An attitude of gratitude goes to the patient, understanding, and efficient care that I received at the A+ Urgent Care in Menifee; the wait was no time at all, the facility was clean and cool, in the service was excellent.. shout out to Rebekah, Clarence, and Dr. Bash! Thank you guys- your service is much appreciated! read more

My wife went in for an ear infection, and of course the wait was 2 and a half hours, which honestly isn't unexpected, but then they sent her prescription for eyedrops, not for eardrops, and it took them an hour after she left to actually send a prescription, so the pharmacy had the wrong prescription, but then they wouldn't answer phone calls from the pharmacy to clarify that she needed eardrops so now my wife is here, having wasted 5 hours, still with an ear infection. read more

I was moving some boxes around in our garage and sliced my hand putting one on a shelf. Rookie mistake. Very dumb. But I came here and was seen pretty quickly by Shelby, who was calm and took care of it. No fuss. No muss. Never been in an Urgent Care facility, but if I ever do anything stupid again, I would definitely come back. read more

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I think everyone tries to avoid coming to these places, myself included. However, after 2 weeks of an ongoing issue, I figured I'd get in here way faster than trying to make an appointment with my PCP. I called ahead to make sure they accepted my insurance, which they do. I didn't make an appointment, but I asked if the wait was very long. The lady said it was fine at the moment. Off I went, and when I got in, there were 2 people in the lobby. I checked in, paid the co-pay, and signed in via the QR code at the front desk and filled out all the required paperwork as I waited. It took about 5 minutes to get through it all. I like that you can see how many people are ahead of you once you're done with the paperwork (see pic). I didn't wait long at all and was seen by a PA-C. He assessed my situation, prescribed an antibiotic, and instructed me to go to the ER (I know it's called the "ED" now, but I like ER better because.. you know, lol!!) if nothing changes in 2 days. We shall see... crossing my fingers I won't have to do that! The visit was quick, and the staff was professional and efficient. I was in and out in about 35 minutes, which is probably the fastest time I've ever spent at an urgent care clinic. I know it's hit or miss with the wait times at these places, but I hope that it's like this again if I do have to come back (hopefully not anytime soon)! Highly recommend! read more

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I've came here a few times and have always had a positive experience. The staff is friendly and the wait time is not too long. The providers seem more knowledgeable and caring than providers at other urgent cares in the area. This is the only urgent care I will be going to. read more

Made an appointment and it's 30 minutes after and I am still currently waiting in the waiting room. They shouldn't offer appointments at the time the front office lady goes to lunch if there no one else available to check you in! read more

Front desk lady service is less than friendly and slow. Appointment was made at 7pm and didn't assist me until 7:15pm with no one waiting ahead of me.. This business charges partial payments up front out of pocket. read more

I called before I came and the lady at the front desk assured me that I could walk in with no reservation, then when I arrived I told I could oNLY be seen if I made a reservation. The only time available was 7pm when I got there at 5. I have been having chest pains and numbness in my left arm. I was essentially turned away during an emergency. I received terrible customer assistance. I'm now on my way to the emergency room because of a two hour reservation I came to A plus in Menifee experiencing chest pain. Yes--chest pain. The kind that any sane medical professional would treat as an emergency. Instead, I was turned away at the front desk like I was inconveniencing their day. No compassion. No urgency. Just a dismissive "Did you make a reservation" and a suggestion to "make a reservation online", while standing in the building. I wasn't asking for a spa day. I wasn't there for fun. I was scared and in pain, and they acted like I was asking for something unreasonable. What exactly is the point of an Urgent Care if you're not going to act urgently when someone walks in saying they have chest pain? Isn't this literally your job? Thank God I went straight to the ER after being blown off here. Spoiler alert: it was serious. I shudder to think what could have happened if I had just gone read more

I have been here twice now in about 6 months for different issues. Both times I was seen by the provider Lori (sorry if I'm misspelling) and she was able to catch critical details that other providers in both the ER and another urgent care didn't. She is so kind and thorough and I probably wouldn't have gotten proper treatment either time if not for her. The walk in wait is also not very long and the online queue lets you see your place in line which is nice. read more

Had really bad stomach pains for three days straight. Decided to go to A+ and was immediately referred to the hospital emergency room due to a possible appendicitis. Went straight to the hospital and ended up having surgery a few hours later. I was told that if o hadn't been told to go to the hospital that the appendix probably would have ruptured. Huge thank you to the doctor and the staff at A+ for being so quick to get me seen, but more importantly with the quick and accurate diagnosis. read more

If you are active duty military do not come to this urgent care. They have a bunch of red tape that you have to jump through in order to be seen. We have not had this issue at any other urgent care in the area. We called TRICARE and they will be reporting this facility But be mindful if you are scheduling with them. They take tricare (as a dependent I've been seen there) but they make it basically impossible to be seen for active duty servicemembers read more

Came here because of the "good reviews" when I searched up urgent cares near me in the area to find out that the reviews are from their own app that you have to download and not yelp. I have never been to an urgent care where walk ins are turned away. I was told they only do reservations and was told the next available time slot was a 45 minute wait. I came back at my time slot and have waited another 45 minutes in the front and still have not been called back to be seen by the doctor. What is the point of a reservation if you are still going to wait an hour to be seen. read more

I came in after having unrelenting fever. The doctor listened to my chest and after I mentioned the VA doctor told me to ask you to please check my urine , they did so. The doctor simply prescribed me Tamiflu and said yeah go get more tests done at you VA . Totally irresponsible in my humble opinion . My fever got worse over the days . I found myself at the ER dizzy and having over 103 fever . I was asked if the urgent care swabed me to confirm flu . They did not . They were not happy at VA ER . Then after doing some tests and another doctor listening to my chest I was told it was very obvious I was suffering from pneumonia and a kidney problem which Tamiflu was useless for . I'm convinced I would have died if I didn't go to VA . read more

Very clean and prompt service. Everyone was really nice and the doctor was caring and treated me promptly. I have now been here twice in the past couple of months and both times, I was seen quickly. The doctor was patient to explain things to me and he and the staff made me feel very well cared for. I am fairly new to the area and found this place because of the YELP reviews and I am very glad I did. This will be our Urgent Care of choice from now on. read more

I only go there because I have to. Their service is awfully bad and slow and although there was nobody ahead of me, they made me wait about 25 minutes to be in only 5. The worst place I've been to read more

A. Got checked in virtually lol B. Didn't get checked at all by the dr she just took my word. C. Didn't understand a word I said and almost had someone me touch me where I wasn't sick So disappointed in western medicine these days do better. read more

Everyone was so nice. From check in to seeing the dr. Daniel Cotton, the PA was so caring. And Dr Ashley S was again, so nice. She spent time with me and didn't rush. I would DEFINITELY go there again if needed. The facility was very clean as well. read more

Very nice staff. I was greeted kindly as I was feeling miserable. The Dr was nice answering all my questions. I was able to make appt online instead of just walking in. I am an employee of UHS so appts are free of charge which is a plus . Thank you to the staff for excellent care. read more

I made a reservation to see a doctor and was told that they currently have a 4 hour wait for walk ins and over an hour for appointments. What's the point in making an appointment? The same thing happened when I came in a free days ago. Seems that they are over booking. Poor management. read more

The front desk staff is unsympathetic and cold. I have been here 5 or more times and each time I have the same horrific experience with a different receptionist. They must be trained to be rude and poor communication skills is a requirement to work there. My entire experience from check in to check out is unprofessional. read more

Walked in 35 minutes before closing and was refused service. Claimed they only take reservations before 8pm. Claimed they have been taking reservations "for a while". I have taken all 6 of my family members to this location for 3+ years and not once was told they take reservations. No emails or text messages have been received detailing reservations. No where outside or inside is posted that they take reservations before 8pm. Dissatisfied with the attitude from "Angelica" at the front desk. Could have been more transparent about care availability. read more

I have to start with the ease and convenience of being able to schedule an appointment. That makes a world of difference. They offer all of your basic medical care, they do X-rays onsite and offer physical exams...although you have to pay cash for physicals, as they're unable to bill insurance. The staff have always been nice and the physicians are very helpful. The wait to be seen is never long, and the physicians always ensure that your issue is addressed thoroughly. If you are in need of urgent care, I definitely recommend trying A Plus. read more

Office experience poor. I understand when computer is slow, how frustrating that can be, but the front office was so rude read more

Dr.Bash was knowledgeable and assisted in a timely manner. Front desk was rude. I was told my two prescriptions were sent electronically to the pharmacy 3 times and the final time after calling to follow up because the pharmacy never received the prescription I was told medications were sent and if the aren't there this time "it's on them" followed by the office hanging up on me. This business also was supposed to open at 8am and I was waiting for them to open since 7:45am and was told they won't be opening until 9am. Very disappointing and unprofessional way to run a business. Re-access front desk help as this is first and last impression to all patients! read more

Care was great but turned out my daughter had the flu instead of the ear infection. 3 hours later she end up in the ER. Disappointed

Best to make an appt online prior to the visit. Very nice and friendly staff, got inside the exam room prior to my appt this morning. Few minutes later Physician came with took care of business and in and out within 30 minutes with meds awaiting at the pharmacy. Do all your check-in process prior to your appt. read more

I've been coming to this place for a while now and the care is good from the front desk however I came in yesterday with a sore throat and cough and was told from the doctor it was allergies when it is not I haven't sneezed not once. I woke up this morning feeling worse and all I was given was allergy medicine ? This is truly not right I wasn't even tested for anything to see what I can have. I'm truly upset with the care from the doctor I had to reach out to another doctor elsewhere in order to get medicine to help my throat and cough. This was very unfortunate when I'm already not feeling good. read more

Came here after another urgent care says they're open but when I got there there was nobody. This place was quick and easy. We didn't have to wait long. The staff attending us were friendly. The doctor came in and did his routine with my son and diagnosed him immediately. They prescribed him 4 medication. So glad we came here and got things done. read more

Decided to try out A+ urgent care because it's new and clean. Waited an hour and a half or more but I get it. Got my daughter a Covid and strep test due to her soar throat. I'm on day 4 of waiting for results and I have nothing. Results are back in 2-3. My biggest problem with this chain is no one is a go getter in helping. This menifee office does not answer the phone. I've called 35 times and more. I've called other offices just to see if they could read me results but there responses are there "to busy." I've worked in the medical front office and have always went above and beyond and if I could not I found someone who could for them. I could go on and on but That's pointless. Just very frustrated with the whole chain of A+. read more

I'm not sure why this place has bad reviews. I've been to my fair share of UCs in the area and this one is by far the fastest. Some pro tips- try to make an appointment and if it's a morning appointment then go early! I go at 730 and stand outside for my 8 an appointment. I'm usually out before 8:30. Staff is friendly, quick and knowledgeable. read more

Extremely kind staff! I was in and out in about 20 minutes. I was expecting for it to take a while due to the other reviews, but I was pleasantly shocked! The ladies at the front desk were extremely understanding and patient. read more

Dr. Bash was incredibly rude and had no concern for practicing common decency and manners. Terrible bedside manner, no consideration and very condescending! Go somewhere else! Front desk staff are very kind however not informed with the actual services offered. We called ahead about our issue, and they actually couldnt help us after all read more

Bash was amazing dr we were seen quickly awesome bedside manner really appreciate how awesome they are

Rude customer service. I was not understanding their explanation I was trying to understand it to my best ability. One of the ladies in front did not have any patience with me, rolled their eyes as well. However, the lady next to her had patience with me and was really helpful. I understand their side in being frustrated however, every person has a different way of understanding and it might take longer than others. But their is no point in being rude or impatient when trying to understand. read more

They have it posted on the door and on the website there open until 8 pm. But there not. I showed up at 7:30 and the provider wasn't taking anymore patients for the day even though there was nobody (patients ) there. They told me I could come back in the morning. Um, let's see? In the name of the place is says urgent care... if it's urgent why would someone seeking medical care wait 12 hours to come back? That doesn't make any sense. And why would you post hours open until 8pm when your not? If someone is in pain and needs urgent medical care and spend xtra time to drive there only to be told there closed when it's not even at the time of there posted hours is dumb! What a jerk to do that to someone in the time of need! I only gave 2 stars because I've been here before and they were great, just don't go when it's close to closing time! No patients after 7pm. So change your hours! Shame on you! read more

A Plus Urgent Care- Menifee Lakes - Urgent Care Near Me - Menifee, California

While the wait here was pretty long, I absolutely loved Dr. Bash. He was very kind and attentive. He was wonderful with my 6 month old son and played with him during the visit. He quickly checked my son with zero issues. I would even say that this visit was better than my son's primary care physician and I love her. Would recommend 10/10. read more

I showed up 15 min before closing and they turned me away. No where on their website or office does it say that they stop taking patients at a certain time. It wasn't until I asked for the managers information that they started to care. This is the worst customer service I have ever experienced at an urgent care. That's what I get for trying a new place, Accelerated urgent care in Murrieta is the place to go. read more

I've been to this urgent care twice now. I am really impressed with how clean the facility is and the friendly staff. I have never felt rushed when explaining my symptoms and concerns. The doctors there take the time to hear you out on what is going on. I highly recommend coming here. read more

Inexperienced staff and long waits make this place unusable.

This is a very good urgent care! Front desk ladies are very friendly and so is provider. I was prepared to wait but was in and out in 30 minutes with my appointment! My new favorite urgent care. read more