An attitude of gratitude goes to the patient, understanding, and efficient care that I received at…read morethe A+ Urgent Care in Menifee; the wait was no time at all, the facility was clean and cool, in the service was excellent.. shout out to Rebekah, Clarence, and Dr. Bash! Thank you guys- your service is much appreciated!

My wife went in for an ear infection, and of course the wait was 2 and a half hours, which honestly…read moreisn't unexpected, but then they sent her prescription for eyedrops, not for eardrops, and it took them an hour after she left to actually send a prescription, so the pharmacy had the wrong prescription, but then they wouldn't answer phone calls from the pharmacy to clarify that she needed eardrops so now my wife is here, having wasted 5 hours, still with an ear infection.

Unfortunately, I had to experience going to an urgent care a few times in 1 week... fortunately it…read morewas this one! I am extremely hesitant going to urgent cares I'm not familiar with but I just moved 60 miles from my regular urgent care. Also, I'm not always able to do a ton of research on facility or have limited options due to insurance. I'm pretty sure somewhere between being launched into Space Mountain and navigating through "It's a small world" at Disney I picked up the Adenovirus. I saw a primary doctor at my health organization I work for when I was first feeling unwell and had a fever. Not much was done and all my testing came back negative (covid etc). This was on a Tuesday. I went to this urgent care the same week on a Friday. The front desk girls were really nice and professional. The waiting area is clean. They are cashless FYI (I paid with Apple Pay). On Friday I came right when they opened. First the MA(assumption on the title she took vitals and asked qualifying questions). She was brief and then turned on music before she left while my wife and I waited for the PA. I'm not a huge fan of the fact that music is being played. Especially when you feel miserable. Not sure if that is for patient privacy (if the walls are thin) but it was odd. Anyways, I went over my symptoms with the PA who was super nice. PA Stock. There wasn't really much done that visit. I know with a virus you just have to kind of ride it out. But it just kept getting worse. So I left and ended up coming back Sunday... that same week. This is where the magic happened. I was in so much pain I couldn't take it anymore. My throat, upper respiratory, sinuses, eyes were infected... and so my wife and I drove again to this urgent care. This time on the way there I booked my appointment online which is an awesome tool! When I got there I had a bit of a wait but it's urgent care and it wasn't like 2 hours and I had no choice. When I got back to the doctors office and waited for him that took a while. But A) I was in so much pain every minute felt like an hour and B) That Urgent Care got slammed and had limited providers. The xray tech did vitals and was super sweet and empathetic. Asked if I needed any water etc (that really goes a long way). Again goes the music haha my wife actually turned it off after a little bit. I would just recommend asking the patient before turning it on. I know it seems silly that it's just music but radio like music playing loudly when you feel horrible is just not the bees knees. Finally, at last the doctor arrives. I really didn't expect much to be honest because it's really hard to find a good doctor in general and especially at an urgent care I've had more bad experiences than good. Well this doctor is the reason I'm leaving this review. Dr Hamzeh was all about "how do we get you better" even with it being so busy I did not feel rushed or dismissed. He right then and there gave me treatment options that I took and prescribed me an antibiotic that I needed. I take several medications for some health issues I have so I get really worried about medication interactions esp having a past or doctors prescribing conflicting medications. He reassured me... more than once and I'm so sorry if I was annoying asking twice haha that I would be okay. And I was. I had a few questions after he left and he kindly came back to us when he had time to answer them. He was very confident in how he was treating me and actually took the time to help me. I started gradually feeling better the next day. It took a few more days to notice a bigger difference but I did! I was back to work by Wednesday. Today is Friday and although I still have the after effects of the virus and am not 100% I'm about 90% and that's all thanks to the Dr. Thank you to the staff and Dr Hamzeh on last Sunday. For someone who works in healthcare and someone who needs healthcare I know how frustrating it is to continue to pay copays with no help. My wife and I both appreciate you all and hope you had a wonderful holiday! Ps. I would have taken pics of the waiting area but I was just nottttt doing well enough to even think of those things as

Staff here should be aware that the walls and doors are thin... rooms close to their desks are able…read moreto hear them talking poorly about their patients

Had to take my wife to Inland Valley Urgent Care. She saw…read moreJason a P.A. he was able to determine what the problem was that she was experiencing. He prescribed the medication she needed. He had a calming effect on her. He explained everything she needed to know. We would recommend their facility to everyone.

Absolutely unacceptable experience…read more I brought my 10-year-old daughter in after she injured her arm at school. We had a scheduled 3:30 PM appointment and were not seen until after 6:00 PM. What is the point of making an appointment if you're going to make a child sit in pain for hours? They finally did an X-ray and sent us home, saying they'd call the next day with results. No call. By 2:00 PM the following day, I had to chase them down myself, only to be told they "hadn't read the report yet" and refused to give any information. After that, no one would answer the phone despite multiple calls. Then my husband called--and suddenly they pick up right away and casually say she's "all good" and to follow up with her doctor if it still hurts. That is not an acceptable way to handle a potential injury, especially for a child. The communication is a mess, the wait time is ridiculous, and the level of care feels careless and dismissive. This place clearly does not prioritize patients or basic professionalism. I would not trust them with my child again and strongly recommend going somewhere else.

I'm one of those who get sick once or twice a year but when it hits, I am down…read more After recently recovering from the Norovirus, I ended up with a nasty cough, off and on fever and sore throat that lasted for over 14 days. I couldn't handle the no sleep so called and luckily they were able to get me in last minute. I waited in the waiting room for less than 10 minutes, waited for the provider who came in less then 15 minutes afterwards, and was diagnosed with strep throat and with a sinus infection. After being given 5 prescriptions later, i got to go home with self care instructions. So far, this has been the easiest and best Urgent care I've been to in all of OC and Riverside county.

I broke my toe 2/10/2026 From the time I stepped in the…read moreoffice they were rude, I am new to the area and have children that was in school I was trying to get someone to pick them up the nurse came to the front and told me get off the phone and let out a sign and rolled her eyes, I expressed and extended my apologies telling her my children were getting out of school. After going back and being placed in a room I was called back for X-rays. The doctor came back and confirmed what I knew about my toe. He told me he couldn't do anything, he couldn't wrap it and he also told me I could purchase a boot and wait for my orthopedic referral. I felt so defeated and depressed. My toe was literally leaned over and they didn't not care at all. I ended up at menifee valley hospital (I think that's the name) they were quick and friendly. I would say it seems they do not like African Americans, I do not know these people and I have insurance it was no reason for anyone to mistreat or not properly provide me with medical assistance. I pray every one in this office that was there on Tuesday soften their hearts and be more kind to people.

He's been GP for me and my adult son for years, and now for my daughter now that she has aged out…read moreof pediatricians. Besides being a great and thoughtful doctor who always recommends food and lifestyle changes before drugs, he's a wonderful person. I can't say enough about how great he is.

Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.

Great experience at Accelerated Urgent Care! I had a very…read morenice experience at Accelerated Urgent Care. I made an appointment online, completed all my paperwork ahead of time, and was able to be seen the very next day. The PA was wonderful, very kind, caring, and attentive. I received great care and was feeling so much better in no time. I really appreciate having such a convenient urgent care so close to home. I also noticed that they offer X-rays during certain hours, which is a huge convenience and could save me from having to wait much longer somewhere else. I will definitely be going back. Thank you to the entire team for making my experience so easy and pleasant!

I love this place I don't have e to wait long ever if it's crowded they make you an appointment for…read morelater the same day. The staff including doctors give quality care. It's also nice that they do X-rays. I would recommend this place to anyone in need of medical care, I prefer to come here over my doctor.

Overall, the care was fine from the medical staff, but the front desk guy needs to be replaced very…read morerude and snarky

Katie. Katie was went well. I went in after 5 days of…read morefeeling like my stomach had decided its job was to make me hate my life, and fighting through work because my boss is the type to not give a shit how you feel. After 10 minutes in a waiting room, Katie brought me back and was kind, honest, empathetic, and got me through it. She even made it funny(although pooping in a bucket is kind of a comedy lay-up). Not sure why this place has a 2 star, but future patients, just ask for her.

Went there for a DOT, they completed most of physical without history completed. Then said no won't…read moresign off due to possible sleep apnea they read in my chart that I was going to be tested for in future AFTER doing a physical then would not give me my money back. The history should have been done prior to anything else to determine whether I would even qualify for DOT physical.

Terrible place; besides the staff being rude, they don't send in prescriptions. I had to wait for…read morethe weekend to pass in order for them to send it in.

I had some pain and discomfort on my back for 2 days and I woke up today feeling worst. I drove to…read moreTemecula 24 hour Urgent Care. The staff is amazing they guide me right away to check in and do paperwork. Check in was at 8:06 am by 8:20am they did all the test they had to do. Great nurse did her work fast and professional.  Skyler King, PA-C Is who he saw me and he remembered me from last time I was there. This is the reason I went back to them they do their job fast and professional so that you will feel better ASAP. He took the time to listen to my concerns. He explained everything clearly and made sure I understood my options.  I will continue to go there and to take my family.

EXCELLENT, A MAJOR IMPROVEMENT! I was in severe pain after an outdoor accident left me with road…read morerash on my right arm & leg and a bone bruise atop of my right knee. Imagine me walking in stiff and battered looking for an x-ray to ensure nothing was broken, I was in strife! Thankfully, Temecula 24's front office staff were polite and welcoming. The online check-in process was seamless and I was seen in less than 30 mins. Upon entering my room in the back, my wounds were cleaned up and I was bandaged by an amazing radiology professional. Next, I was seen by an NP who gave me a shot for the pain, followed by a tetanus shot since a piece of metal hit me during my accident. I was so thankful for the thorough treatment and forethought to prevent infection and complications. Lastly, I was taken to the x-ray room, provided a protective cover and had my leg and elbow examined. The radiology lady was very sweet, she was with me every step of the way and ensured my comfort to the best of her ability! Once the results were in, I was told I didn't have any breaks or dislocations, phew! I was given ibuprofen and given an antibiotic cream for my wounds. The NP suggested physical therapy only if needed. Overall, this visit was a huge improvement over the last time I came here. The clinic had great music and a much better vibe this time! Note: Doctor's notes are only good for 3 days! Plan accordingly.

Dr. Bash was very professional, kind, good at evaluating problem, recommended exrays to determine…read moreproper solution. Grateful for His expertise and thoughtful approach. Staff also very considerate/helpful. Respectfully, Sheryl A. Politiski, patient at Menifee Lakes Office 5/27/24

I went here to have my plugged ears checked because I had problems on a recent flight. I was the…read morefirst patient of the day and after a very brief exam, the doctor had an assistant remove wax from my right ear only. I asked why not both and was told I didn't need it. Two days later on another flight my ears nearly exploded because I couldn't get them to unplug. I went to my own doctor when I returned and was given antibiotics and they removed wax from both ears this time. They collected my co-pay and my insurance paid the contracted amount. Then the good doctor billed me for another $39 for a treatment that didn't even fix one ear. Go any place but here. Terrible treatment and complete inaccurate diagnosis.