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    A Perfect Dealer

    4.7 (13 reviews)
    ModerateShoe Stores
    Closed Closed
    Updated 2 months ago

    A Perfect Dealer Photos

    A Perfect Dealer - A Perfect Dealer shoe store owner Larry G and dog Butch - Shoe Stores Near Me - Lodi, New Jersey
    A Perfect Dealer - New Balance 990v5 black - Shoe Stores Near Me - Lodi, New Jersey
    A Perfect Dealer - Man holding a pair of New Balance 1080 running shoes - Shoe Stores Near Me - Lodi, New Jersey
    A Perfect Dealer - New Balance Running shoes store rack including New Balance 990 v5 - Shoe Stores Near Me - Lodi, New Jersey
    A Perfect Dealer - Customer checking out New Balance pair of women's running sneaker - Shoe Stores Near Me - Lodi, New Jersey
    A Perfect Dealer - Shoe boxes on racks - Shoe Stores Near Me - Lodi, New Jersey

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    A Perfect Dealer - Sales associate lacing a pair of New Balance while fitting a customer at the store - Shoe Stores Near Me - Lodi, New Jersey

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    Ask the Community - A Perfect Dealer

    Review Highlights - A Perfect Dealer

    I went to the New Balance store on 42nd Street and found the model I wanted but they didn't have my size in stock.

    Mentioned in 7 reviews

    Read more highlights

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    Louis Vuitton Paramus Garden State Plaza

    Louis Vuitton Paramus Garden State Plaza

    2.7(93 reviews)
    2.4 mi
    $$$$

    I had came in at 9:10pm on a Saturday according to the gardens state plaza website they are open…read moreuntil 9:30. All the employees were standing inside in a group just talking and would not open the door. I tried to explain that I came in to just pick up an order. My bag strap had broke and they had ordered the strap to the store. The employees did not even bother to step outside to listen to me. Terrible customer service and experience. I will not be stepping into this store again. Extremely rude and unprofessional.

    What a difference a year makes. I took in a vintage bag I inherited from my grandmother to be…read morerepaired, since I had such a positive experience last time. The advisor asked if I had any paperwork on the bag. In the times I've come in for a repair inquiry, I've never been asked for proof of purchase, and well, my grandmother is dead; I can't exactly ask her if she saved the receipt from years ago. The advisor admitted that he wasn't sure what the bag was because he hadn't worked there very long, despite me telling him the name of the bag. He consulted with another advisor, who encouraged him to use google image. After he confirmed the bag was in fact what I told him, he fumbled around inside the bag looking for the date stamp. The other advisor had already alerted him that the date stamp was a little trickier to find in the older bags. He left me to go consult with the other advisor. After a few minutes, he came back, saying he couldn't find the date stamp. Given that he hadn't even taken another look at the bag, this was perplexing. What's more frustrating is that as soon as I got home, a simple google search informed me exactly where to look for the stamp- stamped on the interior seam of the internal pocket. Granted, it was a bit challenging to find and I had to use a flashlight, but it was there in my bag the entire time. The way he admitted that they could not find the date stamp led me to think he thought my bag was a replica, which is incredibly insulting. Then, he shared that because they couldn't find the date stamp, they would have to send the bag away to authenticate it. He informed me that the strap could cost anywhere from $295-$500. Given that my last two repairs were complimentary, this surprised me and I asked if the repair policy had changed. He responded that no, it hadn't changed in the last three years. I asked if only hardware was complimentary then, and he said, no hardware is a service fee too. I'm not sure if he was misinformed or lying at that point, as my last two repairs were hardware repairs to zippers for bags and I paid $0 for both of them. I left the store shortly after that. On a positive note, the associate greeting customers was super friendly and kind. I wish she had been on the sales floor instead.

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    Louis Vuitton Paramus Garden State Plaza
    Louis Vuitton Paramus Garden State Plaza
    Louis Vuitton Paramus Garden State Plaza

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    Crocs - Logo

    Crocs

    1.0(1 review)
    2.4 mi

    My wife bought me a pair of Crocs as a birthday gift from the Crocs store at Garden State Plaza. I…read morewore them briefly while walking around, and realized they didn't fit and were uncomfortable. Less than 24 hours later, we returned with the receipt and tags, and the shoes in good condition to exchange them for a pair that actually fit. What happened next was some of the worst, most hostile customer service I have ever experienced in my life. The employees working that day -- Jamila and Magaly -- were rude, dismissive, and completely uninterested in listening. They refused to acknowledge that the shoes had been purchased the previous day. They claimed the Crocs were "too worn," even after I pointed out a pair on their own display that were dirty, scuffed, and they were still selling. People wear shoes to figure out if they fit, that's the whole point. But they flat-out refused to process a return or even allow a simple exchange for a different, more comfortable pair that I found in the store. When I asked to speak with a supervisor, they claimed none was available and refused to provide any contact information for a store manager. They also refused to give me the number for any other supervisor, a corporate contact number, or any way whatsoever to escalate the issue. It felt deliberate like they were trying to stonewall customers and protect themselves from accountability. It seemed like my feedback was falling on deaf ears, and they were enjoying it. This was a straightforward situation: a same-day return/exchange on barely worn shoes with tags and receipt for a birthday gift over $60. Instead of basic decency, problem-solving, reasonableness, and human understanding, we were met with attitude, excuses, and total indifference. They turned what should have been a two-minute transaction into a hostile, demeaning ordeal. Crocs needs to seriously retrain the staff at this location. Jamila and Magaly made it crystal clear that customer dissatisfaction is their goal. I will never return to this store, and after this experience, I have zero interest in buying Crocs products again. This is exactly how you destroy customer loyalty and drive people away for good. If the manager at Garden State Plaza sees this, do your job and address how your employees treat paying customers. This level of unprofessionalism is unacceptable.

    From the owner: Crocs, Inc. is a world leader in innovative casual footwear for men, women and children. Crocs…read moreoffers a broad portfolio of all-season products, while remaining true to its core molded footwear heritage. All Crocs™ shoes feature Croslite™ material, a proprietary, revolutionary technology that gives each pair of shoes the soft, comfortable, lightweight, non-marking and odor-resistant qualities that Crocs fans know and love. Crocs celebrates the fun of being a little different and encourages fans to "Find Your Fun" in every colorful pair of shoes. Since its inception in 2002, Crocs has sold more than 300 million pairs of shoes in more than 90 countries around the world.

    A Perfect Dealer - shoes - Updated June 2026

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