Tony is a superb technician. And he's different from most of the people who come to your house to…read moreservice your appliances. He doesn't just fix it, he goes the extra mile at being helpful. He really cares about his customers! When my refrigerator had defrost problems, not only did he completely fix this problem, but he also showed me what he was doing and explained everything, answering all my questions. Then he showed me how to properly clean out all the dust bunnies from under the refrigerator and from the back of the fridge too, so helpful! And his fee for doing all of this was very reasonable! So valuable! Thank you Tony!

I'll happily add my voice to the chorus of grateful, satisfied customers…read more Tony services my 30 year-old washer and dryer, which I moved outdoors a few years ago, and my 20 year-old stove... they are all alive and well. I think Tony can fix anything. He is exceptionally competent and trustworthy. And very reasonable. And friendly... it's actually a joy when he comes.

Albert the service technician was very nice , quick to fix the problem, left no mess…read moreAlbert also fixed are Oven Highly Recommend Very fair cost

We bought our appliances here when we remodeled our kitchen and the owners were very nice and…read moreinformative. They have a wide selection of name brand appliances and great customer service. My ice maker recently needed servicing as it wasn't working and they came out on a Saturday and replaced it. The man was very efficient, clean and quick. Again, great customer service. This is where I will buy all major appliances!

Bill was responsive. He was able to fix a broken belt for the dryer the same day. Honest guy and…read morewould highly recommend

Our 25-year-old gas dryer conked out and wouldn't start. I had diagnosed and fixed the machine in…read morethe past with the help of the internet, but this time I was ready to throw in the towel and replace it. But the salesman at the local appliance store told me I ought to call Bill first, just in case. He was not wrong: Over the course of a 4-minute phone call, Bill had our machine spinning again. (It would've been even faster I were a better listener.)

Had a great experience having my dryer repaired by Mark. At no point did I feel pressured into…read moremaking the repair. He just gave me the facts and let me decide for myself. It was a no-pressure, informative approach that I appreciate when you're dealing with something you don't know anything about. Mark was calm, friendly, approachable and professional. He clearly explained and showed me what the issue was, how it happens, and how to properly maintain the dryer going forward. He cleaned up after himself (which I appreciate) and I was left with an almost new dryer! Hoping I won't need to but will definitely be reaching out again when the next appliance goes out!

Fantastic experience with Zuta and huge shoutout to Mark! He fixed my Miele dishwasher's draining…read moreissue quickly, and was super friendly and personable the whole time. He also took the time to explain how to maintain my appliances for the best performance, fixed a loose rack tine, and even helped me order replacement parts for my fridge. Would strongly recommend Mark and Zuta to anyone -- I'll definitely be using them again!

Nathan diagnosed the problem with my oven touch panel before he came out for the scheduled visit…read more He walked me though a reset process while on the phone for about 30 minutes. The oven now works perfectly and Nathan insisted that he would not take payment. FIxEm now has a customer for life! Thank you!!!!!!!

Mom's washing machine broke and she assumed that we would need to replace it with a new washer…read more They were super fast to respond and then fixed the washer super quick. They weee communicative and did a great job

My washer and oven stopped working the same week and I was totally stressed. I called up WAVE and…read morethey seriously saved the day! They came out to my place and knocked out both repairs in just one afternoon.The tech was super nice, professional, and explained what was wrong. It's so hard to find trustworthy repair places these days, but these guys are the real deal. Fair prices and fast work - definitely give them a call if your appliances are acting up!

Very good service and technical expertise. I have an old Maytag gas dryer that now works like a…read morecharm. So happy the Chris was able to help us.

We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

Viktor just finished repairing our high end LG Washing machine - drain pump and also "seeding" the…read moreinterface unit, and it was absolutely stellar. Impeccable cleanliness, neat, orderly. Diagnosed the problem quickly, showed me the faulty (broken) old drain pump, he had new ones in his truck (at all times)! Complete the replacement repair quickly, tested and confirmed, and fixed the UI connector at the same time. If only every repair was this easy and successful and affordable! Viktor in particular is great. I have if any other appliances ever need attention, I have peace of mind now with Viktor and Hi-Tech appliance in my contacts.

Responded quickly to initial and later texts. Professional…read more Ultimately advised to not repair the fridge, (sadly multiple times the freezer failed) and applied only partial fee for coming out. Would call again!

Our built-in drawer Sharp microwave stopped heating after less than 1 year of use. However, because…read moreit was just barely past 1 year of the shipping arrival date, it was not covered by the 1-year comprehensive warranty. After spending more than $1500 on this crappy microwave, I vowed not to use the Sharp repair program ($300-400) or any Sharp affiliated appliance repair companies. However, I could not find any replacement built-in microwaves of the same size. Through many months of phone calls and emails, I was finally able to receive the replacement part (magnetron) covered under the 5-year magnetron warranty. Labor was not included in this parts warranty. I called a few appliance repair companies. One said they do not service microwave. Then, I was able to schedule with Urban and Denis gave me a verbal quote over the phone ($275). I usually price compare, but I felt this was a pretty reasonable price so we scheduled for a site visit just a few days later. Marat came to do the repair and within 1 hour we had a working microwave again! So the moral of my story is that I'll never buy anything from Sharp again, but I will not hesitate to call Urban again for my appliance repair needs :)