We have not touched the air ducts or the grout to our tile flooring in our home since the house was built over 30 years ago. Both were in MUCH need of a cleaning. Hiring A Personal Touch Cleaning & Restoration was the best decision my family could have made. Andrew and his crew were attentive and meticulous throughout the whole process. For the air ducts they pulled each vent on every floor and wall to ensure nothing was missed. You'll be surprised how nasty the buildup can get in these air ducts if not cleaned regularly! It's already been a week since the air duct cleaning, and I can feel a difference from the quality of the air inside the home! For the grout they sprayed a commercial grade cleaning solution beforehand, let it sit and used their commercial grade machine to pull the soil/dirt from the grout. After all these years, I forget that the grout was originally light gray!!! I am beyond happy with the results and would not hesitate to hire them again!! read more

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Was very pleased with my carpet cleaning today and your men were kind considerate and thorough Highly recommend them Thanks for a job well done Kathy read more

Very quick to reply, bid, and complete the job. Carpets look new. Friendly staff throughout the entire process. Strongly recommend.

I've used this company 2 years in a row for cleaning my carpets in my house and they always do a wonderful job! I have pets and they make the carpets look great each time when they're done! I love that they have a pet treatment option for the carpets too. They are very friendly and provide the best service! read more

Did a great job cleaning our carpets! They were prompt, polite, and we were happy with the end product.

We just bought a house and were super eager to move in. So I was super excited to have found Carol through yelp estimates, she responded back almost immediately. They were able to come within a couple days notice, which was appreciated. We were not able to be on-site but Andrew gave me a call once he got there as well as to provide an update on how the carpets were coming along. They did a great job, brought some life to the old carpet! They are reliable, friendly, have great service, and do an excellent job! Highly recommend! read more

This was a great company to work with, we had a closing that we weren't sure what day or time it would be and they were flexible for us to be able to get into our new home. We'll be using this company on a yearly basis to keep our carpeting looking clean... Thank You read more

This company is prompt on time, and dedicated to their craft. After getting my carpets cleaned, they looked like new! It freshens your house to get carpets cleaned and this company does it well. read more

A Personal Touch Cleaning & Restoration - Carpet - Carpet Cleaning Near Me - Carol Stream, Illinois

Let me preface by saying that I worked at ServiceMaster as a carpet cleaner myself for years. I was very meticulous about choosing a carpet cleaning company for my home. I read many reviews and looked at their web sites. I chose A Personal Touch after vetting several other companies. When the young man arrived, I let him go about his business, while in the back of my mind thinking, as soon as he screws up, I'm just going to tell him to hand me the wand, and I'll just clean the carpets myself. After watching his technique, I was more than satisfied, and I was able to walk away and let him clean my carpets with no reservations. The truckmount that he used was great! He was using top of the line products from Jon Don that I was familiar with. He took extra time to go over the carpet with dry strokes to ensure he extracted as much water out of the carpet as possible. He even vacuumed my return vents on my HVAC system. This is a top notch carpet cleaning company! read more

I have been using this company for YEARS now. I run a daycare out of my own home, so my carpet takes a beating. There is NOTHING that A Personal Touch couldn't handle. They are not as expensive as other companies that I have priced out. That is important, but most important is the CUSTOMER SERVICE. I can't even tell you how amazing these people are. From the woman you talk to on the phone to set up the cleaning, to the people that actual come to your house, they are wonderful. I don't want to deal with anyone else! They understood the need to move a lot of furniture in our basement because of a visiting "spraying" cat. They really do everything they can to make things easier. This weekend, they needed to follow my husband from our house where they cleaned to our renter's townhouse because our renters had a dog that peed on all.of.our.carpets. The woman that answered the phone understood everything we were going through (our tenant wasn't supposed to have animals AT ALL) and made our lives easier. I can't thank them enough for that! I included pictures of the before/after pictures from the renters so you can see how BAD it was and how this company made it SO much better!! I will ALWAYS be using them in the future! read more

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Fantastic service! Andrew and his crew were very professional and thorough! My carpet looks brand new! We had a very heavily soiled area on our carpet and they did a great job. Our sofa sectional also looks fantastic. I would highly recommend this company, great service and reasonably price. Also, very accommodating, I decided at the last minute that I wanted my stairs cleaned, and they happily obliged! Thank you again and I will definitely contact you again! read more

I'm so thrilled that I found them! Recently, they posted an ad on Facebook and for some reason, I took a chance, and I could not be happier with the results! When I called to book the carpet cleaning the woman who I spoke with was very friendly and knowledgeable. She then called again the morning of to confirm that the guys were on their way and to ensure that I was home. When they arrived, they pretreated all the carpet, took care of all the random spots and then began cleaning the carpet. The guys were super friendly (and tolerated my kids relentless questions). I have to say, our carpet looks better than when we moved in!! I will definitely be using their services again, I cannot speak highly enough of them! read more

Decided to go local and so glad we did. The service we received was professional and great quality. Very pleased to have a new favorite local business we can rely on. read more

This company is great to use. I used them last year during covid to clean my large sectionals & they were super friendly, reasonably priced & the furniture came out great. I now had them back to do all carpet cleaning & furniture done & again they were super. Andrew was so accommodating & even did some extras without complaint. Everything looks great & I highly recommend them & will use them again! read more

We called to get out carpet cleaned this morning,he was here within 2hours. Did a great and thorough job and was able to remove most of our troubled spots. Will definitely be using them again read more

A Personal Touch Cleaning & Restoration - Carpet Cleaning Near Me - Carol Stream, Illinois

We've had them do our carpets and our air duct cleaning. They are quick, friendly, reliable, and very reasonably priced.

We got our air ducts cleaned, as well as a rug and a couch. Carol responded to my request right away, and we were able to schedule a time that was convenient for us. Andrew was friendly and efficient. I noticed a stain remaining on the couch after his team had left, and I asked his advice about if he thought it was a hopeless stain. He came back the next day, did a second pass over the stain, and now the couch looks great. We'll definitely use A Personal Touch again the next time we fear our kids have ruined some upholstery. read more

I had the carpeting cleaned in my entire house and a few dining chairs. Everything came out beautiful. Never thought my stairs could look that nice again. Everyone I spoke with was friendly and informative. I will be using them again. read more

Very professional. My carpet looks great!!! Andrew likes his job and it's shows. I highly recommend his service. Thank you Andrew. read more

Andrew & Eduardo did such an amazing job! We had stains on our new couch from our dog that you would now never be able to tell were there! Our carpets look and smell brand new after the cleaning. With dogs especially it's hard to keep carpets in good shape & now we have them to thank for making them practically brand new! They work quick & are very sweet guys! read more

I was not here when the service was done but saw the results upon my return. They did a great job especially on a couple of older couches. My wife said the crew was very business-like. No playing around... I also want to add they were also very honest. One of them found a $20 bill and handed it to my wife. That was impressive. I asked my wife "why didn't you just give it to them?" She said "I didn't know if I could tip them." Oh well, next time. Speaking of next time, I have already scheduled them to clean my houses ductwork. I highly recommend them. read more

A personal touch....... is exactly that! Xander and Andrew are exceptional. Very professional. My wife found hem about 3-4 years ago . Always did a great job in our condo especially with 4 boys. We moved to Plainfield in November they just did a magical job all over the house. Plus I like to see a young go-getter start his own company and keep it going, he really does a great job and isn't afraid to do the work like most owners. Would recommend them anytime. I might just have him and Andrew come back to do the duct cleaning and grout cleaning. They really are awesome. So is the lady on the phone, very personable and knowledgeable.will always be a customer. read more

This is the second time we have had Andrew to the house and this time we had the entire house done. These 9yr old carpets are looking great, and my wife is very happy! Ask for the 6 room special for $150. Reasonable prices and a fantastic job with attention to detail and good cleanup. read more