I hate coming home to a mess. It stresses me out…read more But between managing a busy work schedule and trying to fit in quality time with my kid, my free-time is limited, and spending weekends doing chores like cleaning is not something I particularly want to do! So I didn't ... and surely enough, despite my efforts to try and tidy up here and there, the mess built up. At first, I didn't really notice it, but then little by little, the place became unmanageable. It got to a point where I hated going home because I felt like I was walking into pigsty and it depressed me. After trying to ignore the issue, I reached a point where I decided I needed to do something because ignoring the problem was not going to fix it; and if I wanted to change the way I felt about my messy home, I needed to either spend the time cleaning or spend some money hiring a professional to help me. I'd never hired a professional cleaning service before and practically speaking, I initially had three concerns: (1) where do I find one? (2) can I even afford it? and; (3) can I find a trustworthy company where I feel safe entrusting them with my keys to come in and clean my place while I'm not home. As for my first question, I literally didn't know where to start. Eventually, I managed to find my way to Yelp and looked up services that are near me. I'm in Edgewater and based on my location, it recommended 4 places, so I requested a quote from all 4. Express Cleaning Team was the last to respond to my query but I'm really glad they did because it solved my second concern: cost. I originally had an idea of how much I wanted to spend but after receiving quotes from the first 3 services, I was left feeling disappointed because it was WAY beyond what I wanted to budget for a weekly appointment. It turned out that ECT's rates are so reasonable and affordable, my only regret is not having looked into this much sooner. All I had to do was to fill out their booking form on their website. Once I completed their dozen or so questions, I was quoted less than $100 a week to clean my two bedroom/one bathroom apartment. Now that I knew there was a service near my home that fit my budget, the only thing I had left to determine was whether I could trust them enough to give them a copy of my keys to clean the apartment when I'm at work. I wanted to make sure, so once I got an email confirmation from Jimmy, I asked him if it were possible to meet someone from the company on a weekend when I was home. Despite being outside of their business hours, his wife Fary graciously agreed to come by on Saturday to meet me and personally clean my apartment. I mean, how amazing and awesome is that?! It was her day off, but she still nonetheless took the time to come to my home just to meet me, give me the peace of mind, and did a truly AMAZING job. I didn't stay the entire time she was there but when I came home later that night, I was left speechless. I was so stunned and grateful for the care and attention that was clearly spent because everything was perfect. Honestly, it was like every little thing was carefully put in its place and every surface was expertly cleaned. You could easily tell how much care and attention was spent making sure I came home happy. If you're reading this review, you may be interested in hiring a cleaning service but have similar concerns about actually hiring one like I did. If so, I hope this helps in your calculus for reaching a decision. I was very pleased in my decision to hire ECT and I'm certain that going forward, I will actually want to come home instead on being depressed whenever I walk through my door.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!

I contacted John after receiving a quote from another vendor that I felt was quite high for power…read morewashing our row house (front, back, side, driveway, sidewalk, planters). John was responsive, friendly and communicative and came to the house within a day to provide me with an estimate that I felt was very fair. He was transparent, describing in detail what areas of my property he thought would be more of a challenge to clean thoroughly, but was confident the house would be much cleaner when he was done...and he was right. On the day of the job, John arrived a few minutes ahead of schedule and was accommodating with our alternate side / street parking situation (this being Sunnyside). He and his assistant worked quickly and the results were stunning. In particular, our driveway, sidewalks and front steps are cleaner than we've ever seen them. John is fair and honest and a nice guy and really great at what he does. Don't hesitate to use him if you need power washing done.

Flaky to schedule with and didn't do much for my home's exterior…read more Scheduling: I needed to follow up with these guys a couple times when they missed their time window or didn't get back in touch with a time. Effectiveness: They probably got 20% of the grime off my brick house before telling me it was not possible to get it any cleaner. I have to believe that a company that does this routinely could have given me a heads up that the "textured brick" or whatever could have made cleaning impossible. On the sections that did get clean, e.g. bluestone elements, there are uneven spray patterns indicating that they didn't attempt to do everything they could. Overpriced because I paid the agreed price for way less than the agreed upon service. Somehow they also brought a social media guy out with a whole camera rig to film themselves _not_ getting my house clean, which was pretty funny.

Our carpet cleaning project went well. We wanted living…read moreroom, hallway carpet cleaned. Made inquiry on Yelp for carpet steam cleaning, and this company contacted us almost immediately and were able to schedule a cleaner within a day or two. Cleaner called an hour before arrival, reviewed the site and discussed the price. Initial steam cleaning for the living room/dining room and hallway was one price. Additional shampoo, sanitizing, deodorizing, etc treatment was an additional price. We agreed to have everything done. Cleaner brought up his equipment and finished the project in less than two hours. Happy with results of our clean, almost like new carpet. Two days after drying, we noticed stains we hadn't seen before or during the cleaning process. Called back, sent photos and they said rescheduled within the week for a return. Midweek they called with a definite return trip. Cleaner re-cleaned the area. Very satisfied with the results! Saved us a lot of time!

Darnell did a good job cleaning my carpet. I definitely would use him again. He was very prompt and…read morehe has a great personality

Messaged them via Yelp and got a fast response. In fact the guy showed up a few hours later…read more Price seemed reasonable although I admittedly don't have a good benchmark. He didn't over sell which was appreciated. Only complaint is that he has pretty poor English. So it made it a little difficult to communicate my issue which was a little complicated

Great honest company. Addressed my issue at a reasonable cost. Will use again in the future.read more