Called customer service for a discrepancy on the pink order form and the calculations, I was told…read moreby the lady, well it's on the original (which wasn't sent home) and she continues to calculate the total to me like a child.

This is one of the worst service based businesses I have ever seen. After 3 months of waiting, I…read morefinally called to see why my sons letterman jacket was not ready. I was then told that they had left a voicemail on his cell phone. Ironically, he didn't order the jacket nor did he pay for it, so why they would leave a voicemail message on his cell phone is beyond me. Then when I arrived to pick it up, there was nobody in the front lobby--I waited. (I later realized that there was a sign on the wall that said ring, the bell upon arrival. However, there were boxes stacked in front of the sign. Therefore, I did not know that there was even a bell to ring.) Then a lady casually walks by. She looked at me and kept walking. She finally came back to inquire if I'd been helped. When I let her know that I had not, she then asked me what was I there for? I told her I was there to pick up a jacket. She went to the back got the jacket, handed it to me through the window and turned around and walked back to do whatever it was she was doing. As much as these damn jackets cost, you would think you would get a little better service. I will not be ordering my other child's jacket from them despite the fact that this is the business that the school uses.

If I could give 10 stars, I absolutely would! I highly recommend Swagstore.net…read more From start to finish, the experience was exceptional. The prices are unbeatable, and the energy and professionalism are unmatched. Gary went above and beyond to help us perfect our T-shirt logo for our marriage ministry church group, and we truly couldn't be happier with how everything turned out. The quality of the shirts is incredible -- excellent material, vibrant printing, and a clean, professional finish. The attention to detail really shows. What truly sets The Swag Store apart is their customer service. Communication was prompt, friendly, and professional throughout the entire process. Gary was extremely responsive, offered helpful recommendations, and made sure our order was delivered on time and exactly as promised. We are genuinely impressed and will absolutely be ordering again! Niki

SWAG Store.net was an amazing experience from start to finish. The owner, Gary, understood exactly…read morethe Rock T-shirt I was trying to create. He was great to work with, made every change I requested, and also shared his expertise to add the perfect final touches that really brought the design together. Gary truly cares about the details, and it shows--no job is too small or too big. I couldn't be happier with the result and highly recommend SWAG Store.net for anyone looking to bring their ideas to life.

Rebecca helped us with a design for a new tee for our meadery Breaking Brew Meadery and did a great…read morejob and tees turned out great. Super to work with for smaller jobs you need in a hurry

Stay far, far away from this place…read more I brought in two brand-new jerseys for a simple number "9" on the back. One came out fine, but the other was noticeably off-center about half an inch because they used two different sized numbers and didn't even catch it. So after wasting money on a brand-new jersey, I had to go buy another one. I even changed the color just to avoid the same mismatch issue, hoping they could at least get it consistent the second time. What's worse is the owner acting like this is acceptable or "professional." It's not. When you miss placement by that much--twice--and only get one out of three attempts right, that's not a small mistake. It's sloppy work. If you care at all about how your print looks, take your business somewhere else. There are plenty of better options that actually pay attention to detail.

Happy New Year shoppers!! Where do I begin??? I received the BEST SERVICE EVER since relocating to…read moreTx for work! Ms. Maria and her team is a Godsend!!!!! I placed an order with a reputable company for several personalized charcuterie boards for my team. The company service was so horrible I received my full refund a week before our holiday dinner (where the exchanging of gifts is scheduled). So I found some replacements on Amazon, but unfortunately the personalization would not grantee deliver in less than a week ( which is all the time I had considering my holiday travel). Not familiar with Tx, I googled "wood engraving" and Blue Ribbon appeared. I immediately called on a Friday (end of bus week). I explained to Ms. MARIA my dilemma and she said, you know what, how soon can you get here...I could have cried! I said I can be there within the hour. She said I will see you when you get here and we will take care of you. I get there and she was as angelic as her voice. Very welcoming and friendly. I showed her my items and she said let me know what you want and we will have it by Tuesday. Of course I was pretty nervous as I fly out on Wednesday and Sue said they were closed on Weekends, WHAT!!!!! We were pushing it but when I tell you Saturday I received proof of font, Sunday final product view and MONDAY, my items were ready for PICKUP!!! Outstanding CUSTOMER SERVICE!! Oh and the finished PRODUCT WAS AWESOME AND EXACTLY WHAT I WANTED!!!! She handled it with white glove and they look beautiful!! Ms. Maria and team and I cannot THANK YOU ENOUGH for YOUR SERVICE. I cannot wait to see the look on my teams face when they see the amazing work. THE quality of WORK is immaculate! The customer SERVICE is outstanding! The cost is REASONABLE AND WELL WOTTH IT! I would recommend Blue Ribbon Awards hands down! God Bless Blue Ribbon! Happy Holidays and best wishes for 2024!!! I will see you in 2024.

So impressed with the quality of product and customer service! My husband made a butcher block…read morecutting board and we took it in to be engraved for a wedding gift. Even though we arrived almost at closing time, the owner took the time to make the proof exactly as we wanted, it was completed well ahead of schedule, and we are so happy with the results! Highly recommend.

I went through Vistaprint and another designer and they sold me something I definitely was not…read morehappy about but I found this place and they did a great job on my design I really appreciate it

I was looking for a small local business for my printing needs and came across Instant Imprints on…read moreGoogle as a woman-owned company. It may be easy to just head to the nearest FedEx for printing needs, but with a few clicks and you can find an alternative that is high quality, superior service and in our community. Dwayne was very helpful when I came to the Plano store. He listened to my needs and then offered a few different options and prices. He had other customers in the store at the time and treated everyone with the same patience and courtesy. My items came back beautifully - I will be using them again!

Save your time and avoid this place…read more We decided to use them for our 23-24 school spirit wear sales. At first the interactions were great. It was a large order, but we delivered design, colors and size information meticulously organized. They responded with a correct invoice. That's the last time anything went on track. The entire order missed the projected deadline. Only half the shirts were processed due to machine issues. We collected these shirts and waited for the rest. More machine issues kept several shirts in their possession with lots of processes of 'delivery Monday'. We were ghosted from mid-September to mid-October with no responses to multiple emails about incorrect shirts, the missing shirts and a random invoice we were sent. Finally the owner claimed to be getting involved but we heard nothing again. Then his response was the missing shirt would be 'delivered Monday'. No other status updates or comments. Nothing came on Monday. Super shocked. You can't call, it's all unreturned voicemails. Emails are sent into the void with no responses. Don't use this place.

I've worked with Kevin a few different times and have very pleased with working with him! I've…read moregotten exactly what I asked for and never had an issue with printing or communication. In fact, in one cause, I told Kevin what my deadline was and, even though it was shorter than they request, he made it happen! With quick draw, you're not just another order or a number but a person who they work with. I have loved my experience and am a repeat customer!

Quick service! Helped me number some youth volleyball jerseys and was a good rate. We will be back!read more

Wolfpack delivers!! Wolfpack has continually been a great source for our staff shirts! Their…read moreservice and flexibility along with speed of service is unmatched! We appreciate Rob and his Wolfpack Team!! Thank you, Wolfpack, for all that you do.