told him it was making a weird noise in the rear. After replacing the cover he decided to "punch" it while test-driving it. Somehow during his test drive the car had a low oil pressure issue and he still continued to drive it! When I got the car back the owner was "unavailable" and the receptionist was the one who gave me my keys. Imagine my horror when turning on the car and it vibrating/knocking as if the engine was to explode. They would not take responsibility. I managed to limp it back home. $6k later (engine replaced) and it now runs as it should. To add insult to injury they used a 3rd party rear bumper cover which does not align properly to the quarter panels. They managed to even screw up the one job they were supposed to do correctly! SMH

    Aim Collision Center - bodyshops - Updated July 2026

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