owner is very difficult to deal with when asking questions. she runs hot or cold very moody. used…read moreher service on 3 occasions the actual people sent to care for my pets did a nice job but it was very difficult to schedule services.

My dog, Max, has been going for group dog walks twice a week with Carla. She is great and Max…read moreLOVES her (almost more than me I think!!). She is so careful to only pair him with dogs that will accept him and play nice. He is super friendly 7 month old and can sometimes be annoying to other older dogs. She knows how to read these dogs and will not chance any sort of questionable behavior from the dogs. I can totally trust her with Max and know he will be in good hands. Jena has also been very responsive to emails and messages and is very helpful in arranging Max's walks. I highly recommend them!!

Personal Experience with Pet Pals…read more A few years ago, I was walking some dogs at the Fells near the Winford Way entrance in Medford. While we were there, Dave -- the owner of Pet Pals -- approached me. He seemed upset that I was walking in that area, saying I "didn't understand" the rules and that it was his designated spot to walk dogs, implying that no one else was allowed there. I reminded him that it's public land and open to everyone. At that point, he became physically aggressive and pushed me twice -- the second time hard enough that I lost control of my dogs' leashes. He then ran toward my dogs and appeared to try to scatter them, so they'd run off. I called the police, who arrived, spoke with both of us, and said something along the lines of, "There are three sides to every story." I decided not to pursue it further at the time and just moved on. I recently came across Pet Pals again, and I felt people should have the full picture before deciding whether to use this company. This is my personal experience, shared in good faith so others can make their own decisions. Hopefully, others have had better luck with Dave, the owner of Pet Pals -- formerly based in Winchester and now operating out of Woburn, as far as I know.

I think they just expelled my 5 month old puppy from their puppy play groups because she was…read morejumping and nipping... No phone-call. No explanation. Just a drive by at pickup by the ?owner who did not introduce himself. So strange.

Shannon is fabulous! Our dog is so excited to see her each and every time. She is reliable and…read morehelps us out when we are in a pinch. Highly recommend her.

I would like to give a huge thanks to Shannon and Summer for providing our dog, Harley, with the…read morelove and care she needed while we were away. We will defintely be in touch for future play dates and dog-sitting!

A Better Way took care of my pets Colby and Max for years. ABW's petsitters were wonderful…read more Caring, lovely and professional people. Thank you Wendi and team.

According to yelp A Better Way Pet Sitting Service responds within 30minutes and has a 100%…read moreresponse rate. NOT TRUE! I'm new to the area and have called and left messages asking about their services and no one has called back. Maybe they're not taking on new clients but surely common courtesy dictates a return call to tell me this. So rude. If you can't return a simple phone call how could I trust you to take care of my beloved animals?

Above & Beyond surpassed our expectations. I recently had surgery and was unable to walk our two…read moreDogs. They were referred to me by Belmont Pet store. All the staff are warm and friendly. they came when they said they would, each walker was kind , warm and friendly. I had to add an extra day of walking on short notice and they accomadated me. In short they were great. Will use them exclusively going forward

We have now been using ABPS for 18 months, and we continue to be very impressed with their service…read more Krystal has been exceptional. Our dog loves the team, the structure in her day, and the exercise. Our dog recognizes the sound of her specific car door she loves her so much! ABPS is one of the best things that happened to us since moving to the area.

I have used Scott and Judy many times. And also know others who have. I can't even begin to tell…read moreyou the wonderful care and LOVE Scott gave to my pets.. I felt so at ease when I first met both of them. Cleanliness , love ,caring and kind .. i have now known them about 10 years now. And think so highly of them as transporters . Pet care givers .. I wouldn't recommend anyone else. It amazes me how they love animals. I give them 10 stars. Good human beings with a love and respect for animals. I have heard many horror stories how dogs are abused .... not with Judy and Scott I would trust my children with them .. the nicest people I have met in a very long time ..

Scott and Judy are fantastic to deal with. My dogs were treated like family. I've used them many…read moretimes over the past six years and won't use anyone else. My dogs absolutely love them!

Linda took care of our senior (17 y.o.) cat while we were on a trip. She (the cat) needs a little…read moreextra attention and we worry about her because of her age, and Linda did a wonderful job with her care and feeding and kept us up-to-date on how she was. Good rates and very responsible; highly recommended.

Linda has been walking my dog for about 2 years now and she is just the best! First, she loves my…read morepup as much as I do! She has always been really flexible with scheduling (last-minute work from home days or a soon-to-be much more variable schedule). She always makes sure to let me know well in advance if there are days she won't be available so that I can make other accommodations. She also just goes the extra mile to let me know if there is anything "off" with my dog (or even with my apartment). She even bought a bag of my dog's favorite treats just because she happened to be at a store where they had them for a good price! I could not ask for a better care-taker for my pooch. I highly recommend Linda for any pet care.

Five Star Dog Salon is Excellent! I recommend them highly…read more I take my toy poodle Marcel to be groomed every other week. Marcel loves going to Five Star. They are kind and loving to all of the dogs. The cuts are beautiful!!!

This place is by far the best groomer around. The staff, services everything about it is great. I…read morehighly recommend taking your pet here.

5 stars Marisa is the greatest she can walk my Dog anytime I love her and so does my dogread more

A very long overdue update & review, but better late than never!…read more After planning a trip out of the country, my "dog sitter" backed out at the last minute. And who to the rescue?! Rich and Marissa! Sadly, there is not an overnight option. However, I was gone for 6 days, and as promised, they were there early in the morning, again in the afternoon, and yet AGAIN late night to take care of my pup. When I say "take care", I don't mean it lightly! I came home to a diary of visit entries FROM EVERY VISIT--for SIX DAYS! Clearly, the proof was in the pudding as their visits were more than just a quick walk--but love, affection, play time, and attention. MY NEIGHBORS--even those I've never met, stopped me when I came home to say how happy my dog was when outside with Rich and Marissa, big smiles, tail wagging, etc. They all attested to the dedication of time put in by Paw Pals & how fantastic they were with my Naija. And, in each documentation, they were honest & sincere, and you could tell how much they love what they do each and every minute. I never once felt as though this was a burden or tribulation for them. True professionals--and good good people. I came home to the happiest I've seen my pup since I've had her! Not one ounce of resentment that I was gone! Also, I should mention--I have a special needs (three-legged) pit-bull, who suffers from the myriad of stereotypes! Boy did Paw Pals prove each one wrong! Their expertise in ALL breeds & "thinking out of the box" with my special needs pup shone through day in and day out while I was gone. Vitamins, food, appropriate exercise and down time was documented by both them AND the nosey nellies in my neighborhood. I can't praise them enough. I can't hire them enough. I can't appreciate them enough! This is the real deal--l couldn't take care of Naija better myself! I can't wait for their next visit! Keep your calendar open! Naija is anxiously waiting!!

total waste of money. We joined Deb's program in winter. Then we had to pull our dog out twice due…read moreto he getting contagious disease most likely from playgroup and once we were going out of town. They started with 2 hour playgroup. very on time and organized pick up at the beginning soon it dropped to 1:30 and then 45min With the same price. Random pick up. Sometime between 7:45 to 12. There are much organized and better services around. When I provided feedback to the owner she got defensive said the service is between 45min to 2 hours and said good luck. she was not even open to hear feedback for her poorly managed company. when You work, you need to plan when your dog should go out not that right after you come back from walk you see someone is there to pick him up. No prior coordination on pick up time communicated anymore. Just check the images to see how the service we got was different than the original commitment by Deb.

If you are looking for an amazing pet sitter, use this company! Deborah visited my 4 cats daily…read morewhile I was away and she was an ANGEL. Not only did she upload 25 pictures a day to the kitty app, she also provided a DETAILED daily write up of how everyone was doing. She stayed for an hour each day to play and keep everyone company. I have never felt so stress free leaving my kitties for a vacation before. I'm telling everyone I know about her.